Service
PowerPlay IPC-8000 and IPC-9000
4826 Sterling Drive, Boulder CO 80301
15-052-01-1-DOM-B
PH: 720.406.8946 [email protected] www.psaudio.com
©2010 PS Audio International Inc. All rights reserved.
To purchase additional packaging, please contact your authorized PS Audio dealer, distributor, or the PS Audio Service Department
for assistance.
If you are outside the US
If you are outside the United States and require service you must contact your country’s dealer or distributor for instructions. PS
Audio warranties its products (see warranty section) worldwide. Service for PS Audio products outside the United States is handled
through your country’s distributor or dealer.
1. Obtain a Return Authorization Number (R/A number) and shipping address from your dealer or distributor’s Service
Department.
2. Insure and accept all liability for loss or damage to the product during shipment to the dealer or distributor’s Service
Department and ensure all freight (shipping) charges are prepaid.
If You have Problems
If you feel your country’s dealer or distributor is either unwilling or unable to service your PS Audio products, please contact our
service department at [email protected] or at the above contact numbers to discuss the situation.
Voltage Changes
Voltage changes to match your country’s voltage and frequency requirements to your PS Audio product are possible only through
your dealer, your country’s authorized PS Audio distributor or the factory. Units purchased outside your country of residence will
not be changed to the appropriate voltage unless prior arrangements have been made at the time of purchase. Please refer any
questions to your dealer or distributor or by contacting the PS Audio service department.
Your PS Audio product serial number is:
Please fill in the dealer or distributor’s information from where you originally purchased the unit.