RAM 1500 2019, User Manual

Page: 200 / 340

to remain connected with the SOS op-
erator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle infor-
mation and GPS coordinates.
WARNING!
• If anyone in the vehicle could be in
danger (e.g., fire or smoke is visible,
dangerous road conditions or location),
do not wait for voice contact from an
Emergency Services Agent. All occu-
pants should exit the vehicle immedi-
ately and move to a safe location.
• Never place anything on or near the vehi-
cle’s operable network and GPS antennas.
You could prevent operable network and
GPS signal reception, which can prevent
your vehicle from placing an emergency
call. An operable network and GPS signal
reception is required for the SOS Call
system to function properly.
• The SOS Call system is embedded into
the vehicle’s electrical system. Do not
WARNING!
add aftermarket electrical equipment to
the vehicle’s electrical system. This may
prevent your vehicle from sending a sig-
nal to initiate an emergency call. To
avoid interference that can cause the
SOS Call system to fail, never add after-
market equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to
your
vehicle’s electrical system or
modify the antennas on your vehicle. IF
YOUR
VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUD-
ING DURING OR AFTER AN ACCI-
DENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTH-
ERS, WILL NOT OPERATE.
• Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be
injured if the air bag system is not there
to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the begin-
ning of each ignition cycle:
• The overhead console light located be-
tween the ASSIST and SOS buttons will
continuously be illuminated red.
• The Device Screen will display the follow-
ing message: “Vehicle device requires ser-
vice. Please contact your dealer.”
• An In-Vehicle Audio message will state “Ve-
hicle device requires service. Please con-
tact your dealer.”
WARNING!
• Ignoring the overhead console light
could mean you will not have SOS Call
IN
CASE
OF
EMERGENCY
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