Troubleshooting
95
8
Cannot detect original size. Select a scan size.
Note
❒
These messages appear alternately.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lift-
ing/lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by more than 30 degrees.
Cannot find the SMTP server. Check DNS or SMTP.
• Check whether this machine and
the e-mail server are correctly
connected to the network.
• The e-mail server is not running
or is not in service.
• Check whether the Network set-
tings in System Settings are cor-
rect.
Cannot specify more than 500 destinations at the same
time.
When there are 500 or more destina-
tions for a delivery or an e-mail, split
the destinations into two or more
groups.
Cannot specify more than 30 destinations at the same
time.
To deliver more than 30 stored files,
divide the files and perform the op-
eration several times.
Exceeded max. data capacity. Check the scanning reso-
lution, then press [Start] again.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.89 “Relation-
ship between Resolution and Data
Size”.
Exceeded max. data capacity. Check the scanning reso-
lution, then reset 1 original.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.89 “Relation-
ship between Resolution and Data
Size”.
Exceeded max. E-mail size. Complete scan has not been
made. Press [Send] to send the current scanned data, or
press [Cancel & Delete].
The size of the e-mail exceeded the
maximum size possible.
Reduce the volume of images and
send it again.
Exceeded max. E-mail size. Sending E-mail has been
cancelled. Check [Max. E-mail Size] in Scanner Features.
• Increase the size of
[
Max. E-mail
Size
]
.
• Set
[
Divide & Send E-mail
]
to
[
Yes
(per Page)
]
or
[
Yes (per Max. Size)
]
.
Exceeded max. file capacity. Delete unnecessary stored
files.
The maximum number of files that
can be stored is 3000. Delete unneed-
ed files.
Message
Causes and solutions
Summary of Contents for Aficio 2105
Page 16: ...Network Scanner 10 1...
Page 38: ...Preparations for Use as a Network Scanner 32 2...
Page 48: ...Setting Originals 42 3...
Page 62: ...Sending Stored Scan Data by E mail 56 4...
Page 112: ...106 EN USA B580 8707A...
Page 114: ...Printer Scanner Unit Type 2105 Operating Instructions Scanner Reference EN USA B580 8707A...