SERVICE CALL CONDITIONS
SM
4-37
B234/B235/B236/D101/D102/D103
T
ro
u
b
le
-
s
h
o
o
ti
n
g
Lower Transport Motor Error: 3K Finisher B830
SC730
D
No encoder pulse signal is
detected for the lower transport
motor within 600 ms. The 1st
failure issues an original jam
message, and the 2nd failure
issues this SC code.
•
Lower transport motor disconnected,
defective
•
Finisher connection to lower transport
motor loose, defective
•
Lower transport motor blocked by an
obstruction
•
Lower transport motor defective
•
Finisher main board defective
Upper Transport Motor Error (Proof Tray): 3K Finisher B830
SC731
B
No encoder pulse signal is
detected for the upper transport
motor within 600 ms. The 1st
failure issues this SC code.
•
Upper transport motor disconnected,
defective
•
Finisher connection to upper transport
motor loose, defective
•
Upper transport motor blocked by an
obstruction
•
Upper transport motor defective
•
Finisher main board defective
Shift Tray Exit Motor: 3K Finisher B830
SC732
D
The shift tray exit motor is not
operating.
•
Motor harness loose, broken, defective
•
Motor is blocked by an obstruction
•
Motor defective
•
Finisher main control board defective
Stapler Exit Motor: 3K Finisher B830
SC733
D
The stapler exit motor is not
operating.
•
Motor harness loose, broken, defective
•
Motor is blocked by an obstruction
•
Motor defective
•
Finisher main control board defective
Upper Tray Junction Gate Motor: 3K Finisher B830
SC734
B
The upper tray junction gate HP
sensor did not detect the gate at
the home position within 200 ms
after two attempts.
-or-
The HP sensor twice detected
the gate at the home position for
more than 200 ms after it was
supposed to open.
•
Junction gate did not arrive at the home
position within the specified time
•
Junction gate did not leave the home
position within the specified time
