Preliminary
4-20
September 21, 1999
BENCHMARK
T A P E
S Y S T E M S
When cleaning is complete, the drive automatically ejects the cartridge, and autoloader will
places it in slot 2.
RMV 2 (SEL)
blinks on the LCD panel
4. Remove the cleaning cartridge from slot 2 and press the
SELECT
button to return your
DLT7 Autoloader to
LdR REAdY
.
4.5.2 Cleaning the Enclosure
Clean the outside of your DLT7 Autoloader’s enclosure with a damp towel. If you use a
liquid all-purpose cleaner, apply it to the towel.
Do not directly spray the enclosure.
4.6
Troubleshooting and Diagnostics
This chapter contains some general suggestions to aid you in solving problems – should you
ever run into them. It also includes information on error codes and the built-in diagnostics.
4.6.1 Installation
Problems
Usually, problems encountered during the installation of your DLT7 Autoloader are caused
by improper SCSI bus configuration, application software configuration errors, or by an
incorrectly configured operating system. If the application software that you are using is not
communicating with your autoloader after installation, check the following:
•
SCSI IDs:
Make sure that the IDs you selected for the DLT7 Autoloader robotics and
DLT1 drive are not used by any other SCSI device on that bus, including the SCSI host
adapter. See page 4-9 for more information.
•
SCSI Cabling:
Verify that all SCSI cables are securely connected at both ends and that
jackscrews or bail locks are secured. Check the length and integrity of your SCSI
cabling. The total length of all cables connected to a SCSI-2 bus must not exceed 19
feet (6 meters) for an SE bus, 40 feet (12 meters) for an LVD bus with multiple devices,
or 82 feet (25 meters) for an LVD bus with a single device. The length of the internal
SCSI cabling inside your DLT Autoloader is 1 foot (30 cm). This length must be included
in any calculations of cable length. Try replacing suspect cables with known good
cables.
•
Termination:
Make sure that all SCSI buses are properly terminated.
•
Compatibility:
Ensure that your DLT7 Autoloader and its drive are compatible with the
SCSI host adapter and backup application you plan to use. For a list of compatible SCSI
adapters and application software, check with your backup application vendor.
•
SCSI Host Adapter Card Installation:
Verify that you have installed your SCSI host
adapter card correctly. Refer to the documentation that came with your host adapter for
installation and troubleshooting instructions. Pay particular attention to any steps
describing the settings of various jumpers and/or switches on the host adapter. Make
sure that the host adapter is seated fully in the motherboard slot.
•
Backup Application Installation:
Refer to the documentation included with your
backup application for instructions on how to verify proper installation.
