RAM 1500 2019, User Manual

Page: 311 / 340

NOTE:
All incoming text messages received during
the current ignition cycle will be deleted from
the Uconnect system when the ignition is
turned to the OFF position.
Helpful Tips And Common
Questions To Improve Bluetooth
Performance With Your Uconnect
System
Mobile Phone won’t reconnect to system after
pairing:
• Set mobile phone to auto-connect or
trusted device in mobile phone Bluetooth
settings (Blackberry devices).
• Perform a factory reset on your mobile
phone. Refer to your mobile phone manu-
facturer or cellular provider for instruc-
tions.
• Many mobile phones do not automatically
reconnect after being restarted (hard re-
boot). Your mobile phone can still be con-
nected manually. Close all applications that
may be operating (refer to mobile phone
manufacturer’s instructions),
and follow “Pairing (Wirelessly Connecting)
Your
Mobile Phone To The Uconnect
System”.
Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by
removing the battery (if removable — see
your mobile phone’s owner manual).
• Delete pairing history in mobile phone and
Uconnect system; usually found in phone’s
Bluetooth connection settings.
• Verify you are selecting “Uconnect” in the
discovered Bluetooth devices on your mo-
bile phone.
• If your vehicle system generates a pin code
the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the
“phonebook download” request on your
mobile phone.
• Up to 5,000 contact names with four num-
bers per contact will transfer to the
Uconnect 4C/4C NAV system phonebook.
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) car-
riers do not support conference calling.
Refer to your mobile phone user’s manual
for further information.
Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while
connected to Bluetooth will disable Hands-
Free Calling. Do not make calls while your
mobile phone is plugged into the AUX jack.
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