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CAMERA DISPLAYS N/A FOR APERTURE
SYMPTOM
The camera displays N/A for aperture when a lens is attached.
POTENTIAL RESOLUTIONS
Ensure that your lens is completely locked in place.
Remove your lens mount. Check the connection points for damage or debris. Install your lens mount.
Perform a Hardware Rediscover. For more information, go to
"Rediscover (Hardware Rediscover)" on page 130
Re-install your camera firmware.
If your camera is on beta firmware, downgrade to the release build.
If you are using a DSMC PL mount, go to
Menu
>
Settings
>
Setup
>
Lens
and ensure that power is enabled.
NOTE:
Some lenses do not display the aperture information because they are incompatible. Some PL lenses do not
have i-technology data.
CAMERA CANNOT PAIR TO REDMOTE
SYMPTOM
The camera cannot pair to the REDMOTE
®
.
POTENTIAL RESOLUTIONS
Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.
Ensure the REDMOTE is detached from the rear of the camera and turned on.
Ensure the REDMOTE wireless in turned on.
Ensure display does not show the message “REDLINK Upgrade Required”.
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. For more information, go to
"Perform a Hard Restore" on page 197
.
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EPIC/SCARLET OPERATION GUIDE