Ricoh OR-C1 Field Service Manual Download Page 476

Page: 476 / 678

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

878

TPM electronic recognition error

The main machine firmware failed to recognize TPM because USB flash is not
operating or a system module was updated incorrectly.

• Incorrect updating for the system firmware
• Defective flash ROM on the controller board

Replace the controller board

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

880

File format converter error

A request for access to the File Format Converter (MLB) was not answered within
the specified time.

• File format converter disconnected
• Defective file format converter

1. Check the file format converter is connected correctly.
2. Replace the file format converter.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

881

Authentication area error

Authentication application error is detected.

• Error data in an authentication application reaches the management limit.

Turn the main switch off and on.

3. Appendix: Service Call Conditions

118

Summary of Contents for OR-C1

Page 1: ...Model OR C1 Machine Code D120 D121 D122 D139 D140 D141 Field Service Manual July 2011 Subject to change ...

Page 2: ......

Page 3: ...arm up period is completed 6 The inside and the metal parts of the fusing unit become extremely hot while the machine is operating Be careful to avoid touching those components with your bare hands 7 To prevent a fire or explosion keep the machine away from flammable liquids gases and aerosols Health Safety Conditions 1 Never operate the machine without the ozone filters installed 2 Always replace...

Page 4: ...flush the eyes with cold running water or eye wash If there are signs of irritation or other problems seek medical attention If toner is swallowed drink a large amount of cold water to dilute the ingested toner If there are signs of any problem seek medical attention If toner spills on clothing wash the affected area immediately with soap and cold water Never use hot water Hot water can cause tone...

Page 5: ...ny of the procedures in the Laser Unit section Laser beams can seriously damage your eyes CAUTION MARKING Safety Precautions for This Machine Before moving the mainframe Disconnect all peripheral units finisher LCT etc from the mainframe Pull the slide handles out of the mainframe and use them to lift the mainframe Conventions and Trademarks Conventions Symbol What it means CT Core Tech Manual Scr...

Page 6: ...Connector The notations SEF and LEF describe the direction of paper feed The arrows indicate the direction of paper feed In this manual Horizontal means the Main Scan Direction and Vertical means the Sub Scan Direction relative to the paper feed direction 4 ...

Page 7: ...prevent damage to the machine This information provides tips and advice about how to best service the machine Trademarks Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered tradem...

Page 8: ...or Products 19 Overview 20 Mechanical Components 20 Paper Path 22 Drive Layout 23 2 Installation Installation Requirements 25 Environment 25 Machine Level 25 Minimum Space Requirements 25 Power Requirements 27 Copier Installation 28 Power Sockets for Peripherals 28 Accessory Check 28 Installation Procedure 30 Transporting the Machine 43 Paper Feed Unit PB3120 D579 44 Accessory Check 44 Installatio...

Page 9: ...t Check 71 Installation Procedure 71 Bridge Unit BU3050 D584 74 Component List 74 Installation Procedure 74 Finisher SR3090 D588 77 Accessory Check 77 Installation Procedure 78 Booklet Finisher SR3100 D589 81 Accessory Check 81 Installation Procedure 82 Punch Kit PU3000 B807 86 Component Check 86 Installation 87 Finisher SR3070 D585 94 Accessory Check 94 Installation Procedure 95 Internal Finisher...

Page 10: ...r Feed Unit 125 Tray Heater Optional LCT 134 Mechanical Counter 139 Accessory Check 139 Installation 139 Copy Data Security Unit Type F B829 141 Component Check 141 Installation 141 Hard Disk D594 144 Accessory Check 144 Installation 144 File Format Converter Type E D377 149 Accessory Check 149 Installation 149 Browser Unit Type E D430 151 Accessories 151 Installation 151 VM Card Type N D594 153 A...

Page 11: ... Tools 174 Lubricants 174 General Cautions 175 PCU Photoconductor Unit 175 Transfer Roller Unit 175 Scanner Unit 176 Laser Unit 176 Fusing Unit 176 Paper Feed 176 Others 176 Exterior Covers 178 Front Door 178 Controller Cover 179 Left Cover 179 Upper Left Cover 180 Upper Rear Cover 181 Lower Rear Cover 181 Right Rear Cover 181 Upper Right Cover 182 Operation Panel 183 Paper Exit Cover 184 Output T...

Page 12: ...ser Synchronization Detector 208 Photoconductor Unit PCU 210 PCU Removal 210 Pick off Pawls 211 OPC Drum 211 Charge Roller Cleaning Roller 213 Cleaning Blade 214 Developer 214 After Replacement of PCU Components 219 Transfer Unit 221 Transfer Roller Unit 221 Image Density Sensor 221 Fusing Exit 223 Fusing Unit 223 Thermistors 223 Thermostats 224 Hot Roller and Fusing Lamps 226 Pressure Roller Clea...

Page 13: ...ction Box 244 Duplex Unit 245 Duplex Unit 245 Duplex Entrance Sensor 247 Duplex Exit Sensor 249 Duplex Motor Bypass Motor 250 By pass Tray Unit 252 By pass Paper Length Sensor 253 By Pass Paper Size Sensor 254 By pass Paper End Sensor 256 By pass Feed Roller 256 By pass Tray HP Sensor 257 PCBs and Other Items 258 Controller Board 258 NVRAM 260 BCU Board 261 Power Pack 263 Main Motor 263 SDB 264 PS...

Page 14: ...n Panel 290 Update Procedure for App2Me Provider 291 Browser Unit Update Procedure 292 Handling Firmware Update Errors 294 Installing Another Language 296 Reboot System Setting Reset 299 Software Reset 299 System Settings and Copy Setting Reset 299 NVRAM Data Upload Download 301 Uploading Content of NVRAM to an SD card 301 Downloading an SD Card to NVRAM 302 Address Book Upload Download 303 Inform...

Page 15: ...ting Service Call Conditions 319 Self Diagnostic Mode 320 Self Diagnostic Mode at Power On 320 Detailed Self Diagnostic Mode 322 Skewed Image 324 Image Problems 325 Skewed Trapezoid and Parallelogram Images 325 Checking Images with the Trimming Pattern 328 Correcting the Images 329 Jam Detection 333 Paper Jam Display 333 Jam Codes and Display Codes 333 Electrical Component Defects 344 Sensors 344 ...

Page 16: ...Effectiveness of Duplex Combine Function 352 INDEX 355 14 ...

Page 17: ...1 Product Information Specifications See Appendices for the following information General Specifications Supported Paper Sizes Software Accessories Optional Equipment 15 1 ...

Page 18: ...ion System Configuration and Options No Item Comments 1 Main Machine D120 D121 D122 D139 D140 D141 2 Platen Cover D593 3 ARDF D578 4 Paper Feed Unit D579 Required for item 5 5 Caster Table D593 1 Product Information 16 1 ...

Page 19: ...oklet Finisher D589 Requires item 9 Requires item 6 or 7 16 Copy Data Security Unit Type F B829 17 Fax Unit D596 See Fax manual 18 Interface Board Controller Options See Note 1 19 SD Card Controller Options See Note 2 20 HDD Unit D594 21 Bluetooth Interface Unit Type D D566 Note 1 The following interface boards are available for installation There is only one board slot on the back of the machine ...

Page 20: ... The following options are provided on SD cards Two SD card slots are available If more than two options need to be installed the applications can be moved to one SD card with SP5873 1 These options can be installed at any time SD Cards Browser Unit Type E D430 PostScript3 Unit Type 3352 D595 IPDS Unit Type 3352 D595 VM Card Type N D594 1 only for Basic models 1 Java VM is standard for SP models 1...

Page 21: ... Line Up 3 models 23 cpm 28 cpm 33cpm 2 models 28 cpm 33 cpm Safety Shutdown Function Available Not available Scanner Lamp LED Xenon Paper Feed Method FRR System Friction Pad System Data Overwrite Security Standard Option HDD Encryption Standard Option App2Me Standard SP model only Included in Printer Scanner SD card Standard VM Standard SP model only Included in Printer Scanner SD card Standard P...

Page 22: ...Overview Mechanical Components 1 Product Information 20 1 ...

Page 23: ...Fusing pressure roller 11 Cleaning unit 12 OPC drum 13 Transfer roller 14 Development roller 15 ID sensor 16 Registration roller 17 Feed roller 18 Separation roller 19 Pick up roller 20 Optional tray heater 21 Polygon mirror motor 22 Laser unit 23 Toner supply bottle holder 24 Drum charge roller 25 Scanner home position sensor Overview 21 1 ...

Page 24: ...Paper Path 1 Optional ADF 2 Optional 1 bin Tray 3 Interchange Unit 4 Duplex Unit 5 By pass Feed Tray 6 Optional Paper Feed Unit 7 Optional Finisher 8 Optional Bridge Unit 1 Product Information 22 1 ...

Page 25: ...Motor 4 Registration Clutch 5 Upper Transport Clutch 6 Duplex Motor 7 Upper Paper Feed Clutch 8 By pass Motor 9 Lower Transport Clutch 10 Lower Paper Feed Clutch 11 Paper Tray Lift Motor 12 Toner Supply Motor 13 Fusing drive release solenoid Overview 23 1 ...

Page 26: ...1 Product Information 24 1 ...

Page 27: ... cool air from an air conditioner Areas directly exposed to heat from a heater 7 Do not place the machine in an area where it will be exposed to corrosive gases 8 Do not install the machine at any location over 2 000 m 6 500 ft above sea level 9 Place the copier on a strong and level base Inclination on any side should be no more than 5 mm 10 Do not place the machine where it may be subjected to s...

Page 28: ... Front A Over 400 mm 15 8 Left B Over 100 mm 4 Rear C Over 100 mm 4 Right D Over 900 mm 36 Width E 587 mm 23 1 Height F 1087 mm 42 8 2 Installation 26 2 ...

Page 29: ... the wall outlet is near the copier and easily accessible Make sure the plug is firmly inserted in the outlet Avoid multi wiring Be sure to ground the machine 1 Input voltage level 120 V to 127 V 60 Hz More than 12 A 220 V to 240 V 50 Hz 60 Hz More than 7 A 110V 50 Hz 60 Hz More than 13 A 2 Permissible voltage fluctuation 10 3 Do not set anything on the power cord Installation Requirements 27 2 ...

Page 30: ...onnect the cables to the correct sockets Accessory Check Check the quantity and condition of the accessories in the box against the following list No Description Q ty 1 Paper Tray Decal 1 2 Emblem Small 1 3 Emblem Large 1 4 Model Name Decal 1 5 Precautions for Printing Decal 1 2 Installation 28 2 ...

Page 31: ...erence Guide App 2 Me SP model only 1 13 CD ROM Operation Instruction User 1 14 CD ROM Operation Instruction Administrator 1 15 CD ROM Operation Instruction App 2 Me SP model only 1 16 CD ROM SDK SP model only 1 17 CD ROM Printer Scanner SP model only 1 18 CD ROM Printer SP model only 1 19 CD ROM Scanner SP model only 1 20 CD ROM Font 1 21 Cloth Holder 1 22 Cloth DF Exposure Glass 1 23 Ferrite Cor...

Page 32: ...Installation Procedure Unloading When unloading the main machine A from a pallet use grips and the handle Tapes and Retainers 2 Installation 30 2 ...

Page 33: ...n the paper feed unit or the LCT first then install these options then install the copier Keep the shipping retainers after installing the machine They will be reused if the machine is moved to another location in the future 1 Remove the tapes and the shipping retainer on the exterior of the copier 2 Attach the grip cover A to the main machine Copier Installation 31 2 ...

Page 34: ... scanner unit stay A inside the front door Developer 1 Spread the vinyl sheet provided with the developer kit on a flat surface 2 Open the right cover A 3 Open the front cover B 4 Push the latch C and remove the PCU D x 1 2 Installation 32 2 ...

Page 35: ... Open the developer pack A 9 While turning the black gear B slowly move the pack left and right and pour half of the developer over the auger C 10 Continue to turn the black gear until the developer is level 11 While continuing to turn the black gear slowly move the pack left and right and pour the remaining half of the developer over the auger until the developer is level Copier Installation 33 2...

Page 36: ...the tabs on the front and rear end of the PCU 2 Make sure that the holes for the screws on the front and rear end of the PCU are aligned correctly If the holes are not aligned correctly make sure that the tabs at the front rear and left side of the PCU are engaged correctly Reattach the rear screws x 2 first then reattach the front screw x 1 Do not push down on the top of the PCU when you attach t...

Page 37: ... 2 Shake the toner bottle D Do not remove the toner bottle cap E until after shaking 3 Unscrew the bottle cap E and insert the bottle into the holder Do not touch the inner bottle cap F 4 Reposition the holder and press down the holder lever to secure the bottle 5 Open the right cover Copier Installation 35 2 ...

Page 38: ...he up position Emblem Decals 1 Attach the emblem A to the center of the front cover 2 Attach the model name decal B to the front left of the front scanner cover 3 Attach the small emblem C to the top center on the operation panel 2 Installation 36 2 ...

Page 39: ...4 Attach the precautions for printing decal A to the front right cover 5 Attach the copy prohibition display decal A to the front of the exposure glass Copier Installation 37 2 ...

Page 40: ...idge unit will not be installed swing the sensor feeler A out 2 Install the optional ARDF or the optional platen cover see ARDF D578 or Platen Cover D593 3 Pull out trays and then adjust the side guides and end guide to match the paper size To move the side guides first pull out the tray fully then push down the green lock at the rear of the tray 2 Installation 38 2 ...

Page 41: ...t the folded SMC sheets D in the pocket E 8 Align the platen on the exposure glass and then close the ARDF or platen cover 9 Connect the power cord A to the inlet B of the main machine 10 Secure the power cord with the clamp C installed in the main machine so that the power cord is never disconnected SP Settings 1 Turn on the main power switch Copier Installation 39 2 ...

Page 42: ...181 009 B5LEF ExeLEF By Pass Tray By Pass Size Detection 1 007 007 LTSEF LG 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc 4 Enable the NIB and or USB function To enable the NIB function enter the SP mode and set SP5 985 001 On Board NIC to 1 Enable To enable the USB function enter the SP mode and set SP5 985 002 On Board USB to 1 Enable 5 Exit SP mode 6 Do some test copies to make sure that t...

Page 43: ... SP print mode Diagnostic Report 10 Look at the report Under ROM No Firmware Version check the number and version number listed for HDD Format Option Under Loading Program check the option number and version number listed for GW_zoffy These two version numbers should be identical 11 Exit SP mode HDD Encryption Do the following procedure if a customer wants to use this function 1 Do SP5 878 2 Optio...

Page 44: ...eset all of the data select Format All Data 7 Press the Start Key The encryption key for backup data is printed App 2 Me Setting SP models only SP models have Java VM and App 2 Me as a standard Do the following procedure if a customer wants to use this function 1 Press User Tools key on the operation panel 2 Touch the Extended Feature Settings button twice 3 Touch the App 2 Me line in the Startup ...

Page 45: ...et the setting of Auto Start to On 7 Touch the Exit button 8 Exit the User Tools settings Transporting the Machine 1 Do SP4 806 001 to move the scanner carriage from the home position This prevents dust from falling into the machine during transportation Copier Installation 43 2 ...

Page 46: ... the copier and unplug the power cord before you start the installation procedure You need two or more persons to lift the copier The copier is highly unstable when lifted by one person and may cause human injury or property damage Do not lift the copier with the paper feed unit installed The handle and grips may be damaged The one tray paper feed unit must be installed on the caster table D593 Pr...

Page 47: ...he paper tray and remove all tapes and padding 3 Put the paper tray unit on the caster table D593 For details about the installation of the caster table see the Installation Procedure of Caster Table D593 in this section Paper Feed Unit PB3120 D579 45 2 ...

Page 48: ... main machine if this cover is attached 5 Pull out three grips then hold the handle and grips and put the copier B on the paper feed unit C You need two or more persons to lift the copier 6 Attach the grip cover A to the main machine 2 Installation 46 2 ...

Page 49: ... the appropriate paper tray number decal A and paper size decal B above and below the line C on the tray of the paper feed unit The paper tray number and size sheet is in the accessory box of the main machine 4 Lock the caster stoppers for the front two casters under the paper feed unit 5 Load paper into the paper tray and set the side fences and bottom fence Paper Feed Unit PB3120 D579 47 2 ...

Page 50: ...nect the copier and turn on the main power switch 2 Do SP5 181 to set automatic paper size detection for the upper tray of the paper tray unit Upper Tray Size Adjust Tray 3 5 181 011 A3 DLT 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc 5 181 012 B4 LG 5 181 013 B5LEF ExeLEF 3 Exit SP mode 4 Do some test copies to make sure that the machine operates correctly 2 Installation 48 2 ...

Page 51: ...Caster Table Type D D593 Component Check No Description Q ty 1 Caster Table 1 2 Stud Screw 1 Installation Procedure 1 Put the caster table on a flat place Caster Table Type D D593 49 2 ...

Page 52: ...attached 3 Lift the mainframe or the one tray paper feed unit B and then install it on the caster table C 4 Pull out the tray of the mainframe or the one tray paper feed unit 5 Secure the mainframe or the one tray paper feed unit to the caster table stud screw x 1 2 Installation 50 2 ...

Page 53: ...6 Reinstall the tray s in the mainframe or the one tray paper feed unit 7 Adjust the five leveling adjustors of the caster table Caster Table Type D D593 51 2 ...

Page 54: ...ion Procedure Unplug the machine power cord before starting the following procedure The handles of the main machine for lifting must be inserted inside the machine and locked unless these handles are used for the installation or relocation of the main machine You need two or more persons to lift the copier The copier is highly unstable when lifted by one person and may cause human injury or proper...

Page 55: ...tray and remove all tapes and padding 3 Remove the grip cover A at the front right of the main machine if this cover is attached 4 Pull out three grips then hold the handle and grips and put the copier B on the paper feed unit C Paper Feed Unit PB3130 D580 53 2 ...

Page 56: ... cover A to the main machine 6 Attach a securing bracket A to each side of the paper tray unit as shown x 1 M4x10 each 7 Remove the 1st and 2nd paper trays A 8 Fasten the paper tray unit at B spring washer x 1 M4x10 9 Reinstall the all paper trays 2 Installation 54 2 ...

Page 57: ...1 Lock the caster stoppers for the front two casters under the paper feed unit 12 Load paper into the paper trays and set the side fences and bottom fence 13 Connect the power cord A to the inlet of the main machine 14 Secure the power cord with the clamp B on the main machine so that the power cord is never disconnected SP Settings 1 Connect the copier and turn on the main power switch Paper Feed...

Page 58: ... 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc 5 181 012 B4 LG 5 181 013 B5LEF ExeLEF Lower Tray Size Adjust Tray 4 5 181 014 A4 LEF 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc 5 181 015 B3 DLT 5 181 016 B4 LG 5 181 017 B5LEF ExeLEF 3 Exit SP mode 4 Do some test copies to make sure that the machine operates correctly 2 Installation 56 2 ...

Page 59: ...ocedure Unplug the machine power cord before starting the following procedure The handles of the main machine for lifting must be inserted inside the machine and locked unless these handles are used for the installation or relocation of the main machine You need two or more persons to lift the copier The copier is highly unstable when lifted by one person and may cause human injury or property dam...

Page 60: ...e front right of the main machine if this cover is attached 3 Pull out three grips then hold the handle and grips and put the copier B on the LCT C You need two or more persons to lift the copier 4 Attach the grip cover A to the main machine 2 Installation 58 2 ...

Page 61: ...curing bracket A to each side of the LCT as shown x 1 M4x10 each 6 Remove the 1st and 2nd paper trays A and then secure the LCT B spring washer x 1 M4x10 7 Reinstall the 1st and 2nd paper trays LCIT PB3140 D581 59 2 ...

Page 62: ...f the main machine 9 Lock the caster stoppers for the front two casters under the paper feed unit 10 Load paper into the LCT 11 Connect the power cord A to the inlet of the main machine 12 Secure the power cord with the clamp B on the main machine so that the power cord is never disconnected SP Settings 1 Connect the copier and turn the main machine on 2 Installation 60 2 ...

Page 63: ...ection for the LCT paper tray LCT Paper Tray Size Adjust Tray 3 LCT 5 181 010 A4 LEF LT LEF 0 to 1 0 1 0 ISO A3 A4 A5 etc 1 USA DLT LT EXE etc 3 Exit SP mode 4 Do some test copies to make sure that the machine operates correctly LCIT PB3140 D581 61 2 ...

Page 64: ...heck the quantity and condition of the accessories against the following list No Description Q ty 1 ARDF 1 2 Original Setting and ARDF Exposure Glass Cleaning Decal 1 3 Stamp Cartridge 1 4 Knob Screw 2 5 Stud Screw 2 2 Installation 62 2 ...

Page 65: ...r cord before starting the following procedure 1 Remove all tapes and shipping retainers When unloading the ARDF from a pallet hold the front and rear side of the ARDF 2 Insert the two stud screws A on the top of the machine ARDF DF3060 D578 63 2 ...

Page 66: ...e ARDF support plate over the stud screws 4 Slide the ARDF toward the front of the machine 5 Secure the ARDF with the two knob screws C 6 Attach the interface cable D to the inlet of the machine 7 Install the stamp cartridge A in the ARDF 2 Installation 64 2 ...

Page 67: ...ttach the original setting and ARDF exposure glass cleaning decal A to the top cover as shown 13 Plug in and turn on the main power switch and then check the ARDF operation 14 Make a full size copy Check that the registrations side to side and leading edge and image skew are correct If they are not adjust the registrations and image skew referring to the service manual Copy Adjustments in the Repl...

Page 68: ... against the following list No Description Q ty 1 Support Bar Cover 1 2 Tray Support Bar 1 3 Guide Mylar 1 4 1 Bin Tray Unit 1 5 Tray 1 6 Tapping Screw M3 x 8 2 Installation Procedure Unplug the copier power cord before starting the following procedure 1 Remove all tapes 2 Installation 66 2 ...

Page 69: ...A of the bridge unit or If the optional bridge unit is not installed skip this step 3 Open the right cover A 4 Remove the front right cover B x 1 5 Remove the left frame cover C x 1 Keep this screw for a later step 6 Take out the duplex tray D 1 Bin Tray BN3090 D582 67 2 ...

Page 70: ...7 Remove the fusing fan A x 2 x 1 8 Remove the duplex guide B x 1 Keep this screw for a later step 2 Installation 68 2 ...

Page 71: ... removed in step 8 11 Re install the fusing fan x 2 and front right cover x 1 12 Peel off the double sided tapes A from the guide mylar B 13 Attach the guide mylar A so that the short edge of the guide mylar is aligned with the sloping part B of the scanner unit bottom frame 1 Bin Tray BN3090 D582 69 2 ...

Page 72: ...main machine 15 Install the tray A and then attach the tray to the tray support bar B x 1 x 1 16 Attach the support bar cover C x 1 Use the screw which was removed in step 5 17 Turn on the main power switch and check the 1 bin tray unit operation 2 Installation 70 2 ...

Page 73: ...f the components against the following list No Description Q ty For this model 1 Shift Tray Unit 1 Yes 2 Drawer Cover 1 Yes 3 Base 1 Yes Installation Procedure Unplug the copier power cord before starting the following procedure 1 Remove all tapes Internal Shift Tray SH3050 D583 71 2 ...

Page 74: ...2 Attach the drawer cover A to the shift tray unit B 3 Remove the inner tray A 4 Remove the connector cover B x 1 5 Install the shift tray base A 2 Installation 72 2 ...

Page 75: ...6 Install the shift tray unit A as shown 7 Turn on the main power switch and check the shift tray operation Internal Shift Tray SH3050 D583 73 2 ...

Page 76: ...and condition of the components against the following list No Description Q ty 1 Bridge Unit 1 2 Wide Extension Tray 1 3 Shoulder Screw 1 4 Screw 1 Installation Procedure Unplug the copier power cord before starting the following procedure 2 Installation 74 2 ...

Page 77: ...with the wide extension tray B in the accessories of this unit only when Booklet Finisher D589 is attached to the machine Installation Procedure 1 Open the right cover A 2 Remove the front right cover B x 1 3 Remove the inner tray C 4 Remove the connector cover D x 1 Bridge Unit BU3050 D584 75 2 ...

Page 78: ... and then secure it shoulder screw x 1 Open the bridge right cover B to secure the right screw 6 Reinstall the front right cover x 1 7 Install the optional finisher refer to the finisher installation procedure 2 Installation 76 2 ...

Page 79: ...n Q ty For this model 1 Grounding Plate 1 Yes 2 Rear Joint Bracket 1 Yes 3 Front Joint Bracket 1 Yes 4 Rear Joint Bracket 1 Not used 5 Copy Tray 1 Yes 6 Screw M3 x 8 1 Yes 7 Screw M4 x 13 4 Not used 8 Knob Screw M3 x 8 1 Yes 9 Knob Screw M4 x 10 1 Yes 10 Screw M4 x 25 3 Yes 11 Staple Position Decal 1 Yes Finisher SR3090 D588 77 2 ...

Page 80: ...installed before you install this finisher Bridge Unit D584 and either Paper Feed Unit D580 or LCT D581 1 Unpack the finisher and remove the tapes Be sure to keep screw A It will be needed to secure the grounding plate in step 3 2 Install the rear joint bracket A x 1 M4x25 and front joint bracket B x 2 M4x25 2 Installation 78 2 ...

Page 81: ... Open the front door B Then pull the locking lever C 5 Align the finisher on the joint brackets and lock it in place by pushing the locking lever 6 Secure the locking lever x 1 knob M3x8 and close the front door 7 Install the copy tray D x 1 knob M4x10 8 Connect the finisher cable E to the main machine Finisher SR3090 D588 79 2 ...

Page 82: ...9 Attach the staple position decal A to the ARDF as shown 10 Turn on the main power switch and check the finisher operation 2 Installation 80 2 ...

Page 83: ...r This Model 1 Rear Joint Bracket 1 Yes 2 Rear Joint Bracket 1 Not used 3 Front Joint Bracket 1 Yes 4 Grounding Plate 1 Yes 5 Upper Output Tray 1 Yes 6 Lower Output Tray 2 Yes 7 Short Knob screw 1 Yes 8 Long Knob screw 1 Yes 9 Screw M4 x 13 4 Not used 10 Screw M3 x 8 2 Yes 11 Screw M4 x 25 3 Yes 12 Cushion 2 Yes Booklet Finisher SR3100 D589 81 2 ...

Page 84: ...he following procedure Some optional units must be installed before installing this finisher D589 Refer to the following Bridge Unit D584 and either PFU D580 or LCT D581 1 Unpack the finisher and remove all tapes and packing materials from the finisher 2 Installation 82 2 ...

Page 85: ...3 Remove all tapes and packing materials from the inside of the finisher 4 Attach the cushions A to the finisher Make sure that the cushions are placed within 0 to 1 mm B from the edge of the cover or frame 5 Install the ground plate C on the finisher D x 2 M3x8 Booklet Finisher SR3100 D589 83 2 ...

Page 86: ...ly push the finisher to the left side of the machine keeping its front door open until the brackets A B go into their slots 9 Push the lock lever C and then secure it Long knob screw x 1 10 Close the front door of the finisher 11 Connect the finisher connector D to the machine 2 Installation 84 2 ...

Page 87: ...Install the upper output tray A short knob screw x 1 13 Install the lower output tray B 14 Turn on the main power switch 15 Check the 1000 sheet booklet finisher operation Booklet Finisher SR3100 D589 85 2 ...

Page 88: ...ponents against the following list No Description Q ty 1 Punch Unit 1 2 Punch Drive Motor 1 3 Hopper Full Sensor Arm 1 4 Sub scan Registration Sensor Unit 1 5 Punch Unit Stay 1 6 Sub scan Registration Sensor Guide 1 7 Hopper 1 8 Screw 8 9 Step Screw 1 10 Spring 1 2 Installation 86 2 ...

Page 89: ...ation Unplug the main machine power cord before starting the following procedure If the 1000 sheet booklet finisher has been installed disconnect it and pull it away from the machine Punch Kit PU3000 B807 87 2 ...

Page 90: ...hine disconnect it 2 Open the top cover A and then release the guide arm B x 1 3 Open the front door C 4 Pull the hook D up then remove the knob E 5 Timing belt cover F 6 Rear cover of the 1000 sheet booklet finisher G x 2 2 Installation 88 2 ...

Page 91: ...t H x 1 8 Remove the paper guide plate I from the rear side x 4 9 Install the punch unit stay J from the front side x 3 10 Install the sub scan registration sensor guide K from the top x 1 Punch Kit PU3000 B807 89 2 ...

Page 92: ... Remove the bracket L from the punch unit x 1 12 Install the punch unit M along the punch unit stay from the rear side 13 Make sure to put the punch unit stay pin N through the hole O 2 Installation 90 2 ...

Page 93: ...ole R in the rear frame x 1 16 Install the punch drive motor S on the rear frame x 2 17 Connect the drive motor harness T to the harness from the punch unit x 1 18 Connect the home position sensor harness from the punch unit to the home position sensor U Punch Kit PU3000 B807 91 2 ...

Page 94: ...unit V from the rear side x 2 20 Route and connect the harnesses as shown x 2 21 Install the hopper full sensor arm W x 1 spring x 1 22 Connect the harness from the sub scan registration sensor unit to the hopper full sensor X 2 Installation 92 2 ...

Page 95: ...belt cover and knob 25 Reinstall the rear cover x 2 26 Close the front door and top cover 27 Install the 1000 sheet booklet finisher on the copier 28 Plug in and turn on the main power switch 29 Check the 1000 sheet booklet finisher operation Punch Kit PU3000 B807 93 2 ...

Page 96: ...e following list No Description Q ty For This Model 1 Unit Holder 1 Yes 2 Shift Tray 1 Yes 3 Holder Bracket 1 Yes 4 Screw M3 x 8 4 Yes 5 Screw M3 x 6 1 Yes 6 Screw M4 x 14 4 Not used 7 Screw M4 x 20 4 Yes 8 Screw M4 x 25 3 Yes 9 Support Bracket 2 Yes 10 Support Bracket Cover 2 Yes 2 Installation 94 2 ...

Page 97: ...0 always hold it by the bottom edges of the front and rear covers as shown below If you do not SC798 will occur when you attach the finisher DO NOT hold the finisher by the tray holder Before you install Finisher SR3070 the optional bridge unit D584 must be installed 1 Unpack the finisher and remove the tapes Finisher SR3070 D585 95 2 ...

Page 98: ... M4x25 3 Install the support brackets B x 2 each M4x20 4 Install the support bracket covers C x 1 each M3x8 5 Install the 500 sheet finisher A 6 Install the holder bracket B x 1 M3x6 7 Connect the finisher cable C 2 Installation 96 2 ...

Page 99: ...8 Install the shift tray A x 2 M3x8 9 Turn on the main power switch and check the finisher operation Finisher SR3070 D585 97 2 ...

Page 100: ...t the same time Component Check Check the quantity and condition of the components against the following list No Description Q ty 1 Internal Finisher 1 2 Guide Rail 1 3 Stopper 1 4 Screw M4 x 6 1 5 Bind Screw M3 x 6 8 6 Screw M3 x 6 2 7 Positioning Pin Bracket 1 8 Finisher Right Cover 1 9 Inner Bottom Plate 1 2 Installation 98 2 ...

Page 101: ... Procedure Unplug the copier power cord before starting the following procedure Preparing before Installing the Internal Finisher 1 Remove all tapes from the internal finisher Internal Finisher Type 3352 D586 99 2 ...

Page 102: ...2 Open the front cover A 3 Remove the output tray B x 1 4 Remove the connector cover C x 1 5 Remove the inner rear cover D x 1 6 Remove the controller cover A x 1 2 Installation 100 2 ...

Page 103: ...e front frame of the main machine bind screw x 3 M3x6 8 Install the inner bottom plate A bind screw x 3 M3x6 9 Install the positioning pin bracket B in the rear frame of the main machine x 1 M3x6 Internal Finisher Type 3352 D586 101 2 ...

Page 104: ...uide rail B x 1 M3x6 2 Install the internal finisher A Align the wheel B at the front of the internal finisher with the groove on the guide rail when installing the internal finisher 3 Insert the rear rail C into the left frame of the main machine x 1 M4x6 2 Installation 102 2 ...

Page 105: ... the stopper B to the bottom side of the internal finisher bind screw x 2 M3x6 5 Push the internal finisher A and then connect the cable B to the inlet of the main machine 6 Reassemble the machine 7 Turn on the main power switch Internal Finisher Type 3352 D586 103 2 ...

Page 106: ...8 Check the internal finisher operation 2 Installation 104 2 ...

Page 107: ...ng the internal finisher Component Check Check the quantity and condition of the components against the following list No Description Q ty 1 Punch Unit 1 2 Tray Lower Rear Cover 1 3 Punch Cover 1 4 Hopper 1 5 Screw M3x6 7 6 Bracket 1 7 Tray Lower Front Cover 1 8 Front Right Lower Cover 1 Punch Kit PU3020 D587 105 2 ...

Page 108: ...e Unplug the copier power cord before starting the following procedure 1 Remove the controller cover A x 1 2 Disconnect the cable A from the inlet of the main machine 3 Pull out the internal finisher B 2 Installation 106 2 ...

Page 109: ...A from the bottom and then remove the stopper B from the bottom side of the internal finisher x 2 5 Remove the screw from the rear rail A 6 Remove the internal finisher B by pulling it off the main machine Punch Kit PU3020 D587 107 2 ...

Page 110: ...7 Remove the finisher right cover A from the guide rail B x 1 8 Remove the bracket C form the guide rail 9 Attach the bracket A removed in step 5 on the guide rail shown above 2 Installation 108 2 ...

Page 111: ...10 Install the bracket A on the guide rail B x 1 M3x6 11 Turn the internal finisher A over and then remove the finisher front cover B x 1 Punch Kit PU3020 D587 109 2 ...

Page 112: ...12 Install the front right lower cover for punch unit A on the internal finisher x 1 M3x6 13 Install the tray lower rear cover A on the rear side of the internal finisher x 1 M3x6 2 Installation 110 2 ...

Page 113: ...14 Install the tray lower front cover A on the internal finisher x 1 M3x6 15 Attach the punch cover A to the punch unit B Punch Kit PU3020 D587 111 2 ...

Page 114: ...16 Open the punch cover s front door A and then secure the punch cover to the punch unit x 2 M3x6 17 Install the punch unit A on the main machine 2 Installation 112 2 ...

Page 115: ...18 Open the punch cover s front door A and then secure the punch unit to the main machine x 2 M3x6 19 Install the hopper A from the front Punch Kit PU3020 D587 113 2 ...

Page 116: ...sher A Align the wheel B at the front of the internal finisher with the groove on the guide rail when installing the internal finisher 21 Insert the rear rail C into the left frame of the main machine x 1 M4x6 2 Installation 114 2 ...

Page 117: ...o the bottom side of the internal finisher bind screw x 2 M3x6 23 Push the internal finisher A and then connect the cable B to the inlet of the main machine 24 Reassemble the machine 25 Turn on the main power switch 26 Check the internal finisher operation Punch Kit PU3020 D587 115 2 ...

Page 118: ...Platen Cover D597 1 Install the platen cover A x 2 2 Remove the platen A from the platen cover 3 Align the platen on the exposure glass and then close the platen cover 2 Installation 116 2 ...

Page 119: ...key counter plate nuts A on the inside of the key counter bracket B and insert the key counter holder C 2 Secure the key counter holder to the bracket x 2 3 Install the key counter cover D x 2 4 Remove Upper rear cover p 181 Upper Rear Cover Right rear cover p 181 Right Rear Cover Key Counter Bracket Type H A674 117 2 ...

Page 120: ...Connect the key counter harness to the connector B through the cut off part of the rear cover 7 Peel off double sided tape on the key counter bracket and attach the key counter to the scanner right cover 8 Reassemble the machine 2 Installation 118 2 ...

Page 121: ...e upper rear cover p 181 Upper Rear Cover 2 Install the four stud stays in the location A 3 Install the optional counter interface board on the four stud stays 4 Connect the harness to CN3 A on the optional counter interface board Optional Counter Interface Unit Type A B870 119 2 ...

Page 122: ...nnect the other terminal of the harness to CN345 A on the BCU 6 Route the harness A and clamp it with four clamps as shown above x 4 7 Remove the right rear cover p 181 Right Rear Cover 2 Installation 120 2 ...

Page 123: ...ar cover 9 Connect the harness from the optional counter device to CN4 A on the optional counter interface board through the cut off part of the right rear cover 10 Reassemble the machine Optional Counter Interface Unit Type A B870 121 2 ...

Page 124: ...nner Unit Installation Procedure 1 Remove the upper rear cover p 181 Upper Rear Cover 2 Open the ARDF or platen cover 3 Remove A Glass cover x 4 B ARDF exposure glass C Rear scale x 3 D Exposure glass with left scale 2 Installation 122 2 ...

Page 125: ...Move the scanner carriage to the right side by rotating the scanner motor A 5 Put the heater connector through the cut out 6 Connect the heater connector to A in the frame of the machine x 1 Heaters 123 2 ...

Page 126: ...e of the heater x 1 9 Reassemble the machine Tray Heater Copier Disconnect the copier power cord before you start this procedure 1 Pull out the 1st and 2nd paper trays 2 Remove the lower rear cover p 181 Lower Rear Cover 3 Remove the bracket A from the main machine x 1 2 Installation 124 2 ...

Page 127: ...Install the tray heater assembly A x 1 6 Reassemble the main machine and 1st and 2nd paper trays Tray Heater Optional Paper Feed Unit For Installing the Tray Heater in D579 Disconnect the copier power cord before you start this procedure Heaters 125 2 ...

Page 128: ...as been installed to the main machine remove it from the main mahchine 2 Pull out the tray in the optional paper feed unit 1 Remove the rear cover A of the optional paper feed unit x 2 2 Remove the upper stays A x 8 2 Installation 126 2 ...

Page 129: ...3 Remove the harness from the clamps x 5 red arrows 4 Remove the cables from the connectors x 2 blue arrows 5 Remove the upper rear stay A x 8 Heaters 127 2 ...

Page 130: ...6 Remove the PCB cover A x 1 7 Remove the tray bar cover A x 1 2 Installation 128 2 ...

Page 131: ...8 Install the tray heater A in the optional paper feed unit x 1 9 Connect the harness A to the connector B of the tray heater x 2 Heaters 129 2 ...

Page 132: ...ss A as shown and clamp it with two clamps x 2 11 Reassemble the optional paper feed unit except the rear cover 12 Install the paper feed unit to the main machine 13 Remove the upper rear cover A x 5 2 Installation 130 2 ...

Page 133: ...14 Remove the lower rear cover A x 4 15 Remove the harness cover bracket A from the main frame x 1 Heaters 131 2 ...

Page 134: ...nector B of the main frame 18 Reassemble the main machine and optional paper feed unit For Installing the Tray Heater in D580 Disconnect the copier power cord before you start this procedure 1 Pull out the two trays in the optional paper feed unit 2 Remove the joint bracket A x 1 each 2 Installation 132 2 ...

Page 135: ...e heater cable through the opening A and then install the tray heater in the optional paper feed unit x1 5 Remove Upper rear cover p 181 Upper Rear Cover Right rear cover p 181 Right Rear Cover 6 Remove the harness cover bracket A from the main frame x 1 Heaters 133 2 ...

Page 136: ...shown x 3 9 Connect the harness A to the connector C of the main frame through the hole D 10 Reassemble the main machine and optional paper feed unit Tray Heater Optional LCT 1 Pull out the LCT drawer If the right tray comes out with the left tray push the right tray into the LCT 2 Installation 134 2 ...

Page 137: ...ray A x 2 3 Remove the right tray A while pressing down the stopper B While reinstalling the right tray set the right tray on the guide rail and carefully push the tray in making sure to keep the tray level Heaters 135 2 ...

Page 138: ...he rear cover B of the optional LCT x 2 5 Pass the heater cable through the opening A and then install the tray heater in the optional paper LCT x1 6 Remove Upper rear cover p 181 Upper Rear Cover Right rear cover p 181 Right Rear Cover 2 Installation 136 2 ...

Page 139: ...7 Remove the harness cover bracket A from the main frame x 1 8 Connect the harness A to the connector B of the tray heater Heaters 137 2 ...

Page 140: ... the harness A and clamp it with four clamps as shown x 4 10 Connect the harness A to the connector C of the main frame through the hole D 11 Reassemble the mainframe and the optional LCT 2 Installation 138 2 ...

Page 141: ...ory Check No Description Q ty 1 Mechanical counter 1 Installation Unplug the machine power cord before starting the following procedure 1 Remove Output tray p 185 Output Tray Front door p 178 Front Door 2 Remove the screw A of the left cover Mechanical Counter 139 2 ...

Page 142: ...3 Remove the front inner cover A x 4 4 Push the mechanical counter A into the machine 5 Connect the harness A to the mechanical counter 6 Reassemble the machine 2 Installation 140 2 ...

Page 143: ... cable Short 1 Not used 4 Harness 1 Not used 5 Harness with bands 1 Not used 6 Small Bracket 1 Yes 7 Saddle Clamp 1 Not used 8 Screws M3x6 6 Yes 9 Bracket 1 Not used Installation Unplug the main machine power cord before you do the following procedure 1 Remove the upper rear cover p 181 Upper Rear Cover Copy Data Security Unit Type F B829 141 2 ...

Page 144: ... small bracket A to the IPU x 1 4 Reassemble the machine User Tool Setting 1 Plug in the machine and turn on the main power switch 2 Go into the User Tools mode and select System Settings Administrator Tools Copy Data Security Option On 3 Exit User Tools 2 Installation 142 2 ...

Page 145: ...on and the Data Security for Copying feature is set to OFF When you remove this option from the machine first set this feature to OFF with the user tool before removing this board If you forget to do this Data Security for Copying feature cannot appear in the user tool setting Also SC165 will appear every time the machine is switched on and the machine cannot be used 5 Make sure that the machine c...

Page 146: ...ty 1 HDD Unit 1 2 Screw 4 3 Connecting Board Unit 1 4 Keytop Copy 2 5 Keytop Document Server 2 6 Harness clamp 1 Installation 1 Remove the controller board unit p 258 Controller Board 2 Remove the screw A on the controller board 2 Installation 144 2 ...

Page 147: ...3 Install the HDD unit A on the controller board unit x 3 Use the screw removed in step 2 at B Hard Disk D594 145 2 ...

Page 148: ...onnect the two cables A from the HDD unit to the connecting board B x 2 5 Install the connecting board unit A on the controller board x 2 6 Install the harness clamp B on the HDD unit 2 Installation 146 2 ...

Page 149: ...e blank key tops with the key tops received in the kit from top to bottom 1st Copy 2nd Document Server After Installing the HDD 1 Do SP5 832 001 to format the hard disk 2 Do SP5 853 001 to copy the preset stamp data from the firmware to the hard disk 3 Do SP5 846 040 to copy the address book to the hard disk from the controller board Hard Disk D594 147 2 ...

Page 150: ...4 Do SP5 846 041 to let the user get access to the address book 5 Turn the main power switch off and on 2 Installation 148 2 ...

Page 151: ...ssories and their quantities against this list Description Q ty 1 File Format Converter MLB Media Link Board 1 Installation 1 Turn off the main power switch 2 Remove the controller cover A x1 3 Remove the board slot cover B x2 File Format Converter Type E D377 149 2 ...

Page 152: ...nterface board C in the open slot 6 Confirm that the board is inserted completely then fasten it x 2 7 Turn on the main power switch 8 Enter the SP mode and do SP5 990 to print an SMC Report 9 Read the report and confirm that the interface board is installed correctly 2 Installation 150 2 ...

Page 153: ...ntities against the table below Description Q ty Browser Unit D430 SD Card 1 Installation This option requires a HDD unit 1 Switch the machine off 2 Remove the controller cover A x1 3 Insert the browser SD card B into SD card slot 1 or slot 2 Browser Unit Type E D430 151 2 ...

Page 154: ...ey for Browser Unit to the place where you want it 15 Turn on the main power switch 16 When the machine reaches the Ready condition press the key that you installed in Step 14 above A message will be displayed confirming that the browser option was successfully installed 17 Turn off the main power switch 18 Remove the SD card from the slot 19 Attach the slot cover 20 Tell a customer to keep the SD...

Page 155: ...ly for basic models Accessories Check the accessories and their quantities against the table below Description Q ty 1 VM SD Card 1 2 Decal 1 Installation 1 Switch the machine off 2 Remove the controller cover A x1 VM Card Type N D594 153 2 ...

Page 156: ...3 Insert the SD card B into SD Slot 2 lower This SD card must be inserted into Slot 2 the lower slot 2 Installation 154 2 ...

Page 157: ...d when the booklet finisher D589 has been installed 1 7 Bracket Used when the booklet finisher D589 has been installed 1 8 Ground wire Used when the booklet finisher has been installed 1 9 Hook and loop fastener 1 10 Decal 1 11 Decal Small 1 Installation Procedure If the optional booklet finisher has been installed see the procedure in Installation if the optional booklet finisher has been install...

Page 158: ...B2 0 SD Slot as shown above 2 Attach the ground plate C to the bracket of the USB2 0 SD Slot x 1 M3x6 blue 3 Remove the upper left cover p 180 Upper Left Cover 4 Remove the part A of the upper left cover with pliers or a similar tool 2 Installation 156 2 ...

Page 159: ...eft cover 6 Make four holes in the upper left cover with a screwdriver as shown B Smooth the four holes in the upper left cover as shown B 7 Put the USB cable A through the cutout in the upper left cover USB2 0 SD Slot Type H D594 157 2 ...

Page 160: ...8 Secure the USB2 0 SD Slot A with the upper left cover as shown above x 4 M3x8 Use the screw holes B as shown above 9 Route the USB cable through the gaps in the upper left cover 2 Installation 158 2 ...

Page 161: ...ttach the controller cover x 1 13 Connect the USB cable B to USB A as shown above 14 Plug in and turn on the main power switch 15 Change the setting of Printer SP1 013 002 from 0 to 1 16 Change the setting of Printer SP1 110 002 from 0 to 1 17 Exit the SP mode and then check the operation of the USB2 0 SD Slot USB2 0 SD Slot Type H D594 159 2 ...

Page 162: ... shown above Installation if the optional booklet finisher has been installed 1 Connect the USB cable B to the USB slot A in the USB2 0 SD slot as shown above 2 Connect the ground wire C to D in the USB2 0 SD Slot x 1 M3x6 blue 2 Installation 160 2 ...

Page 163: ...und wire through A 4 Install the right cover B of the USB2 0 SD Slot C x 2 5 Remove the optional booklet finisher from the left side of the machine x 1 6 Remove the controller cover A x1 and then cut out the cover for the USB A slots 7 Remove the upper left cover p 180 Upper Left Cover USB2 0 SD Slot Type H D594 161 2 ...

Page 164: ...8 Remove the part A of the upper left cover with pliers or a similar tool 9 Secure the ground wire to the location A x 1 2 Installation 162 2 ...

Page 165: ...he bottom of the USB2 0 SD slot A 14 Remove the other backing paper from the hook and loop fastener and then attach the USB 2 0 SD slot B to the middle position on the back of the optional booklet finisher C 15 Plug in and turn on the main power switch 16 Change the setting of Printer SP1 013 002 from 0 to 1 17 Change the setting of Printer SP1 110 002 from 0 to 1 18 Exit the SP mode and then turn...

Page 166: ...hrough an inserted SD card could cause the machine to malfunction 3 Make sure that no previous settings remain If a previous setting remains press the Clear Modes key 4 Place an original on the exposure glass 5 Press Store File 6 Press Store to Memory Device 7 Press OK 8 Press the Start key When writing is complete a confirmation message appears 9 Press Exit 10 Remove the memory device from the me...

Page 167: ...wing list No Description Q ty For This Model 1 Screw M3 x 8 2 Yes 2 Screw M3 x 14 1 Not used 3 Screw M4 x 25 1 Yes 4 Tapping Screw M3 x 10 3 Yes 5 Upper Tray 1 Yes 6 Lower Tray 1 Yes 7 Tray Bracket 1 Yes Installation Procedure 1 Remove the upper right cover p 182 Upper Right Cover Card Reader Bracket Type C3352 D593 165 2 ...

Page 168: ... the upper right cover 3 Make 3 holes for the M4 screw in the upper right cover with a screwdriver Do not open the 2 holes for the M3 screws all the way This will make it impossible to tighten the M4 screw 2 Installation 166 2 ...

Page 169: ...4 Put the device cable through the hole in the upper right cover 5 Route the cable in the upper right cover 6 Reattach the upper right cover x 2 Card Reader Bracket Type C3352 D593 167 2 ...

Page 170: ...bracket 8 Attach the lower tray A to the tray bracket x 2 M3x8 9 Attach the upper tray B to the tray bracket x 1 M3x8 10 Connect the cable to the designated connector the connector to use depends on the type of device to be connected If you install the device with USB cable 1 Remove the upper rear cover p 181 Upper Rear Cover 2 Installation 168 2 ...

Page 171: ... shown above 3 Remove the upper left cover p 180 Upper Left Cover 4 Remove the cut off part A of the upper left cover with pliers or a similar tool 5 Reattach the upper left cover Card Reader Bracket Type C3352 D593 169 2 ...

Page 172: ... through the cut off part of the upper left cover A and then connect the cable to the designated connector the connector to use depends on the type of device to be connected 7 Reassemble the machine 2 Installation 170 2 ...

Page 173: ...3 Preventive Maintenance PM Tables See Appendices for the following information PM Tables 171 3 ...

Page 174: ...3 Preventive Maintenance 172 3 ...

Page 175: ...ser programmed items and the system parameter list If there are printer jobs in the machine print out all jobs in the printer buffer Turn off the main power switch and disconnect the power cord the telephone line and the network cable Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards printed circuit boards or memory boards 173 4 ...

Page 176: ...neral 3 A2309003 Adjustment Cam Laser Unit 1 Common D017 D018 D019 D020 D084 D085 4 A2309002 Positioning Pin Laser Unit 1 Common D017 D018 D019 D020 D084 D085 5 B6455010 SD Card 1 Common General 6 G0219350 Loop back Connector 1 Common D017 D018 D019 D020 D084 D085 Lubricants No Part No Description Q ty Availability 1 A2579300 Grease Barrierta JFE 5 5 2 1 Common General 4 Replacement and Adjustment...

Page 177: ...face Store the PCU in a cool dry place away from heat Never expose the drum to corrosive gases such as ammonia gas Never shake the used PCU Doing so may cause toner and or developer to spill out Dispose of used PCUs in accordance with local regulations Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section To prevent toner leakage never ...

Page 178: ... The polygon mirror and F theta mirror are very sensitive to dust Do not touch the glass surface of the polygon mirror motor unit with bare hands Fusing Unit After installing the fusing thermistor make sure that it is in contact with the hot roller and that the hot roller can rotate freely Be careful not to damage the edges of the hot roller strippers or their tension springs Do not touch the fusi...

Page 179: ...onal tray and optics anti condensation heaters have been installed keep the copier power cord plugged in even when the copier main power switch is turned off This keeps the heaters energized General Cautions 177 4 ...

Page 180: ...Exterior Covers Front Door 1 Open the front door A 2 Remove the two pins A and then remove the front cover 4 Replacement and Adjustment 178 4 ...

Page 181: ...Controller Cover 1 Remove the controller cover A x 1 Left Cover 1 Remove the controller cover p 179 Controller Cover 2 Remove the 4 screws of the left cover A Exterior Covers 179 4 ...

Page 182: ...disconnecting the tab B and then remove the left cover C Upper Left Cover 1 Remove the controller cover p 179 Controller Cover 2 Remove the left frame cover A x1 3 Remove the upper left cover B x 2 4 Replacement and Adjustment 180 4 ...

Page 183: ...over A x 5 Lower Rear Cover 1 Remove the upper rear cover p 181 Upper Rear Cover 2 Remove the lower rear cover A x 4 Right Rear Cover 1 Remove Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover Exterior Covers 181 4 ...

Page 184: ...2 Open the right door A 3 Remove the right rear cover B x 2 Upper Right Cover 1 Remove a screw 4 Replacement and Adjustment 182 4 ...

Page 185: ...2 Remove the upper right cover A x 2 Operation Panel 1 Open the right door 2 Remove the front right cover A x 1 Exterior Covers 183 4 ...

Page 186: ...3 Remove the operation panel A x6 x1 x1 Paper Exit Cover 1 Remove the front right cover p 183 Operation Panel 2 Remove the fusing fan with bracket A x2 x1 4 Replacement and Adjustment 184 4 ...

Page 187: ...3 Remove the paper exit cover B x 1 Output Tray 1 Open the front door A Exterior Covers 185 4 ...

Page 188: ...2 Remove the output tray A x 1 4 Replacement and Adjustment 186 4 ...

Page 189: ...re glass B 3 Remove the rear scale x 3 4 Replace the exposure glass with left scale Position the blue marker E at the rear left corner when you reattach the ARDF exposure glass Original Length Sensors 1 Remove the exposure glass with left scale p 187 Exposure Glass Scanner Unit 187 4 ...

Page 190: ...2 Replace the original length sensor A snap x1 3 Remove the SBU right cover A x3 4 Replacement and Adjustment 188 4 ...

Page 191: ...anner Lamp Before replacing the scanner lamp check and note the first three digits in the bar code on the new scanner lamp p 192 Chromaticity rank adjustment 1 Remove ADF or platen cover Exposure glass p 187 Exposure Glass Operation panel p 183 Operation Panel Scanner Unit 189 4 ...

Page 192: ... Upper rear cover p 181 Upper Rear Cover 2 Remove the scanner rear cover x 1 3 Move the scanner carriage A to the position shown above 4 Replacement and Adjustment 190 4 ...

Page 193: ...4 Remove the two screws on the scanner lamp A 5 Disconnect the connector A x1 Scanner Unit 191 4 ...

Page 194: ...n the new scanner lamp After replacing the lamp adjust the chromaticity rank to correspond to the new scanner lamp 1 Check the first three digits A in the bar code on the new scanner lamp before installing the new lamp 2 After installing the new lamp go to SP4 954 005 and enter the SP setting number referring to the table below 4 Replacement and Adjustment 192 4 ...

Page 195: ... 049 10 023 6 050 15 024 5 051 14 025 4 052 13 026 9 053 18 027 8 054 17 028 7 055 16 029 12 186 3 030 11 187 2 031 10 188 1 032 15 189 6 033 14 190 5 034 13 191 4 035 18 192 9 036 17 193 8 037 16 194 7 038 3 195 12 039 2 196 11 040 1 197 10 041 6 198 15 042 5 199 14 043 4 200 13 044 9 201 18 Scanner Unit 193 4 ...

Page 196: ...Remove the upper rear cover p 181 Upper Rear Cover 2 Remove the scanner motor assembly A x 2 x 1 spring x 1 3 Replace the scanner motor B x 2 Lens Block Unit 1 Remove Exposure glass p 187 Exposure Glass SBU right cover p 187 Original Length Sensors SBU cover p 187 Original Length Sensors 4 Replacement and Adjustment 194 4 ...

Page 197: ...2 Replace the lens block unit A x 4 x 2 Do not remove the other screws on the lens block unit When reassembling Adjust the following SP modes after you replace the sensor board unit Scanner Unit 195 4 ...

Page 198: ...in the DF and Platen mode is different For more details see Image Adjustment Scanning SIO Board 1 Remove the upper rear cover p 181 Upper Rear Cover 2 Replace the SIO Board A x 5 x 6 Front Scanner Wire 1 Remove Exposure glass p 187 Exposure Glass Upper rear cover p 181 Lower Rear Cover Upper left cover p 180 Upper Left Cover 4 Replacement and Adjustment 196 4 ...

Page 199: ...ve the scanner left cover A x1 3 Remove the operation panel p 183 Operation Panel 4 Remove the scanner rear cover p 189 Scanner Lamp 5 Remove the left stay A x3 6 Remove the front stay B x5 Scanner Unit 197 4 ...

Page 200: ...7 Remove the rear stay A x6 x all 8 Remove the scanner motor assembly p 194 Scanner Motor 4 Replacement and Adjustment 198 4 ...

Page 201: ...9 Remove the rear scanner drive pulley A x 1 10 Remove the front scanner wire clamp A 11 Loosen the front scanner wire bracket B with screw C Scanner Unit 199 4 ...

Page 202: ... the Front Scanner Wire 1 Position the center ball A in the middle of the forked holder 2 Pass the right end with the ball B through the square hole Pass the left end with the ring C through the notch 3 Wind the right end counterclockwise shown from the machine s front five times Wind the left end clockwise twice 4 Replacement and Adjustment 200 4 ...

Page 203: ...ily handle the assembly at the time of installation 4 Install the drive pulley on the shaft E Do not attach the pulley to the shaft with the screw at this time 5 Insert the left end into the slit F The end should go via the rear track of the left pulley G and the rear track of the movable pulley H Scanner Unit 201 4 ...

Page 204: ...es C in the front rail Insert another scanner positioning pin D through the 1st carriage hole E and the right holes in the front rail F 9 Insert two more scanner positioning pins through the holes in the rear rail 10 Screw the drive pulley to the shaft I 11 Screw the scanner wire bracket G to the front rail with screw H 12 Install the scanner wire clamp J 13 Pull out the positioning pins Make sure...

Page 205: ...wo red marks D come together after winding Attach the wire to the pulley with tape This lets you easily handle the assembly at installation 6 Install the drive pulley on the shaft Do not attach the pulley on the shaft with the screw at this time 7 Install the wire The winding of the wire on the three pulleys at the rear of the scanner should be the same as the winding on the three pulleys at the f...

Page 206: ... Diagnostics menu 2 On the touch screen press Touch Screen Adjust or press 1 3 Use a pointed not sharp tool to press the upper left mark 4 Press the lower right mark when shows 5 Touch a few spots on the touch panel to make sure that the marker shows exactly where the screen is touched 6 Press Cancel Then start from Step 2 again if the mark does not show where the screen is touched 7 Press OK on t...

Page 207: ...damage your eyes Caution Decal Locations The caution decal is located in the laser section as shown below Laser Unit Turn off the main power switch and disconnect the power cord before you start this procedure in this section Laser beams can seriously damage your eyes 1 Remove the following options if these have been installed Finisher Laser Unit 205 4 ...

Page 208: ...l shift tray 2 Open the duplex unit A 3 Remove the upper front cover B x1 Hook x1 4 Remove the front cover C Pins x2 5 Remove the front inner cover D x5 6 Remove the output tray A Hook x1 4 Replacement and Adjustment 206 4 ...

Page 209: ... x2 x2 x1 Polygon Mirror Motor 1 Remove the laser unit p 205 Laser Unit 2 Remove the heat sink A x4 3 Replace the polygon mirror motor B x4 x1 When you install the new polygon mirror motor do not touch the surface of the mirror with bare hands Laser Unit 207 4 ...

Page 210: ...t p 205 Laser Unit 2 Replace the LD unit A x2 x1 Do not touch any variable resistors on the LD unit Do not loose the screws B Laser Synchronization Detector 1 Remove the laser unit p 205 Laser Unit 4 Replacement and Adjustment 208 4 ...

Page 211: ...2 Remove the heat sink A x4 3 Remove the laser unit cover B x3 4 Remove the bracket C x1 5 Replace the laser synchronization detector D x1 Laser Unit 209 4 ...

Page 212: ...rd before you start any of the procedures in this section To prevent toner leakage never loosen or remove the screws shown in the illustration below PCU Removal 1 Open the right cover A and front cover B 2 Push the latch C and replace the PCU D x 1 4 Replacement and Adjustment 210 4 ...

Page 213: ...rface with bare hands Pick off Pawls 1 Remove the PCU p 210 PCU Removal 2 Hold the pawl A by its sides pull it down and slowly twist it away from the PCU OPC Drum 1 Remove the PCU p 210 PCU Removal Photoconductor Unit PCU 211 4 ...

Page 214: ...2 Remove the front cover A x2 3 Remove the rear cover B x3 Coupling x1 4 Remove the top part C x1 5 Remove the bottom part D 6 Replace the drum E White clip x1 F 4 Replacement and Adjustment 212 4 ...

Page 215: ...roller E 7 Replace the cleaning roller F Re installation Charge Roller Put the end of the charge roller with the wide bevel G at the front of the PCU The ends of the cleaning roller F are the same put either end at the front Make sure that the front stud of the roller assembly is put in the correct position Install the front stud before you tighten the rear shoulder screw Make sure that the head o...

Page 216: ...aning blade and OPC drum apply some toner to the edge of the new blade B Install the new blade Remove some toner from the edge of the old blade with your finger and apply it evenly along the full length of the new blade Developer 1 Spread the vinyl sheet provided with the developer kit on a flat surface 2 Separate the top and bottom parts of the PCU p 211 OPC Drum 3 Set the bottom on the vinyl she...

Page 217: ...5 Remove the rear screws B x2 6 Release the front tab C 7 Release the rear tab D 8 Separate the top E and bottom F of the development unit 9 Turn the gears G to remove the developer from the bottom half Photoconductor Unit PCU 215 4 ...

Page 218: ...e mylar is positioned as shown 11 Turn the development roller gear I to remove toner from around the development roller 12 Assemble the development unit Dispose of the used developer according to the local laws and regulations regarding the disposal of such items 4 Replacement and Adjustment 216 4 ...

Page 219: ...e continuing to turn the black gear slowly move the pack left and right and pour the remaining half of the developer over the augur until the developer is level Be careful Do not spill developer on the gears or sponges If you accidentally spill developer on the gears or sponges remove it with a magnet or the tip of a magnetized screwdriver PCU Reassembly Reassemble the PCU in this order Photocondu...

Page 220: ... and coupling D Never press down on the top of the PCU when you reattach the rear or front cover 4 Tighten the lower screw E Always install the lower screw first to maintain the correct gap between the rollers 5 Tighten the top screw F Lift and lower the lever C to make sure that the shutter opens fully and operates smoothly 6 Attach the side screw G 4 Replacement and Adjustment 218 4 ...

Page 221: ... are engaged correctly After Replacement of PCU Components Do this procedure after you replace the PCU components and developer 1 Assemble the PCU and install it in the machine 2 Turn on the main power switch 3 If you replaced developer go into the SP mode and do SP2 801 Developer Initialization 4 Make 5 sample copies 5 Check the copies If the copies are clean no black dots the replacement is comp...

Page 222: ...ose the front door After the machine turns the development roller for 10 seconds go to the next step 10 Open and close the door two more times The total rotation time is 30 seconds 11 If you replaced PCU components If A4 81 2 x11 paper is installed make 4 copies or prints If A3 11 x 17 paper is installed make 2 copies or prints To make solid black prints use SP2 109 No 8 This step is not necessary...

Page 223: ...t any of the procedures in this section Transfer Roller Unit 1 Open the right cover A 2 Replace the transfer roller unit B Hook x1 Do not touch the transfer roller surface Image Density Sensor 1 Open the right cover 2 Remove transfer roller unit p 221 Transfer Roller Unit Transfer Unit 221 4 ...

Page 224: ...3 Displace the mylar A of the transfer roller guide 4 Replace the image density sensor B x1 5 After you install a new sensor initialize the new sensor with SP2 935 4 Replacement and Adjustment 222 4 ...

Page 225: ...r cord before you start any of the procedures in this section Fusing Unit Allow time for the unit to cool before doing the following procedure 1 Open the duplex unit 2 Remove the fusing unit A x2 Thermistors 1 Remove the fusing unit p 223 Fusing Unit Fusing Exit 223 4 ...

Page 226: ...lates A x1 each 3 Replace the thermistors B x1 Thermostats 1 Remove the fusing unit p 223 Fusing Unit 2 Remove the fusing upper cover A B Screw with spring washer x2 C Stud screw x2 4 Replacement and Adjustment 224 4 ...

Page 227: ...sure spring A 4 Remove the pressure spring B 5 Remove the ground wire C x1 6 Remove the hot roller stripper bracket D x4 7 Remove the thermostat cover A Tap x 2 8 Remove the plate B x 2 spring washers Fusing Exit 225 4 ...

Page 228: ...ch 10 Replace the thermostats B x4 Hot Roller and Fusing Lamps 1 Remove the fusing unit p 223 Fusing Unit 2 Remove these parts p 224 Thermostats Fusing upper cover Pressure springs Hot roller stripper bracket 4 Replacement and Adjustment 226 4 ...

Page 229: ...uch the surface of the fusing lamp with bare hands 4 Replace the hot roller A C rings x2 Gear x1 Bushings x2 Reinstallation 1 At the rear gear side attach the C ring so that the opening A is 90 degrees from the D cut sections B of the fusing roller Fusing Exit 227 4 ...

Page 230: ...heet on the new roller Do not touch the surface of the rollers When reinstalling the fusing lamp secure the front screws first Be careful not to damage the surface of the hot roller Pressure Roller Cleaning Roller 1 Remove the fusing lamp and hot roller assembly p 226 Hot Roller and Fusing Lamps 2 Replace the pressure roller A x1 Bushings x2 Spring x1 3 Replace the cleaning roller B 4 Replacement ...

Page 231: ...h the surface of the rollers Paper Exit Sensor Paper Overflow Sensor 1 Remove Front right cover p 183 Operation Panel Output tray p 185 Output Tray If the optional bridge unit internal shift unit or internal finisher has been installed remove it 2 Remove the connector cover A x1 Fusing Exit 229 4 ...

Page 232: ...3 Remove the inner rear cover A x2 4 Remove the paper exit cover p 184 Paper Exit Cover 5 Remove the paper exit lower cover A 4 Replacement and Adjustment 230 4 ...

Page 233: ...6 Remove the sensor cover A 7 Replace the exit sensor A x1 8 Replace the overflow sensor B x1 Fusing Exit 231 4 ...

Page 234: ...ny of the procedures in this section Paper Feed Unit 1 Remove Paper feed clutch p 238 Paper Feed Clutch Duplex unit p 245 Duplex Unit 2 Pull out the 1st and 2nd paper trays 3 Remove the paper guide plate A tab x 2 each 4 Remove the harness cover A x 1 each 4 Replacement and Adjustment 232 4 ...

Page 235: ...5 Remove the upper gear A x1 and lower gear B x1 6 Remove the connector A x2 Paper Feed 233 4 ...

Page 236: ...d unit and slide it to the left Separation Roller Feed Roller Tray 1 and Tray 2 1 Pull out the 1st and 2nd paper trays 2 Remove the duplex unit p 245 Duplex Unit 3 Remove the paper guide plate A tab x 2 each 4 Replace the separation roller A x 1 4 Replacement and Adjustment 234 4 ...

Page 237: ...x 1 6 Replace the feed roller B 7 Replace the pick up roller C Paper Tray Lift Motors 1 Remove Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover 2 Pull out the 1st and 2nd paper trays Paper Feed 235 4 ...

Page 238: ... paper lift motors A x2 each x1 x3 each Registration Clutch 1 Remove the upper rear cover p 181 Upper Rear Cover 2 Replace the registration clutch A x1 x1 Transport Clutch 1 Remove 4 Replacement and Adjustment 236 4 ...

Page 239: ... Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover 2 Remove the bracket A x3 x 3 x 2 Paper Feed 237 4 ...

Page 240: ...3 Replace the upper transport clutch A x 1 x 1 4 Replace the lower transport clutch B x 1 x 1 Paper Feed Clutch 1 Remove the transport clutch p 236 Transport Clutch 4 Replacement and Adjustment 238 4 ...

Page 241: ... clutch A x1 x1 x1 3 Replace the lower feed clutch B x1 x1 x1 Paper Size Sensors 1 Remove Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover 2 Pull out the 1st and 2nd paper trays Paper Feed 239 4 ...

Page 242: ... x 2 and or tray 2 paper size sensor cover B x 2 4 Replace the tray 1 paper size sensor A x 1 Pawls x4 and or tray 2 paper size sensor B x 1 Pawls x4 Registration Sensor 1 Remove the duplex unit p 245 Duplex Unit 4 Replacement and Adjustment 240 4 ...

Page 243: ...1 Displace the mylar A of the transfer roller guide 2 Remove the image density sensor B x1 3 Open the transfer roller guide C 4 Remove the paper guide plate A x2 Paper Feed 241 4 ...

Page 244: ...tion sensor bracket A x1 x1 6 Replace the registration sensor A hook x4 Vertical Transport Paper Overflow Paper End and Paper Feed Sensor 1 Remove the paper feed unit p 232 Paper Feed Unit 4 Replacement and Adjustment 242 4 ...

Page 245: ...r B hook x 1 4 Replace the paper end sensor C hook x 1 5 Remove the vertical transport sensor bracket D x 1 x 1 6 Replace the vertical transport sensor E x 1 hook 7 Remove the paper feed sensor bracket F x 1 8 Replace the paper feed sensor G x 1 hook Paper Feed 243 4 ...

Page 246: ...he front door 2 Remove the dust collection box A x1 3 Tap the dust collection box above a sheet of paper to remove the paper dust 4 Use a dry cloth to clean the inside of the dust collection box 4 Replacement and Adjustment 244 4 ...

Page 247: ...move Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover Right rear cover p 181 Right Rear Cover 2 Remove or disconnect two connectors A 3 Remove or disconnect two ground cables B x 2 Duplex Unit 245 4 ...

Page 248: ...4 Remove the lower right cover A spring x 2 tab x 2 5 Remove the guide plate tab x 2 6 Open the duplex unit 4 Replacement and Adjustment 246 4 ...

Page 249: ...7 Release the front arm A and rear arm B x 1 8 Slide the duplex unit to the front side and then remove it Duplex Entrance Sensor 1 Remove the duplex unit p 245 Duplex Unit Duplex Unit 247 4 ...

Page 250: ...2 Lift up the duplex guide plate A first when reinstalling the duplex outer guide plate 3 Remove the duplex outer guide plate A x 1 4 Replacement and Adjustment 248 4 ...

Page 251: ...4 Replace the duplex entrance sensor A hook Duplex Exit Sensor 1 Remove the duplex unit p 245 Duplex Unit 2 Remove the duplex exit sensor assembly A x 3 x 1 Duplex Unit 249 4 ...

Page 252: ...3 Replace the duplex exit sensor A hook Duplex Motor Bypass Motor 1 Remove the duplex unit p 245 Duplex Unit 2 Remove the duplex inner cover A x 2 4 Replacement and Adjustment 250 4 ...

Page 253: ...3 Remove the duplex entrance motor with the bracket A x 5 x 5 x 2 4 Replace the separate the duplex entrance motor A from the bracket x 2 Duplex Unit 251 4 ...

Page 254: ...5 Replace the by pass motor A x 2 By pass Tray Unit 1 Remove the duplex inner cover p 250 Duplex Motor Bypass Motor 4 Replacement and Adjustment 252 4 ...

Page 255: ...ess A 3 Open the by pass tray unit A 4 Replace the by pass tray unit x 2 hook B Use a flat head screw driver or similar tool to push the hook B down By pass Paper Length Sensor 1 Open the by pass tray unit Duplex Unit 253 4 ...

Page 256: ...y right cover A x 2 3 Replace the by pass paper length sensor A x 1 By Pass Paper Size Sensor 1 Remove the by pass tray unit p 252 By pass Tray Unit 2 Remove the by pass tray cover A hook x 1 4 Replacement and Adjustment 254 4 ...

Page 257: ...size detection switch so that the hole B in this switch faces the projection C of the left side fence bar 3 Reassemble the copier 4 Plug in and turn on the main power switch 5 Check this switch operation with SP5 803 046 By Pass Size Detection SW Input Check Display on the LCD Paper Size Display Paper Size Display A3 SEF 00001001 A5 SEF 00001110 B4 SEF 00001011 B6 SEF 00001100 Duplex Unit 255 4 ...

Page 258: ...Unit 2 Replace the by pass paper end sensor A x 1 hook Reinstalling the By pass Paper End Sensor Reinstall the right hook first and then the left hook using a flat head screw driver or similar tool By pass Feed Roller 1 Remove the by pass tray unit p 252 By pass Tray Unit 2 Replace the by pass feed roller A hook 4 Replacement and Adjustment 256 4 ...

Page 259: ...By pass Tray HP Sensor 1 Remove the duplex unit p 245 Duplex Unit 2 Remove the duplex inner front cover A x 2 3 Replace the by pass HP sensor A x 1 hook x4 Duplex Unit 257 4 ...

Page 260: ...after you have uploaded its contents Before replacing the controller board in the model without HDD When you replace the controller board in a model without a HDD address book data can be copied from an old controller board to a new controller board using an SD card Copy the address book data to an SD card from the flash ROM on the controller board with SP5 846 051 if possible Replacement Procedur...

Page 261: ...ing the controller board always touch a metal surface to discharge any static that has accumulated on your hands 4 Remove the controller board A x5 Before removing the controller board remove the HDD and option interface boards PCBs and Other Items 259 4 ...

Page 262: ...e already copied the address book data if possible 2 If the customer is using the data encryption feature the encryption key must be restored 3 Turn the main power switch off and on NVRAM The following data stored in the NVRAM will not be saved to the SD card when you perform an NVRAM data upload SP5 824 Total counter value C O P O counter values Duplex A3 DLT Over 420mm Stapler and Scanner counte...

Page 263: ... controller board 14 Put the SD card with the NVRAM data in SD card slot 2 15 Turn on the main power switch 16 Do SP5 801 to initialize the new NVRAM 17 To download the NVRAM data from the SD card in slot 2 do SP5 825 18 Touch Execute to start to download the NVRAM data 19 Turn off the main power switch and remove the SD card 20 Turn on the main power switch 21 Do SP5 990 001 to print another SMC ...

Page 264: ...AM slot with the half moon pointing C to the left side When installing the new BCU 1 Remove the NVRAM from the old BCU 2 Install the NVRAM on the new BCU after you replace the BCU 3 Reassemble the machine 4 Turn on the main power switch 5 SC995 01 occurs 6 Enter the serial number with SP5 811 004 7 Turn the main power switch off and on Make sure you print out the SMC reports SP Mode Data and Loggi...

Page 265: ...ic electricity can damage NVRAM data Power Pack 1 Remove Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover 2 Replace the power pack A x 5 x2 Standoff x2 Main Motor 1 Remove the upper rear cover p 181 Upper Rear Cover PCBs and Other Items 263 4 ...

Page 266: ...ace the main motor A x 4 x 1 SDB 1 Remove Optional finishers except internal finisher if it has been installed Left cover p 179 Left Cover 2 Remove the SDB assembly A x4 x2 4 Replacement and Adjustment 264 4 ...

Page 267: ...Replace the SDB A x2 PSU 1 Remove Optional finishers except internal finisher if it has been installed SDB p 264 SDB 2 Remove the transformer A x1 x1 For the 230 V machine only PCBs and Other Items 265 4 ...

Page 268: ...x all x5 Standoff x1 IPU 1 Remove Upper rear cover p 181 Upper Rear Cover Lower rear cover p 181 Lower Rear Cover Controller board unit p 258 Controller Board 2 Remove the FFC cover A x3 4 Replacement and Adjustment 266 4 ...

Page 269: ...the IPU with bracket A x5 x All FFC x2 4 Replace the IPU A x7 HDD 1 Before you replace the HDD Stop all SDK applications and then remove it from the machine if the VM card is installed PCBs and Other Items 267 4 ...

Page 270: ... SP5 846 51 to upload the address book data to the SD card If the HDD is damaged you may not be able to retrieve this data from the HDD 2 Remove the controller board p 258 Controller Board 3 Remove the connecting board unit A x2 x 2 x 1 4 Replacement and Adjustment 268 4 ...

Page 271: ...4 Remove the HDD unit A x 3 5 Remove the old HDD A from its bracket x4 x2 6 Install the new HDD unit 7 Turn the main power switch off and on PCBs and Other Items 269 4 ...

Page 272: ...he consent of the client The HDD must remain with the customer for disposal or safe keeping The HDD may contain proprietary or classified Confidential Secret information Specifically the HDD contains document server documents and data stored in temporary files created automatically during copy job sorting and jam recovery Such data is stored on the HDD in a special format so it cannot normally be ...

Page 273: ... For more details about accessing SP modes see Service Tables Printing Make sure the paper is installed correctly in each paper tray before you start these adjustments Use the Trimming Area Pattern SP2 109 001 No 14 to print the test pattern for the following procedures Set SP 2 109 001 to 0 again after completing these printing adjustments Registration Leading Edge Side to Side Copy Adjustments P...

Page 274: ...P1 001 009 Duplex Plain SP1 001 013 Duplex Thick 1 SP1 001 014 2 Check the side to side registration B for each paper feed station and adjust them using SP1 002 Tray SP mode By pass SP1 002 001 Tray 1 SP1 002 002 Tray 2 SP1 002 003 Tray 3 Optional PFU tray 1 or LCT SP1 002 004 Tray 4 Optional PFU tray 2 SP1 002 005 Duplex side 1 SP1 002 006 Blank Margin If the leading edge side to side registratio...

Page 275: ...5 mm 1 Check the trailing edge A right edge B leading edge C left edge D blank margins and adjust them using the following SP modes SP mode Leading Edge SP2 103 001 Trailing Edge SP2 103 002 Left Edge SP2 103 003 Right Edge SP2 103 004 Duplex Trailing Edge L Size Plain SP2 103 005 Duplex Trailing Edge M Size Plain SP2 103 006 Copy Adjustments Printing Scanning 273 4 ...

Page 276: ...h is 297 1 mm or more M Size Paper Length is 216 1 to 297 mm S Size Paper Length is 216 mm or less Main Scan Magnification 1 Use SP2 109 001 no 5 Grid Pattern to print the single dot grid pattern 2 Check the magnification and adjust the magnification using SP2 102 Magnification Adjustment Main Scan if necessary The specification is 1 Parallelogram Image Adjustment Do the following procedure if a p...

Page 277: ...501 using the screw which was used for bracket B However do not tighten the screws at this time 6 Adjusts the laser unit position by turning the adjusting cam Refer to the above illustration for the relationship between the image and the cam rotation direction 7 Tighten the adjustment bracket 8 Print the trimming area pattern to check the image If it is still unsatisfactory repeat steps 4 to 8 Sca...

Page 278: ...e the test chart on the exposure glass and make a copy from one of the feed stations 2 Check the leading edge and side to side registration and adjust them using the following SP modes if necessary SP mode Leading Edge SP4 010 Side to side SP4 011 Magnification Use an S5S test chart to do the following adjustment 4 Replacement and Adjustment 276 4 ...

Page 279: ...e of the feed stations 2 Check the magnification ratio Use SP4 008 Scanner Sub Scan Magnification to adjust if necessary Specification 0 9 ADF Image Adjustment Registration A Leading Edge Registration B Side to side Registration Copy Adjustments Printing Scanning 277 4 ...

Page 280: ... as shown above using A3 DLT paper 1 Place the temporary test chart on the ADF and make a copy from one of the feed stations 2 Check the magnification and adjust using the following SP modes if necessary The specification is 1 SP mode Sub scan magnification SP6 017 001 Touch Screen Calibration After clearing the memory or if the touch panel detection function is not working correctly follow this p...

Page 281: ...ppears 5 Touch a few spots on the touch panel to confirm that the marker appears exactly where the screen is touched If the mark does not appear where the screen is touched press Cancel and repeat from Step 2 6 When you are finished press OK on the screen or press on the ten key pad 7 Touch Exit on the screen to close the Self Diagnostic menu and save the calibration settings Copy Adjustments Prin...

Page 282: ...4 Replacement and Adjustment 280 4 ...

Page 283: ...r use by service representatives only If this mode is used by anyone other than service representatives for any reason data might be deleted or settings might be changed In such case product quality cannot be guaranteed any more Entering SP Mode For details ask your supervisor Exiting SP Mode Press Exit on the LCD twice to return to the copy window Types of SP Modes System SP SP modes related to t...

Page 284: ...ode This section explains the functions of the System Printer Scanner SP modes Refer to the Fax service manual for the Fax SP modes SP Mode Button Summary Here is a short summary of the touch panel buttons 1 Opens all SP groups and sublevels 2 Closes all open groups and sublevels and restores the initial SP mode display 5 System Maintenance 282 5 ...

Page 285: ...e list Switching Between SP Mode and Copy Mode for Test Printing 1 In the SP mode select the test print Then press Copy Window 2 Use the copy window copier mode to select the appropriate settings paper size etc for the test print 3 Press Start to start the test print 4 Press SP Mode highlighted to return to the SP mode screen and repeat from step 1 Selecting the Program Number Program numbers have...

Page 286: ...opy window to return to the SP mode display 7 Press Exit two times to return to the copy window when you are finished Exiting Service Mode Press the Exit key on the touch panel Service Mode Lock Unlock At locations where the machine contains sensitive data the customer engineer cannot operate the machine until the Administrator turns the service mode lock off This function makes sure that work on ...

Page 287: ... not touch these SP modes in the field A sharp to the right hand side of the mode number column means that the main power switch must be turned off and on to effect the setting change An asterisk to the right hand side of the mode number column means that this mode is stored in the NVRAM If you do a RAM clear this SP mode will be reset to the default value ENG and CTL show which NVRAM contains the...

Page 288: ...controller board Printer Scanner Application Feature application Flash ROM on the controller board Scanner Fax Application Feature application Flash ROM on the controller board Fax NIB Network Interface Flash ROM on the controller board Network Support Operation Panel Panel control Operation Panel Lcdc Fax FCU Fax control FCU GWFCU3 5 1 WW Remote Fax Fax control Flash ROM on the controller board R...

Page 289: ... the controller board FONT1 PS 3 font Post Script 3 fonts Flash ROM on the controller board FONT2 ARDF ARDF control ARDF ADF Finisher Finisher control Finisher Finisher Java VM SDK application Java VM SD card SDK Data Overwrite Security Security application Flash ROM on the controller board HDD Format Option Before You Begin An SD card is a precision device Always observe the following precautions...

Page 290: ...ton on the screen or press the button on the operation panel of the copier Make sure that the machine is disconnected from the network to prevent a print job for arriving while the firmware update is in progress before you start the firmware update procedure Updating Firmware Preparation If the SD card is blank make a romdata folder on the SD card If the card already contains a romdata folder copy...

Page 291: ...e is updating The power key flashes on and off at three seconds intervals when the update is finished 9 The Update is Done message appears on the operation panel after completing the updating The message differs depending on the firmware that has been updated 10 Switch the copier main power switch off when you see the Update is Done message or follow the procedure that is displayed on the operatio...

Page 292: ...sfully In this case insert the card again and switch on the machine to continue the firmware download automatically from the card without the menu display Updating the LCDC for the Operation Panel Do the following procedure to update the LCDC LCD Control Board 1 Turn off the main power switch 2 Remove the SD slot cover x 1 3 Insert the SD card into SD Card Slot 2 4 Switch the copier main switch on...

Page 293: ...ise skip to step 5 3 Push Login Logout on the operation panel 4 Login with the administrator user name and password 5 Touch Extended Feature Settings twice on the LCD 6 Touch each of the applications until the status changes to Stop 7 Turn off the main power switch and then remove the SD Card which contains Java VM 8 Prepare the newer App2Me Provider zip file from the Firmware Download Center and ...

Page 294: ...and all other running applications on the SD Card which contains Java VM must be shut down before removing the SD Card contains Java VM in order to update the firmware back up NVRAM install the browser unit or execute application move or undo with SP5 873 After the SD Card which contains Java VM is re inserted App2Me and any other Java VM applications used by the customer must be switched on after...

Page 295: ...on the LCD 8 Touch Uninstall on the LCD 9 Touch the Browser line 10 Confirmation message appears on the LCD 11 Touch Yes to proceed 12 Reconfirmation message appears on the LCD 13 Touch Yes to uninstall the browser unit 14 You will see Uninstalling the extended feature Please wait and then Completed 15 Touch Exit to go back to the setting screen 16 Exit User Tools setting and then turn off the mai...

Page 296: ... incorrect or replace hard disks 31 Data incorrect for continuous download Insert the SD card with the remaining data required for the download the re start the procedure 32 Data incorrect after download interrupted Execute the recovery procedure for the intended module download then repeat the installation procedure 33 Incorrect SD card version Incorrect ROM data on the SD card or data is corrupt...

Page 297: ...LCDC 43 Stamp data module download failed Replace the update data for the module on the SD card and try again or replace the hard disks 44 Controller module download failed Replace the update data for the module on the SD card and tray again or replace controller board 50 Electronic confirmation check failed SD update data is incorrect The data on the SD card is for another machine Acquire correct...

Page 298: ...itial screen opens after about 45 seconds 5 Touch Language Data 2 on the screen or press the 2 key 6 Touch LANG 1 1 or LANG 2 2 Key What it does LANG 1 1 Touch this button on the screen or press the 1 key on the 10 key pad to open the next screen so you can select the 1st language LANG 1 2 Touch this button on the screen or press the 2 key on the 10 key pad to open the next screen so you can selec...

Page 299: ...o select touch 7 or 9 on the screen or press the 7 or 9 key to show more choices The Download Screen opens after you select a language The 1st or 2nd language selected for updating shows The following show to right of the selection 1 The first column shows the language currently selected 2 The 2nd column shows the language selected to replace that language The example below shows that the download...

Page 300: ...ur at the time the language is downloading The operation panel switches off The LED on the power on key flashes rapidly 11 After the message of installation completed has shown on the LCD switch the copier main power switch off Then remove the SD card from the slot 12 Switch the copier main power switch on to resume normal operation 5 System Maintenance 298 5 ...

Page 301: ...g Reset System Setting Reset The system settings in the UP mode can be reset to their defaults Use the following procedure 1 Press User Tools Counter 2 Hold down and then press System Settings You must press first 3 Press yes when the message prompts you to confirm that you want to reset the system settings 4 Press exit when the message tells you that the settings have been reset Copier Setting Re...

Page 302: ...first 3 Press Yes when the message prompts you to confirm that you want to reset the Copier Document Server settings 4 Press exit when the message tells you that the settings have been reset 5 System Maintenance 300 5 ...

Page 303: ...e sure that the write protection of an SD card is unlocked 1 Do SP5 990 001 SMC Print before you switch the machine off You will need a record of the NVRAM settings if the upload fails 2 Switch the copier main power switch off 3 Remove the controller cover A x 1 4 Insert the SD card A into SD slot 2 Then switch the copier on 5 Execute SP5 824 001 NVRAM Data Upload and then press the Execute key NV...

Page 304: ...l if the SD card with the NVRAM data is damaged or if the connection between the controller and BCU is defective Do the download procedure again if the download fails Do the following procedure if the second attempt fails Enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data 1 Switch the copier main power switch off 2 Remove the controller cover x 1 3 Insert...

Page 305: ...e Fax Destination Fax Option Group Name Key Display Select Title Folder Local Authentication Folder Authentication Account ACL New Document Initial ACL LDAP Authentication Download 1 Prepare a formatted SD card 2 Make sure that the write protection on the SD card is off 3 Turn off the main power switch 4 Remove the controller cover A x 1 Address Book Upload Download 303 5 ...

Page 306: ...l user information an error message is displayed Carefully handle the SD card which contains user information Do not take it back to your location Upload 1 Turn off the main power switch 2 Remove the controller cover x 1 3 Install the SD card which has already been uploaded into the SD card slot 2 4 Turn on the main power switch 5 Enter the SP mode 6 Do SP5 846 052 Restore All Addr Book 7 Exit the...

Page 307: ...is initialized after uploading The information of an administrator and supervisor cannot be downloaded nor uploaded If there is no data of address book information in the SD card an error message is displayed Address Book Upload Download 305 5 ...

Page 308: ... 2 Blinking Blinking Lit or Off BCU Number Normal Controller Software Download Error LED 1 Lit Lit Off or Blinking LED 2 Blinking Lit Lit except downloading or Off DIP Switches Controller SW2 Number OFF ON 1 Boot from SD card Default Boot from Flash ROM 2 to 4 Default OFF DFU BCU SW102 5 System Maintenance 306 5 ...

Page 309: ...Destination Bit 1 2 3 4 Japan OFF OFF OFF OFF NA ON OFF OFF OFF EU ASIA OFF ON OFF OFF LED and DIP Switches 307 5 ...

Page 310: ...g the error information from the HDD to an SD card Do the following procedure below to set up the machine so the error information is saved automatically to the HDD when a user has problems with the machine Then ask the user to reproduce the problem Switching ON and Setting UP Save Debug Log The debug information cannot be saved until the Save Debug Log function has been switched on and a target h...

Page 311: ...ice slot 5 Now touch 5858 and specify the events that you want to record in the debug log SP5 858 Debug Save When provides the following items for selection 1 Engine SC Error Saves data when an engine related SC code is generated 2 Controller SC Error Saves debug data when a controller related SC Code is generated 3 Any SC Error Saves data only for the SC code that you specify by entering code num...

Page 312: ...r to the SC tables in Section 4 Troubleshooting 6 Select one or more memory modules for reading and recording debug information Touch 5859 Under 5859 press the necessary key item for the module that you want to record Enter the appropriate 4 digit number Then press Refer to the two tables below for the 4 digit numbers to enter for each key The example below shows Key 1 with 2222 entered 5 System M...

Page 313: ...4 1000 ECS 5 1025 MCS 6 4848 COPY 4400 GPS 5375 Scan 5682 NFA 7 2224 BCU 4500 PDL 5682 NFA 6600 WebDB 8 4600 GPS PM 3000 UCS 3300 PTS 9 2000 NCS 2000 NCS 6666 WebSys 10 2224 BCU 4126 DCS 2000 NCS The default settings for Keys 1 to 10 are all zero 0 Key to Acronyms Acronym Meaning Acronym Meaning ECS Engine Control Service NFA Net File Application GPS GW Print Service PDL Printer Design Language Us...

Page 314: ...ally the settings for Keys 6 to 10 To switch off a key setting enter a zero for that key You can select any number of keys from 1 to 10 or all by entering the corresponding 4 digit numbers from the table You cannot mix settings for the groups COPY PRINTER etc for 006 to 010 For example if you want to create a PRINTER debug log you must select the settings from the 9 available selections for the PR...

Page 315: ... operation is executed in the log directory of the SD card inserted in the same slot This function does not copy from one slot to another Each SD card can hold up to 4 MB of file data Unique file names are created for the data during the copy operation to prevent overwriting files of the same name This means that log data from more than one machine can be copied onto the same SD card This command ...

Page 316: ...e to complete this operation This creates the possibility that the machine may be switched off and on before the log can be created completely If you execute this SP to create the log file beforehand this will greatly reduce the amount of time required to acquire the log information and save onto the SD card With the file already created on the SD card for the log file the data only needs to be re...

Page 317: ... service staff UP mode is used to input the copier s default settings The user can reset the default settings at any time See System Setting and Copy Setting Reset UP Mode Initial Screen User Tools Counter Display To enter the UP mode press User Tools Counter System Settings User Tools 315 5 ...

Page 318: ... Click a tab to display the settings If the Next button is lit in the lower right corner press it to display more options Make the settings press Exit to return to the User Tools Counter display and then press Exit to return to the copy window Printer Facsimile Scanner Settings In the User Tools Counter display press Printer Settings Facsimile or Scanner Settings to open the appropriate screen and...

Page 319: ...Sales Representative Telephone No Counter In the User Tools Counter display press Counter View the settings press Exit to return to the User Tools Counter display and then press Exit to return to the copy window User Tools 317 5 ...

Page 320: ...5 System Maintenance 318 5 ...

Page 321: ...6 Troubleshooting Service Call Conditions For Service Call Conditions information see Appendices 319 6 ...

Page 322: ...the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test follows the path of the flow chart shown below and checks the CPU memory HDD and so on An SC code is displayed in the touch panel if the self diagnostic program detects any malfunction or abnormal condition 6 Troubleshooting 320 6 ...

Page 323: ...Self Diagnostic Test Flow Chart Self Diagnostic Mode 321 6 ...

Page 324: ...entronics IEEE1284 interface must be installed Part No Name G0219350 Parallel Loopback Connector Executing Detailed Self Diagnosis Follow this procedure to do the detailed self diagnosis 1 Switch off the machine and connect the parallel loopback device to the Centronics I F port 2 Hold down the button press and hold down the button and then while pressing both keys at the same time switch on the m...

Page 325: ...Self Diagnostic Mode 323 6 ...

Page 326: ...Skewed Image Do the following to fix a skewed image problem 6 Troubleshooting 324 6 ...

Page 327: ...nd trailing edges are parallel The image s left and right edges are also parallel But all four sides are not parallel with the paper edge Trapezoid Images Only the image s trailing edge is not parallel with the paper edge The other 3 sides are parallel to the paper s edges Image Problems 325 6 ...

Page 328: ...6 Troubleshooting 326 6 ...

Page 329: ...allelogram Images Like skewed images the leading trailing edges and left right edges are parallel to each other But the leading and trailing edges are not parallel to the paper s edges Image Problems 327 6 ...

Page 330: ...Checking Images with the Trimming Pattern 6 Troubleshooting 328 6 ...

Page 331: ...h against the left and rear scales and make a copy Does the image come out as a parallelogram No Yes Attach the Scanner Holder a supporter that is normally attached during shipping 3 ADF mode check Feed an original through the ADF Is the image skewed No Yes Do the front and rear transport rollers feed the original straight No Yes Change the position of the right hinge screw to the longer hole and ...

Page 332: ...e A 1 Remove the ADF A machine rear cover scanner left cover and scanner rear cover 2 Measure the height difference B between the hinge bracket C and scanner housing D 3 If the difference is 0 5 mm or more 6 Troubleshooting 330 6 ...

Page 333: ...e stepped height difference between the hinge bracket and scanner housing until it is within 0 0 3 mm This is necessary because skew occurs when the hinge bracket more than 0 3 mm lower than the scanner housing Correcting Trapezoid Images Procedure 1 Minor Adjustment of the Fusing Unit Height front to rear Image Problems 331 6 ...

Page 334: ... the fusing unit then add a washer t 0 5 to 1 6 to the front fixing screw This will increase the distance from the mainframe stay 2 Check the image Still NG Go to the next step OK Adjustment Complete 3 Add more washers t 0 5 to 1 6 as above Too many washers can cause wrinkling in the paper Still NG Go to the next step OK Adjustment Complete 4 Remove the fusing unit and all the washers added in ste...

Page 335: ... Display 7 504 003 Tray 1 On Paper is not fed from tray 1 A 7 504 004 Tray 2 On Paper is not fed from tray 2 A 7 504 005 Tray 3 On Paper is not fed from tray 3 LCT Y 7 504 006 Tray 4 On Paper is not fed from tray 4 Y 7 504 008 Bypass On Paper is not fed from the by pass tray A 7 504 009 Duplex On Paper is jammed at the duplex unit Z 7 504 011 Vertical Trans 1 On Vertical transport sensor 1 does no...

Page 336: ... sensor Z 7 504 051 Vertical Trans 1 Off Vertical transport sensor 1 does not turn off A 7 504 052 Vertical Trans 2 Off Vertical transport sensor 2 does not turn off A 7 504 053 Vertical Trans 3 PFU Off Vertical transport sensor 3 or relay sensor 1 does not turn off Y 7 504 054 Vertical Trans 4 PFU Off Vertical transport sensor 4 does not turn off Y 7 504 057 Registration Sensor Off Registration s...

Page 337: ... Motor D588 Stack height sensor does not detect paper after the lower tray has lifted up Stack height sensor still detects paper after the lower tray has lifted down R1 R2 7 504 106 Finisher Jogger Motor D588 Jogger fence HP sensor does not turn off after the jogger fence has moved from its home position Jogger fence HP sensor does not turn on after the jogger fence has returned to its home positi...

Page 338: ...per does not reach the staple tray exit sensor or stays at the staple tray exit sensor R4 R6 7 504 134 FIN Exit D589 Exit sensor does not detect paper R4 R6 7 504 135 Finisher Fold D589 Paper does not reach the fold unit entrance sensor or stay at the fold unit entrance sensor R7 R11 7 504 136 FIN Fold Exit D589 Paper does not reach the fold unit exit sensor or stay at the fold unit exit sensor R7...

Page 339: ...sor does not turn off after the jogger fence has moved from its home position Jogger fence HP sensor does not turn on after the jogger fence has returned to its home position R7 R11 7 504 142 FIN Shift Motor D589 Shift motor HP sensor does not turn off after the shift roller has moved from its home position Shift motor HP sensor does not turn on after the shift roller has returned to its home posi...

Page 340: ...moved from its home position Lower clamp roller HP sensor does not turn on after the lower clamp roller has returned to its home position R7 R11 7 504 148 FIN Stopper Motor D589 Bottom fence HP sensor does not turn off after the bottom fence has moved from its home position Bottom fence HP sensor does not turn on after the bottom fence has returned to its home position R7 R11 7 504 160 Entrance Sn...

Page 341: ...ensor does not turn off after the feed out belt motor has turned on R1 7 504 167 FIN Staple Shift Motor D585 Stapler HP sensor does not turn off after the finisher stapler movement motor has turned on Stapler HP sensor does not turn on after the finisher stapler movement motor has turned off R1 7 504 168 FIN Staple Motor D585 Corner stapler does not finish stapling after a specified time R1 7 504 ...

Page 342: ... the front fence has returned to its home position R1 R2 7 504 196 FIN Rear Jogger Motor D586 Rear fence HP sensor does not turn off after the rear fence has moved from its home position Rear fence HP sensor does not turn on after the rear fence has returned to its home position R1 R2 7 504 197 FIN Shift Roller Motor D586 Shift motor HP sensor does not turn off after the shift roller has moved fro...

Page 343: ... lifted up Paper height sensor does not turn off after the output tray has moved down R1 R2 7 504 202 FIN Staple Motor D586 Corner stapler does not finish stapling after a specified time R1 R2 7 504 203 FIN Stack Height SOL D586 Paper height sensor does not turn on after the edge depressor has retracted from the stack Paper height sensor does not turn off after the edge depressor has touched the t...

Page 344: ...n off after the paper position sensor slide motor has turned on R1 R2 7 504 230 Fin Exit Paper exit sensor does not detect paper R1 R2 7 504 231 Insufficient Data Data is Insufficient R1 R2 Paper Size Code Size Code Paper Size Size Code Paper Size 05 A4 LEF 141 B4 SEF 06 A5 LEF 142 B5 SEF 14 B5 LEF 160 DLT SEF 38 LT LEF 164 LG SEF 44 HLT LEF 166 LT SEF 132 A3 SEF 172 HLT SEF 133 A4 SEF 255 Others ...

Page 345: ...Sensor Locations Jam Detection 343 6 ...

Page 346: ...rong Shorted 1st Paper Height Sensor 2 S5 307 B5 BCU Open Remaining paper volume in Tray 1 or 2 on the LCD is wrong Shorted 2nd Paper Height Sensor 1 S6 307 B10 BCU Open Remaining paper volume in Tray 1 or 2 on the LCD is wrong Shorted 2nd Paper Height Sensor 2 S7 307 B11 BCU Open Remaining paper volume in Tray 1 or 2 on the LCD is wrong Shorted 2nd Paper Overflow Sensor S8 308 B13 BCU Open Paper ...

Page 347: ... in the 1st paper tray even if no paper is placed in the 1st paper tray Shorted Paper overflow sensor does not detect the top of the paper loaded in the 1st paper tray even if paper is placed in the 1st paper tray 1st Paper End Sensor S13 308 A10 BCU Open The Paper End indicator does not light even if there is no paper in the 1st paper tray Shorted The Paper End indicator lights even if paper is p...

Page 348: ...ze error Shorted By pass Paper Size Sensor S21 316 1 2 4 5 BCU Open Paper size error Shorted Paper Exit Sensor S22 324 2 BCU Open JAM C JAM 20 Shorted JAM C JAM 1 Paper Overflow Sensor S23 324 5 BCU Open The paper overflow message is not displayed when the paper overflow condition exists Shorted The paper overflow message is displayed TD Sensor S24 327 3 BCU Open SC 390 is displayed Shorted ID Sen...

Page 349: ...horted SC121 Platen Cover Sensor S31 336 5 BCU Open APS and ARE do not function properly Shorted No Symptom Switches Component CN PCB State Front Door Safety Switch SW1 321 1 3 BCU Open The Cover Open indicator is not lit even if the front cover is opened Shorted The Cover Open indicator is lit even if the front cover is closed Right Door Open Switch SW2 321 9 BCU Open The Cover Open indicator is ...

Page 350: ...5 A 250 V No response FU3 2 A 250 V 2 A 250V Anti condensation Tray Heater does not turn on FU4 5 A 250 V 5 A 250V Optional finisher does not work then SC792 is displayed Paper reaches the bridge unit and stays FU5 5 A 250 V 5 A 250 V All motors do not rotate Cover Open appears FU6 5 A 250 V 5 A 250V SC is displayed FU7 5 A 250 V 5 A 250 V The touch panel does not turn on and all motors do not rot...

Page 351: ... the timers are all set to 240 min the grey area will disappear and no energy is saved before 240 min expires Timer Settings The user can set these timers with User Tools System settings Timer setting Panel off timer 10 sec 240 min Panel Off Mode Default setting 1 min Auto off timer 1 240 min Off Sleep Mode Default setting 1 min Normally Panel Off timer Auto Off timer But for example if Auto Off t...

Page 352: ...first such as 30 min then go to a longer one such as 60 min if the customer is not satisfied If the timers are all set to the maximum value the machine will not begin saving energy until 240 minutes has expired after the last job This means that after the customer has finished using the machine for the day energy will be consumed that could otherwise be saved If you change the settings the energy ...

Page 353: ...in each mode subtract the earlier measurement from the later measurement Multiply this by the power consumption spec for each mode Convert the result to kWh kilowatt hours Here is an example calculation Machine Condition SP8941 Machine Status Time at Start min Time at End min Running time hour 60 Power consumption Spec W Power consumption KWH x 1000 Operating 001 Operatin g Time 21089 0 21386 0 5 ...

Page 354: ...mount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half 3 Duplex Combine Using both features together can further reduce paper volume by 3 4 7 Energy Saving 352 7 ...

Page 355: ... reduction ratio when compared with Single sided copying with no 2 in 1 combine mode Paper reduction ratio Number of sheets reduced A Number of printed original images B x 100 Number of sheets reduced A Output pages in duplex mode 2 Number of pages in Single sided with combine mode Number of pages in Duplex with combine mode x 3 2 A 2 3 4 2 5 6 x 3 2 Number of printed original images B Total count...

Page 356: ... 6 Duplex with combine mode SP 8421 005 pages 7 Energy Saving 354 7 ...

Page 357: ...Model OR C1 Machine Code D120 D121 D122 D139 D140 D141 Appendices August 2011 Subject to change ...

Page 358: ......

Page 359: ...vice Call Conditions 43 Summary 43 SC1xx Scanning 46 SC 2xx Exposure 50 SC3xx Image Processing 1 53 SC4xx Image Processing 3 56 SC5xx Paper Feed and Fusing 58 SC6xx Device Communication 68 SC7xx Peripherals 79 SC8xx Overall System 99 SC9xx Miscellaneous 119 4 Appendix Service Program Mode Tables System SP Tables 1 125 SP1xxx Feed 125 System SP Tables 2 137 SP2xxx Drum 137 System SP Tables 3 156 SP...

Page 360: ...System SP Tables 6 248 SP6xxx Peripherals 248 System SP Tables 7 268 SP7xxx Data Log 268 System SP Tables 8 280 SP8xxx Data Log 2 280 INDEX 321 2 ...

Page 361: ...F to A3 DLT Postcard Custom Custom Sizes W x L Tray 1 100 to 297 mm x 148 to 432 mm Tray 2 182 to 297 mm x 148 to 432 mm Bypass 90 to 305 mm x 148 to 1260 mm Duplexing A5 HLT to A3 DLT Paper Weight Tray 1 and Tray 2 52 to 157 g m2 14 to 42 lbs Bypass 52 to 157 g m2 14 to 42 lbs Duplex 52 to 105 g m2 14 to 28 lbs Copy Speed D120 D139 23 cpm A4 LEF Letter LEF D121 D140 28 cpm A4 LEF Letter LEF D122 ...

Page 362: ...99 Sheets Zoom Platen Mode 25 to 400 in 1 step ARDF Mode 25 to 400 in 1 step Paper Supply Tray 1 500 Sheets Tray 2 550 Sheets Bypass 100 Sheets Output Capacity A4 smaller 500 Sheets face down B4 larger 250 Sheets face down Power Source NA 120 to 127 V 60 Hz EU Asia China 220 to 240V 50 60 Hz Taiwan 110V 60 Hz Power Consumption Full System Operating Less than 1 6 KW Off Mode Less than 1 65 W Sleep ...

Page 363: ...B D120 D121 D139 D140 42 9 dB D122 D141 Operating Mainframe only 64 1 dB D120 D139 65 8 dB D121 D140 67 6 dB D122 D141 Operating Full System 68 1 dB D120 D139 69 8 dB D121 D140 71 6 dB D122 D141 The above measurements were made in accordance with ISO 7779 Full System Mainframe ADF 1 bin Sorter Paper Tray Unit Bridge Unit Finisher Printer Controller Printing Speed D120 D139 Maximum 23 ppm A4 LT LEF...

Page 364: ... Direct 300 x 300 dpi 600 x 600 dpi PS3 300 x 300 dpi 600 x 600 dpi XPS 600 x 600 dpi Fast 1 bit IPDS 300 x 300 dpi 600 x 600 dpi Printing speed D120 D139 23 ppm A4 LT LEF D121 D140 28 ppm A4 LT LEF D122 D141 33 ppm A4 LT LEF Resident Fonts PCL 6 5e Standard 45 Compatible fonts 13 International fonts 6 Bitmap fonts Adobe PostScript 3 Optional 136 fonts IPDS Optional 108 fonts 1 Appendix General Sp...

Page 365: ...ard Scanner Resolution Main scan Sub scan 600 dpi Scanning Speed 29 ipm E mail Scan to Folder Network Delivery Scanner A4 LEF Text 200 dpi Compression Default Level Available scanning Resolution Range 100 to1200 dpi when used as a Network TWAIN scanner 100 200 300 400 600 dpi when used as a network delivery scanner Scan to Folder Scan to Email or Document Server storage Grayscales Fullcolor 1 bit ...

Page 366: ...r 2003 Server 2008 Vista 7 MacOSX10 2 or later PCL5c PCL6 Yes No PS3 Yes Yes RPCS No No The PCL5c 6 and PS3 drivers are provided on printer scanner CD ROM The PS3 drivers are all genuine Adobe PS drivers except for Windows XP Server 2003 Server 2008 Vista 7 A PPD file for each operating system is provided with the driver The PPD installer for Macintosh supports Mac OS X 10 2 or later versions Scan...

Page 367: ...Binder SmartDeviceMonitor for Client XP Server 2003 Server 2008 Vista 7 A printer management utility for client users A utility for peer to peer printing over a NetBEUI or TCP IP network A peer to peer print utility over a TCP IP network This provides the parallel printing and recovery printing features This is provided on the web Printer Utility for Mac Mac A utility for peer to peer printing ove...

Page 368: ...S S M A5 SEF 148 x 210mm M M M A5 LEF 210 x 148mm M S A M A6 SEF 105 x 148mm M A B4 SEF 257 x 364mm M S S M B5 SEF 182 x 257mm M A A M B5 LEF 257 x 182mm M S M M B6 SEF 128 x 182mm M M Ledger 11 x 17 A A A M Letter SEF 8 5 x 11 A A A M Letter LEF 11 x 8 5 A A A M M Legal SEF 8 5 x 14 M A A M Government Legal SEF 8 25 x 14 M M M M Half Letter SEF 5 5 x 8 5 A A A M Executive SEF 7 25 x 10 5 M M M M ...

Page 369: ... M M Custom M M M Com10 Env 4 125 x 9 5 M M Monarch Env 3 875 x 7 5 M M C6 Env 114 x 162mm M M C5 Env 162 x 229mm M M DL Env 110 x 220mm M M Remarks A Supported the sensor detects the paper size M Supported the user specifies the paper size S Supported depends on a technician adjustment Not supported Paper Feed Europe Asia BT By pass Tray T1 Tray 1 T2 3 4 Tray 2 3 4 LCT Large Capacity Tray 2000 sh...

Page 370: ...4mm A A A M B5 SEF 182 x 257mm A A A M B5 LEF 257 x 182mm A A A M B6 SEF 128 x 182mm A M Ledger 11 x 17 M S S M Letter SEF 8 5 x 11 M A A M Letter LEF 11 x 8 5 M S S S M Legal SEF 8 5 x 14 M S S M Government Legal SEF 8 25 x 14 M M M M Half Letter SEF 5 5 x 8 5 M S S M Executive SEF 7 25 x 10 5 M M M M Executive LEF 10 5 x 7 25 M S S M F SEF 8 x 13 M M M M Foolscap SEF 8 5 x 13 M M M M 1 Appendix ...

Page 371: ... 5 M M Monarch Env 3 875 x 7 5 M M C6 Env 114 x 162mm M M C5 Env 162 x 229mm M M DL Env 110 x 220mm M M Remarks A Supported the sensor detects the paper size M Supported the user specifies the paper size S Supported depends on a technician adjustment Not supported Paper Exit Mainframe and optional trays Main Mainframe 1 bin 1 bin tray Shift Shift Tray Paper Size W x L Main 1 bin Shift A3 W 12 x 18...

Page 372: ...Y Y B5 LEF 257 x 182 mm Y Y Y B6 SEF 128 x 182 mm Y Y Ledger 11 x 17 Y Y Y Letter SEF 8 5 x 11 Y Y Y Letter LEF 11 x 8 5 Y Y Y Legal SEF 8 5 x 14 Y Y Y Government Legal SEF 8 25 x 14 Y Y Y Half Letter SEF 5 5 x 8 5 Y Y Y Executive SEF 7 25 x 10 5 Y Y Y Executive LEF 10 5 x 7 25 Y Y Y F SEF 8 x 13 Y Y Y Foolscap SEF 8 5 x 13 Y Y Y Folio SEF 8 25 x 13 Y Y Y 11 x 15 Y Y Y 10 x 14 Y Y Y 8 x 10 Y Y Y 1...

Page 373: ... Y Y Remarks Y Supported Not supported Paper Exit 1000 Sheet Booklet Finisher MF Main Frame Prf Proof Clr Clear Shf Shift Stp Staple SS Saddle Stitch Paper Size W x L MF 1000 sheet booklet finisher Shift Staple Prf Clr Shf Stp SS A3 W 12 x 18 Y Y Y A3 SEF 297 x 420 mm Y Y Y Y 30 10 A4 SEF 210 x 297 mm Y Y Y Y 50 10 A4 LEF 297 x 210 mm Y Y Y Y 50 A5 SEF 148 x 210 mm Y Y A5 LEF 210 x 148 mm Y Y A6 S...

Page 374: ...50 Legal SEF 8 5 x 14 Y Y Y Y 30 10 Government Legal SEF 8 25 x 14 Y Y Y Y 30 Half Letter SEF 5 5 x 8 5 Y Y Executive SEF 7 25 x 10 5 Y Y Y Y 50 Executive LEF 10 5 x 7 25 Y Y Y Y 50 F SEF 8 x 13 Y Y Y Y 30 Foolscap SEF 8 5 x 13 Y Y Y Y 30 Folio SEF 8 25 x 13 Y Y Y Y 30 11 x 15 Y Y Y Y 30 10 x 14 Y Y Y Y 30 8 x 10 Y Y Y Y 50 8K 267 x 390 mm Y Y Y Y 30 16K SEF 195 x 267 mm Y Y Y Y 50 16K LEF 267 x 1...

Page 375: ...rope 4 Holes Punch Paper Size W x L MF 1000 sheet booklet finisher Punch E2P N2P N3P E4P S4P A3 W 12 x 18 Y A3 SEF 297 x 420 mm Y Y Y Y Y Y A4 SEF 210 x 297 mm Y Y Y A4 LEF 297 x 210 mm Y Y Y Y Y Y A5 SEF 148 x 210 mm Y Y A5 LEF 210 x 148 mm Y Y A6 SEF 105 x 148 mm Y B4 SEF 257 x 364 mm Y Y Y Y Y Y B5 SEF 182 x 257 mm Y Y Y Y B5 LEF 257 x 182 mm Y Y Y Y Y Y B6 SEF 128 x 182 mm Y Ledger 11 x 17 Y Y...

Page 376: ...Y Y F SEF 8 x 13 Y Y Y Y Foolscap SEF 8 5 x 13 Y Y Y Y Folio SEF 8 25 x 13 Y Y Y Y 11 x 15 Y 10 x 14 Y 8 x 10 Y Y Y Y 8K 267 x 390 mm Y Y Y Y Y Y 16K SEF 195 x 267 mm Y Y Y Y 16K LEF 267 x 195 mm Y Y Y Y Y Y Custom Y Com10 Env 4 125 x 9 5 Y Monarch Env 3 875 x 7 5 Y C6 Env 114 x 162 mm Y C5 Env 162 x 229 mm Y DL Env 110 x 220 mm Y Remarks Y Supported 10 Output up to 10 sheets 1 Appendix General Sp...

Page 377: ...isher Prf Clr Shf Stp Clr Shf Stp A3 W 12 x 18 Y Y Y A3 SEF 297 x 420 mm Y Y Y Y 30 Y Y 30 A4 SEF 210 x 297 mm Y Y Y Y 50 Y Y 50 A4 LEF 297 x 210 mm Y Y Y Y 50 Y Y 50 A5 SEF 148 x 210 mm Y Y A5 LEF 210 x 148 mm Y Y A6 SEF 105 x 148 mm Y Y 30 Y B4 SEF 257 x 364 mm Y Y Y Y 30 Y Y 30 B5 SEF 182 x 257 mm Y Y Y Y 50 Y Y 50 B5 LEF 257 x 182 mm Y Y 50 Y Y 50 B6 SEF 128 x 182 mm Y Y Y Ledger 11 x 17 Y Y Y...

Page 378: ... 25 x 10 5 Y Y Y Y 50 Y Y 50 Executive LEF 10 5 x 7 25 Y Y Y Y 50 Y Y 50 F SEF 8 x 13 Y Y Y Y 30 Y Y 30 Foolscap SEF 8 5 x 13 Y Y Y Y 30 Y Y 30 Folio SEF 8 25 x 13 Y Y Y Y 30 Y Y 30 11 x 15 Y Y Y Y 30 Y Y 30 10 x 14 Y Y Y Y 30 Y Y 30 8 x 10 Y Y Y Y 50 Y Y 50 8K 267 x 390 mm Y Y Y Y 30 Y Y 30 16K SEF 195 x 267 mm Y Y Y Y 50 Y Y 50 16K LEF 267 x 195 mm Y Y Y Y 50 Y Y 50 Custom Y Y Y Y Com10 Env 4 12...

Page 379: ...ted Paper Exit Internal Finisher MF Main Frame Clr Clear Shf Shift Stp Staple Paper Size W x L MF Internal finisher Shift Staple Clr Shf Stp A3 W 12 x 18 Y A3 SEF 297 x 420 mm Y Y 30 Y A4 SEF 210 x 297 mm Y Y 50 Y A4 LEF 297 x 210 mm Y Y 50 Y A5 SEF 148 x 210 mm Y A5 LEF 210 x 148 mm Y A6 SEF 105 x 148 mm Y B4 SEF 257 x 364 mm Y Y 30 Y B5 SEF 182 x 257 mm Y Y 50 Y B5 LEF 257 x 182 mm Y Y 50 Y Spec...

Page 380: ...Y 30 Half Letter SEF 5 5 x 8 5 Y Executive SEF 7 25 x 10 5 Y Y 50 Y Executive LEF 10 5 x 7 25 Y Y 50 F SEF 8 x 13 Y Foolscap SEF 8 5 x 13 Y 30 Y Folio SEF 8 25 x 13 Y Y 30 11 x 15 Y 10 x 14 Y 8 x 10 Y 8K 267 x 390 mm Y Y 30 Y 16K SEF 195 x 267 mm Y Y 30 Y 16K LEF 267 x 195 mm Y Y 30 Y Custom Y Com10 Env 4 125 x 9 5 Y Monarch Env 3 875 x 7 5 Y C6 Env 114 x 162 mm Y C5 Env 162 x 229 mm Y 1 Appendix ...

Page 381: ... W 12 x 18 Y Y A3 SEF 297 x 420 mm Y Y Y Y Y Y A4 SEF 210 x 297 mm Y Y Y Y A4 LEF 297 x 210 mm Y Y Y Y Y Y A5 SEF 148 x 210 mm Y Y A5 LEF 210 x 148 mm Y Y A6 SEF 105 x 148 mm Y Y B4 SEF 257 x 364 mm Y Y Y B5 SEF 182 x 257 mm Y Y Y B5 LEF 257 x 182 mm Y Y Y B6 SEF 128 x 182 mm Y Y Ledger 11 x 17 Y Y Y Y Y Y Letter SEF 8 5 x 11 Y Y Y Letter LEF 11 x 8 5 Y Y Y Y Y Y Legal SEF 8 5 x 14 Y Y Y Y Governm...

Page 382: ...11 x 15 Y Y 10 x 14 Y Y 8 x 10 Y Y 8K 267 x 390 mm Y Y 16K SEF 195 x 267 mm Y Y 16K LEF 267 x 195 mm Y Y Custom Y Y Com10 Env 4 125 x 9 5 Y Y Monarch Env 3 875 x 7 5 Y Y C6 Env 114 x 162 mm Y Y C5 Env 162 x 229 mm Y Y DL Env 110 x 220 mm Y Y Remarks Y Supported 30 Output up to 30 sheets 50 Output up to 50 sheets Not supported 1 Appendix General Specifications 24 1 ...

Page 383: ...4 297 x 210 S Y 3 Y Y 3 Y B5 182 x 257 L Y 3 Y B5 257 x 182 S Y 3 Y A5 148 x 210 L Y 1 Y A5 210 x 148 S Y 3 Y B6 128 x 182 L B6 182 x 128 S 11 x 17 DLT Y Y 2 Y 2 11 x 15 Y 2 10 x 14 Y 8 5 x 14 LG Y Y 2 8 5 x 13 F4 Y 2 Y 4 Y 4 8 25 x 13 Y 4 Y 4 8 x 13 F Y 4 Y 4 8 5 x 11 LT Y 3 Y 2 Y 3 Y 2 11 x 8 5 LT Y 3 Y 2 Y 3 Y 2 8 x 10 Y 2 5 5 x 8 5 HLT Y 1 Y 8 5 x 5 5 HLT Y Y Specifications 25 1 ...

Page 384: ...the setting of SP4 305 1 4 The machine can detect the paper size depending on the setting of SP5 126 1 Remarks Y Supported Not supported Optional Equipment ARDF D578 Paper Size Weight Simplex Size A3 to A5 DLT to HLT Weight 40 to 128 g m2 10 to 34 lbs Duplex Size A3 to A5 DLT to HLT Weight 52 to 105 g m2 14 to 28 lbs Table Capacity 50 sheets 80 g m2 20 lbs Original Standard Position Rear left corn...

Page 385: ...bs A4 or smaller 50 sheets 80 g m2 20 lbs B4 or larger Power Source DC 5 V from copier Power Consumption 1 W Weight 2 kg 4 4 lbs Dimensions W x D x H 502 x 417 x 142 mm 19 8 x 16 4 x 5 6 Bridge Unit D584 Paper Size Standard sizes A6 LEF to A3 HLT to DLT Non standard sizes Width 90 to 305 mm Length 148 to 600 mm Paper Weight 52 g m2 to 157 g m2 14 lbs to 42 lbs Tray Capacity 125 sheets 80 g m2 20 l...

Page 386: ... 80 g m2 20 lbs A4 or smaller Power Source DC 5 V 24 V from copier Power Consumption Max 4 4 W Average 3 9 W Weight 2 kg 4 4 lbs Dimensions W x D x H 423 x 467 x 113 mm 16 7 x 18 4 x 4 4 without basement 423 x 469 x 122 mm 16 7 x 18 5 x 4 8 with basement Paper Feed Unit D579 Paper Size A5 to A3 51 2 x 81 2 SEF to 11 x 17 Paper Weight 52 157 g m2 14 42 lbs Tray Capacity 550 sheets 80 g m2 20 lbs x ...

Page 387: ...3 51 2 x 81 2 SEF to 11 x 17 Paper Weight 52 157 g m2 14 42 lbs Tray Capacity 550 sheets 80 g m2 20 lbs x 2 trays Paper Feed System FRR Paper Height Detection 5 steps 100 70 30 10 Empty Power Source 24 Vdc and 5Vdc from the copier printer 120 Vac 120 V version from the copier printer when the optional tray heater is installed 220 240 Vac 230 V version from the copier printer when the optional tray...

Page 388: ...mensions W x D x H 580 x 629 x 260 mm 22 8 x 24 7 x 10 2 500 Sheet Finisher D585 Face down Output Size 12 x18 A3 SEF to A6 SEF DLT to HLT SEF Shift sizes A3 SEF to B5 SEF A5 B6 A6 SEF labels possible Paper Thickness 52 g m2 14 lbs to 157 g m2 42 lbs Up to 253 g m2 68 lbs without shift Stapling Stack Height for Stapling 50 sheets A4 LT and smaller 30 sheets B4 LG and larger Size A3 SEF to B5 SEF ca...

Page 389: ...apling Mode Vertical 15 mm or less Horizontal 15 mm or less Jogging Precision 2 to 30 Sheets 2 mm 31 to 50 Sheets 3 mm Dimensions W x D x H 396 x 551 x 276 mm 15 6 x 21 7 x 10 9 Weight 12 kg 26 4 lbs 1000 Sheet Finisher D588 Upper Tray Paper Size A3 to A6 11 x 17 to 5 5 x 8 5 Paper Weight 60 to 157 g m2 16 to 42 lbs Paper Capacity 250 sheets A4 LEF 8 5 x 11 SEF or smaller 50 sheets A4 8 5 x 11 or ...

Page 390: ... LG 80 g m2 20 lbs Staple mode 80 g m2 20 lbs number of sets Set Size 2 to 9 10 to 50 Size 10 to 30 31 to 50 A4 LT LEF B5 LEF 100 100 to 20 100 to 20 A4 LT SEF 100 50 to 10 50 to 10 A3 B4 DLT LG 50 50 to 10 Staple positions 1 Staple 2 positions Front Rear 2 Staples 2 positions Upper Left Staple Replenishment Cartridge 5 000 staples cartridge Power Source DC 24 V 5 V from the copier printer Power C...

Page 391: ... 5 SEF Staple mode A3 11 x 17 to B5 8 5 x 11 Paper Weight No punch mode 52 to 256 g m2 14 to 68 lbs Shift tray 52 to 105 g m2 14 to 28 lbs Proof tray Punch mode 52 to 163 g m2 14 to 43 lbs Staple mode 64 to 90 g m2 17 to 24 lbs Label Thick paper OHP cannot be stapled Tray Capacity Proof tray 100 sheets A4 8 5 x 11 or less 50 sheets B4 8 5 x 14 or more Shift tray 1000 sheets A4 8 5 x 11 LEF or smal...

Page 392: ...unch Unit D587 Print Paper Size No punch mode Standard Size A3 11 x 17 to B6 5 5 x 8 5 SEF Non Standard Size Width 90 to 30 5 mm 3 5 to 12 Length 148 to 1260 mm 5 8 to 49 6 Punch mode 2 holes A3 A4 B4 B5 or 11 x 17 8 5 x 14 SEF 8 5 x 13 SEF 8 5 x 11 7 25 x 10 5 3 holes A3 A4 LEF or 11 x 17 8 5 x 11 LEF 4 holes Europe A3 A4 LEF or 11 x 17 8 5 x 11 LEF 4 holes Scandinavia A3 A4 B4 B5 or 11 x 17 8 5 ...

Page 393: ... Staple capacity 50 sheets A4 8 5 x 11 or smaller 30 sheets B4 8 5 x 14 or larger Staple position 3 positions 1 staple 2 positions Top Bottom 2 staples 1 position Staple replenishment Cartridge 5000 staples Power consumption 50 W 12 W Punch Unit Dimensions W x D x H Finisher 495 x 477 x 161 mm 19 5 x 18 7 x 6 3 Punch Unit 171 x 459 x 136 mm 6 7 x 18 1 x 5 4 Weight Without punch unit 13 kg 28 6 lbs...

Page 394: ...1 Appendix General Specifications 36 1 ...

Page 395: ...ange depending on circumstances and print conditions Symbol keys C Clean R Replace L Lubricant I Inspect Mainframe Item EM 120K 240K 360K NOTE Scanner Laser Optics Reflector C C C Optics cloth 1st Mirror C C C C Optics cloth 2nd Mirror C C C C Optics cloth 3rd Mirror C C C C Optics cloth Scanner Guide Rails C C C Do not use alcohol Platen Sheet Cover C I I I Replace the platen sheet if necessary D...

Page 396: ...ts the PCU counter Charge Roller R R R Cleaning Roller R R R Cleaning Blade R R R Pick off Pawls R R R Developer R R R Paper Feed Registration Rollers C C C C Clean with water Paper Feed Roller C C C C Dry cloth Separation Roller C C C C Dry cloth Pick up Roller C C C C Dry cloth Paper Feed Guides C C C C Clean with alcohol Relay Rollers C C C C Clean with water Dust collection box C C C C Remove ...

Page 397: ...arrierta JFE5 5 2 A0289300 Paper Exit Guide Ribs C C C Clean with water or alcohol Duplex Rollers C C C Clean with water ARDF D578 Item EM 80K Original NOTE Pick up Roller C R Clean with water Feed Belt C R Clean with water Separation Roller C R Clean with water Other Rollers C C Clean with water Gears L Lubricate if necessary Platen Sheet C C Clean with water or alcohol Paper Feed Unit D579 Itme ...

Page 398: ...up Roller C Dry cloth Separation Roller C Clean with alcohol Relay Rollers C Clean with water Bottom Plate Pad C Clean with water LCT D581 Itme EM NOTE Paper Feed Roller C Clean with water Pick up Roller C Dry cloth Separation Roller C Clean with alcohol Relay Rollers C Clean with water Bottom Plate Pad C Clean with water 1000 Sheet Finisher D588 Item EM NOTE Rollers C Clean with water or alcohol ...

Page 399: ... Finisher D589 Item EM NOTE Rollers C Damp cloth Discharge Brush C Dry cloth Sensors C Blower brush Punch Kit Punch Chads C Discard chads 500 Sheet Finisher D585 Item EM NOTE Rollers C Damp cloth Discharge Brush C Dry cloth Sensors C Blower brush 1 Bin Tray D582 Item EM NOTE Rollers C Dry or damp cloth Copy Tray C Dry or damp cloth Sensors C Blower brush PM Table 41 2 ...

Page 400: ... tables have a target yield However the total copy print volume made by the machine will not reach the target yield within the machine s targeted lifetime if the machine is used under the target usage conditions ACV color ratio P J and C O So these parts are categorized not as PM parts but as yield parts EM parts Item 600K NOTE Development Case C 2 Appendix PM Tables 42 2 ...

Page 401: ...e SC history is updated D Turning the main switch off then on resets SCs displayed on the operation panel These are re displayed if the error occurs again Turn the operation switch off and on When a Level D SC code occurs When a Level D SC occurs a screen opens on the operation panel to tell the operator An error occurred The job in progress will be erased The machine will reboot automatically aft...

Page 402: ...C code is sent immediately to the Service Center SC Code Classification The table shows the classification of the SC codes Class 1 Section SC Code Detailed section 1XX Scanning 100 Scanner 190 Unique for a specific model 2XX Laser exposure 200 Polygon motor 220 Synchronization control 230 FGATE signal related 240 LD control 280 Unique for a specific model 290 Shutter 3XX Image development 1 300 Ch...

Page 403: ...5 Duplex 520 Paper transport 5XX Paper feed Fusing 530 Fan motor 540 Fusing 560 Others 570 Unique for a specific model 6XX Communication 600 Electrical counters 620 Mechanical counters 630 Account control 640 CSS 650 Network 670 Internal data processing 680 Unique for a specific model 7XX Peripherals 700 Original handling 720 Two tray finisher 740 Booklet finisher Service Call Conditions 45 3 ...

Page 404: ... white plate during automatic white level adjustment White plate dirty Spurious electrical noise on power supply line Exposure lamp connection loose broken defective Exposure lamp defective High voltage power supply power pack harness loose broken defective SBU defective BCU defective SIO defective 1 Check and clean the scanner mirror s and scanner lens 2 Check and clean the shading plate 3 Replac...

Page 405: ...ensor defective Harness between SIO and HP sensor disconnected 1 Check the cable connection between the SIO board and scanner motor 2 Check the cable connection between the SIO and HP sensor 3 Replace the scanner motor 4 Replace the HP sensor No Type Details Symptom Possible Cause Troubleshooting Procedures 141 D Black level correction error Black level correction could not be set properly during ...

Page 406: ...r unit not operating Exposure lamp harness loose broken defective Exposure lamp defective SBU defective IPU defective BCU defective SIO Defective 1 Clean the exposure glass white plate mirrors and lens 2 Check if the exposure lamp is lit during initialization 3 Check the harness connection between SBU BCU and IPU 4 Check the anti condensation heater option is installed correctly 5 Replace the expo...

Page 407: ...BCU defective SBU defective 1 Replace the harness 2 Replace the IPU 3 Replace the SBU 4 Replace the BCU No Type Details Symptom Possible Cause Troubleshooting Procedures 161 D IPU error 001 D The error result of self diagnostic by the ASIC on the BCU is detected Defective BCU Defective connection between BCU and SBU 1 Check the connection between BCU and SBU 2 Replace the BCU 002 D The machine det...

Page 408: ...Possible Cause Troubleshooting Procedures 195 D Serial Number Mismatch Serial number stored in the memory does not have the correct code NVRAM defective BCU replaced without original NVRAM 1 Check the serial number with SP5 811 002 2 If the stored serial number is incorrect contact your supervisor SC 2xx Exposure No Type Details Symptom Possible Cause Troubleshooting Procedures 202 D Polygon motor...

Page 409: ...tion detection error LD0 The laser synchronizing detection signal for the start position of the LD was not output for two sec after LDB unit turned on with the polygon motor rotating normally Laser synchronizing detection board harness loose or broken Laser synchronization detection board defective LDB unit defective IPU defective 1 Check the connectors 2 Replace the laser synchronizing detector 3...

Page 410: ...roller board defective 1 Check the connection between the controller board and the BCU 2 Replace the BCU 3 Replace the controller board No Type Details Symptom Possible Cause Troubleshooting Procedures 240 C LD error The IPU detected a problem at the LD unit LD unit harness broken defective BCU harness broken defective LD unit defective BCU defective 1 Replace the harness of the LD 2 Replace the l...

Page 411: ...put error The PWM output level was detected higher than 50 after 10 consecutive samplings Harness of the high voltage power supply board power pack is loose broken PCU connection loose or broken 1 Replace the harness of the power pack 2 Replace the harness of the PCU 3 Replace the PCU Service Call Conditions 53 3 ...

Page 412: ...D ID sensor dirty or defective ID sensor harness disconnected or connector damaged BCU defective High voltage power supply board power pack defective Scanning system or image creation system malfunction 1 Replace the ID sensor harness 2 Replace the ID sensor 3 Replace the harness of the high voltage power supply board power pack 4 Replace the harness of the BCU 5 Replace the BCU No Type Details Sy...

Page 413: ...umber of pages is copied TD sensor abnormal Poor connection of the PCU 1 Replace the TD sensor 2 Replace the harness of PCU No Type Details Symptom Possible Cause Troubleshooting Procedures 391 D Development bias leak The PWM output level was detected higher than 50 after 10 consecutive samplings High voltage power supply board power pack harness loose broken PCU connection loose or broken 1 Repla...

Page 414: ...etails Symptom Possible Cause Troubleshooting Procedures 401 D Transfer roller leak error 1 A transfer roller current leak signal wad detected The current feedback signal for the transfer roller was not detected within the correct time High voltage supply board set incorrectly or defective Transfer roller set incorrectly or damaged Transfer unit set incorrectly 1 Check the high voltage supply boar...

Page 415: ... board 4 Check the transfer roller is set correctly 5 Replace the transfer roller No Type Details Symptom Possible Cause Troubleshooting Procedures 411 D Separation bias leak error A separation bias leak signal was detected High voltage supply board defective Discharge plate defective 1 Check the harness of the high voltage supply board 2 Replace the high voltage supply board 3 Replace the dischar...

Page 416: ...ror 502 B Paper Tray 2 error When the tray lift motor rotates counterclockwise if the upper limit is not detected within 10 seconds the machine asks the user to reset the tray When the tray lift motor rotates clockwise if the upper limit is not detected within 1 5 seconds the machine asks the user to reset the tray If one of these conditions occurs three consecutive times the SC is generated Disco...

Page 417: ...n detected at power on For the paper feed unit Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection For the LCT Defective stack transport clutch or connector disconnection Defective tray motor or connector disconnection Defective end fence home position sensor or connector disconnection 1 Check the cable connections 2 Check and or replace the defect...

Page 418: ...f the by pass HP sensor Defective or disconnected connection for the by pass HP sensor Defective by pass HP sensor Check the operation of the by pass motor with SP5804 023 No operation 1 Check the harness connection of the by pass tray and duplex unit 2 Replace the by pass motor Operation Check the operation of the by pass HP sensor with SP5803 048 while the by pass motor is rotating No change of ...

Page 419: ...nt SC530 or rear SC531 3 Replace the DRB 4 Replace the BCU No Type Details Symptom Possible Cause Troubleshooting Procedures 532 D Laser unit fan error The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected Defective laser unit fan Disconnected or defective harness Defective drive board Defective BCU 1 Replace the laser unit fan 2 Check the harness of...

Page 420: ...ctly 2 Replace the fusing thermistor 3 Check the power supply source No Type Details Symptom Possible Cause Troubleshooting Procedures 542 A Fusing temperature warm up error center The fusing temperature did not reach the standby temperature within 20 sec at the center of the hot roller after the main switch turned on Fusing thermistor defective or out of position Fusing lamp disconnected Thermist...

Page 421: ...e the thermistor No Type Details Symptom Possible Cause Troubleshooting Procedures 544 A Fusing overheat error 2 center A fusing temperature over 250 C is detected at the center of the hot roller by the fusing temperature monitor circuit in the BCU board The power was interrupted for more than 0 3 sec TRIAC short on PSU PSU defective BCU board defective Fusing thermistor defective Power supply vol...

Page 422: ... on the main power The zero cross signal is not detected for 2 seconds even though the heater relay is on after turning on the main power or closing the front door Defective fusing lamp relay Defective fusing lamp relay circuit Unstable power supply 1 Replace the fusing lamp relay 2 Check the power supply source No Type Details Symptom Possible Cause Troubleshooting Procedures 551 A Fusing thermis...

Page 423: ... lamp defective 1 Check the fusing thermistor is set correctly 2 Check the fusing lamp is connected correctly 3 Replace the fusing thermistor 4 Replace the fusing lamp No Type Details Symptom Possible Cause Troubleshooting Procedures 553 A Fusing overheat error 1 end The fusing thermistor detected a fusing temperature over 230 C for 5 sec at the center of the hot roller TRIAC short on PSU PSU defe...

Page 424: ...s Symptom Possible Cause Troubleshooting Procedures 555 A Fusing overheat error 3 end After warmup the center of the hot roller attained full operating temperature and maintained this temperature for 10 sec without the hot roller rotating Center hot roller thermistor installed incorrectly disconnected Center hot roller thermistor defective 1 Check the hot roller thermistor is set correctly 2 Repla...

Page 425: ...f SP1159 is set to 1 Paper jam in the fusing unit 1 Remove the paper jam in the fusing unit 2 Make sure that the paper path in the fusing unit is clear No Type Details Symptom Possible Cause Troubleshooting Procedures 590 D Exhaust fan motor error The CPU detects an exhaust fan lock signal consecutively 200 ms Poor connection of the exhaust fan motor Too much load on the motor drive 1 Check the co...

Page 426: ...inisher serial cable connection loose broken BCU defective Finisher main board defective External noise 1 Check the cable connection of the ARDF 2 Shut out the external noise 3 Replace the ARDF 4 Replace the BCU board No Type Details Symptom Possible Cause Troubleshooting Procedures 621 D Finisher communication error 622 D Paper tray unit communication error 3 Appendix Service Call Conditions 68 3...

Page 427: ...machine Main board problems in the peripherals 1 Check if the cables of peripherals are correctly connected 2 Replace the PSU if no power is supplied to peripherals 3 Replace the IOB or main board of peripherals 4 Replace the BCU No Type Details Symptom Possible Cause Troubleshooting Procedures 632 B Counter device error 1 After 3 attempts to send a data frame to the optional counter device via th...

Page 428: ...er device No Type Details Symptom Possible Cause Troubleshooting Procedures 634 B Key card counter device error 3 The backup battery of the counter device RAM is low RAM backup battery exhausted Counter device defective Replace the counter device No Type Details Symptom Possible Cause Troubleshooting Procedures 635 B Key card counter device error 4 After installation of the device a message alerts...

Page 429: ...shooting Procedures 641 D Engine Controller Communication Error Non Response There was no response to a frame sent from the controller board to the engine Turn the machine power off on No Type Details Symptom Possible Cause Troubleshooting Procedures 650 CTL Communication error of the remote service modem Cumin M 001 Authentication error The authentication for the Cumin M failed at dial up connect...

Page 430: ...error The modem board does not work properly even though the setting of the modem board is installed with a dial up connection Same as 001 1 Install the modem board 2 Replace the modem board No Type Details Symptom Possible Cause Troubleshooting Procedures 651 C Incorrect dial up connection 001 Program parameter error 002 Program execution error An unexpected error occurs when the modem Embedded R...

Page 431: ... controller board installed Used NVRAM installed 1 Install the correct controller board or new controller board 2 Install the correct NVRAM or new NVRAM No Type Details Symptom Possible Cause Troubleshooting Procedures 653 B ID2 error ID2 stored in the NVRAM is incorrect Used NVRAM installed Clear the ID2 in the NVRAM and then input a correct ID2 Service Call Conditions 73 3 ...

Page 432: ... error 6 Open communication error Communication suspended error 7 Open communication error Buffer full error 8 Close communication error No error code 9 Close communication error ID error 10 Close communication error No error code 11 Data write error ID error 12 Data write error Channel error 13 Data write error Device error 14 Data write error Communication suspended error 15 Data write error Com...

Page 433: ...led error 23 Data read error Communication time over error 24 Data read error Communication suspended error 25 Data read error Buffer full error The machine failed to detect a match between the read write data for the EEPROM on the BCU after 3 attempts EEPROM installed incorrectly EEPROM defective Turn the machine power off on after replacing the EEPROM BCU defective 1 Install the EEPROM correctly...

Page 434: ...ard defective 1 Install the BCU correctly 2 Replace the BCU 3 Replace the controller board No Type Details Symptom Possible Cause Troubleshooting Procedures 671 D Engine board mismatch error Engine board and controller mismatch detected Wrong engine board installed Wrong controller board installed Check the type of engine board and controller board 1 Replace the BCU 2 Replace the controller board ...

Page 435: ...ion panel connector loose or defective 1 Check the harness connection 2 Replace the controller board No Type Details Symptom Possible Cause Troubleshooting Procedures 674 D Transmission error in controller board Video transmission error is detected in the controller board 01 M2P error M2P error is occurred during transmitting the video data to the ASIC Defective Controller Board 1 Turn the main sw...

Page 436: ... to the BCU 2 Replace the controller board 3 Replace the HDD 4 Replace the BCU No Type Details Symptom Possible Cause Troubleshooting Procedures 690 D GAVD communication error The I2C bus device ID is not identified during initialization A device status error occurs during I2C bus communication The I2C bus communication is not established due to an error other than a buffer shortage Loose connecti...

Page 437: ...otor 3 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures 721 B Front fence motor error The jogger fence motor in the finisher is not operating Jogger motor drive is obstructed jammed paper paper scraps etc The motor harness loose or broken Jogger fence HP sensor dirty loose defective Jogger fence motor defective 1 Check the connections and cables for...

Page 438: ...n board No Type Details Symptom Possible Cause Troubleshooting Procedures 725 B Finisher exit guide plate motor error The exit guide plate HP sensor did not activate within the prescribed time after the exit guide plate motor turned on Finisher exit guide plate motor drive is obstructed jammed paper paper scraps etc Exit guide plate motor harness loose broken Exit guide plate HP sensor harness loo...

Page 439: ... cables for the components mentioned above 2 Check for blockages in shift tray motor mechanism 3 Replace the shift tray HP sensor and or shift tray motor 4 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures 731 B Exit motor error The exit motor in the finisher is not operating Exit motor drive is obstructed jammed paper paper scraps etc The motor harn...

Page 440: ...ple unit does not detect the home position after the staple unit moves to its home position The HP sensor of the staple unit detects the home position after the staple unit moves from its home position Staple jam Number of sheets in stack exceeds allowed number of sheets for stapling Stapler motor obstructed Stapler motor defective 1 Check the connections and cables for the components mentioned ab...

Page 441: ... the stapler home position sensor 4 Replace the stapler movement motor No Type Details Symptom Possible Cause Troubleshooting Procedures 746 B Stack feed motor error The stack feed HP sensor in the 1000 sheet booklet finisher did not detect ON twice once jam error within the prescribed time after the stack feed motor turned on or The stack feed HP sensor did not detect OFF twice once jam error for...

Page 442: ...he upper transport motor 3 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures 750 B Tray lift motor error The tray lift motor in the 1000 sheet booklet finisher is not operating Motor harness loose broken Motor drive obstructed Stack height sensor dirty harness loose broken Motor defective Stack height sensor defective 1 Check the connections to the s...

Page 443: ...5 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures 761 B Folder plate motor error D589 The folder plate in the 1000 sheet booklet finisher moved but was not detected at the home position within the prescribed time The 1st detection failure issues a jam error and the 2nd failure issues this SC code Folder plate motor drive obstructed Folder plate HP ...

Page 444: ...nt motor 2 Replace the punch movement motor No Type Details Symptom Possible Cause Troubleshooting Procedures 764 B Paper position slide motor error D589 The paper position sensor detected movement of the slide but the slide was not detected at the home position within the prescribed time The 1st detection failure issues a jam error and the 2nd failure issues this SC code Motor harness loose broke...

Page 445: ...sensor moves but is not detected at the home position within the specified time The 1st detection failure issues a jam error and the 2nd failure issues this SC code Motor harness loose broken Motor drive obstructed Motor defective 1 Check the connections to the paper position sensor slide motor 2 Replace the paper position sensor slide motor No Type Details Symptom Possible Cause Troubleshooting P...

Page 446: ...ymptom Possible Cause Troubleshooting Procedures 792 B Finisher error The machine does not recognize the finisher but recognizes the bridge unit Defective connector Defective harness Incorrect installation 1 Check the connections between the finisher and the machine 2 Install a new finisher No Type Details Symptom Possible Cause Troubleshooting Procedures 793 01 B Front jogger motor error with 1 b...

Page 447: ...ures 793 02 B Rear jogger motor error with 1 bin tray D586 794 02 D Rear jogger motor error 1 bin tray D586 The machine does not detect a correct signal from the rear jogger fence HP sensor while the rear jogger motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Defective rear jogger motor Loosen connection Motor overload Defective rear jogger f...

Page 448: ... Procedures 793 04 B Exit guide plate motor error with 1 bin tray D586 794 04 D Exit guide plate motor error without 1 bin tray D586 The machine does not detect a correct signal from the exit guide plate HP sensor while the exit guide plate motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Defective exit guide plate motor Loosen connection Moto...

Page 449: ...ith 1 bin tray D586 794 06 D Stack height detection lever motor error without 1 bin tray D586 The machine does not detect a correct signal from the stack height detection lever HP sensor while the stack height detection lever motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Defective stack height detection lever motor Loosen connection Motor o...

Page 450: ...ment motor error with 1 bin tray D586 794 08 D Punch movement motor error without 1 bin tray D586 The machine does not detect a correct signal from the punch position sensor while the punch movement motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Defective punch movement motor Loosen connection Motor overload Defective punch position sensor 1...

Page 451: ... Procedures 793 11 B Stapler unit motor error with 1 bin tray D586 794 11 D Stapler unit motor error without 1 bin tray D586 The machine does not detect a correct signal from the paper position detection unit HP sensor while the stapler unit motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Defective paper position sensor unit motor Loosen conn...

Page 452: ... overload Defective shift roller HP sensor 1 Replace the shift roller HP sensor 2 Replace the paper position sensor unit motor No Type Details Symptom Possible Cause Troubleshooting Procedures 798 01 B Upper limit switch error D585 The upper limit switch of the 500 sheet finisher D585 is pushed due to tray lift error or some problems Upper limit switch pulled up Defective upper limit swtich 1 Chec...

Page 453: ...sensor 4 Replace the jogger motor 5 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures 798 03 B Rear fence motor error D585 The machine does not detect a correct signal from the rear jogger fence HP sensor while the rear jogger motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Rear jogger motor dri...

Page 454: ...out HP sensor 4 Replace the stack feed out motor 5 Replace the main board No Type Details Symptom Possible Cause Troubleshooting Procedures 798 05 B Positioning roller arm motor error D585 The machine does not detect a correct signal from the positioning roller HP sensor while the positioning roller arm motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this...

Page 455: ...s Symptom Possible Cause Troubleshooting Procedures 798 07 B Stapler movement motor error D585 The machine does not detect a correct signal from the stapler home position sensor while the stapler movement motor is operating The 1st detection failure issues a jam error and the 2nd failure issues this SC code Motor overload Loose connection of the stapler home position sensor Loose connection of the...

Page 456: ...ace the tray lift motor No Type Details Symptom Possible Cause Troubleshooting Procedures 798 09 B Edge depressor solenoid error D585 Paper height sensor is ON when the edge depressor solenoid switches ON and the edge depressors start lower The 1st detection failure issues a jam error and the 2nd failure issues this SC code Solenoid harness loose broken Solenoid obstructed Paper height sensor dirt...

Page 457: ... diagnostic module system kernel or root system files from the OS Flash ROM or the items on the SD card in the controller slot are false or corrupted OS Flash ROM data defective change the controller firmware SD card data defective use another SD card No Type Details Symptom Possible Cause Troubleshooting Procedures 818 D Watchdog timer error The watchdog timer detect the error even if system proc...

Page 458: ...shooting Procedures 820 D Self diagnostics error CPU XXXX Detailed error code 0001 to 06FF 0801 to 4005 CPU error During the self diagnostic the controller CPU detects an error There are 47 types of error code 0001 to 4005 depending on the cause of the error The CPU detects an error and displays the specific error code with the program address where the error occurs System firmware problem Defecti...

Page 459: ... the controller No Type Details Symptom Possible Cause Troubleshooting Procedures 821 D Self diagnostics error ASIC XXXX Detailed error code 0B00 ASIC error The write verify check error has occurred in the ASIC Defective ASIC device Replace the controller 0B06 ASIC detection error The I O ASIC for system control is not detected Defective ASIC Defective North Bridge and PCI I F Replace the controll...

Page 460: ...ot detect the video bridge device Defective I F between the video bridge device and controller Replace the controller 50A2 Video bridge device ASIC register error 1 The CPU detects the video bridge device but detects error data from the video bridge device Defective I F between the video bridge device and controller Replace the controller No Type Details Symptom Possible Cause Troubleshooting Proc...

Page 461: ...heck sum stored in ROM 6104 PHY IC error The PHY IC on the controller cannot be correctly recognized 6105 PHY IC loop back error An error occurred during the loop back test for the PHY IC on the controller Replace the controller No Type Details Symptom Possible Cause Troubleshooting Procedures 824 C Self diagnosis error Standard NVRAM The controller cannot recognize the standard NVRAM installed or...

Page 462: ...he NVRAM with another NVRAM with an RTC device No Type Details Symptom Possible Cause Troubleshooting Procedures 827 C Self diagnostic error Standard SDRAM DIMM XXXX Detailed error code 0201 Verification error Error detected during a write verify check for the standard RAM SDRAM DIMM Loose connection Defective SDRAM DIMM Defective controller 1 Turn the main switch off and on 2 Replace the SDRAM DI...

Page 463: ...e connection Defective SDRAM DIMM Defective controller 1 Turn the main switch off and on 2 Replace the SDRAM DIMM 3 Replace the controller 0302 Memory structure data error The memory structure data error for the optional RAM SDRAM DIMM is detected when the self diagnostic is executed Defective RAM DIMM Defective SPD ROM on RAM DIMM Defective 12C bus Replace the RAM DIMM No Type Details Symptom Pos...

Page 464: ...roubleshooting Procedures 835 B Self diagnostic error Centronic device 1102 Loopback connector is connected but check results in an error IEEE1284 connector error Centronic loopback connector defective Replace the controller board 110C Loopback connector is connected but check results in an error ASIC device error IEEE1284 connector error Centronic loopback connector defective Replace the controll...

Page 465: ...lash ROM was not recognized Defective controller board Replace the controller board No Type Details Symptom Possible Cause Troubleshooting Procedures 840 B EEPROM error 1 EEPROM access During the I O processing reading error is occurred The 3rd reading failure issues this SC code During the I O processing writing error is occurred Defective EEPROM Replace the EEPROM No Type Details Symptom Possibl...

Page 466: ... Abnormal IEEE1394 interface error IEEE1394 interface board defective Controller board defective 1 Turn the main switch off and on 2 Replace the IEEE1394 interface board 3 Replace the controller No Type Details Symptom Possible Cause Troubleshooting Procedures 853 B Wireless LAN board error 1 At startup the wireless LAN board could be accessed but the wireless LAN board IEEE 802 11b or Bluetooth c...

Page 467: ...ard 802 11b or Bluetooth Wireless LAN board defective Wireless board connection not tight 1 Check the connection 2 Replace the wireless LAN Bluetooth card No Type Details Symptom Possible Cause Troubleshooting Procedures 857 B USB I F Error The USB driver is unstable and generated an error The USB I F cannot be used The USB driver can generate three types of errors RX CRC and STALL errors Only the...

Page 468: ...r board 2 A NVRAM data encryption error 1 An error occurs while the NVRAM data is encrypted Defective NVRAM on the controller board Replace the NVRAM 30 A NVRAM data encryption error 2 An error occurs before the NVRAM data is encrypted Defective controller board Turn the machine power off on If the error reoccurs replace the controller board 31 A Other error A serious error occurs while the data i...

Page 469: ...ata encryption Format the HDD 10 Data read write error The DMAC error is detected twice or more See SC863 below No Type Details Symptom Possible Cause Troubleshooting Procedures 860 B HDD error 1 The hard disk connection is not detected because it is defective or has not been formatted Cable between HDC and HDD loose or defective HDD power connector loose or defective HDD not formatted HDD defecti...

Page 470: ... board No Type Details Symptom Possible Cause Troubleshooting Procedures 862 D Bad sector number error The number of bad sectors in the HDD image data area goes over 101 Defective HDD 1 Format the HDD with SP5 832 002 2 Replace the HDD No Type Details Symptom Possible Cause Troubleshooting Procedures 863 D HDD error 3 Startup without HD data lead Data stored on the hard disk is not read correctly ...

Page 471: ...Details Symptom Possible Cause Troubleshooting Procedures 864 D HDD error 4 While reading data from the HDD or storing data in the HDD data transmission fails Defective HDD 1 Format the HDD with SP5 832 002 1 Replace the HDD No Type Details Symptom Possible Cause Troubleshooting Procedures 865 D HDD error 5 HDD responded to an error during operation for a condition other than those for SC863 or 86...

Page 472: ...e was turned on was removed while the machine power was on The SD card is ejected from the slot 1 Install the SD card 2 Turn the main switch off and on No Type Details Symptom Possible Cause Troubleshooting Procedures 868 D SD card error 3 SD card access An error occurred while an SD card was used SD card not inserted correctly SD card defective Controller board defective Note If you want to try t...

Page 473: ...872 B HDD mail RX data abnormal An error was detected at power on The data received during mail receive could be neither read nor written Defective HDD Power failure during an access to the HDD 1 Turn the main switch off and on 2 Initialize the HDD partition SP5 832 007 3 Replace the HDD No Type Details Symptom Possible Cause Troubleshooting Procedures 873 B HDD mail TX data error An error was det...

Page 474: ...e Troubleshooting Procedures 875 D Delete All error 2 Data area An error occurred while the machine deleted data from the HDD Note The source of this error is the Data Overwrite Security Unit running from an SD card The logical format for the HDD fails Turn the main switch off on and try the operation again No Type Details Symptom Possible Cause Troubleshooting Procedures 876 CTL D Log Data Error ...

Page 475: ...efective NVRAM data Initialize the HDD with SP5832 004 005 Log Data Error 5 Installed NVRAM or HDD which is used in another machine 1 Reinstall the previous NVRAM or HDD 2 Initialize the HDD with SP5832 004 099 Log Data Error 99 Other than the above causes Ask your supervisor No Type Details Symptom Possible Cause Troubleshooting Procedures 877 B Data Overwrite Security SD card error The all delet...

Page 476: ...hooting Procedures 880 D File format converter error A request for access to the File Format Converter MLB was not answered within the specified time File format converter disconnected Defective file format converter 1 Check the file format converter is connected correctly 2 Replace the file format converter No Type Details Symptom Possible Cause Troubleshooting Procedures 881 D Authentication are...

Page 477: ...bleshooting Procedures 900 D Electrical total counter error The total count contains something that is not a number NVRAM incorrect type NVRAM defective NVRAM data scrambled Unexpected error from external source 1 Check the connection between the NVRAM and controller 2 Replace the NVRAM 3 Replace the controller board No Type Details Symptom Possible Cause Troubleshooting Procedures 901 D Mechanica...

Page 478: ...ls Symptom Possible Cause Troubleshooting Procedures 921 B Printer error 2 When the application started the necessary font was not on the SD card A necessary font is not found in the SD card The SD card data is corrupted Check that the SD card has the correct data No Type Details Symptom Possible Cause Troubleshooting Procedures 925 B Network File Error The file that manages NetFile is corrupted a...

Page 479: ...pe Details Symptom Possible Cause Troubleshooting Procedures 991 C Software continuity error The software attempted to perform an unexpected operation However unlike SC990 the object of the error is continuity of the software Software program error Internal parameter incorrect insufficient working memory This SC is not displayed on the LCD logging only No Type Details Symptom Possible Cause Troubl...

Page 480: ... Possible Cause Troubleshooting Procedures 995 D Controller Board Mismatch 001 Defective BCU NVRAM Replacement error 1 Install the previous NVRAM 2 Input the serial number with SP5811 004 and turn the main power switch off on 002 Defective NVRAM Defective controller 1 Update the controller firmware 2 Install a new NVRAM and turn off and on the main power switch after SC995 002 has occurred 003 Inc...

Page 481: ...etails Symptom Possible Cause Troubleshooting Procedures 998 CTL D Application start error No applications start within 60 seconds after the power is turned on Loose connection of RAM DIMM ROM DIMM Defective controller Software problem 1 Check the setting of SP5875 001 If the setting is set to 1 OFF change it to 0 OFF 2 Check if the RAM DIMM and ROM DIMM are correctly connected 3 Reinstall the con...

Page 482: ...04 Printer driver settings used when the problem occurs All data displayed on the screen SC code error code and program address where the problem is logged Image file which causes the problem if possible 3 Appendix Service Call Conditions 124 3 ...

Page 483: ... Adjustment for details 3 Tray Middle Thick 4 Tray Thick 7 By pass Plain 8 By pass Middle Thick 9 By pass Thick 13 Duplex Plain 14 Duplex Middle Thick 1002 Side to Side Registration 1 By pass Table Adjusts the printing side to side registration from each paper feed station using the Trimming Area Pattern SP2902 Pattern No 10 4 0 to 4 0 0 0 0 1 mm step Use the key to toggle between and before enter...

Page 484: ...ray 1 Thick 7 Paper Tray 2 3 4 LCT Plain 8 Paper Tray 2 3 4 LCT Middle Thick 9 Paper Tray 2 3 4 LCT Thick 12 By pass Plain 13 By pass Middle Thick 14 By pass Thick 18 Duplex Plain 19 Duplex Middle Thick 1007 By pass Paper Size Controls paper size detection for the by pass feed table 1 LG Detection 0 to 1 0 0 LTSEF 1 LG 1101 Flicker Control Switches flicker control on off 0 Off 1 On 1103 Fusing Idl...

Page 485: ...16 C or lower 100 to 150 130 1 C step 5 Reload Permit Setting Reload Temp Cold Ends 1105 Fusing Temperature Adjustment 1 Roller Center Plain1 Adjusts the fusing temperature at the center and both ends of the hot roller for plain paper 1 D120 D139 120 to 200 155 1 C step D121 D122 D140 D141 120 to 200 165 1 C step 2 Roller Ends Plain1 3 Roller Center Plain2 Adjusts the fusing temperature at the cen...

Page 486: ...oller in stand by mode 0 to 30 5 1 C 13 Wait Temp Ends Minus 14 After Warming up Time In this machine fusing temperature is kept 10 C higher than the normal temperature for a short while after the machine warms up This SP selects the length of time that this temperature is used 0 to 180 12 1s step 15 After Warming up No of Page In this machine fusing temperature is kept 10 C higher than the normal...

Page 487: ...Registration Waiting Plain2 22 Registration Waiting M Thick 23 Registration Waiting Thick Turns the registration waiting mode on or off for each paper type 0 to 1 1 1 0 Off 1 On The paper waits at the registration roller until the fusing temperature reaches the prescribed temperature adjustable with SP1105 024 to 31 24 Waiting Center Minus Plain1 Adjusts the offset value for each re load temperatu...

Page 488: ...py Down Temp Ends 36 Copy Down Temp Add Center Adjusts the additional temperature until a specified period of time passes or a specified number of sheets are printed after reload 0 to 30 5 1 deg 37 Copy Down Temp Add Ends 38 Feed Permit Setting Thick Adjusts the temperature at which feeding thick paper is permitted Thick paper can be fed when the specified fusing temperature minus the actual tempe...

Page 489: ...rmal Level2 Specifies the correction temperature for the level 2 of the job image control 25 to 10 5 1 deg 1124 CPM Down Setting Specifies the settings for the CPM down mode 6 High 1st CPM Specifies the 1st CPM down ratio against the normal CPM in the high temperature condition 10 to 100 60 5 step 7 High 2nd CPM Specifies the 2nd CPM down ratio against the normal CPM in the high temperature condit...

Page 490: ... for 3rd CPM down of A4 paper size 100 to 250 225 1 deg step 15 High 1st CPM Down Temp B5 Press Specifies the pressure roller temperature for 1st CPM down of B5 paper size 100 to 250 200 1 deg step 16 High 2nd CPM Down Temp B5 Press Specifies the pressure roller temperature for 2nd CPM down of B5 paper size 100 to 250 205 1 deg step 17 High 3rd CPM Down Temp B5 Press Specifies the pressure roller ...

Page 491: ...rd CPM down of A6 paper size 100 to 250 210 1 deg step 24 Judging Interval Specifies the interval for CPM down judgement 1 to 250 10 1 sec step 1152 Fusing Nip Band Check Checks the fusing nip band 1 Execute Executes the fusing nip band check from the by pass tray 2 Pre idling Time Specifies the fusing rotation time before executing SP1152 001 0 to 999 20 1 sec step 3 Stop Time Specifies the time ...

Page 492: ...arting paper feed after registration increase the value to help the registration roller feed the paper 1 By pass Feed 0 to 10 5 1 mm step 2 Tray 1 Feed 3 Other Trays 1907 Paper Feed Timing Adj 1 Feed Solenoid ON 10 to 10 0 1mm step 5 Inverter Stop Position 15 Re Feed Stop Position 20 Bank1 Feed Solenoid ON Plain The feed solenoid turns on A mm before the pick up roller feed out the trailing edge o...

Page 493: ...m before the pick up roller feed out the trailing edge of the paper A Original length 80 x B 100 B setting value 35 to 85 35 5 step 26 Bank1 Feed Clutch OFF Plain The feed solenoid turns off A mm after the pick up roller feed out the trailing edge of the paper A 4 B B setting value 10 to 10 0 1mm step 27 Bank1 Feed Clutch OFF Middle Thick 28 Bank1 Feed Clutch OFF Thick 1 29 Bank2 Feed Clutch OFF P...

Page 494: ...alue 0 to 50 0 1mm step 24 Bridge Junction Gate SOL OFF Middle Thick 25 Bridge Junction Gate SOL OFF Thick 1 1950 Fan Cooling Time Set Adjust the rotation time for the fan motor Fan for PSU fusing heater controller box after a job end 10 to 600 10 1 sec 1991 Max Fusing Lamp Duty DFU These SP codes are debugging tools 1 Roller Center 40 to 100 100 10 2 Roller Ends 3 After Warming up Center 4 After ...

Page 495: ...the charge roller when making the Vsdp ID sensor pattern for charge roller bias correction The actual charge roller voltage is this value plus the value of SP2001 1 0 to 400 200 10 V step 3 Temporary Input Inputs the charge roller voltage temporarily for test purposes Do not change the value 0 to 2500 0 10 V step 2005 Charge Bias Correction 1 Vsdp Min Adjusts the lower threshold value for the char...

Page 496: ...opy mode and printer mode Press Clear Stop key to toggle plus or minus 0 5 to 0 5 0 0 1 2103 Erase Margin Adjust 1 Leading Edge Adjusts the leading edge erase margin The specification is 3 2 mm See Replacement and Adjustment Copy Adjustment for details 0 0 to 4 0 3 0 0 1 mm step 2 Trailing Edge Adjusts the trailing edge erase margin The specification is 0 5 mm or more See Replacement and Adjustmen...

Page 497: ...l M Size Plain Adjusts the trailing edge erase margin on the reverse side of duplex copies for plain paper of length 216 1 to 297 mm The actual trailing edge erase margin on the reverse side is this value plus the value of SP2101 2 The specification is 0 5 mm or more See Replacement and Adjustment Copy Adjustment for details 0 0 to 4 0 0 8 0 1 mm step 7 Duplex Trail S Size Plain Adjusts the traili...

Page 498: ...o 1 5 0 3 0 1 mm step 10 Duplex Trail L Size Thick Adjusts the trailing edge erase margin on the reverse side of duplex copies for thick paper longer than 297 mm The actual trailing edge erase margin on the reverse side is this value plus the value of SP2101 2 The specification is 0 5 mm or more See Replacement and Adjustment Copy Adjustment for details 0 0 to 4 0 1 0 1 mm step 11 Duplex Trail M S...

Page 499: ...e is this value plus the value of SP2101 3 The specification is 2 1 5 mm See Replacement and Adjustment Copy Adjustment for details 0 0 to 1 5 0 1 0 1 mm step 14 Duplex Right Thick Adjusts the right side erase margin on the reverse side of duplex copies on thick paper The actual right side erase margin on the reverse side is this value plus the value of SP2101 4 The specification is 2 2 5 1 5 mm S...

Page 500: ...Pattern 4dot 3 Horizontal Line 1dot 14 Trimming Area 4 Horizontal Line 2 dot 15 Black Band Horizontal 5 Grid Vertical Line 16 Black Band Vertical 6 Grid Horizontal Line 17 Checker Flag Pattern 7 Grid Pattern Small 18 Grayscale Vertical 8 Grid Pattern Large 19 Grayscale Horizontal 9 Argyle Pattern Small 20 Full Dot Pattern 10 Argyle Pattern Large 21 All White Pattern 2201 Development Bias Adjust 1 ...

Page 501: ...ler before the development bias is turned off This SP adjusts the time for applying the charge 10 to 150 100 10 ms step 2 Development Bias Adjusts the development bias off time 10 to 200 80 10 ms step 2211 PCU Reverse Interval Adjusts the PCU reverse interval for cleaning during a job When the machine has made this number of copies in the middle of a job the machine reverses to clean the edge of t...

Page 502: ...de Lead Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 3 Thin 1side Trail Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 4 Thin 2side Image Area Adjusts the transfer current for copying 4 to 4 0 1 A step 5 Thin 2side Lead Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 6 Thin 2side Trail Edge Adjusts the transfer current for copying 4 to 4 0 1 A st...

Page 503: ...nsfer current for copying 4 to 4 0 1 A step 11 Plain 2side Lead Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 12 Plain 2side Trail Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 13 Middle 1side Image Area Adjusts the transfer current for copying 4 to 4 0 1 A step 14 Middle 1side Lead Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 15 Middle 1side ...

Page 504: ...the transfer current for copying 4 to 4 0 1 A step 20 Thick 1side Lead Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 21 Thick 1side Trail Edge Adjusts the transfer current for copying 4 to 4 0 1 A step 22 Input 1side Adjusts the transfer current for copying 0 to 30 0 1 A step 23 Input 2side Adjusts the transfer current for copying 0 to 30 0 1 A step 24 Non Image Area Adjusts the ...

Page 505: ...10 0 1 mm 2 Transfer Current Switch Timing Trail Edge Adjusts the transfer current switch timing based on FGATE negate 10 to 10 0 1 mm 2303 Transfer Roller Cleaning Bias 1 Positive Adjusts the positive current of the paper transfer roller for cleaning the paper transfer roller 0 to 20 10 1 A 2 Negative Adjusts the negative current of the paper transfer roller for cleaning the paper transfer roller...

Page 506: ...sensor pattern and corrects the reference value of the TD sensor The corrected reference value for the TD sensor is recorded here 2 ID Sensor PWM Value Displays the PWM value of the ID sensor after performing the developer initialization 2901 Separation Voltage Adjust 1 1side Lead Edge Adjusts the voltage that is applied to the separation plate during printing at the leading edge of the paper on t...

Page 507: ...the interval specified by SP2906 2 When making many copies of an original that contains vertical lines such as a table separation may not work correctly then a tailing image will occur ghosts of the vertical lines will continue past the bottom of the table This SP prevents this problem 0 0 to 1 0 0 0 0 1 mm step 2 Number of Sheets Changes the interval for the image shift specified by SP2906 1 0 to...

Page 508: ... user 1 sets an original 2 touches a key or 3 opens the platen cover or document feeder This shortens the time to the first copy However with the default 10 s set the motor stops if the user does nothing for 10 s after doing one of the actions above and stops 10 s at the end of a job Note If set at 0 the polygon motor never turns off during stand by However when the machine goes into energy saver ...

Page 509: ...e input value should be a multiple of 3 e g 3 6 9 See Toner Density Control for more details 2925 Toner Supply Ratio Adjusts the toner supply rate for fixed toner supply mode This SP is effective only when SP2921 is 2 or 3 Increasing this value increases the toner supply motor on time So use a high value if the user tends to make lots of copies that have a high proportion of black See Toner Densit...

Page 510: ... out Toner near end counter Toner near end level When making a lot of copies after changing this setting to 1 the carrier may be attracted to the drum when the toner runs out which may damage the drum 2929 Vref Adjustment 1 Upper Limit Adjusts the upper limit for Vref 0 5 to 3 5 3 10 0 05 V step 2 Lower Limit Adjusts the lower limit for Vref 0 5 to 3 5 1 40 0 05 V step 2930 TD Sensor Manual Settin...

Page 511: ... step 2935 ID Sensor Initialization Performs the ID sensor initial setting Press Execute on the touch panel to start Perform this setting after replacing or cleaning the ID sensor 2992 Copies After TD Sensor Error Selects the number of copies that can be made after a TD sensor error has been detected When the machine copies this amount an SC condition will occur If the optional fax unit is install...

Page 512: ...b end 1 Interrupt Read pattern at interval set with SP2995 2 even if the job is not completed 2996 Transfer Roller Cleaning These SP codes determine how the transfer roller is cleaned 1 0 OFF 1 ON Selects whether the transfer roller is cleaned Transfer roller cleaning is necessary only when black spots occur in the image areas of copies This can occur when bad environmental conditions increase the...

Page 513: ...ng to rotate the drum in reverse after the end of each job The wait time calculation formula is as follows 0 to 999 300 1 This SP is adjusted in units of 30 ms 1 step 30 ms 2 steps 60 ms etc If 0 is selected the drum reverses immediately at the end of the job 2 Reverse Time Adjusts the drum reverse rotation time 0 to 99 60 1 This SP is adjusted in units of 60 ms 1 step 6 ms 2 steps 12 ms etc If 0 ...

Page 514: ...System SP Tables 3 SP3xxx There are no Group 3 SP codes for this machine 4 Appendix Service Program Mode Tables 156 4 ...

Page 515: ...nning Press to toggle 2 5 to 2 5 0 0 0 1 mm step As you enter negative values the image will disappear at the left and as you enter positive values the image will appear at the left 4012 Scanner Erase Margin Scale Adjusts the erase margin at each side for scanning in book mode and ADF mode Do not adjust this unless the user wishes to have a scanner margin that is greater than the printer margin Th...

Page 516: ...hat can cause black lines in copies If dust is detected a system banner message is displayed but processing does not stop 1 Dust Detect On Off Issues a warning if there is dust on the narrow scanning glass of the ADF when the original size is detected before a job starts This function can detect dust on the white plate above the scanning glass as well as dust on the glass Sensitivity of the level ...

Page 517: ...ing remains on 3 Dust Reject Lvl Selects the level of the sub scan line correction when using the ARDF 0 to 4 0 1 step 0 Off 1 Weakest 2 Weak 3 Strong 4 Strongest 4301 APS Operation Check Displays the status of the APS sensors and platen DF cover sensor 4303 APS Min Size Selects if the copier defaults to A5 SEF LEF if the APS sensor cannot detect the size of a small original 0 to 1 0 1 0 No Origin...

Page 518: ...ime 20 to 100 60 20 msec 3 Lamp ON Delay Time 0 to 200 40 20 msec 4 LED PWM Duty 0 to 100 60 1 4310 Scan Size Detect Value Displays the detected value by CCD Each detection point for paper size and color is displayed on the LCD 1 S1 R 0 to 255 0 1 digit 2 S1 G 3 S1 B 4 S2 R 5 S2 G 6 S2 B 7 S3 R 8 S3 G 9 S3 B Each detection point S1 S2 S3 in SP4310 is as follows 4 Appendix Service Program Mode Tabl...

Page 519: ... These SPs set the area to be masked during platen book mode scanning 1 Book Leading Edge 0 to 3 0 0 0 0 1 mm step 2 Book Trailing Edge 3 Book Left 4 Book Right 5 ADF Leading Edge 7 ADF Right 8 ADF Left System SP Tables 4 161 4 ...

Page 520: ...Scanned Grid scale 7 Slant grid pattern 22 Scanned Color patch 8 Gradation K 23 Scanned Slant Grid C 9 Check pattern 16 24 Scanned Slant Grid D 10 Gray patch 16 1 25 Gray Scale 18 text 11 Gray patch 16 2 26 Gray Scale 18 photo 12 Gray patch 64 27 Gray Scale 256 text 13 Grid pattern 2 28 Gray Scale 256 photo 14 Color patch K 4429 Select Copy Data Security Adjusts the ICI density level 1 Copying 0 t...

Page 521: ...i Txt Dropout 4553 Scan Apli Txt Photo 4554 Scan Apli Photo 4565 Scan Apli GrayScale 4570 Scan Apli Col Txt Photo 4571 Scan Apli Col Gloss Photo 4572 Scan Apli AutoCol 5 MTF 0 Off 1 15 Weak Strong 0 to 15 8 1 step 0 MTF Off When the CCD converts the original image to electrical signals the contrast is reduced due to the influence that adjacent white and black pixels have on one another as a result...

Page 522: ...e of background 0 to 7 0 1 step 0 Default Off 7 Strongest 4580 Fax Apli Txt Chart 4581 Fax Apli Txt 4582 Fax Apli Txt Photo 4583 Fax Apli Photo 4584 Fax Apli Original 1 4585 Fax Apli Original 2 5 MTF 0 Off 1 15 Weak Strong 0 to 15 8 1 step 0 MTF Off When the CCD converts the original image to electrical signals the contrast is reduced due to the influence that adjacent white and black pixels have ...

Page 523: ...dependent dot erasure to improve the appearance of background 0 to 7 0 1 step 0 Default Off 7 Strongest 10 Text Erasure Sets the erasure level of textures Set higher for stronger effect lower for weaker effect 0 to 2 0 1 step 0 Not activated Note This SP code exists for SP4580 SP4582 and SP4583 only 4600 SBU Version Display Displays the version number of the SBU 1 SBU ID 0 to 0xFF 0 1 2 GASBU N ID...

Page 524: ...As soon as the LD units receive the FGATE signal they send a feedback signal to the BCU SC230 SC231 if the FGATE signal fails to switch on or off 4609 Gray Balance Set R Adjusts the gray balance of the red signal for each scanning mode 1 Book Scan 384 to 255 46 1 digit 2 DF Scan 4610 Gray Balance Set G Adjusts the gray balance of the green signal for each scanning mode 1 Book Scan 384 to 255 20 1 ...

Page 525: ...t step 4624 Black Level Adj Display Note GE Green Even signal GO Green Odd signal 1 Latest GE Color Displays the black offset value for the even green signal in the CCD circuit board 0 to 16383 0 1 digit step 2 Latest GO Color Displays the black offset value for the odd green signal in the CCD circuit board 0 to 16383 0 1 digit step 4625 Black Level Adj Display Note BE Blue Even signal BO Blue Odd...

Page 526: ...just Latest B Color Displays the gain value of the amplifiers on the controller for Blue 0 to 7 0 1 digit step 4631 Digital Gain Adjust Displays the gain value of the amplifiers on the controller for Red 1 Latest RE Color 0 to 1023 0 1 digit 2 Latest RO Color 4632 Digital Gain Adjust Displays the gain value of the amplifiers on the controller for Green 1 Latest GE Color 0 to 1023 0 1 digit 2 Lates...

Page 527: ...value for the odd red signal in the CCD circuit board 0 to 16383 0 1 digit step 4655 Black Level Adj Display GE Green Even signal GO Green Odd signal 1 Last Correct Value GE Color Displays the previous black offset value for the even green signal in the CCD circuit board 0 to 16383 0 1 digit step 2 Last Correct Value GO Color Displays the previous black offset value for the odd green signal in the...

Page 528: ...he previous gain value of the amplifiers on the controller for Blue 0 to 7 0 1 digit step 4661 Digital Gain Adjust RE Red Even signal RO Red Odd signal 1 Last Correct Value RE Color Displays the previous 2nd black offset value for the even red signal in the CCD circuit board 0 to 1023 0 1 digit step 2 Last Correct Value RO Color Displays the previous 2nd black offset value for the odd red signal i...

Page 529: ...nal RO Red Odd signal 1 Factory Setting RE Color Displays the factory setting values of the black level adjustment for the even red signal in the CCD circuit board 2 Factory Setting RO Color Displays the factory setting values of the black level adjustment for the odd red signal in the CCD circuit board 4674 Black Level Adj Display DFU GE Green Even signal GO Green Odd signal 1 Factory Setting GE ...

Page 530: ...tory setting values of the gain adjustment for Green 4679 Analog Gain Adjust Factory Setting B Color DFU Displays the factory setting values of the gain adjustment for Blue 4680 Digital Gain Adjust DFU Displays the gain value of the amplifiers on the controller for Red 1 Factory Setting RE Color 2 Factory Setting RO Color 4681 Digital Gain Adjust DFU Displays the gain value of the amplifiers on th...

Page 531: ...isplays the peak level of the white level scanning 1 RE 2 RO 4691 White Peak Level Read DFU Displays the peak level of the white level scanning 1 GE 2 GO 4692 White Peak Level Read DFU Displays the peak level of the white level scanning 1 BE 2 BO 4693 Black Peak Level Read DFU Displays the peak level of the black level scanning 1 RE 2 RO 4694 Black Peak Level Read DFU Display the peak level of the...

Page 532: ... the free run 2 Lamp ON 4804 Home Position Moves the exposure lamp a short distance and immediately returns it to its home position Touch Execute Completed Exit 4806 Carriage Save Moves the exposure lamp a short distance away from the home position and stops Touch Execute Completed Exit Do SP4804 to return the exposure lamp to its home position Note This SP is done before shipping the machine to a...

Page 533: ... threshold value for independent dot erase The 0 setting disables independent dot erase A higher setting detects more spurious dots for erasing However this could cause dots to erase in images that contain areas filled by dithering 1 Ind Dot Erase Text 0 to 7 0 1 2 Ind Dot Erase Generation Copy 4905 Select Gradation Level Changes the parameters for dithering 0 to 255 0 1 step 4906 Filter Setting O...

Page 534: ...number to be selected using the 10 key pad 0 to 11 2 1 0 Scanner input RGB images 1 Scanner I F RGB images 2 RGB images done by Shading correction Shading ON Black offset ON 3 Shading data 4 Inner pattern data Gray scale 5 RGB images done by Line skipping correction 6 RGB images done by Digital AE 7 RGB images done by Vertical line correction 8 RGB image done by Scanner gamma correction 9 RGB imag...

Page 535: ...ep 0 weakest skew correction 9 strongest skew correction 4994 Text Photo Detection Level Adj High Compression PDF Selects the definition level between Text and Photo for high compression PDF 0 to 2 1 1 step 0 Text priority 1 Normal 2 Photo priority 4996 White Paper Detection Level Selects the threshold level of the original background density 0 to 6 3 1 step 0 Lightest 6 Darkest System SP Tables 4...

Page 536: ...cts whether the printer counter is displayed on the LCD 0 1 0 1 0 Displays the total counter only 1 Displays both total counter and printer counter 5047 Paper Display Determines whether the tray loaded with paper printed on one side is displayed 0 to 1 0 1 0 Not displayed 1 Displayed 5052 Return Time Priority Type Select the priority to return to the stand by mode 0 to 1 0 1 0 Energy Save have pri...

Page 537: ...es not display the remaining toner display icon on the LCD 0 to 1 0 1 0 Not displayed 1 Displayed 5062 Parts PM System Setting Display or does not display the PM part yield on the LCD 0 to 1 0 1 0 Not displayed 1 Displayed 1 PCU 5066 Parts PM Display Setting DFU 5067 Parts PM System Setting Selects the service maintenance or user maintenance for each PM parts If the user service is selected PM ale...

Page 538: ...es is selected A3 and DLT paper are counted twice that is A4 x2 and LT x2 respectively 5113 Optional Counter Type 1 Default Optional Counter Type Selects the type of counter 0 None 1 Key Card RK3 4 Japan only 2 Key Card Down 3 Pre paid Card 4 Coin Lock 5 MF Key Card Must be enabled with SP5114 11 Exp Key Card Add 12 Exp Key Card Deduct 5114 Optional Counter I F 1 MF Key Card Extension Use this SP ...

Page 539: ...used 2 No not removed 5121 Counter Up Timing Determines whether the optional key counter counts up at paper feed in or at paper exit 0 or 1 0 1 0 Feed 1 Exit 5126 F Size Original Setting Selects the F size original setting 0 to 2 0 1 step 0 8 5 x 13 Foolscap 1 8 25 x 13 Folio 2 8 x 13 F 5127 APS OFF Mode This program disables the APS 0 Not disabled 1 Disabled System SP Tables 5 181 4 ...

Page 540: ...or long paper 0 to 1 0 1 0 Off 1 On Sets the tray for feeding paper up to 600 mm long With this SP selected on paper jams are not detected in the paper path 5162 App Switch Method Controls if the application screen is changed with a hardware switch or a software switch 0 or 1 0 1 0 Soft Key Set 1 Hard Key Set 5167 Fax Printing Mode at Optional Counter Off Enables or disables the automatic print ou...

Page 541: ... 1 0 to 1 0 EU ASIA 1 NA 1 step 0 A4 LEF 1 LT LEF 2 Tray 1 2 0 or 1 0 EU ASIA 1 NA 0 A3 1 DLT 3 Tray 1 3 0 or 1 0 EU ASIA 1 NA 0 B4 1 LG 4 Tray 1 4 0 or 1 0 EU ASIA 1 NA 0 B5 LEF 1 Exe LEF 5 Tray 1 5 0 or 1 0 EU ASIA 1 NA 0 A5SEF 1 HLTSEF 6 Tray 2 1 0 or 1 0 EU ASIA 1 NA 0 A4 LEF 1 LT LEF 7 Tray 2 2 0 or 1 0 EU ASIA 1 NA 0 A3 1 DLT 8 Tray 2 3 0 or 1 0 EU ASIA 1 NA 0 B4 1 LG 9 Tray 2 4 0 or 1 0 EU ...

Page 542: ...3 0 or 1 0 EU ASIA 1 NA 0 B4 1 LG 17 Tray 4 4 0 or 1 0 EU ASIA 1 NA 0 B5 LEF 1 Exe LEF 5186 RK 4 Setting Japan Only Enables or disables the prevention for RK4 accounting device disconnection If the RK4 is disconnected for 10 seconds when this SP is set to 1 Enable the machine automatically jams a sheet of paper and stops 0 or 1 0 1 step 0 Disable 1 Enable 5188 Copy NV Version DFU 5195 Limitless SW...

Page 543: ...s the page numbers printed on both sides during duplexing 10 to 10 0 1 mm 0 is center minus is left is right 4 Duplex Printout High Low Position Vertically positions the page numbers printed on both sides during duplexing 10 to 10 0 1 mm 0 is center minus is down is up 5302 Set Time DFU Sets the time clock for the local time This setting is done at the factory before delivery The setting is GMT ex...

Page 544: ...or 002 or 003 becomes a seven digit setting 3rd The number of the week for the day selected at the 4th digit If 0 is selected for Sunday for example and the selected Sunday is the start of the 2nd week then input a 2 for this digit 4th Day of the week 0 Sunday 1 Monday 5th 6th The time when the change occurs 24 hour as hex code Example 00 00 Midnight 00 01 00 1 a m 01 and so on 7th The number of h...

Page 545: ... Certification Detail Selects the log out type for the extend authentication device Bit 0 Log out without an IC card 0 Not allowed default 1 Allowed 200 SDK1 Unique ID SDK is the Software Development Kit This data can be converted from SAS VAS when installed or uninstalled DFU 201 SDK1 Certification Method 210 SDK2 Unique ID 211 SDK2 Certification Method 220 SDK3 Unique ID 221 SDK3 Certification M...

Page 546: ...es assigned by the key operator to restrict the use of the machine Press Execute to clear 5411 LDAP Certification 4 Easy Certification Determines whether easy LDAP certification is done 0 or 1 1 1 1 On 0 Off 5 Password Null Not Permit This SP is referenced only when SP5411 4 is set to 1 On 0 or 1 0 1 0 Password NULL not permitted 1 Password NULL permitted 6 Detail Option Determines whether LDAP op...

Page 547: ...system waits cancels lockout if correct user ID and password are entered 4 Cancellation Time Determines the length of time that the system waits for correct input of the user ID and password after a lockout has occurred This setting is used only if SP5413 3 is set to 1 on 1 to 9999 60 1 min 5414 Access Mitigation 1 Mitigation On Off Switches on off masking of continuously used IDs and passwords th...

Page 548: ...to 200 200 1 users 2 Access Password Max Number Limits the number of passwords used by the access exclusion and password attack detection functions 50 to 200 200 1 passwords 3 Monitor Interval Sets the processing time interval for referencing user ID and password information 1 to 10 3 1 sec 5417 Access Attack 1 Access Permissible Number Sets a limit on access attempts when an excessive number of a...

Page 549: ...200 1 attempt 5420 User Authentication These settings should be done with the System Administrator Note These functions are enabled only after the user access feature has been enabled 1 Copy Determines whether certification is required before a user can use the copy applications 0 or 1 0 1 0 On 1 Off 11 Document Server Determines whether certification is required before a user can use the document...

Page 550: ...fore a user can use the SDK application 61 SDK2 71 SDK3 5430 Auth Dialog Message Change 1 Message Change On Off Turns on or off the displayed message change for the authentication 0 or 1 0 1 0 Off 1 On 2 Message Text Download Executes the message download for the authentication 3 Message Text ID Inputs message text for the authentication 5431 External Auth User Preset 10 Tag Turns on or off the ta...

Page 551: ...the mail information for the external authentication 0 or 1 1 0 Not permit 1 Permit 30 Fax 0 or 1 1 0 Not permit 1 Permit Turns on or off the copy permission of the fax information for the external authentication 31 FaxSub Turns on or off the copy permission of the fax additional information for the external authentication 0 or 1 1 0 Not permit 1 Permit 32 Folder Turns on or off the copy permissio...

Page 552: ...rmation for the external authentication 0 or 1 1 0 Not permit 1 Permit 36 Smb Ftp Fldr Auth Turns on or off the copy permission of the SMB FTP information for the external authentication 0 or 1 1 0 Not permit 1 Permit 37 AcntAcl Turns on or off the copy permission of the account ACL information for the external authentication 0 or 1 1 0 Not permit 1 Permit 38 DocumentAcl Turns on or off the copy p...

Page 553: ... failures are displayed 1 System Log Disp Determines whether an error code appears in the system log after a user authentication failure occurs 0 or 1 0 0 Off 1 On 2 Panel Disp Determines whether an error code appears on the operation panel after a user authentication failure occurs 0 or 1 1 1 1 On 0 Off 5490 MF Keycard Japan Only Sets up operation of the machine with a keycard 0 or 1 0 1 0 Disabl...

Page 554: ...oes off when Value 1 to 9999 x 1000 PM counter 2 Original Count Alarm 0 or 1 1 0 No alarm sounds 1 Alarm sounds after the number of originals passing through the ARDF 10 000 5504 Jam Alarm Sets the alarm to sound for the specified jam level document misfeeds are not included 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K jams 3 High 6K jams 5505 Error Alarm Sets the error alarm level 0 to ...

Page 555: ...rm 0 Off 1 On Switches the control call on off for the toner end DFU 0 Off 1 On If you select 1 the alarm will sound when the copier detects toner end 80 Toner Call Timing Changes the timing of the Toner Supply Call via the Remote when the following conditions occur 0 At replacement 1 At near end 128 interval Others The Paper Supply Call Level nn SPs specify the paper control call interval for the...

Page 556: ...ength of time the remains opens to determine when to initiate a call 3 to 30 10 1 minute 5515 SC Alarm Setting With NRS New Remote Service in use these SP codes can be set to issue an SC call when an SC error occurs If this SP is switched off the SC call is not issued when an SC error occurs 1 SC Call 0 or 1 1 0 Off 1 On 2 Service Parts Near End Call 3 Service Parts End Call 4 User Call 6 Communic...

Page 557: ...l copier application settings 7 Fax application Initializes the fax reset time job login ID all TX RX settings local storage file numbers and off hook timer 8 Printer application Initializes the printer defaults programs registered the printer SP bit switches and the printer CSS counter 9 Scanner application Initializes the defaults for the scanner and all the scanner SP modes 10 Web Service Delet...

Page 558: ...18 SRM Memory Clear Initializes the SRM System Resource Manager settings 19 LCS Initializes the LCS Log Count Service settings 20 Web Uapli Initializes Web application settings 21 ECS Initializes ECS Engine Control Service 5803 Input Check Displays signals received from sensors and switches Press the Clear Modes key to exit 1 Tray 1 Paper Size Sensor 2 Tray 2 Paper Size Sensor 3 Tray 1 Tray Set Se...

Page 559: ...gth Sensor 18 By pass Home Position Sensor 19 Paper Exit Sensor 20 Paper Feed Sensor 1 21 Paper Feed Sensor 2 22 Registration Sensor 23 Interchange Sensor 24 Duplex Exit Sensor 25 Duplex Entrance Sensor 26 Paper Overflow Sensor 27 Front Safety Sw 24V 28 Front Safety Sw 5V 29 Right Cover Open 30 Duplex Fan Lock 31 CTL Fan Lock 33 Fan Lock 34 Bottle Motor Lock 35 Main Motor Lock 36 Interchange Unit ...

Page 560: ...canner HP Sensor 201 Platen Cover Sensor 5804 Output Check Turns on electrical components individually for test purposes 1 Main Motor CW High 2 Main Motor CW Low 3 Main Motor CCW High 4 Main Motor CCW Low 5 Duplex Motor CCW 425 3 6 Duplex Motor CCW 345 7 Duplex Motor CCW 153 8 Duplex Motor CCW 123 8 9 Interchange Motor CW 424 10 Interchange Motor CW 345 1 4 Appendix Service Program Mode Tables 202...

Page 561: ... CW High 18 By pass Feed Motor CW Low 19 By pass Feed Motor CCW 20 Toner Bottle Motor 21 1st Tray Up 22 1st Tray Down 23 2nd Tray Up 24 2nd Tray Down 25 Exhaust Fan Motor High 26 Exhaust Fan Motor Low 27 Duplex Fan 28 CTL Fan 29 PSU Fan 32 Registration CL 33 1st Paper Feed CL 34 2nd Paper Feed CL 35 Paper Transport CL1 36 Paper Transport CL2 37 Pick Up SOL1 38 Pick Up SOL2 System SP Tables 5 203 4...

Page 562: ...50 Polygon Motor Low 51 LD On Laser diode Do not use 163 BANK_MT 203mm s 164 BANK_MT 165mm s 165 BANK_MT 150mm s 166 BANK_MT 122mm s 169 BANK_FEEDCL1 170 BANK_FEEDCL2 171 BANK_PICKUPSOL1 172 BANK_PICKUPSOL2 202 Scanner Lamp 5810 SC Reset Resets all level A service call conditions such as fusing errors To clear the service call touch Execute on the LCD then turn the main power switch off on 4 Appen...

Page 563: ...ort UP mode Not Used 3 Supply Displayed on the initial SP screen 4 Operation Allows the service center contact telephone number to be displayed on the initial screen 5816 Remote Service 1 I F Setting Selects the remote service setting 0 to 2 2 step 0 Remote service off 1 DFU 2 Remote service on 2 CE Call Performs the CE Call at the start or end of the service 0 or 1 1 1 step 0 Start of the service...

Page 564: ...ut interval when calling the RCG 1 to 90 30 1 second step 9 RCG Write Timeout Specifies the write timeout interval when calling the RCG 0 to 100 60 1 second step 10 RCG Read Timeout Specifies the read timeout interval when calling the RCG 0 to 100 60 1 second step 11 Port 80 Enable Enables disables access via port 80 to the SOAP method 0 or 1 0 0 Disabled 1 Enabled 13 RFU Remote Firmware Update Ti...

Page 565: ...used 63 Proxy Host This SP sets the address of the proxy server used for communication between Embedded RC Gate N and the gateway Use this SP to set up or display the customer proxy server address The address is necessary to set up Embedded RC Gate N The address display is limited to 128 characters Characters beyond the 128 character are ignored This address is customer information and is not prin...

Page 566: ...This name is customer information and is not printed in the SMC report 66 Proxy Password This SP sets the HTTP proxy certification password The length of the name is limited to 31 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report 67 CERT Up State 4 Appendix Service Program Mode Tables 208 4 ...

Page 567: ...rtification update request 1 3 The notification of the request for certification update has completed successfully and the system is waiting for the certification update request from the rescue GW URL 1 4 The notification of the certification request has been received from the rescue GW controller and the certification is being stored 1 5 The certification has been stored and the GW URL is being n...

Page 568: ...atus of the firmware update 85 Firm Up User Check This SP setting determines if the operator can confirm the previous version of the firmware before the firmware update execution If the option to confirm the previous version is selected a notification is sent to the system manager and the firmware update is done with the firmware files from the URL 86 Firmware Size Allows the service technician to...

Page 569: ... the issuer of the Remote certification CN the following 30 bytes Asterisks indicate that no Remote certification exists 93 CERT Valid Start Displays the start time of the period for which the current Remote certification is enabled 94 CERT Valid End Displays the end time of the period for which the current Remote certification is enabled 150 Selection Country Not used 151 Line Type Automatic Judg...

Page 570: ...vice 0 Neither the Remote device nor Embedded RCG Gate is set 1 The Embedded RCG Gate is being set Only Box registration is completed In this status Remote device cannot communicate with this device 2 The Embedded RCG Gate is set In this status the Remote device cannot communicate with this device 3 The Remote device is being set In this status the Embedded RCG Gate cannot be set 4 The Remote modu...

Page 571: ...ting 205 Confirm Place Displays the result of the notification sent to the device from the Gateway in answer to the confirmation request Displayed only when the result is registered at the Gateway 206 Register Execute Executes Embedded RCG Registration 207 Register Result Displays a number that indicates the registration result 0 Succeeded 1 Confirmation number error 2 Registration in progress 3 P...

Page 572: ...f an inquiry and no previous registration 12004 Attempted setting with illegal entries for certification and ID2 12005 Remote communication is prohibited The device has an Embedded RC gate related problem 12006 A confirmation request was made after the confirmation had been already completed 12007 The request number used at registration was different from the one used at confirmation 12008 Update ...

Page 573: ...l 2397 Incorrect ID2 format 2398 Incorrect request number format 209 Instl Clear Releases the machine from its Embedded RCG Gate setup NOTE Turn off and on the main power switch after this setting has been changed 250 CommLog Print Prints the communication log 5821 Remote Service Address Japan Only 2 RCG IP Address Sets the IP address of the RCG Remote Communication Gate destination for call proce...

Page 574: ...nd a computer 0 or 1 1 1 0 Off 1 On 52 ECP Centro Disables and enables the ECP feature 1284 Mode for data transfer 0 or 1 1 1 0 Disabled 1 Enabled 65 Job Spooling Switches job spooling on and off 0 or 1 0 1 0 No spooling 1 Spooling enabled 66 Job Spool Clear Start Time This SP determines whether the job interrupted at power off is resumed at the next power on This SP operates only when SP5828 065 ...

Page 575: ...t operation If this SP is disabled the Telnet port is closed 0 or 1 1 1 0 Disable 1 Enable 91 Web 0 OFF 1 ON Disables or enables the Web operation 0 or 1 1 1 0 Disable 1 Enable 145 Active IPv6 Link Local Address This is the IPv6 local address referenced on the Ethernet or wireless LAN 802 11 in the format Link Local address Prefix Length The IPv6 address consists of a total 128 bits configured in ...

Page 576: ...P is the IPv6 gateway address referenced on the Ethernet or wireless LAN 802 11 The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each These notations can be abbreviated See Note IPV6 Addresses below this table Note IPV6 Addresses Ethernet and the Wireless LAN 802 11 reference the IPV6 Link Local address Prefix Length The IPV6 address consists of 128 bits divided into...

Page 577: ...he example in 2 and 3 above then becomes fe80 207 40ff 0 340e only the first null sets zero digits are abbreviated as or fe80 0 0 0 207 40ff 340e only the last null set before 340e is abbreviated as 161 IPv6 Stateless Auto Setting Enables disables the stateless automatic setting for Ethernet wireless LAN operation 0 or 1 1 1 1 Enable 0 Disable 236 Web Item Invisible Determines whether each item ca...

Page 578: ...Web Link 1 Visible Determines whether the link for URL1 is displayed on the Websys top page 0 or 1 1 1 1 Display 0 No display 242 Web Link 2 Name Determines whether a name entered for URL2 is displayed on the Websys link page The name length is limited to 31 characters 243 Web Link 2 URL Sets the URL referenced for URL2 linked to the Websys linked page The link name is limited to 127 characters 24...

Page 579: ... HDD Formatting Data for Design 10 HDD Formatting Log 11 HDD Formatting Ridoc I F for Ridoc Desk Top Binder 5836 Capture Setting 1 Capture Function 0 Off 1 On With this function disabled the settings related to the capture feature cannot be initialized displayed or selected 0 to 1 0 1 0 Disable 1 Enable 2 Panel Setting Determines whether each capture related setting can be selected or updated from...

Page 580: ... JPEG selected as the format Enabled only when optional File Format Converter MLB Media Link Board is installed 101 Primary srv IP address Sets the IP address for the primary capture server This is basically adjusted by the remote system 102 Primary srv scheme This is basically adjusted by the remote system 103 Primary srv port number This is basically adjusted by the remote system 104 Primary srv...

Page 581: ...e system 0 600dpi 1 400dpi 2 300dpi 3 200dpi 4 150dpi 5 100dpi 6 75dpi 127 Reso Scan Color 0 to 255 4 1 step Selects the resolution for color scanning mode This is basically adjusted by the remote system 0 600dpi 1 400dpi 2 300dpi 3 200dpi 4 150dpi 5 100dpi 6 75dpi 128 Reso Scan Mono 0 to 255 3 1 step Selects the resolution for BW scanning mode This is basically adjusted by the remote system 0 600...

Page 582: ...0 x FF to Auto 0 x FF to Auto Default 0 x 11 55M Fix 0 x 10 48M Fix 0 x 0F 36M Fix 0 x 0E 18M Fix 0 x 0D 12M Fix 0 x 0B 9M Fix 0 x 0A 6M Fix 0 x 07 11M Fix 0 x 05 5 5M Fix 0 x 08 1M Fix 0 x 13 0 x FE reserved 0 x 12 72M reserved 0 x 09 22M reserved 11 WEP Key Select Selects the WEP key Bit 1 and 0 00 Key1 01 Key2 Reserved 10 Key3 Reserved 11 Key4 Reserved Note Displayed only when the wireless LAN ...

Page 583: ...evel for WPA authentication application 1 to 3 3 1 1 Info 2 warning 3 error This SP is displayed only when the IEEE802 11 card is installed 5841 Supply Name Setting Press the User Tools key These names appear when the user presses the Inquiry button on the User Tools screen 1 Toner Name Setting Black 7 Org Stamp 11 StapleStd1 12 StapleStd2 13 StapleStd3 14 StapleStd4 21 StapleBind1 22 StapleBind2 ...

Page 584: ...FU 4 Device Release No Sets the device release number of the BCD binary coded decimal display 0000 to 9999 100 1 DFU Enter as a decimal number NCS converts the number to hexadecimal number recognized as the BCD 5 Fixed USB Port This SP standardizes for common use the model name and serial number for USB PnP Plug Play It determines whether the driver requires re installation 0 to 2 0 4 0 Off 1 Leve...

Page 585: ...n the value set for this SP code is used 100 Notify Unsupport This SP determines whether an alert message appears on the control panel when a a USB device unsupported device that cannot use an A connector is connected 0 to 1 1 1 0 Function enable 1 Function disable An unsupported device is a device that cannot use the functions of the USB device For example a USB mouse cannot be used even if it co...

Page 586: ... SG2 Provided 4 SG2 Package 10 Delivery Svr Capability Changes the functions that the registered I O device can do 0 to 255 0 1 Bit7 1 Comment information exits Bit6 1 Direct specification of mail address possible Bit5 1 Mail RX confirmation setting possible Bit4 1 Address book automatic update function exists Bit3 1 Fax RX delivery function exists Bit2 1 Sender password function exists Bit1 1 Fun...

Page 587: ...erver Clears the unique ID of the device used as the name in the file transfer directory Execute this SP if the connection of the device to the delivery server is unstable After clearing the ID the ID will be established again automatically by cycling the machine off and on 3 Maximum Entries Changes the maximum number of entries that UCS can handle 2000 to 20000 2000 1 If a value smaller than the ...

Page 588: ...AP server 1 to 255 60 1 20 WSD Maximum Entries WSD Web Services on Devices is the Microsoft standard for connectivity to web service enabled devices 50 to 250 250 1 21 Folder Auth Change This SP determines whether the user login information Login User name and Password or address destination setting in the address book for Scan to SMB is used to permit folder access The machine must be cycled off ...

Page 589: ... erased from the SD card 41 Fill Addr Acl Info This SP must be executed immediately after installation of an HDD unit in a basic machine that previously had no HDD The first time the machine is powered on with the new HDD installed the system automatically takes the address book from the NVRAM and writes it onto the new HDD However the new address book on the HDD can be accessed only by the system...

Page 590: ...ete all items this does not include user codes in the LDAP address book that is controlled by UCS 50 Initialize All Addr Book Clears everything including user s codes in the directory information managed by UCS However the accounts and passwords of the system administrators are not deleted 51 Backup All Addr Book Uploads all directory information to the SD card Do this SP before replacing the HDD ...

Page 591: ... search options for the UCS local address book Bit Meaning 0 Checks both upper lower case characters 1 Japan Only 2 3 4 Not Used 5 Not Used 6 Not Used 7 Not Used 62 Complexity Option 1 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to upper case and sets the length of the password 0 to 32 0 1 Note This SP does no...

Page 592: ...he password 0 to 32 0 1 Note This SP does not normally require adjustment This SP is enabled only after the system administrator has set up a group password policy to control access to the address book 65 Complexity Option 4 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to symbols and defines the length of the p...

Page 593: ...3x 3 1 4x 4 1 6x 5 1 8x 6 2 3x1 1 6 2 3x applies to 003 005 006 only 3 Rate for Copy B W Other 0 to 6 0 1 5 Rate for Printer B W 0 to 6 0 1 21 Network Quality Default for JPEG Sets the default value for the quality of JPEG images sent as NetFile pages This function is available only with the MLB Media Link Board option installed 5 to 95 50 1 5848 Web Service 5847 2 sets the 4 bit switch assignment...

Page 594: ...ing DFU 100 Repository Download Image Max Size 1 to 2048 2048 1 MB 210 Setting Log Type Job 1 DFU 211 Setting Log Type Job 2 DFU 212 Setting Log Type Access DFU 213 Setting Primary Srv DFU 214 Setting Secondary Srv DFU 215 Setting Start Time DFU 216 Setting Interval Time DFU 217 Setting Timing DFU 5849 Installation Date Displays or prints the installation date of the machine 1 Display Displays the...

Page 595: ...Stamp Data Download Push Execute to download the fixed stamp data from the machine ROM onto the hard disk Then these stamps can be used by the system If this is not done the user will not have access to the fixed stamps Confidential Secret etc You must always execute this SP after replacing the HDD or after formatting the HDD Always switch the machine off and on after executing this SP 5856 Remote...

Page 596: ... recent 4 MB of the log written to the hard disk and copies them to the SD Card A unique file name is generated to avoid overwriting existing file names on the SD Card Up to 4MB can be copied to an SD Card 4 MB segments can be copied one by one to each SD Card 10 Copy HDD to SD Card Latest 4 MB Any Key Takes the log of the specified key from the log on the hard disk and copies it to the SD Card A ...

Page 597: ...an SD card the file that contains the information written directly from shared memory to a log specified by key number 16 Make HDD Debug This SP creates a 32 MB file to store a log on the HDD 17 Make SD Debug This SP creates a 4 MB file to store a log on an SD card 5858 Debug Save When These SPs select the content of the debugging information to be saved to the destination selected by SP5857 002 S...

Page 598: ...mail that breaks up during reception The received mail is discarded if the remaining portion of the mail is not received during this prescribed time 21 MDN Response RFC2298 Compliance Determines whether RFC2298 compliance is switched on for MDN reply mail 0 or 1 1 0 No 1 Yes 22 SMTP Auth From Field Replacement Determines whether the FROM item of the mail header is switched to the validated account...

Page 599: ...IME Header Setting Selects the MIME header type of an E mail sent by S MIME 0 to 2 0 1 0 Microsoft Outlook Express standard 1 Internet Draft standard 2 RFC standard 5866 E Mail Report 1 Report Validity Enables or disables the E mail alert function 0 or 1 0 0 Enabled 1 Disabled 5 Add Date Field Adds or does not add the date field to the header of the alert mail 0 or 1 0 0 Not added 1 Added 5869 RAM...

Page 600: ...SC error occurs Note The reboot does not occur for Type A B or C SC codes 1 Reboot Setting 0 to 1 0 1 0 The machine reboots automatically after the machine issues an SC error and logs the SC error code If the same SC occurs again the machine does not reboot 1 The machine does not reboot when an SC error occurs 2 Reboot Type 0 to 1 0 1 0 Manual reboot 1 Automatic reboot 5878 Option Setup Use this S...

Page 601: ... Icon 2 Details 51 DocSvr Trans Sets the number of documents to be displayed in the document box list 5 to 20 10 1 100 Set Signature 0 to 2 0 1 step 0 Signature for each e mail 1 Signature for all e mails 2 No signature Selects whether the signature is added to the scanned documents with the WIM when they are transmitted by an e mail 101 Set Encryption Determines whether the scanned documents with...

Page 602: ...hine 1 Insert the SD card in SD card Slot 2 lower slot 1 Select SP5887 then touch EXECUTE 2 Touch Execute in the message when you are prompted 5888 Personal Information Protect Selects the protection level for logs 0 to 1 0 1 0 No authentication No protection for logs 1 No authentication Protected logs an administrator can see the logs 5893 SDK Application Counter Displays the counter name of each...

Page 603: ...4 1 LT 5913 Switchover Permission Time 2 Print Application Timer Sets the length of time to elapse before allowing another application to take control of the display when the application currently controlling the display is not operating because a key has not been pressed 0 to 30 3 1 s 5967 Copy Server Set Function Enables and disables the document server This is a security measure that prevents i...

Page 604: ...P codes must be set to 1 1 On Board NIC 0 to 2 0 1 step 0 Disable 1 Enable 2 Function limitation When the Function limitation is set On board NIC is limited only for the NRS or LDAP NT authentication Other network applications than NRS or LDAP NT authentication are not available when this SP is set to 2 Even though you can change the initial settings of those network applications the settings do n...

Page 605: ... to return to the SP mode select the desired print and press Execute 1 All Data List 2 SP Mode Data List 3 User Program 4 Logging Data 5 Diagnostic Report 6 Non Default Prints only SPs set to values other than defaults 7 NIB Summary 8 Capture Log 21 Copier User Program 22 Scanner SP 23 Scanner User Program 24 SDK J Summary 25 SDK J Application Info 5994 Mirroring Engine 5995 Factory Mode DFU Syste...

Page 606: ...ion Adjusts the leading registration of originals with the ARDF 5 0 to 5 0 0 0 1 mm step 5 Buckle Duplex Front Adjust the amount of paper buckle to correct original skew for the front and rear sides 5 0 to 5 0 0 0 1 mm step 6 Buckle Duplex Rear 7 Rear Edge Erase Adjusts the erase margin at the original trailing edge 5 0 to 5 0 0 0 1 mm step 6007 ADF Input Check Displays the signals received from t...

Page 607: ... 11 Skew Correction 13 Registration Sensor 14 Exit Sensor 15 Feed Cover Sensor 0 Cover closed 1 Cover open 16 Lift Up Sensor 0 ADF closed 1 ADF open 23 Rear Edge Detection 0 Paper not detected 1 Paper detected 6008 ADF Output Check Switches on each electrical component motors solenoids etc of the ARDF for testing 3 Feed Motor Forward 4 Feed Motor Reverse 5 Relay Motor Forward 6 Relay Motor Reverse...

Page 608: ... Specifies the original size for a size detected by the original sensor since original sensors cannot recognize all sizes 7 0000 0000 0 Different bits are used for detection depending on the location as shown below Bit Size Location 7 A4 L LT L Japan only 6 11 x 15 DLT L 5 DLT L 11 x 15 NA only 4 LT S US Exec S 3 LT L 8 x 10 L 2 LG L F4 L 1 A4 L 16K L EU AA only 0 8K L DLT L 6017 DF Magnification ...

Page 609: ...4 North Europe 4Hole 5 North Europe 2Hole 6129 Punch Position Main Scan Adjusts the punching position in the main scan direction 1 Domestic 2Hole Europe 2Hole 2 0 to 2 0 0 0 4 mm step 2 North America 3Hole 3 Europe 4Hole 4 North Europe 4Hole 5 North Europe 2Hole 6130 Skew Correction Buckle Adj Adjusts the paper buckle for each paper size D589 finisher System SP Tables 6 251 4 ...

Page 610: ... A4Y LEF 5 B5T SEF 6 B5Y LEF 7 DLT T SEF 8 LG T SEF 9 LT T SEF 10 LT Y LEF 11 12 x 18 12 Other 6131 Skew Correction Control Selects the skew correction control for each paper size These are only activated for D589 4 Appendix Service Program Mode Tables 252 4 ...

Page 611: ...F 7 DLT T SEF 8 LG T SEF 9 LT T SEF 10 LT Y LEF 11 12 x 18 12 Other 6132 Jogger Fence Fine Adj This SP adjusts the distance between the jogger fences and the sides of the stack on the finisher stapling tray in the D585 D586 D589 finisher The adjustment is done perpendicular to the direction of paper feed System SP Tables 6 253 4 ...

Page 612: ...F 11 12 x 18 12 Other 6133 Staple Position Adjustment Adjusts the staple position for each finisher D585 D586 D588 D589 Value Moves the staple position to the rear side Value Moves the staple position to the front side 3 5 to 3 5 D588 D589 2 0 to 2 0 D585 D586 0 0 5 step 6134 Saddle Stitch Position Adjustment Use this SP to adjust the stapling position of the booklet stapler when paper is stapled ...

Page 613: ...aper is stapled and folded in the Booklet Finisher D589 1 A3T SEF 3 0 to 3 0 0 0 2 mm step Value Shifts staple position toward the crease Value Shifts staple position away from the crease 2 B4 T SEF 3 A4 T SEF 4 B5 T SEF 5 DLT T SEF 6 LG T SEF 7 LT T SEF 8 12 x 18 9 Other 6136 Folding Number This SP sets the number of times the folding rollers are driven forward and reverse to sharpen the crease o...

Page 614: ...ee run Simulates standby conditions during shipping 4 Free Run 4 DFU 6138 FIN TIG Input Check 1000 Sheet Finisher D589 Note The names in parentheses are the names used in the service manuals Component 0 1 1 Interference Escape Sensor Stapler Safety Sensor Inactive Active 2 Staple Moving HP Sensor Staple Unit HP Sensor Not HP At HP 3 Stuck Relay1 Release HP Sensor Stopper S HP Sensor Not HP At HP 4...

Page 615: ...addle Stitch Arrival Sensor Fold Unit Entrance Sensor No Paper Paper 14 Folder Cam HP Sensor Fold Plate Cam HP Sensor Not HP At HP 15 Staple Exit Sensor Stapler Tray Exit Sensor Paper No Paper 16 Shift Tray Paper Sensor Shift Tray Paper Position Sensor No Tray Tray 17 Shift Tray Full Full Nor full 18 Shift Roller HP Sensor Not HP At HP 20 Entrance Sensor Finisher Entrance Sensor Paper No Paper 21 ...

Page 616: ...t HP At HP 34 Punch Moving HP Sensor Punch Movement HP Sensor Not HP At HP 35 Punch HP Sensor Punch HP Sensor At HP Not HP 36 Punch Pulse Count Sensor Punch Encoder Sensor Encoder 37 Punch Chad Full Sensor Punch Hopper Full Sensor Not full Full 38 Punch Registration Detection Sensor Paper Position Sensor Paper No Paper 6139 FIN KIN Input Check 1000 Sheet Finisher D588 Note The names in parentheses...

Page 617: ...e READY Detection Staples No Staples 11 Exit Guide Plate HP Exit Guide Plate HP Sensor Not HP At HP 12 Shift HP Sensor Not HP At HP 13 Paper Sensor Stack Height Sensor No Tray Tray 14 Tray Lower Sensor Lower Tray Lower Limit Sensor Lower limit Not Lower Limit 15 Proof Full Sensor Paper Limit Sensor Not Full Full 6141 FIN ELB Input Check 500 Sheet Finisher D585 Displays the signals received from se...

Page 618: ...hift Tray Paper Sensor Not HP At HP 9 Upper Cover Sensor Not HP At HP 10 Stapler Rotation Sensor HP Not HP 11 Staple Near End Sensor HP Not HP 12 Self Priming Stapler HP Not HP 13 Shift Tray Limit Sensor Tray Upper Limit SW Not Full Full 6142 FIN RUB Input Check Inner Finisher D586 Displays the signals received from sensors and switches of the finisher Note The names in parentheses below are the n...

Page 619: ... Plate HP Sensor 10 Staple Moving HP Sensor 11 Shift Tray Paper Sensor 12 Shift Tray Limit Sensor 13 Staple Rotation Sensor 14 Staple Near End Sensor 15 Self Priming Sensor 16 Stopper HP Sensor 17 Punch HP Sensor 18 Punch Pluse Count Sensor 19 Punch Chad Full Sensor 20 Punch Moving HP Sensor 21 Punch Registration Detection HP Sensor 22 Punch Registration Detection Sensor 23 Slide Door SW 24 Shift ...

Page 620: ...older Roller Rotation Motor Fold Roller Motor 8 Staple Motor Staple Fold Motor 10 Exit Guide Plate Motor 11 Shift Relay Motor Upper Transport Motor 12 Tray Motor Shift Tray Motor 13 Stack Feed out Motor Positioning Roller Solenoid 14 Stuck Relay1 Motor Upper Clamp Roller Motor 15 Stuck Relay1 Release Motor Upper Retraction Motor 16 Rear Edge Fence Drive Motor Bottom Fence Lift Motor 17 Folder Plat...

Page 621: ... Motor Lower Tray Lift Motor 6 Jogger Motor Jogger Fence Motor 7 Staple Moving Motor Stapler Motor 8 Staple Motor Stapler Hammer 9 Staple Junction Gate SOL Stapler Junction Gate Solenoid 10 Positioning Roller Solenoid Positioning Roller Solenoid 11 Stack Feed out Motor 12 Shift Motor 13 Exit Guide Plate Motor 6146 FIN ELB Output Check 500 Sheet Finisher D585 Displays the signals received from sens...

Page 622: ...omponent is the name used in the service manuals Display Component 1 Entrance Motor Entrance Roller Motor 2 Carry Motor Feed Roller Motor 3 Exit Motor Exit Roller Motor 4 Front Jogger Motor Jogger Fence Motor Front 5 Rear Jogger Motor Jogger Fence Motor Back 6 Shift Motor Shift Roller Motor 7 Hitroll Motor Pick up Roller Motor 8 Exit Guide Plate Motor Exit Guide Plate Motor 9 Staple Moving Motor S...

Page 623: ... Open 6151 OUTPUT Check Displays the signals received from sensors and switches of the bridge unit Display Description 1 Relay Feed Motor Reset Bridge Unit Feed Motor Enable 2 Relay Feed Motor Enable Bridge Unit Feed Motor CCW High 3 Relay Feed Motor CCW High Bridge Unit Feed Motor CCW Low 4 Relay Feed Motor CCW Low Bridge Unit Junction Gate SOL 5 Relay Junction Gate SOL Bridge Unit Feed Motor Res...

Page 624: ...ponent 0 1 1 1 bin Set Detection Set Not set 2 1BIN Paper Feed Sensor Paper detected Paper not detected 3 1BIN Paper Remain 6155 OUTPUT Check Displays the signals received from sensors and switches of the 1 bin tray Display Description 1 1BIN Reversal Output Signal 6800 Sheet Conversion Thick Paper Allows the punch feature in Z hold mode 1 to 3 3 1 1 1 sheet 2 2 sheets 3 3 sheets 4 Appendix Servic...

Page 625: ...an be guaranteed then the setting can take effect without changing the controller software However assurance that mechanical performance can be guaranteed is required before changing the setting to increase the staple load for more than the maximum in the feed exit specifications Raising this setting without quality assurance could damage the machine 1 Staple positions other than booklet stapling ...

Page 626: ...l number of service calls that have occurred 7403 SC History 1 Latest Displays the most recent 10 service calls 2 Latest 1 3 Latest 2 4 Latest 3 5 Latest 4 6 Latest 5 7 Latest 6 8 Latest 7 9 Latest 8 10 Latest 9 7404 SC991 History 4 Appendix Service Program Mode Tables 268 4 ...

Page 627: ... Paper Jam Loc ON On check OFF Off Check Displays the number of jams according to the location where jams were detected NOTE The LCT is counted as the 3rd feed station 1 At Power On 3 Tray 1 On 4 Tray 2 On 5 Tray 3 On 6 Tray 4 On 8 Bypass On 9 Duplex On 11 Vertical Trans 1 On 12 Vertical Trans 2 On 13 Vertical Trans 3 On 17 Registration On System SP Tables 7 269 4 ...

Page 628: ...er Exit Off 61 Bridge Tray Exit Off 62 Bridge Relay Off 64 Inverter Off 65 Duplex Exit Off 67 Duplex Ent Off 100 Finisher Entrance KIN D588 101 Finisher Shift Tray Exit KIN D588 102 Finisher Staple KIN D588 103 Finisher Exit KIN D588 105 Finisher Tray Lift Motor KIN D588 106 Finisher Jogger Motor KIN D588 107 Finisher Shift Motor KIN D588 108 Finisher Staple Motor KIN D588 109 Finisher Exit Motor ...

Page 629: ... Punch Motor TIG D589 140 FIN Tray Lift Motor TIG D589 141 FIN Jogger Motor TIG D589 142 FIN Shift Motor TIG D589 143 FIN Fold Plate Motor TIG D589 144 FIN Staple Motor TIG D589 145 FIN Exit Motor TIG D589 146 FIN Stack 1 Release Motor TIG D589 147 FIN Stack 2 Release Motor TIG D589 148 FIN Stopper Motor TIG D589 160 Entrance Sn ON 161 Entrance Sn OFF 162 FIN Entrance 163 Positioning Roller 164 Fr...

Page 630: ... Jogger Motor RUB D586 196 FIN Rear Jogger Motor RUB D586 197 FIN Shift Roller Motor RUB D586 198 FIN Positioning Roller RUB D586 199 FIN Paper Exit Plate Motor RUB D586 200 FIN Staple Shift Motor RUB D586 201 FIN Tray Lift Motor RUB D586 202 FIN Staple Motor RUB D586 203 FIN Stack Height SOL RUB D586 204 FIN Punch Motor RUB D586 205 FIN Punch Movement Motor RUB D586 206 FIN Registration Motor RUB...

Page 631: ...the paper remains at the sensor for longer than the prescribed time Late Jam occurs because paper fails to arrive at the prescribed time 1 At Power On 3 Skew Correction Sensor On 4 Registration Sensor On 5 Original Exit Sensor On 53 Skew Correction Sensor Off 54 Registration Sensor Off 55 Original Exit Sensor Off 7506 Jam Count by Paper Size System SP Tables 7 273 4 ...

Page 632: ...y jams by paper size 6 A5 LEF 14 B5 LEF 38 LT LEF 44 HLT LEF 132 A3 SEF 133 A4 SEF 134 A5 SEF 141 B4 SEF 142 B5 SEF 160 DLT SEF 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others 7507 Plotter Jam History 4 Appendix Service Program Mode Tables 274 4 ...

Page 633: ...per size code in hex TOTAL is the total jam error count SP7502 DATE is the date the jams occurred 2 Latest 1 3 Latest 2 4 Latest 3 5 Latest 4 6 Latest 5 7 Latest 6 8 Latest 7 9 Latest 8 10 Latest 9 Size Code Size Code Size Code A4 S 05 A3 L 84 DLT L A0 A5 S 06 A4 L 85 LG L A4 B5 S 0E A5 L 86 LT L A6 LT S 26 B4 L 8D HLT L AC HLT S 2C B5 L 8E Others FF 7508 Original Jam History System SP Tables 7 27...

Page 634: ... 5 Latest 4 6 Latest 5 7 Latest 6 8 Latest 7 9 Latest 8 10 Latest 9 7624 Parts Replacement Operation ON OFF 1 PCU 0 or 1 1 0 No Not PM maintenance 1 Yes PM maintenance 7801 ROM No Firmware Version This SP codes display the firmware versions of all ROMs in the system including the mainframe the ARDF and peripheral devices 7803 PM Counter Display Displays the PM counter since the last PM 1 Paper 2 S...

Page 635: ...or will occur if the device is installed but disconnected 2 Error Staple The request for a staple count failed at power on This error will occur if the device is installed but disconnected 7827 MF Error Counter Clear Japan Only Press Execute to reset to 0 the values of SP7826 Japan Only 7832 Self Diagnose Result Display Execute to open the Self Diagnostics Result Display to view details about erro...

Page 636: ...tores and displays the detected zero cross frequency for main power ac 7901 Assert Info DFU These SP numbers display the results of the occurrence of the most recent SC code generated by the machine 1 File Name Module name 2 Number of Lines Number of the lines where error occurred 3 Location Value 7906 Last PM Count Displays the most recent PM count for 60K and 120K service parts 60K and 120 refer...

Page 637: ... Sheets 120K Part 4 Distance mm 60 K 5 Distance mm 120 K 6 Distance 60K 7 Distance 120K 7908 Before 3 PM Count Displays the PM count two counts the most recent PM count for 60K and 120K service parts 60K and 120 refer to service life Sheets 60K Part 3 Sheets 120K Part 4 Distance mm 60 K 5 Distance mm 120 K 6 Distance 60K 7 Distance 120K System SP Tables 7 279 4 ...

Page 638: ...red How is the document server actually being used What application is using the document server most frequently What data in the document server is being reused Most of the SPs in this group are prefixed with a letter that indicates the mode of operation the mode of operation is referred to as an application Before reading the Group 8 Service Table make sure that you understand what these prefixe...

Page 639: ... network applications for example Refers to network applications such as Web Image Monitor Utilities developed with the SDK Software Development Kit will also be counted with this group in the future The Group 8 SP codes are limited to 17 characters forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs Read over the list of abbreviations below a...

Page 640: ...s this counter does not count up For jobs larger than 10 pages this counter counts up by the number that is in excess of 10 e g for an 11 page job the counter counts up 11 10 1 IFax Internet Fax ImgEdt Image Edit performed on the original with the copier GUI e g border removal adding stamps page numbers etc K Black YMCK LS Local Storage Refers to the document server LSize Large paper Size Mag Magn...

Page 641: ... A3 DLT counter SP is switched ON PJob Print Jobs Ppr Paper PrtJam Printer plotter Jam PrtPGS Print Pages R Red Toner Remaining Applies to the wide format model A2 only This machine is under development and currently not available Rez Resolution SC Service Code Error SC code displayed Scn Scan Sim Simplex Simplex printing on 1 side S to Email Scan to E mail SMC SMC report printed with SP5990 All o...

Page 642: ...fy Output is specified A job is counted as a fax job when the job is stored for sending When a fax is received to fax memory the F counter increments but the L counter does not the document server is not used A fax broadcast counts as one job for the F counter the fax destinations in the broadcast are not counted separately A fax broadcast is counted only after all the faxes have been sent to thei...

Page 643: ...Jobs LS When a scan job is sent to the document server the S counter increments When you enter document server mode and then scan an original the L counter increments When a print job is sent to the document server the P counter increments When a network application sends data to the document server the O counter increments When an image from Palm 2 is stored on the document server the O counter i...

Page 644: ...job stored on the document server is printed with a network application Web Image Monitor for example the C counter increments When a fax on the document server is printed the F counter increments 8031 T Pjob DesApl These SPs reveal what applications were used to output documents from the document server 0 to 9999999 0 1 The L counter counts the number of jobs printed from within the document serv...

Page 645: ...ter increments 8051 T TX Jobs DesApl These SPs count the applications used to send files from the document server over the telephone line or over a network attached to an e mail or as a fax image by I Fax Jobs merged for sending are counted separately 0 to 9999999 0 1 The L counter counts the number of jobs sent from within the document server mode screen at the operation panel 8052 C TX Jobs DesA...

Page 646: ...hing method is specified from the print window within document server mode 8067 O FIN Jobs 0 to 9999999 0 1 These SPs total finishing methods for jobs executed by an external application over the network The finishing method is specified by the application 1 Sort Number of jobs started in Sort mode When a stored copy job is set for Sort and then stored on the document server the L counter incremen...

Page 647: ... number of copy jobs by size based on the number of pages in the job 8073 F Jobs PGS 0 to 9999999 0 1 These SPs count and calculate the number of fax jobs by size based on the number of pages in the job 8074 P Jobs PGS 0 to 9999999 0 1 These SPs count and calculate the number of print jobs by size based on the number of pages in the job 8075 S Jobs PGS 0 to 9999999 0 1 These SPs count and calculat...

Page 648: ...ne job If the finisher runs out of staples during a print and staple job then the job is counted at the time the error occurs For copy jobs SP 8072 and scan jobs SP 8075 the total is calculated by multiplying the number of sets of copies by the number of pages scanned One duplex page counts as 2 The first test print and subsequent test prints to adjust settings are added to the number of pages of ...

Page 649: ...t not stored on the document server as fax images using I Fax These counters count jobs not pages The counters for color are provided for future use the color fax feature is not available at this time The fax job is counted when the job is scanned for sending not when the job is sent 8131 T S to Email Jobs 0 to 9999999 0 1 These SPs count the total number of jobs scanned and attached to an e mail ...

Page 650: ...2 Color Color 3 ACS Automatic Color Selection The jobs are counted even though the arrival and reception of the jobs at the Scan Router server cannot be confirmed If even one color image is mixed with black and white images then the job is counted as a Color job If the job is cancelled during scanning or if the job is cancelled while the document is waiting to be delivered the job is not counted I...

Page 651: ... sent 0 to 9999999 0 1 8163 F PCFAX TX Jobs This counts fax jobs started from a PC using a PC fax application and sending the data out to the destination from the PC through the copier 8171 T Deliv Jobs WSD These SPs count the pages scanned by WS 0 to 9999999 0 1 8175 S Deliv Jobs WSD 8181 T Scan to Media Jobs 8185 S Scan to Media Jobs 1 B W 2 Color 3 ACS 8191 T Total Scan PGS These SPs count the ...

Page 652: ...in the User Tools display 8203 F LSize Scan PGS 0 to 9999999 0 1 These SPs count the total number of large pages input with the fax jobs Large size paper A3 DLT scanned for scan jobs are not counted Note These counters are displayed in the SMC Report and in the User Tools display 8205 S LSize Scan PGS 0 to 9999999 0 1 These SPs count the total number of large pages input with the scanner for scan ...

Page 653: ...ltaneously the Front side count is the same as the number of pages fed for duplex front side scanning The front side is determined by which side the user loads face up 2 Back Number of rear sides fed for scanning With an ADF that can scan both sides simultaneously the Back count is the same as the number of pages fed for duplex scanning With an ADF that cannot scan both sides simultaneously the Ba...

Page 654: ... pages with SADF the Platen count is 1 and the SADF count is 3 8241 T Scan PGS Org 0 to 9999999 0 1 These SPs count the total number of scanned pages by original type for all jobs regardless of which application was used 8242 C Scan PGS Org 0 to 9999999 0 1 These SPs count the number of pages scanned by original type for Copy jobs 8243 F Scan PGS Org 0 to 9999999 0 1 These SPs count the number of ...

Page 655: ...ing features are Erase Border Erase Center Image Repeat Centering Positive Negative 0 to 9999999 0 1 Note The count totals the number of times the edit features have been used A detailed breakdown of exactly which features have been used is not given 8252 C Scan PGS ImgEdt 8255 S Scan PGS ImgEdt 8256 L Scan PGS ImgEdt 8257 O Scan PGS ImgEdt The L counter counts the number of pages stored from with...

Page 656: ...e these totals to compare original page size scanning and output printing page size SP 8 442 8303 F Scan PGS Size 0 to 9999999 0 1 These SPs count by size the total number of pages scanned by the Fax application Use these totals to compare original page size scanning and output page size SP 8 443 8305 S Scan PGS Size 0 to 9999999 0 1 These SPs count by size the total number of pages scanned by the...

Page 657: ...o 9999999 0 1 These SPs count by resolution setting the total number of pages scanned by applications that can specify resolution settings Note At the present time 8311 and 8315 perform identical counts 1 1200dpi to 2 600dpi to 1199dpi 3 400dpi to 599dpi 4 200dpi to 399dpi 5 to 199dpi Copy resolution settings are fixed so they are not counted The Fax application does not allow finely adjusted reso...

Page 658: ...ob the number of pages stored are counted for the application that stored them These counters are used primarily to calculate charges on use of the machine so the following pages are not counted as printed pages Blank pages in a duplex printing job Blank pages inserted as document covers chapter title sheets and slip sheets Reports printed to confirm counts All reports done in the service mode ser...

Page 659: ... counted 0 to 9999999 0 1 8421 T PrtPGS Dup Comb 0 to 9999999 0 1 These SPs count by binding and combine and n Up settings the number of pages processed for printing This is the total for all applications 8422 C PrtPGS Dup Comb 0 to 9999999 0 1 These SPs count by binding and combine and n Up settings the number of pages processed for printing by the copier application 8423 F PrtPGS Dup Comb 0 to 9...

Page 660: ... Duplex Combine 6 2 2 pages on 1 side 2 Up 7 4 4 pages on 1 side 4 Up 8 6 6 pages on 1 side 6 Up 9 8 8 pages on 1 side 8 Up 10 9 9 pages on 1 side 9 Up 11 16 16 pages on 1 side 16 Up 12 Booklet 13 Magazine These counts SP8421 to SP8427 are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially pri...

Page 661: ...ion 8436 L PrtPGS ImgEdt 0 to 9999999 0 1 These SPs count the total number of pages output from within the document server mode window at the operation panel with the three features below 8437 O PrtPGS ImgEdt 0 to 9999999 0 1 These SPs count the total number of pages output with the three features below with Other applications 1 Cover Slip Sheet Total number of covers or slip sheets inserted The c...

Page 662: ...GS Ppr Size 0 to 9999999 0 1 These SPs count by print paper size the number of pages printed by the printer application 8445 S PrtPGS Ppr Size 0 to 9999999 0 1 These SPs count by print paper size the number of pages printed by the scanner application 8446 L PrtPGS Ppr Size 0 to 9999999 0 1 These SPs count by print paper size the number of pages printed from within the document server mode window a...

Page 663: ... Tray 0 to 9999999 0 1 These SPs count the number of sheets fed from each paper feed station 1 Bypass Bypass Tray 2 Tray 1 Copier 3 Tray 2 Copier 4 Tray 3 Paper Tray Unit Option 5 Tray 4 Paper Tray Unit Option 6 Tray 5 LCT Option 7 Tray 6 500 Sheet Finisher 8 Tray 7 Currently not used 9 Tray 8 Currently not used 10 Tray 9 Currently not used System SP Tables 8 305 4 ...

Page 664: ...sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 8462 C PrtPGS Ppr Type 0 to 9999999 0 1 These SPs count by paper type the number pages printed by the copy application 8463 F PrtPGS Ppr Type 0 to 9999999 0 1 These SPs count by paper type the number pages printed by the fax application 8464 P PrtPGS Ppr Type 0 to 999999...

Page 665: ...rivers with PC applications such as Excel are also counted Magnification adjustments done for adjustments after they have been stored on the document server are not counted Magnification adjustments performed automatically during Auto Reduce Enlarge copying are counted The magnification rates of blank cover sheets slip sheets etc are automatically assigned a rate of 100 8481 T PrtPGS TonSave 8484 ...

Page 666: ...3 PS3 4 R98 5 R16 6 GL GL2 7 R55 8 RTIFF 9 PDF 10 PCL5e 5c 11 PCL XL 12 IPDL C 13 BM Links Japan Only 14 Other 15 IPDS SP8511 and SP8514 return the same results because they are both limited to the Print application Print jobs output to the document server are not counted 8521 T PrtPGS FIN 0 to 9999999 0 1 These SPs count by finishing mode the total number of pages printed by all applications 4 Ap...

Page 667: ...9999 0 1 These SPs count by finishing mode the total number of pages printed by the Scanner application 8526 L PrtPGS FIN 0 to 9999999 0 1 These SPs count by finishing mode the total number of pages printed from within the document server mode window at the operation panel Note If stapling is selected for finishing and the stack is too large for stapling the unstapled pages are still counted The c...

Page 668: ...nter 0 to 9999999 0 1 These SPs count the total output broken down by color output regardless of the application used In addition to being displayed in the SMC Report these counters are also displayed in the User Tools display on the copy machine 8591 O Counter 0 to 9999999 0 1 These SPs count the totals for A3 DLT paper use number of duplex pages printed and the number of staples used These total...

Page 669: ...U 1 to 64 Function 001 to Function 064 8631 T FAX TX PGS 0 to 9999999 0 1 These SPs count by color mode the number of pages sent by fax to a telephone number 8633 F FAX TX PGS 0 to 9999999 0 1 These SPs count by color mode the number of pages sent by fax to a telephone number If a document has color and black and white pages mixed the pages are counted separately as B W or Color At the present tim...

Page 670: ...x application only so SP8641 and SP8643 are the same The counts include error pages If a document is sent to more than one destination with a Group transmission the count is done for each destination Polling transmissions are counted but polling RX are not Relay memory and confidential mailbox transmissions and are counted for each destination 8651 T S to Email PGS 0 to 9999999 0 1 These SPs count...

Page 671: ...ode the total number of pages sent to a Scan Router server by both Scan and LS applications 8665 S Deliv PGS Svr 0 to 9999999 0 1 These SPs count by color mode the total number of pages sent to a Scan Router server by the Scan application 1 B W 2 Color Note The B W and Color counts are done after the document is stored on the HDD of the Scan Router server If the job is canceled before storage on t...

Page 672: ...er counts the number of pages stored from within the document server mode screen at the operation panel Pages stored with the Store File button from within the Copy mode screen go to the C counter 8692 C TX PGS LS 8693 F TX PGS LS 8694 P TX PGS LS 8695 S TX PGS LS 8696 L TX PGS LS Note Print jobs done with Web Image Monitor and Desk Top Binder are added to the count If several documents are merged...

Page 673: ... PDF Comp 8 715 S Scan PGS Comp 0 to 9999999 0 1 These SPs count the number of compressed pages scanned by the scan application counted by the formats listed below 1 JPEG JPEG2000 2 TIFF Multi Single 3 PDF 4 Other 5 PDF Comp 8721 T Deliv PGS WSD 0 to 9999999 0 1 8725 S Deliv PGS WSD 0 to 9999999 0 1 8731 T Scan PGS Media 0 to 9999999 0 1 8735 S Scan PGS Media 0 to 9999999 0 1 1 B W 2 Color System ...

Page 674: ...the equivalent of 1 000 pages per bottle 8791 LS Memory Remain This SP displays the percent of space available on the document server for storing documents 0 to 100 0 1 8801 Toner Remain 0 to 100 0 1 This SP displays the percent of toner remaining for each color This SP allows the user to check the toner supply at any time Note This precise method of measuring remaining toner supply 1 steps is bet...

Page 675: ...r Cnt 21 30 0 to 9999999 0 1 These SPs count the percentage of dot coverage for black other color toners 1 K Black toner 8881 Cover Cnt 31 0 to 9999999 0 1 These SPs count the percentage of dot coverage for black other color toners 1 K Black toner 8891 Page Toner Bottle DFU 8901 Page Toner_Prev1 DFU 8911 Page Toner_Prev2 DFU 8921 Cvr Cnt Total 0 to 9999999 0 1 Displays the total coverage and total...

Page 676: ...s 3 Energy Save Time Includes time while the machine is performing background printing 4 Low Power Time Includes time in Energy Save mode with Engine on Includes time while machine is performing background printing 5 Off Mode Time Includes time while machine is performing background printing Does not include time machine remains powered off with the power switches 6 SC Total down time due to SC er...

Page 677: ...application registrations with the Program job settings feature 0 to 255 0 255 8 Fax Program Fax application registrations with the Program job settings feature 9 Printer Program Printer application registrations with the Program job settings feature 10 Scanner Program Scanner application registrations with the Program job settings feature 8999 Admin Counter List 0 to 9999999 0 1 Displays the tota...

Page 678: ...3 Duplex 15 Coverage BW 17 Coverage BW Print Page 101 Transmission Total Color 102 Transmission Total BW 103 FAX Transmission 104 Scanner Transmission Color 105 Scanner Transmission BW 4 Appendix Service Program Mode Tables 320 4 ...

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