S
OLVING
PROBLEMS
6.
22
Common Windows Problems
N
OTE
:
Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came
with your PC for further information on Windows error messages.
Online/Error
LED blinks
orange
The toner cartridge is empty. Remove the old
toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Online/Error
LED blinks
orange and red
alternately
The installed toner cartridge is not designed
for your printer. Use the Ricoh-approved
toner cartridge.
LED pattern
Possible Problems and Solutions
Problem
Possible Cause and Solution
“File in Use” message
appears during installation.
Exit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
“Error Writing to LPTx”
message appears.
• Ensure that the cables are connected correctly, and the
printer is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows, and try
printing again.
Summary of Contents for Aficio BP20N
Page 53: ...2 34 SETTING UP YOUR PRINTER MEMO ...
Page 111: ...PRINTING TASKS 4 34 MEMO ...
Page 151: ...PRINTING FROM DOS APPLICATIONS A 10 MEMO ...
Page 160: ...C This chapter includes Printer Specifications Paper Specifications SPECIFICATIONS ...
Page 172: ...GB G144 8650 BP20N BP20 User s Guide ...
Page 200: ...Page 2 14 System Administration Guide Print Driver Installation for Networked Printers ...
Page 238: ...Page 5 10 System Administration Guide Administration Tools DSm520pf AC122 AC205 ...
Page 246: ...Page 6 8 System Administration Guide Administration Tools BP20N ...
Page 249: ...xxxx xxxx ...