Qualstar Q24, Installation And Operation Manual

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Q24 Tape Library Installation and Operations Manual
© Copyright QUALSTAR 2014 vi
3.2.1 Overview .................................................................................................... 31
3.2.2 Operations through the RMU ..................................................................... 31
3.2.3 Login........................................................................................................... 32
3.2.4 RMU Screen Layout ................................................................................... 33
3.2.5 Identity ........................................................................................................ 34
3.2.6 Status .......................................................................................................... 37
3.2.7 Configuration .............................................................................................. 40
3.2.8 Operations ................................................................................................... 50
3.2.9 Service ........................................................................................................ 51
3.3 Partitioning the library ............................................................................................ 56
3.4 Default settings ....................................................................................................... 57
4 Troubleshooting ......................................................................................... 58
4.1 Installation problems ............................................................................................... 58
4.1.1 Cabling ....................................................................................................... 58
4.1.2 Compatibility .............................................................................................. 58
4.1.3 Backup application installation .................................................................. 58
4.1.4 Device driver installation............................................................................ 58
4.2 Troubleshooting ...................................................................................................... 59
4.3 Removing tape cartridges from the library ............................................................. 62
4.4 Emergency release .................................................................................................. 63
4.5 Upgrade the library firmware .................................................................................. 64
4.6 General diagnostic ................................................................................................... 64
4.6.1 System test .................................................................................................. 64
4.6.2 Slot-to-Slot test ........................................................................................... 64
4.6.3 Library verify test ....................................................................................... 64
4.7 Error codes .............................................................................................................. 65
4.7.1 Error messaging .......................................................................................... 65
4.7.2 Error Message format ................................................................................. 66
4.7.3 OCP error reporting .................................................................................... 66
4.7.4 RMU error reporting ................................................................................... 66
4.7.5 Main error codes ......................................................................................... 67
4.7.6 Sub error codes related to the media changer ............................................. 77
4.7.7 Sub error codes related to the library .......................................................... 79
5 Servicing ..................................................................................................... 80
5.1 Tools that may be needed ....................................................................................... 80
5.2 Electrostatic discharge ............................................................................................ 80
5.3 Removing a tape drive ............................................................................................. 81
5.4 Replacing a tape drive ............................................................................................. 81
5.5 Removing the library controller .............................................................................. 82
5.6 Replacing the library controller ............................................................................... 82
5.7 Removing the power supply .................................................................................... 83
5.8 Replacing the power supply .................................................................................... 83
5.9 Servicing a magazine ............................................................................................... 83
5.10 Removing the base chassis ...................................................................................... 84
5.10.1 Preparing to remove the base chassis ......................................................... 84
5.10.2 Removing the base chassis from the rack ................................................... 84
5.11 Replacing the base chassis ...................................................................................... 85