quadient HD-MB50D, User Manual

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Problem Cause Solution
Misfeeds occur frequently. There is a foreign object on
the finisher tray. • Remove the misfed paper. For
details about removing jammed
paper, see page 92 "Removing
Jammed Paper".
• Do not place anything on the
finisher tray.
Cannot print in duplex
mode. You have selected a paper
tray that is not set for duplex
printing. Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Operating
Instructions.
Cannot print in duplex
mode. You have selected a paper
type that cannot be used for
duplex printing. In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Operating Instructions.
The machine does not turn
off in 5 minutes after the
main power is turned off. The machine cannot perform
the shutdown procedure. Repeat the shutdown procedure. If the
machine does not turn off, contact your
service representative.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor. The Address Book cannot be
changed while you delete
the multiple stored
documents. Wait a while, and then retry the
operation.
The Address Book cannot be
changed from the display
panel. The Address Book cannot be
changed while it is being
backed up from Web Image
Monitor or other tools
running on the computer. • Wait until the Address Book
backup is complete, and then try
to change the Address Book
again.
• If an SC997 error occurs, press
[Exit].
When You Have Problems Operating the Machine
71