
18.
W
ARRANTY
The warranty period is 24 months from the date of purchase of the bed. The warranty
does not cover mechanical damage and interference with the bed’s structure,
actuators or the bed’s control box. In the absence of regular inspections, the guarantor
is not responsible for any damage resulting from this fact. The warranty card is
attached at the end of the instruction manual
18.1.
W
ARRANTY CONDITIONS
1.
Reha-Bed Sp. z o.o. guarantees the efficient operation of medical equipment for
24 months from the date of purchase
–
in acceptance with the technical and
operational conditions described in the instruction manual.
2.
Upon recognition of a defect or damage to the product within the warranty
period, they will be removed free of charge within 14 working days from the date
of reporting and marking the product available for repair.
3.
The user is not obliged to deliver the product weighting more than 1 kg and large
dimensions (e. g. product’s size exceeding 3m²).
4.
If the user fails to deliver the product with the complaint card, the deadline for
processing the complaint (set in point 3 above) is calculated from the date of
inspection of the product covered by the complaint.
5.
The guarantor is released from liability for damage to the product caused by
inadequate use or use inconsistent with the instructions for use (e. g. storage,
maintenance, broken seals, mechanical damages).
6.
The concept of repair does not include actions determined in this instruction
manual, which should be carried out by the user on his own.
7.
The warranty is extended for the period, during which the product is under repair.
If a defect (as a defect covered by the warranty) is not found during the complaint
procedure, all costs connected with transport/travel, work of a service technician,
as well as costs related to spare parts and materials are covered by the buyer (the
product’s owner).
8.
The warranty does not cover wear and tear of the product resulting from its
normal use an ongoing maintenance of the product (e. g. cleaning, tightening of
set screws, as well as steps determined in this instruction manual).
9.
The warranty does not cover missing bolts, buts, etc., resulting from the lack of
maintenance.
10.
Replacement of the advertised product or its part with a new one
–
free from
defects
–
does not extend the warranty period.
11.
The product for the repair should be cleaned. Cleaning is not included in the scope
of warranty repair work. Id the product is not cleaned, the manufacturer reserves
the right to invoice the service connected with the cleaning of the product or not
to perform a warranty repair and return the product at the expense of the
claimant.
12.
Loss of warranty rights takes place in the following cases:
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