Ricoh SP 202 SN Operating Instructions Manual Download Page 188

Page: 188 / 208

Message

Causes

Solutions

Fax Job Memory
Over

The number of fax jobs in
memory has reached the limit,
so new jobs cannot be stored.

Wait until pending jobs have been
transmitted.

No Destination

Fax

• No destination is

registered in the
selected Speed Dial.

• You have attempted

to redial, but there is
no any redial data
(history).

Scanner

The selected destination is
not registered to a scan
destination list.

Fax

Enter the fax number manually.

Scanner

Numbers Do not
Match

"Fax No. Confirmation" is set to
"On", and the numbers entered
for confirmation does not match
the initially-entered numbers.

Make sure the numbers match.

Cannot Copy
Change Paper Size

The paper for combine copy,
duplex copy, or ID Card copy is
not loaded.

Load the appropriate size paper.

Cannot Scan
Remove Paper In
ADF

A6 and custom size paper are
not supported.

• Load the ADF with paper other than

A6 or custom size paper.

• Scan the originals using the exposure

glass.

Cannot Scan
Insert Paper to ADF

Legal paper is not supported.

• Load the exposure glass with paper

other than legal paper.

• Scan the originals using the ADF.

Please Remove
Unsupported Device

An unsupported USB device is
connected.

Disconnect the USB device.
USB Flash drives is supported.

Please Remove
Unsupported USB
Hub

USB hubs are not supported.

Disconnect the hub.

10. Troubleshooting

186

Summary of Contents for SP 202 SN

Page 1: ...Operating Instructions User Guide For safe and correct use be sure to read Safety Information before using the machine ...

Page 2: ......

Page 3: ...1 Notes to Users of Facsimile Unit 11 NOTICE TO USERS NEW ZEALAND 11 Important Safety Instructions 13 Notes to Users in the State of California 13 ENERGY STAR Program 14 1 Guide to the Machine Guide to Components 17 Exterior 17 Interior 19 Control Panel 19 Initial Setup 21 What is Smart Organizing Monitor 22 Configuring Network Settings 23 Switch the LAN Type 23 Configuring the IP Address Settings...

Page 4: ...g Printing Using Mismatched Paper 55 Resetting the Print Job 55 4 Copying Originals Copier Mode Screen 57 Basic Operation 58 Canceling a Copy 59 Making Enlarged or Reduced Copies 60 Specifying Reduce Enlarge 61 Combining Multiple Pages 62 Specifying Combine for Copying 63 Copying Both Sides of an ID Card onto One Side of Paper 65 Copying an ID Card 65 Making 2 sided Copies 68 Specifying 2 Sided Co...

Page 5: ...Registering Fax Destinations 88 Registering Fax Destinations 88 Modifying or Deleting Fax Destinations 89 Configuring Fax Destinations Using Smart Organizing Monitor 89 Sending a Fax 91 Selecting Transmission Mode 91 Basic Operation for Sending a Fax 92 Specifying the Fax Destination 94 Useful Sending Functions 97 Specifying the Scan Settings 100 Using the Fax Function from a Computer PC FAX 102 B...

Page 6: ...eb Image Monitor 139 Displaying Top Page 139 Changing the Interface Language 140 Menu 140 Changing the Machine Settings 142 Settings List 143 Using Smart Organizing Monitor 152 Checking the Status Information 152 Configuring the Machine Settings 153 Printing the Configuration Page or Test Page 154 Updating the Firmware 154 9 Maintaining the Machine Replacing the Print Cartridge 157 Cautions When C...

Page 7: ...Screen 180 Error and Status Messages Appear on the Smart Organizing Monitor 187 Error and Status Messages Appear in the PC FAX Window 189 11 Appendix Notes About the Toner 191 Moving and Transporting the Machine 192 Disposal 192 Where to Inquire 192 Consumables 193 Print Cartridge 193 Specifications of the Machine 194 General Function Specifications 194 Printer Function Specifications 196 Copier F...

Page 8: ...To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses of the registered data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your...

Page 9: ...l SP 203SF SP 203SFN SP 202SN SP 203SFNw Fax Available Standard Available Standard Not Available Available Standard Ethernet Port Network Not Available Available Standard Available Standard Available Standard Scanner Functions Accessible Using the Control Panel and Smart Organizing Monitor Not Available Available Available Available Scan to E mail FTP Folder USB Not Available Available Available A...

Page 10: ...on specific Read the information under the symbol that corresponds to the region of your machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 27 220 240V mainly North America If the label contains the following your machine is a region B model CODE XXXX 17 120V Dimensions in this manual are given in two units of measure metric and inch If yo...

Page 11: ...pacts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detailed information on collection and recycling systems for this product please contact the shop where you purchased it your local dealer or sales service representatives All Other Users If you wish to dis...

Page 12: ...cling will be accepted free of charge from users in accordance with local regulations For details about the return program please refer to the Web page below or consult your service person https www ricoh return com Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it The machine is designed to allow you to reduce ele...

Page 13: ...9 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Notice to Users Accessing Analog PSTN in EEA Countries This product is designed to be able to access analog PSTN in all EEA countries Local PSTN compatibility is dependent on software switch settings Please contact your service representative if relocating this product to another country I...

Page 14: ...xtended periods To prevent this such devices should have the facility for battery or similar backup of memory This device may be subject to ringing or bell tinkle when certain other devices are connected to the same line If this occurs the problem should not be referred to the Telecom Faults Service This equipment should not be used under any circumstances that may constitute a nuisance to other T...

Page 15: ...Important Safety Instructions Notes to Users in the State of California Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 13 ...

Page 16: ...function devices Energy Star standards and logos are internationally uniform This machine is equipped with the following Energy Saver modes Energy Saver mode 1 and Energy Saver mode 2 The machine recovers from Energy Saver mode when it receives a print job prints a received fax or when any key is pressed Energy Saver mode 1 This machine automatically enters Energy Saver mode 1 about 30 seconds aft...

Page 17: ... mode 2 Power Consumption 1 3 9 W or less Default Interval 1 minute Recovery Time 1 17 seconds or less 1 Recovery time and power consumption may differ depending on the conditions and environment of the machine 15 ...

Page 18: ...16 ...

Page 19: ...e with an Ethernet port and USB Flash Disk Port Type 3 models do not come with Line and TEL Port CTT111 2 8 1 6 3 7 4 5 9 10 11 14 13 12 16 15 17 1 Exposure Glass Place originals here sheet by sheet 2 Control Panel Contains a screen and keys for machine control 3 Front Cover Open this cover to replace consumables or clear a paper jam 4 Stop Fences Raise this fence to prevent paper from falling off...

Page 20: ...lace documents on the exposure glass 11 Input Tray for the ADF Place stacks of originals here They will feed in automatically This tray can hold up to 15 sheets of plain paper 12 ADF Cover Open this cover to remove originals jammed in the ADF 13 Rear Cover Open this cover to deliver sheets face up or remove jammed paper 14 Line and TEL Port Upper port Port for external telephone connection Lower p...

Page 21: ...erent from the illustration below depending on the country of use Depending on the model the position of the keys may differ Type 1 models do not have the Scanner key Type 3 models do not have the Facsimile key and Speed Dial key Type 3 models have the ID Card Copy key instead of the ID Card Copy On Hook Dial key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CTT133 1 Facsimile Key Use this key to switch the ma...

Page 22: ...art Key Use this key to start fax transmission reception scan or copy 9 Scanner Key Use this key to switch the machine to scanner mode 10 Power Indicator This indicator lights up blue when the machine is turned on It flashes when a print job is received and while printing scanning or fax transmission reception is in progress 11 Screen Displays current status and messages 12 Alert Indicator This in...

Page 23: ...t time you must set the following items Select each setting using the or number keys and then press the OK key Language Country Code Year Month Day Date format Time format Hour Minute The Type 3 model does not have the Initial Setup function Initial Setup 21 ...

Page 24: ...tion pages Prints List Report to check the list of settings for this machine and other information Modify the IPv4 Address Use to specify the IPv4 address Modify the system settings Use to change custom paper size settings and other settings on this machine Modify the network scanner Use to add change or delete the scanner destination or change the server s properties Modify the Speed Dial Registe...

Page 25: ...onfigure this setting for the Type 4 model 1 Press the User Tools key CTT129 2 Press the or key to select Network Settings and then press the OK key 3 Press the or key to select LAN Type and then press the OK key 4 Press the or key to select Ethernet or Wireless LAN and then press the OK key After a setting is changed the machine automatically restarts Configuring the IP Address Settings Using the...

Page 26: ...ddress automatically Make sure DHCPv6 is set to Enable in IPv6 in Web Image Monitor For information about how to launch Web Image Monitor see page 139 Using Web Image Monitor 1 Press the User Tools key CTT129 2 Press the or key to select Network Settings and then press the OK key With the Type 4 to establish the wireless LAN connection select Wi Fi Settings in Network Settings 3 Press the or key t...

Page 27: ...v6 and then press the OK key 5 Make sure Use IPv6 is set to On If this setting is changed the machine will reboot automatically before the procedure is complete When this happens wait for the reboot to finish repeat Steps 1 to 3 and then proceed to the next step 6 Press the or key to select Manual Config Add and then press the OK key 7 Press the or key to select IP Address and then press the OK ke...

Page 28: ...st to obtain the information required for configuring the settings For details see Wi Fi Settings Guide Make sure the Ethernet cable is not connected to the machine For details about configuring infrastructure mode see Wi Fi Settings Guide Configuring the Ad hoc mode using the control panel In Ad hoc network every device must be manually assigned an IP address for TCP IP if there is no DHCP server...

Page 29: ...ss the OK key 8 Select the security method If you have selected Open System None proceed to Step 13 9 Press the OK key 10 Select the key length and then press the OK key 11 Select the key format and then press the OK key The maximum number of characters that can be entered in the password field depends on the Key Length and Key Format settings Specify settings in accordance with the following tabl...

Page 30: ...machine automatically restarts If the connection is successful Connection Succeeded will be displayed If the connection fails Connection Failed is displayed If this is the case try configuring the settings again If Wi Fi Status Report is set to On a report confirming the completion of wireless LAN setup is printed When configuring Open System WEP the connection appears to have been established eve...

Page 31: ...SID enter the SSID The characters that can be used are ASCII 0x20 0x7e 32 characters 10 Select Security Method 11 In the Channel Number box enter the channel number 12 Specify the appropriate settings in WEP WPA WPA2 Settings The maximum number of characters that can be entered in WEP Key Passphrase PSK depends on the Key Length and Key Format settings Specify settings in accordance with the follo...

Page 32: ...ically restarts If the connection is successful Connection Succeeded will be displayed If the connection fails Connection Failed is displayed If this is the case try configuring the settings again If Wireless LAN Status Report is set to On a report confirming the completion of wireless LAN setup is printed When configuring Open System WEP the connection appears to have been established even if you...

Page 33: ...ollowing paper sizes are supported as custom paper sizes Width Tray1 Approximately 100 216 mm 3 9 8 5 inches Bypass Tray Approximately 90 216 mm 3 6 8 5 inches Length Approximately 148 356 mm 5 8 14 inches Paper Type Plain Paper 65 99 g m2 17 26 lb Recycled Paper 75 90 g m2 20 24 lb Thin Paper 52 64 g m2 14 17 lb Thick Paper 100 130 g m2 26 6 34 lb Paper Capacity Tray1 150 sheets 70 g m2 19 lb 31 ...

Page 34: ... Bypass Tray 1 sheets 70 g m2 19 lb 2 Loading Paper 32 ...

Page 35: ... using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter than the limit Paper with windows holes perforations cutouts or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples When loading paper take care not to touch t...

Page 36: ... the printer driver CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size and printer driver settings Adjust the print position by specifying Registration in System Settings 2 Loading Paper 34 ...

Page 37: ...04 2 3 3 1 4 4 1 Print area 2 Feed direction 3 Approx 4 mm 0 2 inches 4 Approx 3 mm 0 1 inches The print area may vary depending on the paper size Fax function CHZ904 2 3 3 1 4 4 1 Print area 2 Feed direction Print Area 35 ...

Page 38: ...3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size 2 Loading Paper 36 ...

Page 39: ...en paper is loaded can be used for printing To print on paper fed from Tray 1 remove the paper loaded in the bypass tray Otherwise the paper in the bypass tray is fed first Do not load paper in the bypass tray when the machine is warming up Do not load paper in the bypass tray when Energy Saver mode is enabled Curled paper may jam Straighten curled paper before loading Loading Paper into Tray 1 1 ...

Page 40: ... CTT073 3 Pinch the end paper guide and slide it inward to match the standard size CTT074 4 Fan the paper before loading it in the tray 5 Load the new paper stack print side down Make sure paper is not stacked higher than the upper limit marked inside the tray CTT075 2 Loading Paper 38 ...

Page 41: ... deliver the sheets face up open the rear cover CTT094 Extending Tray 1 to load paper 1 Pull Tray 1 out slowly and then remove it using both hands 2 Release the extender locks on both sides of the tray and then pull out the extender CTT077 Make sure the extender s inner surface and the scale are aligned Loading Paper 39 ...

Page 42: ...the length to the position indicated by the mark in the tray 3 Pull out the extender and lock it CTT076 4 Follow Steps 2 to 6 in Loading Paper into Tray 1 5 Attach the tray cover CTT095 Legal paper or custom size paper longer than A4 must be loaded without attaching the tray cover 2 Loading Paper 40 ...

Page 43: ...ay CTT063 2 Slide the side guides outward load paper with the print side up and then push in until it stops against the machine CTT032 3 Adjust the side guides to the paper width CTT033 To deliver the sheets face up open the rear cover Loading Paper 41 ...

Page 44: ...ay select Copier Features and then press the OK key 3 Press the or key to select Tray 1 Ppr Settings and then press the OK key To specify the type of paper in the bypass tray select Bypass Ppr Settings and then press the OK key 4 Press the or key to select Paper Type and then press the OK key 5 Press the or key to select the paper type and then press the OK key 6 Press the User Tools key to return...

Page 45: ...ize of paper in the bypass tray select Bypass Ppr Settings and then press the OK key 4 Press the or key to select Paper Size and then press the OK key 5 Press the or key to select the paper size and then press the OK key 6 Press the User Tools key to return to the initial screen Specifying a custom paper size 1 Press the User Tools key CTT129 2 Press the or key to select System Settings and then p...

Page 46: ...r The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Specifying the paper type and paper size 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP xxx Series 3 Click Smart Organizing Monitor for SP xxx Series Status 4 If the machine you are using is not selected click Select Device a...

Page 47: ...ect mm or inch in the Measurement Unit list 8 In the Horizontal 100 to 216 mm box enter the width 9 In the Vertical 148 to 356 mm box enter the length 10 Click OK 11 Click Close You cannot specify the settings of the paper in the bypass tray via Smart Organizing Monitor Loading Paper 45 ...

Page 48: ...s of originals might be damaged become jammed or result in gray or black lines appearing on prints Originals larger or heavier than the recommended amount Stapled or clipped originals Perforated or torn originals Curled folded or creased originals Pasted originals Originals with any kind of coating such as thermal fax paper art paper aluminum foil carbon paper or conductive paper Originals with pe...

Page 49: ...canned Margins when using exposure glass CHZ916 Copier Fax 1 Approx 4 1 mm 0 2 inches 2 Approx 3 mm 0 1 inches 3 Approx 4 mm 0 2 inches Scanner Scan to E mail Scan to FTP Scan to Folder Scan to USB 1 Approx 1 mm 0 05 inches 2 Approx 1 mm 0 05 inches 3 Approx 1 mm 0 05 inches Margins when using ADF CHZ919 Copier Fax Placing Originals 47 ...

Page 50: ...glass that will appear on copies 1 Lift the exposure glass cover 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner CTT023 3 Lower the exposure glass cover Hold down the cover with your hands when using thick folded or bound originals and when the cover cannot be lowered completely Placing Originals in the Auto Document Feeder Do not place o...

Page 51: ... input tray for the ADF CTT035 2 Adjust the guides according to the size of the originals CTT036 3 Place the aligned originals face up in the ADF The last page should be on the bottom CTT037 Placing Originals 49 ...

Page 52: ...2 Loading Paper 50 ...

Page 53: ...on a sheet Splitting a single page across multiple sheets Printing on both sides of sheets Not having blank pages printed Having prints sorted Saving printer driver settings as a file Recalling and deleting saved printer properties settings Printing on a custom size paper Printing a large paper size document on smaller size paper Reducing and enlarging a document size Changing the print resolution...

Page 54: ...ng on Both Sides of Sheets This function cannot be available with the bypass tray 1 After creating a document open the Printing Preferences dialog box in the document s native application 2 On the Setup tab in the Duplex list box select how you want to open the bound output 3 After making any additional settings click OK 4 Start printing The machine prints only the one sides of pages first and the...

Page 55: ...anel or your computer depending on the status of the job Canceling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel If you cancel a print job that has already been processed printing may continue for a few pages before being canceled It may take a while t...

Page 56: ...Canceling a print job while printing 1 Press the Stop Clear key CTT130 2 Press the 1 key To cancel printing press the 1 key 1 Yes To continue printing press the 2 key 2 No 3 Printing Documents 54 ...

Page 57: ...form feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the paper is too small for the print job the printed image will be cropped 1 If the error message is displayed press the Start key CTT131 Resetting the Print Job 1 If the error message is displayed press the Stop Clear key CTT130 If a Paper Misma...

Page 58: ...3 Printing Documents 56 ...

Page 59: ... document type and the number of copies Settings that can be specified for the current job By pressing the or key in the Standby mode screen you can specify the following settings for the current job Tray Paper Settings paper size Sort Original Type Density Reduce Enlarge Combine 2 Sided Copy The start up mode can be specified in the Function Priority setting under System Settings If paper is load...

Page 60: ...nt you can select whether copies are output in collated sets or in page batches in the Sort setting under Copier Features 1 Press the Copy key CTT124 2 Place the original on the exposure glass or in the ADF 3 To make multiple copies enter the number of copies using the number keys 4 Press the Start key CTT131 If a paper jam occurs printing stops halfway Open the front cover remove the print cartri...

Page 61: ...led while scanning an original placed on the exposure glass copying is canceled immediately and there is no printout If copying is canceled while scanning a multiple page original placed in the ADF scanning stops halfway at the current page 1 Press the Stop Clear key CTT130 2 Press the 1 key To cancel printing press the 1 key 1 Yes To continue printing press the 2 key 2 No Basic Operation 59 ...

Page 62: ...set ratio or manually specifying a customized ratio Preset ratio CES103 mainly Europe and Asia 50 71 A4 A5 82 B5 JIS A5 93 122 A5 B5 JIS 141 A5 A4 200 mainly North America 50 65 LT HLT 78 LG LT 93 129 HLT LT 155 HLT LG 200 Custom ratio CES106 25 to 400 in 1 increments 4 Copying Originals 60 ...

Page 63: ...the OK key 3 Press the or key to select the ratio and then press the OK key If Zoom 25 400 has been selected enter the ratio using the number keys and then press the OK key 4 Press the key to return to the initial screen To apply the specified setting to all jobs specify Reduce Enlarge in Copier Features Making Enlarged or Reduced Copies 61 ...

Page 64: ...opy two pages of an original onto a single sheet of photocopied paper Depending on the orientation of the original the printout format can be selected from the following Portrait CES033 Landscape CES034 4 on 1 You can copy four pages of an original onto a single sheet of photocopied paper Depending on the orientation of the original the printout format can be selected from the following Portrait L...

Page 65: ...4 2 Press the or key in the standby mode screen to select Combine and then press the OK key 3 Press the or key to select 2 on 1 or 4 on 1 and then press the OK key 4 Press the or key to select the printout format and then press the OK key 5 Press the key to return to the initial screen Combining Multiple Pages 63 ...

Page 66: ...he original on the exposure glass perform the following steps to scan the subsequent pages of the original 9 When the current page is scanned place the next page on the exposure glass and then press the Start key 10 Repeat Step 9 until all the pages of the original are scanned To apply the specified setting to all jobs specify Combine in Copier Features 4 Copying Originals 64 ...

Page 67: ... copying onto A4 paper you can copy documents that are smaller than A5 Likewise when copying onto Letter size paper you can copy documents that are smaller than Half Letter size To use this function the paper size used for printing copies must be set to A6 A5 A4 Half Letter or Letter CES165 Copying an ID Card 1 Press the Copy key CTT124 Copying Both Sides of an ID Card onto One Side of Paper 65 ...

Page 68: ...eys 4 Place the original front side down with the top to the rear of the machine on the exposure glass CTT169 The location to place the original depends on the paper size Position the card so that it is centered at the intersection The same position applies to both the front and back of the ID card 4 Copying Originals 66 ...

Page 69: ...6 Within 30 seconds place the original back side down with the top to the rear of the machine on the exposure glass and then press the Start key In the ID card copy screen you can press the or key to change the paper size Copying Both Sides of an ID Card onto One Side of Paper 67 ...

Page 70: ...printing copies must be set to A4 or Letter This function cannot be available with the bypass tray You can select top to top or top to bottom binding in either portrait or landscape orientation Top to Top CES125 CES126 Top to Bottom CES127 CES128 4 Copying Originals 68 ...

Page 71: ... Place the original on the exposure glass or in the ADF 7 To make multiple copies enter the number of copies using the number keys 8 Press the Start key CTT131 When you place the original in the ADF all the pages are automatically scanned and then only the pages on one side are copied sequentially Proceed to Step 10 When you place the original on the exposure glass perform the following steps to s...

Page 72: ...that the blank side faces down and place them in Tray 1 Portrait CTT009 Landscape CTT010 11 Press the Start key If the rear cover is open the paper is delivered face up from the rear Rearrange the printed sheets in the correct order To apply the specified setting to all jobs specify 2 Sided Copy in Copier Features 4 Copying Originals 70 ...

Page 73: ...ensity level and then press the OK key 4 Press the key to return to the initial screen To apply the specified setting to all jobs specify Density in Copier Features Selecting the Document Type According to Original There are three document types Text Select this when the original contains only text and no photographs or images Photo Select this when the original contains only photographs or images...

Page 74: ...key CTT124 2 Press the or key in the standby mode screen to select Original Type and then press the OK key 3 Press the or key to select the document type and then press the OK key 4 Press the key to return to the initial screen To apply the specified setting to all jobs specify Original Type in Copier Features 4 Copying Originals 72 ...

Page 75: ...mpting you to enter the destination Settings that can be specified for the current job By pressing or on the screen that appears after entering the destination you can specify the following settings for the current job Resolution Original Size Density The start up mode can be specified in the Function Priority setting under System Settings 73 ...

Page 76: ...fy entries for using Scan to E mail Scan to Folder and Scan to FTP To use the Scan to E mail function enter the destination e mail address To use the Scan to Folder function enter the SMB server s IP address host name or computer name To use the Scan to FTP function enter the FTP server s IP address or host name 11 Specify other settings if necessary and then click OK When using Scan to E mail spe...

Page 77: ...lected the scan result is sent to the sender specified in E mail Address Scan Mode Resolution File Format Density and Document Size can be specified 12 To use Scan to E mail click Server Properties specify the SMTP POP before SMTP SNTP and POP3 settings and then click OK 13 Click Apply 14 Click OK 15 Click Close If you are using Scan to Folder create the destination folder on the computer s hard d...

Page 78: ...lect the number you want to register and then click Modify To delete a destination select its registration number and then click Delete 8 Modify the destination and then click OK To delete a destination and then click Yes 9 Click Apply 10 Click OK 11 Click Close 5 Scanning Originals 76 ...

Page 79: ... destination To use the Scan to E mail function it is necessary to specify Server Properties in Smart Organizing Monitor For details see the Smart Organizing Monitor Help Mac OS X 10 7 does not support the Scan to Folder function Also Mac OS X does not support the function that is used in an IPv6 environment 1 Press the Scanner key CTT128 2 Place the original on the exposure glass or in the ADF 3 ...

Page 80: ...Press the Scanner key 2 Insert your USB flash drive into the USB flash drive port CTT112 The message To USB Memory appears on the display 3 Place the original on the exposure glass or in the ADF 4 Press the Start key To cancel scanning press the Stop Clear key When using the exposure glass place the next original on the exposure glass and then press the 1 key Repeat this step until all originals a...

Page 81: ...Using the number keys enter the number of a registered scan destination For details see page 74 Registering the Scan Destination 3 Press the OK key 4 Press the or key to select Original Size and then press the OK key 5 Press the or key to select the original size and then press the OK key 6 Press the key to return to the initial screen Adjusting Image Density There are five image density levels Th...

Page 82: ...ey 5 Press the or key to select the density level and then press the OK key 6 Press the key to return to the initial screen Specifying Resolution There are three resolution settings The higher the resolution the higher the quality but greater the file size 1 Press the Scanner key CTT128 If you are using Scan to USB proceed to Step 4 2 Using the number keys enter the number of a registered scan des...

Page 83: ...nd then press the OK key 5 Press the or key to select 150 150dpi 300 300dpi or 600 600dpi and then press the OK key You can select 600 600dpi only if the original type is set to B W 6 Press the key to return to the initial screen Specifying the Scan Settings 81 ...

Page 84: ...on describes the preparations and procedure for using the TWAIN scanner To use the TWAIN scanner you must install the TWAIN driver which is on the supplied CD ROM To use the TWAIN scanner a TWAIN compliant application must be installed To use the machine as a TWAIN scanner first do the following Install the TWAIN driver Install a TWAIN compliant application TWAIN Scanning TWAIN scanning is possibl...

Page 85: ...can Mode the scan resolution cannot be set 1200 dpi 1200 dpi or higher 4 Original Size Select the scanning size If you select Custom Size enter the scanning size directly in the edit box 5 Interface Type You can select the type of interface 6 Original Type According to your original select a setting from the list of options detailed below Standard Auto change to Full color 200dpi 200dpi Photo Auto...

Page 86: ...Levels Color Balance and Hue Saturation When Auto is selected the default values will be applied to all settings When Manual is selected all settings can be adjusted as required For details see the TWAIN driver Help Basic Operation for WIA Scanning 1 Place the original 2 On the Start menu click Devices and Printers 3 Right click the icon of the printer model you want to use and then click Start sc...

Page 87: ...ne Displays the current resolution settings and time Settings that can be specified for the current job By pressing the or key in the Standby mode screen you can specify the following settings for the current job Resolution Density The start up mode can be specified in the Function Priority setting under System Settings 85 ...

Page 88: ...ay using the number keys and then press the OK key 8 Press the or key to select date format and then press the OK key 9 Press the key 10 Press the or key to select Set Time and then press the OK key 11 Press the or key to select the time format and then press the OK key If you have selected 24 hours proceed to Step 13 12 Press the or key to select AM or PM and then press the OK key 13 Enter the cu...

Page 89: ... the number keys To enter characters other than digits Press the key Press the key P Pause Press the ID Card Copy On Hook Dial key To enter a name Letters numbers and symbols can be entered using the number keys To enter two characters that use the same number key successively press the key after entering the first character CHZ903 Space Press the key for one second Entering Characters 87 ...

Page 90: ...r any damages resulting from such data loss Registering Fax Destinations 1 Press the User Tools key CTT129 2 Press the or key to select Address Book and then press the OK key 3 Press the or key to select Fax Speed Dial Dest and then press the OK key 4 Press the or key to select the Speed Dial number and then press the OK key 5 Enter the fax number using the number keys and then press the OK key 6 ...

Page 91: ...r Tools key to return to the initial screen Configuring Fax Destinations Using Smart Organizing Monitor 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP xxx Series 3 Click Smart Organizing Monitor for SP xxx Series Status 4 If the machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the User Tool tab click Print...

Page 92: ...te a fax destination select the destination in Speed Dial Destination List and then click Delete 11 Click Apply located in the lower part of the window 12 Click OK 13 Click Close 6 Sending and Receiving a Fax 90 ...

Page 93: ...the fax number No separator characters or spaces can be entered before the fax number Selecting Transmission Mode There are two transmission modes Memory Transmission and Immediate Transmission Memory Transmission In this mode the machine scans several originals into memory and sends them all at once This is convenient when you are in a hurry and want to take the document away from the machine In ...

Page 94: ... For Memory Transmission select Off For Immediate Transmission select On or Next Fax Only 6 Press the User Tools key to return to the initial screen Basic Operation for Sending a Fax 1 Press the Facsimile key CTT125 2 Place the original on the exposure glass or in the ADF 3 Enter the fax number using the number keys If the machine is connected to a telephone network through a PBX be sure to enter ...

Page 95: ...nsmission you can only send one page at a time If Memory Transmission mode is enabled the machine s memory may become full while scanning the originals If this happens the screen prompts you to cancel the transmission or to send only the pages that have been scanned successfully Canceling a fax Follow the procedure below to cancel sending a fax When in Memory Transmission mode If you cancel sendin...

Page 96: ...in Fax Features you can delete files waiting to be sent Select Delete File to delete the corresponding file You can also delete a file currently being sent Select Delete All Files to delete all files waiting to be sent This will not affect the file currently being sent Specifying the Fax Destination Other than entering the destination fax number using the number keys you can specify destinations u...

Page 97: ...n the ADF 3 Press the Speed Dial key CTT127 4 Enter the Speed Dial number using the number keys and then press the OK key 5 Press the Start key CTT131 When you place original on the exposure glass and Memory Transmission mode is enabled perform the following steps to scan the subsequent pages of the original Sending a Fax 95 ...

Page 98: ...ation using the redial function This function saves time when you are sending to the same destination repeatedly as you do not have to enter the destination each time 1 Press the Facsimile key CTT125 2 Place the original on the exposure glass or in the ADF 3 Press the or key to select Redial and then press the OK key 4 Press the Start key CTT131 Specifying the destination using the broadcast funct...

Page 99: ...and then press the OK key 3 Press the OK key To add a manually specified destination 1 Enter the destination fax number using the number keys 2 Press the OK key 4 Go back to Step 3 to add further destinations 5 Press the Start key Useful Sending Functions You can check the status of the other party s machine easily before sending a fax by using the On Hook Dial function If you have an extra teleph...

Page 100: ...t the fax will be received To send faxes using the exposure glass be sure to first remove any originals loaded in the ADF 1 Press the Facsimile key CTT125 2 Place the original on the exposure glass or in the ADF 3 Press the ID Card Copy On Hook Dial key CTT126 4 Add a destination by using one of the following methods To add a Speed Dial destination 1 Press the Speed Dial key 6 Sending and Receivin...

Page 101: ...conversation An external telephone or handset allows you to send a fax after finishing your conversation without having to disconnect and redial This function is useful when you want to ensure that the fax will be received To send faxes using the exposure glass be sure to first remove any originals loaded in the ADF 1 Place the original 2 Pick up the handset of the external telephone 3 Specify the...

Page 102: ...ity level the darker the printout 1 Press the Facsimile key CTT125 2 Press the or key in the standby mode screen to select Density and then press the OK key 3 Press the or key to select the density level or Erase Background and then press the OK key 4 Press the key to return to the initial screen To apply the specified setting to all jobs not just the current one specify Density in Fax Features 6 ...

Page 103: ...nt with small print Photo Select this when the original contains images such as photographs or shaded drawings 1 Press the Facsimile key CTT125 2 Press the or key in the standby mode screen to select Resolution and then press the OK key 3 Press the or key to select the resolution settings and then press the OK key 4 Press the key to return to the initial screen Sending a Fax 101 ...

Page 104: ...d on Windows 7 Using PC FAX you can send up to ten pages including the cover sheet at a time 1 Open the file you want to send 2 On the File menu click Print 3 Select the PC FAX driver as the printer and then click Print 4 Specify a destination To specify a destination from the PC FAX address book You can click the Address Book tab and select from three previously used address books in the Address ...

Page 105: ... the printer icon on the task bar of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel Canceling a fax using the control panel Cancel the fax using the control panel 1 Press the Facsimile key 2 Press the Stop Clear key 3 Press the 1 key To cancel sending a fax press the 1 key 1 Yes To continue sending a fax press the 2 key 2 No Configuring Transm...

Page 106: ...ess Book Registering destinations This section describes how to register destinations in the PC FAX address book 1 Open the PC FAX address book 2 Enter the destination information You must enter a contact name and fax number 3 Click Add The destination is added to the destination list To change the registered information select the destination you want to change and then change the information Aft...

Page 107: ...then click Delete Member 5 Click OK 6 Click OK 7 If you make changes to a destination a confirmation message appears To save the changes click Yes Editing a Fax Cover Sheet This section describes how to edit a fax cover sheet in the PC FAX driver s properties 1 On the File menu click Print 2 Select the PC FAX driver as the printer and then click Print 3 Click Cover Sheet tab 4 Configure settings a...

Page 108: ...eption modes are as follows When using the machine only as a fax machine Auto mode In this mode the machine automatically answers all incoming calls in fax reception mode When using the machine with an external phone Manual mode In this mode you must answer calls with an external telephone If a call is a fax call you have to start the fax reception manually Auto mode In this mode the machine autom...

Page 109: ...n mode and then press the OK key 6 Press the User Tools key to return to the initial screen Receiving a fax in Manual mode To receive faxes be sure to first remove any originals loaded in the ADF 1 Pick up the handset of the external telephone to answer the call 2 When you hear a fax calling tone or no sound switch to fax mode using the Facsimile key and then press the Start key CTT131 3 Press the...

Page 110: ...of times the external phone rings before the machine starts to receive a fax in the Number of Rings setting under Fax Features You can answer the call before the machine switches to the fax reception mode by picking up the external phone s handset while the phone is ringing If you hear a fax calling tone or no sound receive the fax manually 6 Sending and Receiving a Fax 108 ...

Page 111: ...fax jobs remaining in the machine s memory Power Failure Report Prints a report when the machine s power has been interrupted while sending or receiving a fax or images stored in the machine s memory have been lost due to the machine being turned off for a prolonged period of time Fax Speed Dial List Prints a list of Speed Dial entries PC FAX Error Report Prints any errors that occur during transm...

Page 112: ...6 Sending and Receiving a Fax 110 ...

Page 113: ...129 2 Press the or key to select the settings you want to use The machine s default settings are grouped into the following eight categories System Settings Printer Features Copier Features Fax Features Address Book Print List Report Scanner Features Network Settings 3 To confirm setting items and values displayed press the OK key 4 To go back to the previous item press the key To return to the in...

Page 114: ...to Select this when the original contains photographs or images Use this mode for the following types of original Photographs Pages that are entirely or mainly composed of photographs or images such as magazine pages Text Photo Select this when the original contains both text and photographs or images Density Specifies the image density for photocopying Default Lightest Darkest Reduce Enlarge Spec...

Page 115: ... R Portrait T to B Landscape L to R Landscape T to B For details see page 62 Combining Multiple Pages 2 Sided Copy Sets the machine to make 2 sided copies by copying single sided documents onto the front and back sides of each sheet Default Off Off Top to Top Portrait Landscape Top to Bottom Portrait Landscape For details see page 68 Making 2 sided Copies Toner Saving Reduces toner consumption whe...

Page 116: ...North America LT 81 2 11 A4 B5 JIS A5 B6 JIS A6 LG 81 2 14 LT 81 2 11 HLT 51 2 81 2 EXE 71 4 101 2 16K 197 273mm 16K 195 270mm 16K 184 260mm Custom Paper Type Specifies the paper type Default Plain Paper Plain Paper Recycled Paper Thick Paper Thin Paper 7 Configuring the Machine Using the Control Panel 114 ...

Page 117: ...he resolution to use for scanning originals Default Standard Standard Select this when the original is a printed or typewritten document with normal sized characters Detail Select this when the original is a document with small print Photo Select this when the original contains images such as photographs or shaded drawings Density Specifies the image density to use for scanning originals Erase Bac...

Page 118: ...lt On Off On RX Settings Switch RX Mode Specifies the reception mode Default Auto Auto The machine automatically answers all incoming calls in fax reception mode Manual The machine rings when it receives incoming calls The machine receives faxes only when you manually operate the machine to receive faxes Auto Reduction Sets the machine to reduce the size of a received fax if it is too large to pri...

Page 119: ...letes unsent fax jobs remaining in the machine s memory This function is only performed when selected Delete File To delete a fax job select the job you want to delete Delete All Files To delete all fax jobs Comm Settings ECM Transmission Sets the machine to automatically resend parts of the data that are lost during transmission Default On Off On ECM Reception Sets the machine to automatically re...

Page 120: ...his setting contact your telephone company and select the setting based on your telephone line Selecting the wrong setting may result in transmission errors If you have set Country Code to Australia New Zealand or Singapore Dial Push Phone does not appear because the default is Push Phone Default Push Phone Push Phone Dial Phone 10PPS Dial Phone 20PPS Dial Phone 20PPS appears only if Country Code ...

Page 121: ...annot be sent Default Off Off On Report Print Set TX Status Report Sets the machine to print a transmission report automatically after a fax transmission Default Error With Image Error Only Prints a report when a transmission error occurs Error With Image Prints a report with an image of the original when transmission error occurs Every TX Prints a report for every fax transmission EveryTX With Im...

Page 122: ...PC FAX Error Report Sets the machine to print PC FAX error reports automatically Default Auto Print Auto Print Do not Auto Print 7 Configuring the Machine Using the Control Panel 120 ...

Page 123: ...plied to Scan to USB Default 300 300dpi 150 150dpi 300 300dpi 600 600dpi Original Size Specifies the scanning size according to the size of the original This setting is only applied to Scan to USB Default mainly Europe and Asia A4 mainly North America LT 81 2 11 A4 B5 JIS A5 A6 LG 81 2 14 LT 81 2 11 HLT 51 2 81 2 EXE 71 4 101 2 Custom Density Specifies the image density for scanning originals This...

Page 124: ...Multi page PDF Divide Send Email will remain Off even if you set it to On per page Compression You can select the data compression method from MH MR or MMR Default MH MH MR MMR Maximum Email Size Specifies the maximum size of a file that can be sent by e mail Default No Limit 1 MB 2 MB 3 MB 4 MB 5 MB No Limit Divide Send Email Select whether or not an image exceeding the size specified in Maximum ...

Page 125: ... On per size On per page Off Delete Scanner File Deletes unsent scanner jobs remaining in the machine s memory Delete File Delete All Files Scanner Features Settings 123 ...

Page 126: ...ax Speed Dial Dest Fax numbers and names can be registered in the speed dial list Up to 100 entries can be registered For details see page 88 Registering Fax Destinations 7 Configuring the Machine Using the Control Panel 124 ...

Page 127: ...e volume of the sounds produced by the machine Select the setting for each item from Off Low Middle or High Panel Key Sound Specifies the volume of the beep sound when a key is pressed Default Middle Alarm Volume Specifies the volume of the alarm sound when an operation error occurs Default Middle On Hook Mode Specifies the volume of the sound from the speaker during On Hook mode Default Middle Co...

Page 128: ...d Tone Specifies the volume of the beep sound when a fax transmission is complete Default Middle Fax TX Error Tone Specifies the volume of the beep sound when a fax transmission error occurs Default Middle Fax RX End Tone Specifies the volume of the beep sound when a fax reception is complete Default Middle Fax RX Error Tone Specifies the volume of the beep sound when a fax reception error occurs ...

Page 129: ...chine to enter Energy Saver Mode Energy Saver Mode 1 or Energy Saver Mode 2 to reduce power consumption The machine recovers from Energy Saver Mode when it receives a print job prints a received fax receives TWAIN scan directions from the computer or when any key is pressed Energy Saver Mode 1 The machine enters Energy Saver Mode 1 if the machine has been idle for about 30 seconds It takes less ti...

Page 130: ...values of the fax transmission related settings Make sure to select the country code correctly Selecting a wrong country code may cause failures in fax transmissions Default USA Fixed USB Port Specifies whether the same driver can be used for multiple machines or not under USB connection Default Off On The same driver you have installed on your computer can be used with any machine other than the ...

Page 131: ...ripes from appearing Default Off On Off Registration Adjusts the position of the input tray Adjust the value by using the or key To check the registration print a test page Tray 1 Adjusts the position of Tray 1 Default 0 Horizontal 6 to 6 mm in 1 mm increments Vertical 6 to 6 mm in 1 mm increments Bypass Tray Adjusts the position of the bypass tray Default 0 Horizontal 6 to 6 mm in 1 mm increments...

Page 132: ...tors the toner level Even when the toner runs out printing will continue and no messages will be displayed Toner End Option is not displayed for Type 3 models For details about print cartridge and toner see page 191 Notes About the Toner Reset Settings Reset All Settings Resets all settings to the factory default except for the language date and time and fax Speed Dialing settings Clear Address Bo...

Page 133: ...the paper loaded in the bypass tray When printing the test page set the paper size to A4 or Letter When printing other reports set the paper size to A4 Letter or Legal Configuration Page Prints the machine s general information and current configuration Test Page Checks the results of print position adjustment Fax Journal Prints a fax transmission and reception journal for the last 100 jobs TX Sta...

Page 134: ...ons Scanner Journal Prints a scanner journal for the last 100 Scan to E mail Scan to FTP and Scan to Folder transmissions Network Setting List Prints the MAC address and IP address In the case of the Type 4 model you can check the wireless LAN settings 7 Configuring the Machine Using the Control Panel 132 ...

Page 135: ...ignore errors on paper size or type and continue printing The printing stops temporarily if an error is detected and resumes automatically after the specified time depending on the settings specified in the control panel If Auto Continue is set to 0 sec the machine continues printing and does not display the error message Default 0 sec Off 0 sec 10 sec 30 sec Sub Paper Size Sets the machine to pri...

Page 136: ...Specifies the machine s IPv4 address when DHCP is not used Use this menu to check the current IP address when DHCP is used Default 192 0 0 192 Subnet Mask Specifies the machine s subnet mask when DHCP is not used Use this menu to check the current subnet mask when DHCP is used Default 255 255 255 0 Gateway Address Specifies the machine s default gateway address when DHCP is not used Use this menu ...

Page 137: ...e Search SSID Select the wireless LAN access point or router identified by the SSID and enter the password If the password is correct a network connection will be established Enter SSID Select this to manually specify the settings for the wireless LAN access point or router WPS PBC WPS can be performed by push button configuration PBC WPS PIN WPS can be performed using the personal identification ...

Page 138: ...fies the machine s default gateway address when DHCP is not used Use this menu to check the current default gateway address when DHCP is used Default 192 0 0 192 Machine IPv6 Address You can configure the wireless LAN IP address Use IPv6 Select whether to enable or disable IPv6 Default On On Off Link local Address Displays the IPv6 link local address Stateless Address 0 4 Displays the IPv6 statele...

Page 139: ...th Displays the signal strength strong weak Disconnected PIN Code Display PIN Code Wi Fi Status Report You can specify whether or not the Wi Fi status report is automatically printed after the wireless LAN has been configured Default Off On Off Network Settings 137 ...

Page 140: ...7 Configuring the Machine Using the Control Panel 138 ...

Page 141: ... to the factory default Supported Web browsers Internet Explorer 6 or later Firefox 3 0 or later Displaying Top Page When you access the machine using Web Image Monitor the top page appears in your browser s window 1 Launch the Web browser 2 In the Web browser s address bar enter http machine s IP address to access the machine If a DNS server is used and the machine s host name has been specified ...

Page 142: ...sic information about of the machine If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled display and operation problems may occur If you are using a proxy server configure the Web browser settings as necessary The previous page may not appear even if the back button of the Web browser is clicked If this happens click the refresh button of t...

Page 143: ...e changed 1 Interface Settings The interface setting appears 2 IPv4 The IPv4 configuration appears 3 IPv6 The IPv6 configuration appears 4 Machine Information The machine information appears Administrator Mode In the administrator mode you can configure various machine settings Using Web Image Monitor 141 ...

Page 144: ...ou can change the administrator password 6 Restore Defaults You can reset the administrator password and other network settings 7 Machine Information The machine information appears Changing the Machine Settings To change the machine settings log in to the machine as the administrator The control panel cannot be used during log in 8 Configuring the Machine Using Utilities 142 ...

Page 145: ...to the machine Settings List This section explains the Web Image Monitor settings Checking the System Information On the top page you can check the current system information such as the device information paper tray status toner status and total counter Item Description Status Displays the icon indicating the device status Toner Displays the remaining toner level Toner levels are not displayed fo...

Page 146: ...not to apply a timeout limit if the machine takes longer than a specified time to process a job Ethernet Speed Ethernet communication speed For normal use select Auto Select This allows the device to select the optimum speed If communication with the device fails select 10Mbps Full Duplex 10Mbps Half Duplex 100Mbps Full Duplex or 100Mbps Half Duplex Configuring the IPv4 settings Click IPv4 to disp...

Page 147: ...P server or the domain name set for the device Auto Obtain DHCP selected When using DHCP the domain name obtained from the DHCP server is used If the domain name cannot be obtained from the DHCP server the domain name set for the device is used Specify selected The domain name set for the device is used Enter the domain name using up to 63 characters Spaces cannot be used IPv4 Address Enter the IP...

Page 148: ...btained from the DHCP server is used If the address cannot be obtained from the DHCP server the default gateway address set for the device is used DNS Server Select whether to use the DNS server obtained from the DHCP server or the DNS server set for the device LPR Select to enable network printing using LPR LPD RAW Select to enable network raw printing IPP Select to enable network printing using ...

Page 149: ...r generated from the MAC address of the active interface board Stateless Address Displays the stateless address for router Stateful Address Displays the stateful address Manual Configuration Address In the left box enter the IPv6 address assigned for the network interface board or wireless LAN interface unit In the right box enter the prefix length of the IPv6 address using a value between 0 and 1...

Page 150: ...the DNS server obtained from the DHCP server or the DNS server set for the device DHCPv6 Mode Select an operation mode for DHCPv6 DHCPv6 Operates in DHCPv6 mode Obtains the IPv6 address and other parameters DHCPv6 lite Operates in DHCPv6 lite mode Obtains parameters except the IPv6 address IAID IAID is ID to identity IPv6 address and it is needed for acquiring reserved IPv6 address LPR Select to e...

Page 151: ...hich the network interface board belongs using up to 15 characters If the community name is different from that of the hosts requests from the hosts will not be accepted Access Type In the list select the access rights to the community Not Accessible No access permitted read only You can read the information but not edit it read write You can read and edit the information trap Notifies the manager...

Page 152: ...Settings Item Description Current Password Enter the current administrator password The default is admin133 New Password Enter the new administrator password You can enter it using three to eight characters Confirm Password Enter the same password again to confirm Resetting the Machine s Settings Click Restore Defaults to reset the settings and administrator password Checking the Machine Informati...

Page 153: ... version of firmware installed on the machine Engine FW Version Displays the version of the firmware for the machine engine Machine ID Displays the serial number of the machine Total Memory Displays the total memory installed in the machine Using Web Image Monitor 151 ...

Page 154: ...ine Paper Type Displays the paper type configured on the machine Toner The remaining toner level is displayed in ten levels when Toner End Option has been set to Stop Printing If Toner End Option has been set to Continue Printing however is displayed because the remaining toner level is not monitored Counter Displays the number of pages that have been printed by the machine Toner levels are not di...

Page 155: ... machine s model 5 Click OK 6 On the User Tool tab click Printer Configuration 7 Change the settings if necessary 8 Click OK 9 Click Close Tab Settings This section provides a tab by tab overview of the machine settings that can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom paper sizes Adjust th...

Page 156: ...age in the List Test list 7 Click Print Updating the Firmware In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software To make sure that a firmware update has successfully...

Page 157: ...is not selected click Select Device and then select the machine s model 5 Click OK 6 On the User Tool tab click Printer Configuration 7 On the System tab click Printer Firmware Update 8 Click OK 9 Specify the location of the DWN file and then click Open 10 After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed turn the machine s power Off an...

Page 158: ...8 Configuring the Machine Using Utilities 156 ...

Page 159: ... and size and environmental conditions such as temperature and humidity Toner quality degrades over time For good print quality the manufacturer recommends that you use genuine toner from the manufacturer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products 1 Open the fro...

Page 160: ...int cartridge in horizontally and then slowly push it in all the way Finally push the cartridge down until it clicks into place CTT048 6 Carefully push up the front cover until it closes 9 Maintaining the Machine 158 ...

Page 161: ... dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine If there is dust or grime inside the machine wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting A...

Page 162: ...cloth to wipe the inside of the machine toward and away from yourself CTT176 Wipe carefully so as not to touch any protrusions inside the machine 4 Slide the print cartridge in horizontally and then slowly push it in all the way Finally push the cartridge down until it clicks into place CTT048 5 Carefully push up the front cover until it closes 9 Maintaining the Machine 160 ...

Page 163: ...ot to hold the input tray when lifting the exposure glass cover for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture CTT025 Cleaning the Exposure Glass 161 ...

Page 164: ...ul not to hold the input tray when lifting the ADF for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture CTT026 9 Maintaining the Machine 162 ...

Page 165: ... inserted into the wall outlet Make sure that the wall outlet is not defective by connecting another working device Pages are not printed The USB cable or Ethernet cable is not connected correctly Reconnect the USB cable or Ethernet cable Strange noise is heard The consumable is not properly installed Check that the consumable is properly installed If any of these problems persist turn off the pow...

Page 166: ...st the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper See page 31 Supported Paper Load paper only as high as the upper limit markings on the paper guide Multiple sheets of paper are fed at one time Fan the paper well before loading Also make sure that the ed...

Page 167: ...moving Printing Jams Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge Make test prints until smudges no longer appear Do not forcefully remove jammed paper as it may tear Torn pieces remaining inside the machine will cause further jams and possibly damage ...

Page 168: ...ay 1 back in until it stops 3 Open the front cover and then carefully lower it CTT054 4 Carefully pull out the print cartridge horizontally holding its center CTT045 Do not shake the removed print cartridge Doing so can cause remaining toner to leak Place the print cartridge on paper or similar material to avoid dirtying your workspace 10 Troubleshooting 166 ...

Page 169: ...y and then slowly push it in all the way Finally push the cartridge down until it clicks into place CTT048 7 Carefully push up the front cover until it closes CTT055 If the error display continues to appear perform the procedure described in Opening the Rear Cover to Remove Jammed Paper Paper Feed Problems 167 ...

Page 170: ...carefully CTT034 2 Close the bypass tray 3 Follow Steps 3 to 7 in Removing Jammed Paper from Tray 1 If the error display continues to appear perform the procedure described in Opening the Rear Cover to Remove Jammed Paper Opening the Rear Cover to Remove Jammed Paper Since the temperature around the guide is high wait for it to cool before checking for jammed paper 1 Open the rear cover CTT041 10 ...

Page 171: ...g cover CTT079 3 Push the levers on the sides down with your thumbs CTT080 4 Remove the jammed paper carefully CTT066 5 Push the levers on the sides up with your thumbs 6 Close the fusing cover Paper Feed Problems 169 ...

Page 172: ...the rear cover CTT044 Removing Scanning Jams 1 Open the ADF cover CTT038 2 Gently pull the jammed original to remove it Be careful not to pull the original too hard as it may tear CTT040 10 Troubleshooting 170 ...

Page 173: ...t the ADF and if there is original remaining in the ADF gently pull the jammed original to remove it Be careful not to hold the input tray when lifting the ADF for the tray might be damaged CTT027 5 Close the ADF Paper Feed Problems 171 ...

Page 174: ... machine See page 31 Supported Paper The paper type setting is incorrect Make sure that the paper type setting of the printer driver matches the type of paper loaded See page 31 Supported Paper A non genuine print cartridges is being used Non genuine print cartridges reduce print quality and can cause malfunctions Use genuine print cartridges only See page 193 Consumables An old print cartridges i...

Page 175: ...nting Processing time depends on data volume High volume data such as graphics heavy documents take longer to process Wait for a while To speed up printing reduce the printing resolution using the printer driver The whole printout is blurred Paper is damp Use paper that has been stored properly See page 31 Supported Paper If you enable Toner Save printing is generally less dense Condensation may h...

Page 176: ...cause may be one of the following Possible Cause Solution Page layout settings are not configured properly Check that the page layout settings are properly configured in the application The paper size setting does not match the paper loaded Check whether the paper size specified on the printer driver matches that of the loaded paper 10 Troubleshooting 174 ...

Page 177: ...ted areas Switching the setting for image quality between Photo and Text Photo may eliminate the moire pattern Photocopied paper is dirty Image density is too high Adjust the image density Toner on the printed surface is not dry Do not touch printed surfaces immediately after copying Remove freshly printed sheets one by one taking care not to touch printed areas The scanning part is dirty Before p...

Page 178: ...r out of position The original was moved during scanning Do not move the original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct orientation See page 46 Placing Originals The scanned image is blank The original was placed with the front and back reversed The scanned image is too dark or too light Adjust the image density 10 Tr...

Page 179: ...nnot make calls this way contact your telephone company If the problem persists contact your sales or service representative Dial tone could not be detected Set Dial Tone Detect to Do not Detect Err 2 Err 3 Err 4 Dial fails when trying to send faxes Check that the fax number you dialed is correct Check that the destination is a fax machine Check that the line is not busy You may need to insert a p...

Page 180: ...ad paper 00A0 Sending fax was canceled manually Send the fax again 00A1 The original is jammed Remove the jammed original 00FF Redialing failed Make sure the recipient s fax number is correct and check that the telephone line is properly connected When other problems occur The table below describes how to troubleshoot problems that do not produce an error code Problem Solution Cannot send faxes Ch...

Page 181: ...e placing originals on the exposure glass make sure that ink or correction fluid is dry A fax you sent appears blank when received The original was placed upside down Place the original in the correct orientation See page 46 Placing Originals Dirty spots may appear or an image from the reverse side shows through copy received by the recipient Image density is too high Adjust the image density Dial...

Page 182: ... The bypass tray has run out of paper Load paper into the bypass tray See page 37 Loading Paper Misfeed Inner Outer A paper jam has occurred in the machine Remove the jammed paper See page 164 Paper Feed Problems Misfeed ADF Open Cov Rmv Paper An original has been jammed inside the ADF Remove jammed originals and then place them again See page 164 Paper Feed Problems Check the originals are suitab...

Page 183: ...the Print Cartridge Out of Toner Print Cartridge The machine has run out of the toner Replace the print cartridge See page 157 Replacing the Print Cartridge Toner Almost Empty Print Cartridge The print cartridge is almost empty Prepare a new print cartridge On Hook The machine has been off hook for an extended period of time Replace the handset Cannot Print Remove Bypass Paper If you attempt to pr...

Page 184: ...e operation again RX Comm Error A reception error occurred and the fax could not be received correctly If possible contact the sender of the fax and ask them to resend it Memory Overflow 1 TX 2 Cancel If this occurs on the first page The machine s memory reached capacity while storing a fax in memory before transmission If this occurs on the second or a later page Memory has reached capacity while...

Page 185: ...imeout expires when printing is frequently interrupted by data from other ports or when the print job is large and takes time for processing Set I O Timeout to a larger value than the current setting For details see page 133 Printer Features Settings Cannot Print Memory Overflow The data is too large or complex to print Select 600 x 600dpi in Resolution to reduce the size of data For details see t...

Page 186: ...Smart Organizing Monitor Cannot Obtain IP Server The machine cannot obtain an IP address from the FTP SMTP POP3 SNTP server If the problem involves the FTP server check the Edit Network Scan Destination setting in Smart Organizing Monitor If the problem involves the SMTP POP3 SNTP server check the Server Properties setting in Smart Organizing Monitor Communication Error The connection with the FTP...

Page 187: ...g file for the same destination the new file cannot be stored Remove or rename the existing file of the same name Page Over You can only scan up to 99 pages at a time Set the number of pages to 99 or fewer Server Error Data sent from the machine has not been stored on the FTP SMB server Check the Edit Network Scan Destination setting in Smart Organizing Monitor SMTP Server Full The SMTP server s m...

Page 188: ...or confirmation does not match the initially entered numbers Make sure the numbers match Cannot Copy Change Paper Size The paper for combine copy duplex copy or ID Card copy is not loaded Load the appropriate size paper Cannot Scan Remove Paper In ADF A6 and custom size paper are not supported Load the ADF with paper other than A6 or custom size paper Scan the originals using the exposure glass Ca...

Page 189: ...ze specified on the machine and the size specified in the printer driver do not match For details about specifying the paper size setting on the machine see page 37 Loading Paper For details about changing the paper size setting in the printer driver see the printer driver Help Paper Type Mismatch The paper type specified on the machine and the type specified in the printer driver do not match For...

Page 190: ...uses Solutions Toner Almost Empty The print cartridge is almost empty Prepare a new print cartridge Out of Toner The machine has run out of the toner Replace the print cartridge See page 157 Replacing the Print Cartridge 10 Troubleshooting 188 ...

Page 191: ...tach a Cover Sheet is on and Use Address Book is selected the maximum number of destinations cannot be larger than 5 If Attach a Cover Sheet on the Cover Sheet tab is selected and Use Address Book in the To list are selected you can send faxes to up to five destinations at a time Specify five or less destinations Change the item selected in the To list to something other than Use Address Book Clea...

Page 192: ...10 Troubleshooting 190 ...

Page 193: ...ner is displayed set Toner End Option to Continue Printing However since any trouble caused by using this setup is outside of the scope of the manufacturer s warranty this setup should be used with care For details about Toner End Option see page 125 System Settings If Toner End Option is first set to Continue Printing and then to Stop Printing be sure to use a new print cartridge If a used print ...

Page 194: ...heck the following points The power switch is turned off The power cord is unplugged from the wall outlet All other cables are unplugged from the machine 2 Lift the machine using the inset grips on both sides of the machine and then move it horizontally to the place where you want to use it To move the machine over a long distance pack it well Take care not to tip or tilt the machine during transi...

Page 195: ...rtridge replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of ...

Page 196: ...up time Less than 25 seconds 23 C 71 6 F Paper sizes A4 81 2 11 Letter 81 2 14 Legal B5 51 2 81 2 Half Letter 71 4 101 2 Executive A5 A6 B6 16K 197 273 mm 16K 195 270 mm 16K 184 260 mm Custom Paper Size The following paper sizes are supported as custom paper sizes Width Tray1 Approximately 100 216 mm 3 9 8 5 inches Bypass Tray Approximately 90 216 mm 3 6 8 5 inches Length Approximately 148 356 mm ...

Page 197: ...d Asia 220 240 V 5 A 50 60 Hz mainly North America 120 V 8 A 50 60 Hz Power consumption Maximum power consumption 900 W Energy Saver mode 1 40 W or less Energy Saver mode 2 3 9 W or less The power level when the main switch is turned off and the power cord is plugged into an outlet 1W or less Machine dimensions Width Depth Height 402 360 291 mm 15 8 14 2 11 5 inches Weight machine body with consum...

Page 198: ...aper delivery Interface Ethernet 10BASE T 100BASE TX Wireless LAN IEEE 802 11 b g n USB 2 0 Printer language DDST Copier Function Specifications Maximum resolution scanning and printing Exposure glass Scanning 600 600 dpi Printing 600 600 dpi ADF Scanning 600 300 dpi Printing 600 600 dpi First copy speed A4 Letter at 23 C 71 6 F 25 seconds or less Multiple copy speed Countries other than European ...

Page 199: ...n to E mail Scan to FTP Scan to Folder Scan to USB 600 600 dpi Maximum resolution when scanning from a computer TWAIN Exposure glass 4800 4800 dpi ADF 600 600 dpi Maximum resolution when scanning from a computer WIA 600 600 dpi ADF throughput Black and white 75 3 mm per second Color 37 6 mm per second Interface Scanning from the control panel Ethernet 10BASE T 100BASE TX USB2 0 Wireless LAN IEEE 8...

Page 200: ...m 7 7 line per mm 200 200 dpi Transmission time 3 seconds 8 dots per mm 3 85 line per mm 33 6 kbps MMR ITU T 1 chart Transfer rate 33 6 kbps to 2400 bps auto shift down system Data compression methods MH MR MMR Memory capacity Transmission Up to 5 jobs up to 10 pages per job Reception Up to 50 jobs up to 100 pages in the total of all jobs Address book Speed dial 100 items Number of redials for Fax...

Page 201: ...the Windows operating systems are as follows The product names of Windows XP are as follows Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows XP Professional x64 Edition The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Micros...

Page 202: ...rosoft Windows Server 2008 Enterprise The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Foundation Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Microsoft Windows Server 2012 Essentials Microsoft Windows Server 2012 Stand...

Page 203: ...rformance Functions between Different Models 7 Disclaimer 6 Duplex 52 E ENERGY STAR program 14 Enlarged or reduced copies 60 Entering characters 87 Error messages 180 187 Exposure glass 161 Exterior 17 F Fax destinations 88 Fax features 115 Fax function 198 Fax mode screen 85 Fax problems 177 Firmware 154 I ID Card copy 65 Image density 71 79 100 Important Safety Instructions 9 13 Initial setup 21...

Page 204: ...es settings 121 Scanner function 197 Scanner mode screen 73 Scanner problems 176 Scanning 82 Sending a fax 91 92 Smart Organizing Monitor 22 Specifications 194 196 197 198 Specifying a custom paper size 43 Specifying the paper type 42 Specifying the paper type and paper size 44 Specifying the standard paper size 43 Speed dial 95 Status information 152 Status messages 180 187 Supported paper 31 Sys...

Page 205: ...MEMO 203 ...

Page 206: ...MEMO 204 EN GB EN US EN AU M143 8633 ...

Page 207: ......

Page 208: ...EN GB EN US EN AU M143 8633 2013 ...

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Ricoh SP 202 SN, Operating Instructions Manual

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