Ricoh Aficio 2105, Operating Instructions Manual, Page: 100 / 114

Appendix
94
8
When an Error Message Appears on the Control Panel
Note
❒
If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
still appears, note the content of the message and the error number (if listed
in the table), and contact your service representative. For information about
how to turn off the main power switch, see
General Settings Guide .
Message Causes and solutions
Cannot cancel sending all selected file(s). Check
[Scanned File Status] to confirm the result. Only files in waiting can be canceled.
Files with a delivery status of suc-
cessful or other result cannot be can-
celed.
Cannot communicate with the delivery server. Check
the server status. There is no response from the deliv-
ery server. Possible causes are as fol-
lows:
• The delivery server is not run-
ning or has not started delivery
service.
• The delivery server IP address is
not set correctly in System Set-
tings.
• The delivery server does not rec-
ognize the connected device.
Register the connected device in
Set I/O Device of ScanRouter V2
Administration Utility. See Scan-
Router V2 Administration Utility
Help.
• The machine may not be correctly
connected to the network. Check
the LED indicators of the Ether-
net board. See
Network Guide .
Cannot communicate with the SMTP server. Check the
server status. • Check whether this machine and
the SMTP server are correctly
connected to the network.
• The SMTP server is not running
or is not in service.
• Check whether the settings for
Network in System Settings are
correct.
Cannot delete all selected file(s). Certain file(s) are cur-
rently in use. A file that is being edited with Desk-
TopBinder V2 Lite/Professional or
that is waiting for delivery cannot be
deleted. Try the operation again after
editing is finished or delivery is can-
celed.