Room Cleaning
Using the “Forum Hotel” Programme
35
If the guest used their room telephone, then generate their invoice (see also
Creating a Telephone Invoice for the Guest
starting on page 37).
If no telephone invoice needs to be created, then check the
Check-out
option
and confirm with
OK
.
This updates the room overview and the icon “to clean” is displayed. Inform
the cleaning staff that the room needs cleaning.
Note:
You can also unregister a guest using the reception telephone
(see also
The Menu “Hotel” on the Reception Telephone
starting
on page 39).
Room Cleaning
After the room has been cleaned, set the status of the room to “empty”. To do
this, in the room overview, click on the “to clean” icon. Now the room can again
be occupied.
Alternatively you can modify the status of the room via the reception
telephone (see also
The Menu “Hotel” on the Reception Telephone
starting on
page 39) or the cleaning staff can do this themselves using the room
telephone (see also
Modifying Room Status of the Room using the Code-
Number Procedure
starting on page 41).
Activating a Wake-up Call for a Guest
If the guest would like to be woken at a specific time, then you can activate the
wake-up call service for the guest. At the desired time, the system will call the
guest’s room telephone. The room telephone will ring for a time, and the call
is repeated until the guest picks up the phone. The guest then hears waiting
music (Music on Hold) that the system administrator has potentially uploaded
into the system.
