Regency Contura RC500EX Owners & Installation Manual Download Page 65

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RC500EX

parts list

Main Assembly

366-082

Inner Back Curved Panel

366-051

Top Baffle

366-107

Light Housing

366-108

Light Shield

911-072

Halogen bulb G9/120V/25W (High Temp)

366-085

Air Adjustment Cover Plate

N/S

932-009

Tubing SS Flexible 3/8 x 9 inch

N/S

904-599

Fitting Elbow 90 Degree (Located At Orifice End)

N/S

904-633

Connector 3/8 Comp x 3/8 Male

N/S

904-600

Fitting Elbow 90 Degree Forged (Valve Outlet End)

N/S

936-170

Gasket Orifice

N/S

W840470

Gasket Pilot Assembly

N/S

904-529

5/32 Allen Key

N/S

366-016

Valve Mounting Gasket

N/S

908-529

Label Natural Gas Yellow

N/S

908-528

Label Propane Red

N/S

904-658

Inlet Flex Line Gas SS Steel 24 inch

N/S

911-245

Extension Cord 10ft HV-171009P1 E18E

N/S

911-393

Wire Harness Switch A

N/S

911-389-ASM

Wire Harness Fan/Power Cord Assembly

N/S

911-391

Wire Harness Switch B

N/S

911-394

6VDC Adaptor

N/S

911-390

Wire Harness Lights

N/S

911-291

Lamp Holder G9 Halogen Light

N/S

911-387

TX580 Remote

N/S

910-692

Green Ground Wire

N/S

W260108

Inner Flue Starter Collar Gasket

N/S

W842051

Outer Flue Starter Collar Gasket

N/S

904-790

Round Magnet 1/2 inch x 1/8 inch (Each)

N/S

904-970

Cup Magnet 1/2 inchx5/8 inch OD (Each)

N/S

197060

Top Door Hinge Upper

N/S

197059

Top Door Hinge Lower

N/S

197055

Bottom Cabinet Door Hinge Bracket (Each)

N/S

197054

Bottom Cabinet Door Hinge (Each)

N/S

366-010F

Top Relief Door

N/S

366-009/P

Top Relief Door Frame Includes Nutsert

N/S

366-017

Top Relief Door Gasket

N/S

366-008

Top Relief Door Frame Gasket (Each)

N/S

904-841

Top Relief Door Bolts (Each)

N/S

366-067

Flue Restrictor

N/S

366-048

Light Cover

N/S

366-057

Light Cover Gasket

N/S

366-106

Light Socket Bracket (Each)

N/S

911-388

Holder Remote Control Wall Mnt TX580

N/S

911-398

Fuse 1A 250V 5mm x 20mm Fast Glass GMA-1-R

Summary of Contents for Contura RC500EX

Page 1: ... of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be perform...

Page 2: ... on a Class IIIA 2 Permanent Label 4 34 6 Instruction Plate Each appliance shall bear a Class IIIB marking with letters on a contrasting background located adjacent to the controlling device or in an equally conspicuous position where the instruction can be easily read April 22 14 Created draft Double sided Material Synthetic Paper Size 5 965 W x 5 71 H Color As shown in artwork DANGER HOT GLASS W...

Page 3: ...y 68 Gas Installation Checklist 9 Remote Receiver Pairing 11 Lighting Procedure 12 Shutdown Procedure 12 Important Message 13 Specifications 13 Information for Mobile Manufactured Homes 13 Before You Start 13 Copy of the Lighting Plate Instructions 14 Remote Control Operating Instructions 15 First Fire 19 Operating Instructions 19 Backup Battery 19 Opening the Front Glass Door 20 Manual Operation ...

Page 4: ...ow DUPLICATE SERIAL NO DO NOT REMOVE THIS LABEL NE PAS ENLEVER CETTE ÉTIQUETTE 573 FPI Fireplace Products International Ltd Delta BC Canada Made in Canada Fabriqué au Canada Minimum Clearances to Combustibles Dégagements minimaux aux matériaux combustibles C 2 50mm A 9 229mm Minimum ceiling height from top of unit 15 381mm Hauteur du plafond min depuis le dessus de l appareil 15 381mm Minimum clea...

Page 5: ...90mm 1066mm 1022mm 22 13 16 579mm 1 11 16 R2 3 16 knock out 4 5 16 gas line 5 3 8 to C L base of unit 18 13 16 478mm 19 5 16 490mm 42 1066mm 17 1 4 437mm 44 1 4 1123mm 22 1 8 562mm 4 5 16 knock out If exiting from base of appliance Gas line If exiting from rear of appliance NOTE The 120 volt three prong plug is located at the rear bottom of the appliance ...

Page 6: ...ocal codes if any In the absence of local codes follow the current National Fuel Gas Code ANSI Z223 1 and the current National Electrical Code ANSI NFPA 70 in the U S A and the current CAN CGA B149 Gas Installation Code and the current Canadian Electrical Code CSA C22 1 in Canada This appliance comes equipped with a dedicated 8 Ground Lug for attachment of the ground wire to the steel chassis as a...

Page 7: ...ppliance s connected to the venting system are located and other spaces of the building 4 Close ﬁreplace dampers 5 Turn on clothes dryers and any appliance not connected to the venting system Turn on any exhaust fans such as range hoods and bathroom exhausts so they are operating at maximum speed Do not operate a summer exhaust fan 6 Follow the lighting instructions Place the appliance being inspe...

Page 8: ...ne with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upon inspection the in...

Page 9: ...p or rear vent per manual instructions and the insulation discarded Venting YES NO Are the venting components approved for the unit installed Does the venting configuration comply with venting diagrams Is venting installed and secured and are clearances for the vent pipe and termination cap maintained If applicable was a 1 4 rise maintained for every foot of horizontal run Was the termination inst...

Page 10: ... the proper setting after running the unit for 20 minutes If applicable were the surround and trims installed according to the manual Was the operation of the fan lights if installed and flame modulation checked Customer Tutorial and Presentation YES NO Is the customer confident operating the new gas appliance and aware of all the features on the remote Confirm that the rating and lighting plates ...

Page 11: ... is not available 3 Install 3 AAA batteries into handheld remote 12 Press and hold down the Power Button for 3 seconds then release Two audible beeps will be emitted and the Signal Indicator icon is displayed as confirmation of pairing Remove panel Open door Control module pairing switch 4 Remove inner lower access panel 5 Move the ON OFF REMOTE three way switch to the REMOTE position 6 Green LED ...

Page 12: ... will remain lit until it is manually shut off If the unit is being operated in IPI intermittent pilot mode neither the above instructions nor the seven day timer will apply See the instructions in this manual and on the Lighting Instructions plate on the appliance to light or re light the pilot 1 STOP Read the safety information above on this label 2 Ensure the three way switch on the ignition co...

Page 13: ... first Consult the building authority having jurisdiction to determine the need for a permit prior to starting the installation Note Failure to follow the instructions could cause a malfunction of the heater which could result in death serious bodily injury and or property damage Failure to followtheseinstructionsmayalso void your fire insurance and or warranty Note These instructions take precede...

Page 14: ...ctions du fournisseur Si vous ne pouvez pas rejoindre le fournisseur appelez le service incendie C N utilisez pas cet appareil s il a été plongé dans l eau même partiellement Faites inspecter l appareil par un technicien qualifié et remplacez tout élément du système de contrôle ou de commande qui a été plongé dans l eau 1 STOP Lire les instructions de sécurité sur la portion supérieure de cette ét...

Page 15: ...ppliance What to do if you smell gas DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building CAUTION To prevent electrical shock and or equipment damage disconnect electric power to system at main fuse or circuit breaker box until installation is complete Label all wires prior to disconnection when servicing control Wiring errors can cause imprope...

Page 16: ...eight setting Fan Button Used to change the fan speed setting Light Button Used to change the light intensity setting Not available Button Function Mode Button Used to access the AUX component and Split burner Not available Thermostat Timer Button Used to access the Timer Thermostat and the flame function UP Button Down Button Use the UP and DOWN arrow to toggle through function and value selectio...

Page 17: ...between 0 OFF to 3 max UP Button Down Button can also be used for selection 4 Wait 1s for the command to transmit 5 SIGNAL INDICATOR will momentarily flash and transmit the command Automatic Flame Control Thermostat Timer During automatic flame control the flame height control on the Flame Button is disabled To reenable the flame height control the automatic flame control needs to be disabled Adju...

Page 18: ...ress and hold the Thermostat Timer Button and the Down Button at the same time The CONSTANT PILOT icon will be removed from the remote display screen and turn off the pilot flame when shutting down the system Programming Pairing the remote to the Control Module 1 Connect the power supply or the battery power to the control module 2 Move the ON OFF REMOTE three way switch to the REMOTE position 3 G...

Page 19: ...turned off and on again without a minimum of a 60 second wait NOTE Thisappliancewilloperatewith4AAback up batteries installed see Back up Battery section for details during power outages Only the fan and light will not operate until power is During the first few fires a white film may develop on the glass front as part of the curing process The glass should be cleaned or the film will bake on and ...

Page 20: ...of latch will drop down and release door handle Pull door handle forward to open door Latch Handle Manual Operation No Remote To override the remote open the front lower door and locate the remote override toggle switch Switch the button to ON Manual position to override remote Beep is heard for confirmation Access panel tool tooltip ON OFF switch tooltip ON OFF switch Remote Override Toggle Switc...

Page 21: ...t as shown in Diagram 1a 4 Secure the front screen with one bolt installed from the bottom up through the screen bracket and into a nutsert in the screen Completed Screen Install 5 Install side screens by inserting tabs on screens into slots in brackets L R 6 Reinstall top Levelling Leg Adjustment 13 13 VANADI UM No 7 CHROME 1 Open up bottom door 2 Remove access panel See manual for details 3 Usin...

Page 22: ...t be as shown in the diagram under Log Installation Note Improper positioning of logs may create carbon build up and will altertheunit sperformancewhich is not covered under warranty Glass Replacement Your stove is supplied with high temperature 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce In the event that you break your glass by impact purchaseyour...

Page 23: ...u maintain these fan motors on a regular basis by vacu uming out the fan squirrel cages around the motor and around the grills on the back of the stove IMPORTANT Disconnect power supply before servicing WARNING Electrical Grounding Instructions This appliance is equipped with a three pronged grounding plug for your protection against shock haz ard and should be plugged directly into a properly gro...

Page 24: ...g 4 See general construction and assembly in structions The appliance and vent should be enclosed when installed in or passing through a living area where children may come in contact with it 5 This appliance must be connected to the speci fied vent and termination cap to the outside of the building envelope Never vent to another room or inside a building Make sure that the vent is fitted as per t...

Page 25: ...iminating the need to use heated room air for combustion and losing warm room air up the chimney Note These flue pipes must not be connected to any other appliance The gas appliance and vent system must be vented directly to the outside of the building and never be attached to a chimney serving a separate solid fuel or gas burning appliance Each direct vent gas appliance must use it s own separate...

Page 26: ...ed above meter regulator assembly 36 90cm a J Clearance to service regulator vent outlet 36 90cm K Clearance to non mechanical air supply inlet to building or the combustion air inlet to any other appliance 12 30cm 9 23cm L Clearance to a mechanical air supply inlet 3 91cm above if within 10 3m horizontally 72 1 8m 36 90cm b M Clearance above paved sidewalk or a paved driveway located on public pr...

Page 27: ...lcove was 50 inches 20 E C D A F B 12 Max Locating Your Gas Stove When selecting a location for your stove ensure that the clearances listed above are met as well as ensuring that there is adequate accessibility for servicing and proper operation See complete details in this manual Manufactured Mobile Home Additional Requirements 1 Ensure that structural members are not cut or weakened during inst...

Page 28: ... A TC 4DLTB N A Adjustable Length 7 Galvanized N A N A 4D7A N A N A N A N A Adjustable Length 7 Black N A N A 4D7AB N A N A N A N A Extension Pipe 8 1 2 Galvanized 46DVA 08A N A N A N A N A N A N A Extension Pipe 8 1 2 Black 46DVA 08AB N A N A N A N A N A N A Adjustable Length 12 Galvanized N A N A 4D12A N A SV4LA12 TC 4dLSI N A Adjustable Length 12 Black N A N A 4D12A N A SV4LBA12 TC 4dLSIB N A E...

Page 29: ...ing Shield for Riser Vent Terminal 510 994 Rigid Pipe Adaptor Must use with all rigid piping 946 208 P Vent Guard Optional for Riser Vent Terminal 640 530 P Riser Vent Terminal 946 523 P AstroCap Horizontal Cap 946 206 Vinyl Siding Standoff for AstroCap The rigid pipe adaptor is not required on the C34 C34E U39 U39E H15 H27 H35 RC500E Note When using Metal Fab Sure Seal Rigid Piping please note th...

Page 30: ...are registered and or proprietary trademarks of Simpson Dura Vent Co Inc This product has been evaluated by Intertek for using a Rigid Pipe Adaptor in conjunction with Duravent Direct Vent Pro Selkirk Direct Temp Ameri Vent Direct ICC Excel venting Olympia Ventis and Security Secure Vent systems Use of these systems with the Rigid Pipe adaptor is deemed acceptable and does not affect the Intertek ...

Page 31: ... 28 8 3 30 0 Vertical Height Feet 3 32 2 3 34 4 3 36 6 3 38 8 6 6 8 8 Horizontal Feet 2 2 0 0 4 4 1 10 0 1 12 2 1 14 4 Vent Restrictor on Set 2 Vent Restrictor on Set 3 Vent Restrictor on Set 1 CPI MODE CPI MODE Horizontal venting Vertical venting 40 5 16 1022mm Important The IPI CPI switch on the hand held remote control transmitter must be turned to CPI Continuous Pilot Ignition at all times Thi...

Page 32: ...tor Factory Set Vent Restrictor Set 2 40 5 16 1022mm Note If termination is rear vented at a minimum to centerline height of 40 5 16 1022 mm and horizontal length greater than 12 305 mm to a maximum of 18 457 mm only a rear vent riser or snorkel may be used See manual for details ...

Page 33: ...x B 3 Min 5 Max C 4 Min 6 Max D 5 Min 7 Max E 6 Min 8 Max Lengths do not include elbow indicated Vent restrictor position A fully open refer to the Vent Restrictor Position section Option H V H H1 With these options max total pipe length is 30 feet with min of 8 feet total vertical and max 8 feet total horizontal Please note min 1 foot between 90o elbows is required A 1 Max 1 Min 3 Max B 2 Max 2 M...

Page 34: ... 5 Max 3 Min C 3 Min 6 Max 4 Min D 4 Min 7 Max 5 Min E 5 Min 8 Max 6 Min Lengths do not include elbow indicated Vent restrictor position A fully open refer to the Vent Restric tor Position section Option H H1 V With these options maxi mum total pipe length is 30 feet with minimum of 6 feet total vertical and maximum 6 feet total horizontal Pleasenoteminimum 1 foot between 90o elbows is required A ...

Page 35: ...in 40 5 16 1022mm Max 2 0 6m Co Linear 3 3 Flex Pipe Venting Masonry Chimney Applications Only Important The IPI CPI switch on the hand held remote control transmitter must be turned to CPI Continuous Pilot Ignition at all times This will avoid nuisance pilot outages during operation of this appliance when using these venting configurations on this page See Remote manual for setup of this IPI CPI ...

Page 36: ...imum and maximum flue lengths See chart below for minimum distances from roof Periodically check that the vent is unrestricted Masonry chimneys may take various contours which the flexible liner will ac commodate However keep the flexible liner as straight as possible avoid unnecessary bending The Air Intake pipe must be attached to the inlet air collar of the termination cap Required Parts Part D...

Page 37: ...e of pipe Dismantle all pipe sections including vent terminal IMPORTANT Do not locate termination hood where ex cessive snow or ice buildup may occur Be sure to check vent termination area after snowfalls andcleartopreventaccidental blockage of venting system When using snow blowers make sure snow is not directed towards vent termination area Adapter Trim Collar 4 ID Liner Spacer Spring Thimble Co...

Page 38: ...of the liner onto the 4 diameter starter collar 8 Cut the 4 diameter flex liner to the desired size Hint leave an extra 12 to 16 of length this will make the final assembly easier to work with 9 Secure the 4 dia flex liner to the 4 adapter with Mill Pac and 3 of the 8 x 1 2 screws stainless steel 10 Slide the decorative Thimble Cover over the pipe sections and secure with 4 screws 8 x 1 1 2 drill ...

Page 39: ... RC500E Direct Vent Freestanding Gas Stove Please review your product to make sure you have everything you need In the event that you are missing any part contact your dealer Decorative brass or chrome trim kits are available from Simpson Dura Vent for their wall thimbles as well as a square wall thimble cover Optional Components 946 206 Vinyl Siding Standoff AstroCap 946 506 P Vent Guard AstroCap...

Page 40: ...intainrequired clearances air spaces to nearby combustibles to prevent a fire hazard Do not fill air spaces with insulation The minimum clearance requirements between the outer wall of the vent pipe and nearby combustible surfaces is 1 1 2 except when passing through a wall ceiling or at the termination where the use of a firestop or wall thimble reduces the required clearance to 1 Be sure to chec...

Page 41: ...ailable as well as the standard Riser Vent Follow the same installation procedures as used for standard Horizontal Termination NEVER install the snorkel upside down Diagram 1a Diagram 1 Diagram 2a As specified in CGA B149 Installation Code Local codes or regulations may require dif ferent clearances Diagram 2b NOTE For Snorkel terminations in ABOVE grade installations follow national or local code...

Page 42: ...em itishighly recommended to apply Mill Pac sealant supplied to every inner pipe connection Failure to do so may result in drafting or perfor mance issues not covered under warranty Diagram 5 Diagram 6 c Before connecting the vent pipe to the vent termination slide the black deco rative wall thimble cover over the vent pipe then slide the Wall Penetration Heat Shield over the vent pipe Dia 3 d Sli...

Page 43: ...rformance issues not covered under warranty 4 Assemble the desired lengths of black pipe and elbows necessary to reach from the appliance adapter up though the Round Support Box Insure that all pipes and elbow connections are in the fully twist locked position and sealed 5 Cut a hole in the roof centred on the small drilled hole placed in the roof in Step 2 The hole should be of sufficient size to...

Page 44: ... should already be extended to it s nominal length 4 Pass the flex pipe down through the center of the chimney system and center the adaptor on the top of the chimney pipe Drill four 1 8 diameter holes through the adaptor and into the chimney top Insure that you are in fact drilling into the metal on the chimney Twist lock the Termination Cap onto the Adaptor Diagram 3 and 4 Diagram 1 Diagram 2 Di...

Page 45: ... vertical installations a Ceil ing Fire stop is required at the second floor and any subsequent floor Diagram 12 The opening should be framed to 10 x 10 inside dimensions in the same manner as shown in diagram 9 b Any occupied areas above the first floor including closets and storage volcanicces throughwhichtheverticalventpasses must be enclosed Cathedral Ceilings Round Support RDS Square Support ...

Page 46: ...IN and or OUT pres sure tap s using a 5 16 ID hose 4 Turn the unit back on to supply gas Read manometer 5 The pressure check should be carried out with theunitburningandthesettingshouldbewithin the limits specified on the safety label 6 When finished reading manometer turn off the gas valve disconnect the hose and tighten the screw clockwise with a 1 8 flat screwdriver Note Screw should be snug bu...

Page 47: ...atch behind right handle pull latch down 3 Front of latch will drop down and release door handle Pull door handle forward to open door 1 Open lower front door see above Remove 2 screws from where the red circles are Then lift lower access panel up 2 Lift lower access panel out of unit 3 Profile of lower access panel showing hook loca tions Reverse steps 1 2 to reinstall Latch Handle ...

Page 48: ...rill then lift the grill up and out 3 Reverse steps to reinstall the grill Grill Lower Plate tooltip RC500EX 49 installation Front Grill Removal Installation Burner Removal Installation tooltip The front grill is easily removed to allow easier access for removing the burner or inner panels follow steps below to remove 1 Remove 2 screws from the front of the grill 1 Remove the front grill see above...

Page 49: ...ia if already installed 4 Remove the front grill see manual 5 Remove the 3 screws holding the Burner Assembly to the firebox base Lift burner straight up and lift out to remove tooltip tooltip 9 Lift panel up off the screw and rotate to remove from the unit 10 Replace steel inner panel with enamel panel 6 Loosen 2 screws in locations shown below 7 Lift heat baffle up off screws and remove from uni...

Page 50: ... sure the O ring is properly in place then secure with 2 screws DO NOT overtighten as this could result in damaged threads and cause leakage 11 Loosen both screws on pilot hood cover Pivot cover to the left to reveal pilot hood Remove the clip then pull off the pilot cap to expose the pilot orifice 14 Install a new burner orifice LPG stamped 54 and tighten 15 At the control module remove the tab u...

Page 51: ...al 20 Replace yellow NG label with red LPG label 21 Reinstall logs media door access panel and pedestal door Turn ON the electrical supply 22 Turn ON using the remote control the remote control is still with the control module 23 Check pilot flames Correct flame pattern has 2 strong blue flames Refer to Maintenance Instructions section of the manual for correct flame patterns 24 Check operation of...

Page 52: ... Crushed Iceburg or black glass purchased separately from log set 1 3 5 2 4 6 7 1 Shutoffgasandelectricalsupply allowunittocooltoroomtemperature 2 Open the front door of the unit see manual for detailed instructions 3 Carefully remove the logs from the packaging and unwrap them The logs are fragile handle with care never force into position 4 Install Log 1 onto pin at the back of the burner Log 1 ...

Page 53: ...nt of Log 4 Log 1 push left side forward to touch Log 2 Log 4 install onto pins on burner Log 5 install Log 5 placement Glass crushed glass on burner Log 4 11 Install Log 5 place darker end of the log into the triangle created by Logs 1 2 3 Gently place the other end of the log onto the pin on the burner 12 Placement of Log 5 13 Important Spread the 3 4 Black Crystal glass over the burner evenly t...

Page 54: ... the notch on Log 2 and the pin locator on Log 6 should line up with the pin on Log 4 16 Install Log 7 the darker end will rest in the notch on Log 5 and the opposite end will rest on the bed of crushed glass on the burner 17 Log 7 should touch Log 3 when in position as shown below 18 Place the glowing wool on the crushed glass as shown below Note If the flame picture on the unit is not satisfacto...

Page 55: ...r ports with the volcanic stones 56 RC500EX installation Optional Media Crushed Glass and Volcanic Stone Installation Optional Media on Burner 3 5lb 3 4 crushed glass 12 Volcanic stones A combination of glass crystals and volcanic stones can be installed on the burner as an option to the log set 1 Remove the safety screen and open the front door of the unit burner straight up and lift out to remov...

Page 56: ...emote override toggle switch which will be located on the left hand side Place the remote override toggle switch to the ON MANUAL position See pictures The burner will fire as normal until the set point on the wall thermostat has been reached Burner will shut off once the set point is reached The remote will allow you to adjust fan only in this configuration no flame In addition if you would like ...

Page 57: ...eries must be installed into the back up battery compartment however for this unit to operate when power is lost See battery back up instructions in this manual The fan and or lights will not operate during a power outage GM8K1 N 911 373 REMOTE OVERRIDE TOGGLE SWITCH 911 314 WIRE 911 391 WIRE 911 393A SPARK MH3V VALVE 911 380 NG 911 381 LP TX580 REMOTE 911 387 BATTERY PACK 911 395 MAIN LINE AC 3 M...

Page 58: ...ructions du fournisseur Si vous ne pouvez pas rejoindre le fournisseur appelez le service incendie C N utilisez pas cet appareil s il a été plongé dans l eau même partiellement Faites inspecter l appareil par un technicien qualifié et remplacez tout élément du système de contrôle ou de commande qui a été plongé dans l eau 1 STOP Lire les instructions de sécurité sur la portion supérieure de cette ...

Page 59: ...ID BURNS OR CLOTHING IGNITION YOUNG CHILDREN SHOULD BE CARE FULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE 8 Each time the appliance is lit it may cause condensation and fog the glass This conden sation and fog is normal and will disappear in a few minutes as the glass heats up Never operate the appliance without the glass properly secured in place Note If you have an incorrect f...

Page 60: ...erials CAUTION WARNINGS Do not clean when the glass is hot The use of substitute glass will void all product warranties Care must be taken to avoid breakage of the glass Do not strike or abuse the glass Do not operate this fireplace without the glass front or with a cracked or broken glass front Wear gloves and safety glasses when removing damaged or broken glass Replacement of the glass panels sh...

Page 61: ...ce technician during the annual service check Your unit may require more frequent maintenance checks if you notice any changes in how it operates Operational changes to look for can include but are not limited to extended start up time increased fan noise residue carbon build up white build up on the glass firebox increased operating noise etc Should any of these or other conditions arise disconti...

Page 62: ...any of these error codes or other conditions arise discontinue use and schedule a service check with your local licensed gas technician LED Condition OFF Normal Waiting for call of heat One Red Flash Gas Selection Error Two Red Flashes No Spark Detected Three Red Flashes False Flame Detected Four Red Flashes No Flame Detected Six Red Flashes Pilot valve connection error Seven Red Flashes Main valv...

Page 63: ...RC500EX 63 parts list Main Assembly 1 31 3 4 5 6 7 8 9 12 11 13 2 14 10 38 19 20 33 21 16 23 24 29 36 37 35 25 22 26 34 18 17 28 27 30 50 50 32 18 15 39 ...

Page 64: ...s Front Includes Gasket White Door 17 940 504 P Replacement Inner Glass Sides Each Includes Gasket 18 197072 P Replacement Outer Glass Sides Each Includes Gasket 19 366 517 P Fan Assembly Complete 20 910 215 P Fan Motor Only Includes Squirrel Cage 21 945F Simpson Duravent Starter Collar 22 197061 P Top Door Assembly Black 22 197007 P Top Glass Door Assembly White 23 197052 P Bottom Cabinet Door As...

Page 65: ...Fan Power Cord Assembly N S 911 391 Wire Harness Switch B N S 911 394 6VDC Adaptor N S 911 390 Wire Harness Lights N S 911 291 Lamp Holder G9 Halogen Light N S 911 387 TX580 Remote N S 910 692 Green Ground Wire N S W260108 Inner Flue Starter Collar Gasket N S W842051 Outer Flue Starter Collar Gasket N S 904 790 Round Magnet 1 2 inch x 1 8 inch Each N S 904 970 Cup Magnet 1 2 inchx5 8 inch OD Each ...

Page 66: ...ews Complete Package N S 366 106 Light Socket Bracket ea N S 366 086F Air Adjustment Tool Accessories 50 366 949 Screen Guard complete set N S 367 969 Conversion Kit LP N S 367 968 Conversion Kit NG N S N A Remote Wall Cradle N S 366 908 Enamel panels N S 946 779 3 5 Pounds Crushed Glass Ginger N S 946 780 3 5 Pounds Crushed Glass Black N S 946 781 3 5 Pounds Crushed Glass Iceburg N S 946 710 Slat...

Page 67: ...RC500EX 67 notes ...

Page 68: ...g Switches Blowers Blower Control Module Battery Pack Remote Control Systems 2 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media Crystals Firebeads Volcanic Ceramic Spa Stones 1 All hardware 1 Mesh Glass Safety Barriers 1 Accent Light Bulbs 1 Glass Crazing 1 Conditions Warranty protects against defect in manufacture or FPI factory assembled components o...

Page 69: ...error installation by an unqualified installer incorrect chimney components including but not limited to cap size or type operator error abuse misuse use of improper fuels lack of regular maintenance and upkeep acts of God weather related problems from hurricanes tornados earthquakes floods lightning strikes bolts or acts of terrorism or war which result in malfunction of the appliance are not cov...

Page 70: ...sult their local provincial or national legal codes for additional terms which may be applicable to this warranty How to Obtain Warranty Service Customers should contact the authorized selling dealer to obtain warranty service In the event the authorized selling dealer is unable to provide warranty service please contact FPI by mail at the address listed below Please include a brief description of...

Page 71: ...tter Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchases made in CANADA FPI Fireplace Prod...

Page 72: ...72 RC500EX warranty ...

Page 73: ...RC500EX 73 notes ...

Page 74: ...74 RC500EX notes ...

Page 75: ......

Page 76: ...ete the following information Dealer Name Address ________________________________________ ___________________________________________________________ Installer ____________________________________________________ Phone ____________________________________________________ Date Installed ________________________________________________ Serial _____________________________________________________ ...

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