Printronix Integrated Network Interface Card User Manual Download Page 273

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Troubleshooting Tips

Windows Troubleshooting Tips

This section provides information on possible solutions to some
standard Windows and NIC configuration errors.

Technical Support

If you require technical support, please have the following
information available when you call:

What level of software are you running?

What type of attachment do you have?

What is your host operating system?

Give a detailed description of the problem.

How often, and when, does the problem occur?

Give a detailed description of your network and the
components attached.

Summary of Contents for Integrated Network Interface Card

Page 1: ...Integrated Network Interface Card User s Manual Thermal Line Matrix and Laser Printers...

Page 2: ...WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED Printronix Inc does not warrant that the functions contained in the Software will meet your requirements or that the ope...

Page 3: ...Integrated Network Interface Card User s Manual Thermal Line Matrix and Laser Printers...

Page 4: ...ns or warranties of any kind regarding this material including but not limited to implied warranties of merchantability and fitness for a particular purpose Printronix shall not be held responsible fo...

Page 5: ...Microsoft MS DOS Windows Windows 95 Windows 98 Windows Me WIndows NT and Windows 2000 are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc Pos...

Page 6: ......

Page 7: ...7 Speed Setting for 10 100Base T 18 Conventions Used In This Manual 19 Notes And Notices 20 2 Installation And Configuration 21 Installation 21 Connecting To The Network 21 Configuration Tools 21 Prin...

Page 8: ...on 54 Destination Settings 54 Current Model Settings 56 Print Model Configuration 59 Log Path Configuration 62 TN5250 3270 Configuration 64 SNMP Configuration 68 Administration Configuration 76 System...

Page 9: ...Vista Setup 92 Windows XP 2000 2003 Server Host Setup 98 5 Unix Configuration 109 Overview 109 Unix Environment Description 109 Unix NIC Configuration 110 Mandatory 110 Optional 110 Using ARP 110 Usi...

Page 10: ...Sharing 138 Port Switching Printer Sharing 140 Handling z OS Connectivity Problems 140 Ping is Not Successful 140 Ping is Successful 141 7 AS 400 Configuration ASCII Printer 143 Overview 143 Configuri...

Page 11: ...th CRTDEVPRT On V4R2 and Above 176 Verifying The IPDS Configuration On AS 400 180 Sharing The AS 400 Printer On The Network 181 Printer Sharing Parameters 182 AS 400 Troubleshooting 185 Cannot PING Th...

Page 12: ...ont Identifier FONT Help 211 11 Monitoring Printers 213 Implementing Printer Management 213 Agent Manager Model 213 MIB 214 SNMP 215 Monitoring Tools 215 Monitoring With AIX NetView 6000 215 PrintNet...

Page 13: ...ng Tips 269 Technical Support 269 NIC Cannot Be Found On The Network 270 HTML Configuration Forms Will Not Display 270 Errors Occur When Defining An LPR Printer 271 Cannot Browse The NIC On The Networ...

Page 14: ...lem 282 B Kerberos 283 Kerberos Enabled Wireless NIC Configuration 283 Configuring the Print Server for Kerberos Authentication 284 C Customer Support 287 Printronix Customer Support Center 287 Printr...

Page 15: ...ers on a local area network LAN rather than attaching them directly to a host system Following simple configuration steps these peripherals can be simultaneously shared with users on the network wheth...

Page 16: ...g automatic email to record printer errors and usage remote management through HTML forms Telnet sessions rsh rcmd remsh commands SNMP and pre defined log methods extensive built in troubleshooting t...

Page 17: ...er This ability to preprocess the print data before it is sent to the printer allows elimination of certain printing problems or implementation of printer enhancements that may be difficult and time c...

Page 18: ...se 2 Phase 3 Host Destination 4 d4prn Destination 2 d2prn Destination 3 d3prn Destination 1 d1prn Model 1 m1 Model 2 m2 Model 3 m3 Model 4 m4 Printer Destination 8 d8prn Destination 6 d6prn Destinatio...

Page 19: ...ed with it The model defines how the print job will be processed as it passes through to the printer Models are a set of mini filters that can be used to modify the print data stream The functions ava...

Page 20: ...nter Status of the printer based on the port interface signals 6 Load a specific printer configuration before processing a print job Specify a printer configuration to be associated with a print queue...

Page 21: ...terface Other printers use NICs that plug into the Peripheral Component Interface PCI controller boards that have no dip switches or LEDs NOTE If your printer uses both types of NICs please refer to t...

Page 22: ...ts to 10mbps Full Duplex Reconnection at switch maintains 10mbps Full Duplex 3 100mbps Half Duplex Use parallel detection because the NIC is using force mode and thus has auto negotiation disabled POR...

Page 23: ...ple Press the CLEAR key then press the ONLINE key Quotation marks indicate messages on the Liquid Crystal Display LCD Example Press the ONLINE key OFFLINE appears on the LCD Command syntax and example...

Page 24: ...tes And Notices For your safety and to protect valuable equipment read and comply with the notes included in this manual A description follows NOTE A Note gives you helpful information and tips about...

Page 25: ...olves network related settings e g an IP address within TCP IP environments configured through the built in command shell npsh or from the control panel Configuring a host with a new printer so it kno...

Page 26: ...est appears f Press Enter For P5000 printers a Take the printer offline When the printer LCD reads OFFLINE CONFIG CONTROL press the up and down arrow keys simultaneously to unlock the control panel b...

Page 27: ...and ENTER keys simultaneously to unlock the control panel b Press the NEXT key until DIAGNOSTICS appears Continue pressing the NEXT key until Printer Tests E Net Test Page appears Press ENTER For Las...

Page 28: ...e done after E NET READY displays 3 Verify the current NIC firmware version number If you need to update the printer firmware you must do so now After the update is complete you must restart this inst...

Page 29: ...Before performing the verification you must connect the NIC card to the network 1 Print an E NET test page see steps on page 22 to verify the settings you made 2 Verify the Netmask is correct in two l...

Page 30: ...C card configure the ethernet and wireless IP addresses so they can be seen on the network This includes several network related settings e g an IP address within TCP IP environments configured throug...

Page 31: ...can be set to any value in the range of 0 to 255 Subnet Mask This is the subnet mask for the host IP that has four segments They are displayed as SEG1 SEG2 SEG3 and SEG4 which can be set to any value...

Page 32: ...rs The SSID name and alphanumeric characters are divided into three parts in the control panel menu as SSID Name 01 15 SSID Name 16 30 and SSID Name 31 32 NOTE When two or more consecutive space chara...

Page 33: ...lt so that the NIC can detect the correct preamble The preamble is approximately 8 bytes of the packet header generated by the AP is and attached to the packet prior to transmission The preamble lengt...

Page 34: ...Configuration As previously mentioned there are four encryption keys that can be configured through the control panel For each encryption key x where x can be 1 to 4 the following control menu can be...

Page 35: ...ws for a WEP key timeout that forces re authentication resulting in the derivation of a new WEP key for the session Auth Method This feature allows the user to select the authentication method used fo...

Page 36: ...d Resets the LEAP password to an empty string Kerberos Parameters Kerberos is a wireless security scheme available when a symbol LA 4121 radio card is installed Kerberos Enable Enable Enable Kerberos...

Page 37: ...ew SEC Sets the maximum allowable amount of time in seconds SEC or minutes MIN as specified by the Clock Skew Units that Kerberos authentication will tolerate before assuming that a Kerberos message i...

Page 38: ...rver is valid before getting a new one Seconds The range is 300 259200 and the default is 43200 Minutes The range is 5 4320 and the default is 720 Hours The range is 1 72 and the default is 12 Days Th...

Page 39: ...the Renew Life SEC menu For example if you select Days the Renew Life SEC menu name will change to Renew Life DAY Equivalent Wireless NIC Configuration Using The Telnet Command store ifc 2 wlan ssid n...

Page 40: ...WPA CIPHER store ifc 2 wlan passphrase WPA PASSPHRASE store ifc IFNUM wlan country COUNTRY CODE Refer to page 219 for the complete command list HTML Forms The NIC settings can be configured over TCP...

Page 41: ...prn d6prn d7prn d8prn m1 m2 m3 m4 m5 m6 m7 m8 Alert Config 1 Alert Config 2 Alert Config 3 Alert Config 4 Alert Config 5 Alert Config 6 Alert Config 7 Alert Config 8 Alert Config 9 Alert Config 10 Sta...

Page 42: ...ing the printer IP Address and any standard Web browser you can check the status of the printer Figure 3 shows the exact state of the printer by showing the printer LCD message This screen automatical...

Page 43: ...ngs Example telnet 192 75 11 9 NOTE The default User ID is root There is no password by default just press ENTER If you have changed the default User ID and password use the current User ID and the as...

Page 44: ...automatically during the power up sequence when DIP switch 1 is closed PTX_SETUP The PTX_SETUP command can also be used to configure NIC settings through a printer data port serial parallel etc This...

Page 45: ...unauthorized users cannot make changes When you try to open any of the NIC s configuration pages you are asked for your user name and password At the prompt you need to enter root unless you have ano...

Page 46: ...nter name and model It also allows you to select banner page types filters header and trailer strings and printer configurations Log Path this menu item allows you to specify the logpath name type and...

Page 47: ...for each network protocol Beside each protocol name is a checkbox which allows you to enable or disable each protocol depending on your network printing needs NOTE TCP IP is the only supported protoc...

Page 48: ...d Persistent DHCP protocols which are alternate methods of assigning IP addresses On most networks you want to enter a permanent IP address and subnet mask and disable RARP BOOTP and DHCP However if y...

Page 49: ...TCP IP Network 45 Figure 7 Defining a Gateway Address for Wireless Ethernet Routing Figure 8 TCP IP Static Routes...

Page 50: ...o the default router for delivery to the destination host If you have more complex routing requirements add static routing entries for specific hosts or networks in the remaining Routing rows Packets...

Page 51: ...Wireless 47 Wireless Figure 9 Wireless Network Configuration 802 11b g...

Page 52: ...Chapter 3 Network Configuration 48 Figure 10 Wireless Network Configuration 802 11b...

Page 53: ...ed and no checkboxes are checked then the automatic setting is used Speed Checkmark the appropriate checkboxes to manually choose the bit rates NOTE The Speed Type must be set to user If user is selec...

Page 54: ...rior to transmission The preamble length is transmission data rate dependent The short preamble is 50 shorter than the long preamble Transmit power is 0 100 It must match the Access Point s preamble c...

Page 55: ...11g operation with support for 5 5 and 11 Mbps basic rates WPA Mode Select the WPA wireless security mode Disabled and Personal are the available settings WPA Cipher Select the WPA Cipher setting TKIP...

Page 56: ...the default key number used for WEP encryption Authentication Method Select the desired authentication method to be used when communicating with an access point User Enter a user name to be used when...

Page 57: ...ing unless another protocol like IPX is available Therefore mandatory TCP IP settings i e IP address and subnet mask are necessary on the NIC Go to TCP IP Network on this form to fill in these setting...

Page 58: ...ed model e g m1 for extra processing and logpath e g l1 for job and printer logging Finally the job reaches the NIC s I O port e g PRN where it passes through to the attached printer The Print Path fo...

Page 59: ...s the destination will support By default all services enabled Selected Model Defines the model configuration that is to be associated with the current destination The default model names are m1 m2 m3...

Page 60: ...rint Path Configuration 56 Current Model Settings Figure 13 Print Path Configuration Current Model Settings Model Type Model Type The option is available on the Print Model web page For a description...

Page 61: ...nt Path Configuration Current Model Settings Banner Page Banner Page The option is available on the Print Model web page For a description see page 60 Filter The option is available on the Print Model...

Page 62: ...on see page 61 Printer Configuration The option is available on the Print Model web page For a description see page 61 Selected Log Path This option defines the log path configuration that is to be as...

Page 63: ...Settings Name Name of the model The default model names are m1 m2 m3 m4 m5 m6 m7 and m8 Model Type Define what processing if any will be performed on print jobs passing through the associated destinat...

Page 64: ...t to the printer before each print job For example you may want to send a sequence to print the job in landscape mode or to a certain tray on the printer You can specify up to four separate sequences...

Page 65: ...uence is listed on the form Formfeed tells the printer to do a formfeed at the end of the data Printer Configuration Specify a printer configuration number to be loaded before processing the print job...

Page 66: ...pe of log information will be tracked for each print job passing through the associated destination The types are job job ID username etc user user ID and three messages per job about the start and fi...

Page 67: ...ne don t report any logging information TCP IP port to a TCP port number specified in the edit field syslog to a host specified by the IP address in the edit field running a SYSLOG daemon email to an...

Page 68: ...allows you to specify settings for up to eight different TN5250 3270 sessions NOTE The standard Printronix NIC module does not support TN5250 3270 protocol However the TN5250 3270 software is availabl...

Page 69: ...the current configuration Default TN5250 Host IP Specifies the IP address or domain name of the host AS 400 for TN5250 for the current configuration Default Unconfigured empty host Port Specifies the...

Page 70: ...e name Device Description TN5250 mode Specifies the name of the printer device for the current configuration The description entered will be the name of the printer device created on the AS 400 host f...

Page 71: ...ibrary TN5250 mode As declared on the AS 400 host for the created printer device Auto Connect Specifies whether the NIC will automatically connect to the host Default Disabled Start Stop Auto Connect...

Page 72: ...s providing the ability to filter alert notices as desired SNMP Manager Alert Posting Settings Figure 19 SNMP Manager Alert Posting Configuration Specifies whether alerts from the enabled alert group...

Page 73: ...up categories for this configuration will be sent to the Unix syslog daemon If this option is enabled the syslog daemon IP address must be entered in the syslog field in the System Information section...

Page 74: ...name and location alert description alert group alert severity level and printer status Default Disabled Short E mail Message Length Specifies the maximum size of the short e mail message Acceptable...

Page 75: ...n alert group alert severity level and printer status To test the validity of the e mail address and the SMTP server address enable the Send Test Message option If the Send Test Message box is checked...

Page 76: ...alert groups are enabled by default Table 2 Alert Groups and Printer Events Alert Group Printer Events Warning COMM Check Invalid Address CU Time Out CU Not Enabled File System Full File Exist Hex Du...

Page 77: ...Media Path Clear Paper Jam Paper Jam Time Out Paper Jam Fuser Paper Jam Exit Cutsheet Path Open Paper Jam at Drum Paper Jam at Fuser Paper Jam at Exit Tractor MTR FWD Speed Error Tracker MTR BKWD Spee...

Page 78: ...tter Fail Barcode Barcode Fail Specification Barcode Quiet Zone Too Small Barcode Improper Data Format Scanner Unscannable Check Media Poor Scanning Check Head and Heat Poor Scanning Inspect Head Poor...

Page 79: ...able for monitoring will depend on the printer type and the options installed on the printer Power Cart Recharge Battery Batt High Volt Batt Low Volt RFID RFID Tag Failed RFID Max Retry RFID Comm Erro...

Page 80: ...istration Configuration form is broken down into general print server related settings and password security System Information Figure 23 Administration Configuration System Information The System Inf...

Page 81: ...ponsible for the printer Printer Serial Number Allows the user to enter the printer serial number The field is blank by default NOTE If the user has not entered a serial number through one of the NICs...

Page 82: ...server to be used for processing email messages generated by the NIC Default Unconfigured empty DNS Server Specifies the IP address of the domain name server to be used for resolving host names e g ho...

Page 83: ...the NIC s settings Guest users can only view settings but cannot alter them Both types of users can be assigned passwords To change a password type in the old password in the Old field Then type the n...

Page 84: ...ity Configuration form allows you to configure the NIC s Kerberos authentication settings and to obtain the authenticated information Kerberos is available only when a Symbol LA41X1 radio card is inst...

Page 85: ...ro there is no time limit imposed on the password Default 0 seconds no limit Enable Kerberos Authentication This check box is used to enable disable the Kerberos authentication within the Print Server...

Page 86: ...active Network this menu item allows you to view the current status of the network connection Status I O Port The I O Port Status form allows you to remotely see what is happening on the NIC I O port...

Page 87: ...status of the printer and the print job at the same time The status feedback to the host usually reads printer idle unless the print job is significantly large Status Network This form allows you to...

Page 88: ...Chapter 3 Status Network 84...

Page 89: ...figuring a new printer on the Windows station Windows Environment Description The NIC supports network printing under Windows environments by using TCP IP In a Windows NT setup pure TCP IP is used as...

Page 90: ...f an IP address and subnet mask before it can be seen on the network Optional Additional settings like routing entries can be configured This allows communication across subnets when no other router e...

Page 91: ...n your network At this point you should be able to communicate with the NIC from your local Windows station This means the print server knows about an IP address and subnet mask and has these settings...

Page 92: ...hosts across a router will not be able to see your NIC In order for hosts across a router to see your NIC store a default router gateway within the print server so that any packets destined for anoth...

Page 93: ...d a Web browser on your Windows station and direct it to the URL http NICIPaddress networkConf html e g http 192 75 11 9 networkConf html NOTE If prompted for a User ID and password first type in root...

Page 94: ...een similar to Figure 26 displays Figure 26 Windows NT Print Setup Dialogue Box The first field requires the IP address for the NIC and the second field must be filled in with a valid destination from...

Page 95: ...R at the password prompt since there is no password by default 2 At the Print Path Configuration HTML form that displays select a destination link from the top of the page to bring up the appropriate...

Page 96: ...correct IP address subnet mask and gateway if required In addition the administrator can ping and Telnet to the Ethernet adapter from the server console If this is not the case use the printer front...

Page 97: ...Windows Vista Setup 93 Figure 28 Choosing a Printer Port 4 Select Use an existing port and LPT1 Printer Port from the drop down menu Click Next Figure 29 Selecting a Printer Driver to Install...

Page 98: ...er for your printer and click Next Figure 30 Naming a Printer 6 Enter a printer name and click Next By default the printer you selected in the previous step is entered NOTE If an Important Notice appe...

Page 99: ...re 31 Sharing the Printer on the Network 7 Select Share this printer so that others on your network can find and use it and click Next 8 Click Print a test page to see if the printer is working correc...

Page 100: ...32 Completion of the Printer Driver Installation 9 Click Finish You have successfully installed your printer driver 10 Right click the installed printer driver and select Properties Click the Ports t...

Page 101: ...tings Port Number field LPR To select the LPR setting click LPR in the Protocol field In lowercase characters type the desired queue name of d1prn through d8prn in the LPR Settings Queue Name field SN...

Page 102: ...d with the correct IP address subnet mask and gateway if required In addition the administrator can ping and Telnet to the NIC from the server console If this is not the case use the printer front pan...

Page 103: ...ation destination and the program s shortcut destination 4 Click Install to begin installation 5 If necessary click Yes to install a Windows driver prior to installing a printer If a Windows driver ha...

Page 104: ...LPT1 port make sure LPT1 Recommended Printer Port is selected after Use the following port and click Next To finish installation go to step 16 on page 103 To create a new port using standard TCP IP c...

Page 105: ...printer name or IP address in the Printer Name or IP Address field NOTE By default the Port Name value is identical to the Printer Name or IP Address 11 Click Next 12 Select Custom and click Settings...

Page 106: ...e Protocol field In lowercase characters type the desired queue name of d1prn through d8prn in the LPR Settings Queue Name field SNMP Status Enabled Check the SNMP Status Enabled box if you want the s...

Page 107: ...inish The Add Printer Wizard window appears 16 Select the desired printer and click Next NOTE If the printer driver is already installed then the Add Printer Wizard Use Existing Driver window appears...

Page 108: ...and click Next 18 If you do not want to share the printer with other network users select Do not share this printer Otherwise select Share name and specify a share name The default setting is Do not...

Page 109: ...Windows XP 2000 2003 Server Host Setup 105 22 Click Finish to add the printer 23 Click OK to confirm that the test page printed...

Page 110: ...to complete the installation The Welcome window displays 25 Click Next to start configuring the basic settings for your printer 26 Select a printer to configure and click Next 27 Click Next to start...

Page 111: ...e default Ignore parameters 29 Click Next The Printer Setup Page 2 dialog box opens 30 Uncheck the Ignore box to specify setup values or accept the default Ignore parameters and click Next NOTE If you...

Page 112: ...apter 4 Windows Host Configuration 108 31 Click Finish to send the wizard settings to the printer NOTE If you are warned that a calibration may interfere with the current print job click yes to contin...

Page 113: ...atory TCP IP settings e g IP address and subnet mask Configuring the Unix host station with a new printer Unix Environment Description The NIC supports network printing under various TCP IP environmen...

Page 114: ...se options see Configuration Tools on page 21 Optional Additional settings like routing entries can be configured allowing for communication across subnets Configuration of the NIC can be done from th...

Page 115: ...specified in step 3 5 Try to ping this IP address to see if the NIC can be seen on your network At this point you should be able to communicate with the NIC from your local Unix station This means the...

Page 116: ...address to the NIC upon bootup To configure the NIC with its TCP IP settings using RARP 1 On your RARP server make an entry in the etc ethers file for the NIC Syntax ethernetaddress NICIPaddress Exam...

Page 117: ...page 114 to set this up Using BOOTP BOOTP allows you to dynamically assign an IP address to the NIC upon bootup In addition the BOOTP server can provide additional details like a default router gatew...

Page 118: ...followed one of the NIC configuration methods mentioned other than the BOOTP method most likely you will only be able to communicate with the print server from the same subnet This means any host acro...

Page 119: ...direct socket capabilities This section covers these additional setups Manual System V Host Setup This setup involves any Unix operating system using System V print spooling e g SCO Solaris HP UX DG U...

Page 120: ...thout brackets d1prn NIC remote printer name Explanation of command line m indicates the model rmodel v indicates the use of dev null as a file interlock to avoid contention orm is the name of remote...

Page 121: ...eue _name any name but not the name in the etc hosts file or d1prn host_name name in etc hosts file Troubleshooting This installation procedure assumes that the NIC adapter is configured with the corr...

Page 122: ...ystem 1 Define an entry for this new printer within the printcap file etc printcap Syntax printername sh pw 80 mx 0 rm NICname rp NICdestination lp sd usr spool lpd printername lf usr spool lpd printe...

Page 123: ...sr spool lpd P5000 log touch usr spool lpd P5000 acct 4 Change permissions and ownership on the spool directory and everything within it Example chmod R g rwX o rX usr spool lpd P5000 chmod R daemon d...

Page 124: ...sure to specify the printer model during install Standard Processing 1 Enter SMIT select devices 2 Select Printer Plotter 3 Select Print Spooling 4 Add a Remote Print Queue 5 Set the type of Remote P...

Page 125: ...e Printer Type to IBM4202 IMPORTANT You must change the printer emulation to Proprinter 6 Enter the following Remote Print Queue with Local Filtering settings Name of queue any_name user selectable Ho...

Page 126: ...es down If the queue is set up for standard processing not local filtering add T50 flag to rembak to the queue device stanza for the queue in etc qconfig backend usr lib lpd rembak T50 If the queue wa...

Page 127: ...ory Syntax cd dest 6 List the contents of this directory using the dir command and determine which destination queue you would like to send the print job through Most likely you will select d1prn for...

Page 128: ...or a new print setup 1 NIC IP address The IP address or host name of the print server to which you want to print 2 NIC TCP port number A pre defined number for the I O port on the print server 9100 is...

Page 129: ...DS option on the printer Requirements Verify that you have the following required software PSF Version 2 2 0 with APAR OW15599 for TCP IP support z OS Scheduler with APAR OW12236 to support two new PR...

Page 130: ...rinter such as IP address gateway address or subnet mask See Configuration Tools on page 21 3 Configure the host environment See Configuring PSF for z OS to Print IPDS Files on page 127 4 Verify the c...

Page 131: ...er Connection on page 131 4 Define the printer as a writer controlled printer to JES See Define the Printer to JES on page 132 5 Define the printer to PSF with a PRINTDEV statement including the IP ad...

Page 132: ...er than z OS 4 1 0 use an MVSCP When using a version of z OS 4 1 0 or later use an HCD or an MVSCP For more information about using these methods refer to MVS ESA Migration Planning Dynamic I O Config...

Page 133: ...1000 ADDRESSTRANSLATIONPOOLSIZE 1500 CCBPOOLSIZE 150 DATABUFFERPOOLSIZE 160 32768 ENVELOPEPOOLSIZE 750 IPROUTEPOOLSIZE 300 LARGEENVELOPEPOOLSIZE 50 RCBPOOLSIZE 50 SCBPOOLSIZE 256 SKCBPOOLSIZE 256 SMA...

Page 134: ...IONS PSF relies on TCP to detect when a connection with a TCP IP attached printer is no longer usable When no data has been exchanged between PSF and its connection partner TCP sends keep alive probes...

Page 135: ...h the TCP IP attached printer ping the printer from the MVS system From a TSO session enter the following command TSO PING ip_address In JES2 enter the following command from the System Display and Se...

Page 136: ...r versions of JES2 the statement is named FSSDEF and would be stated as FSSDEF FSSNAME FSS1 The value you specify for the PROC parameter must match the name on the PSF Startup procedure JES3 Printer D...

Page 137: ...however copy the APSWPROT sample from the APAR medium and modify it for the line matrix printer NOTE The line matrix printer supports only resident symbol sets PSFPROC PROC NETWORK PRINTERS WRITER PRO...

Page 138: ...DEF A10110 CHARS GT15 JOB SEPARATOR FORMDEF DSHDR OUTPUT PAGEDEF V06483 DS SEPARATOR PAGEDEF FORMDEF A10110 CHARS GT15 DS SEPARATOR FORMDEF MSGDS OUTPUT PAGEDEF A06462 MESSAGE DATASET PAGEDEF FORMDEF...

Page 139: ...R SEPARATOR OUTPUT JOBTRLR JOBTLR JOB TRAILER SEPARATOR OUTPUT DSHDR DSHDR DATA SET HEADER SEPARATOR MESSAGE MSGDS MESSAGE DATA SET OUTPUT BUFNO 5 NUMBER OF WRITE DATA BUFFERS PAGEDEF A06462 DEVICE PA...

Page 140: ...dress is the only required parameter Other parameters may be set to facilitate printer sharing as described in Sharing Line Matrix Printers on z OS on page 138 For a description of the PRINTDEV statem...

Page 141: ...ame ON Stopping a TCP IP attached Printer You can stop a TCP IP attached printer in several ways The preferred method is to first stop the PSF FSA for the printer by entering the following command fro...

Page 142: ...nter Sharing JES spool printer sharing is valid for TCP IP attached network printers A session with the printer is maintained while there is output on the JES spool and the printer is available When t...

Page 143: ...ter specifies the timeout interval TIMEOUT REDRIVE requests that PSF redrive the printer FSA using the value of the MGMTMODE parameter TIMEOUT STOP requests that PSF stop the printer FSA which can the...

Page 144: ...om z OS here is how to resolve them Ping is Not Successful If the ping is not successful verify the following The printer is powered on The IP address is unique in the TCP IP network If the IP address...

Page 145: ...ese steps to determine whether the IP address of the printer is unique 1 Turn the printer off 2 Wait at least 5 minutes for TCP IP to clear the Address Resolution Protocol ARP tables If your installat...

Page 146: ...Chapter 6 Handling z OS Connectivity Problems 142...

Page 147: ...continued configuration is required Developing Line Descriptions With CRTLINETH For each LAN adapter on the AS 400 a line description needs to be created for the NIC This is required for Release V3R2...

Page 148: ...tion when CALC is used in creating new line descriptions You do not need to set these values unless they have been changed To create a line description enter the following command CRTLINETH LIND ETHLA...

Page 149: ...AP values have not been changed Configuring AS 400 For ASCII Using TCP IP The next step is to configure the interface on the AS 400 for TCP IP NOTE The AS 400 interface is not the NIC Do not set the A...

Page 150: ...for this AS 400 TCP IP interface for example 255 255 255 0 Line Description The name assigned to the AS 400 line description as described in Developing Line Descriptions With CRTLINETH on page 143 NO...

Page 151: ...in name and hostname file is empty the file must be set up This control file information is used to determine if a print request comes from an authorized host To configure the local domain and hostnam...

Page 152: ...ature is installed the queue name d4prn is not available IP Address The IP address for the NIC Setting Up Printing For ASCII Files The next step is to set up the remote printing capability There are t...

Page 153: ...8prn The remote printer queue name must be in lowercase letters entered in single quotes NOTE When the IPDS feature is installed queue name d4prn is not available Send TCP IP Spooled File LPR Type cho...

Page 154: ...nting text only no IGP or barcodes Manufacturer Type Model IBM42023 Workstation customizing object NONE Since IBM42023 is a Printronix XL emulation the printer emulation must also be switched to Propr...

Page 155: ...require manual creation of a generic WSCST Please contact Printronix Technical Support for assistance NOTE For occasional text reports create a printer configuration for each report and use the Job Se...

Page 156: ...eue OUTQ USERNAME Library CURLIB Maximum spooled file size MAXPAGES Number of pages NONE Staring time Ending time for more values Order of files on queue SEQ FIFO Remote system RMTSYS INTNETADR Remote...

Page 157: ...PRTQ Default name of the network printer Set for any of d1prn through d8prn The remote printer queue name must be lowercase entered in single quotes NOTE When the IPDS feature is installed queue name...

Page 158: ...son emulation or IBM6400PR or IBM42023 for Proprinter Emulation Troubleshooting This installation procedure assumes that the NIC adapter is configured with the correct IP address subnet mask and gatew...

Page 159: ...NIC or the hostname of the printer if you put the hostname in the host entry table as directed in Configuring A TCP IP Host Table Entry on page 147 4 If the printer cannot be pinged proceed to AS 400...

Page 160: ...tes that the NIC hardware is functioning properly See the User s Manual for configuration menu information If you have trouble pinging the printer 1 Verify the configuration of the AS 400 including th...

Page 161: ...e cancel To cancel IPDS print jobs hold the job on the AS 400 writer or press the printer Cancel key Printing AFP IPDS And SCS Files Printers configured as IPDS only print IPDS files AFP and SCS files...

Page 162: ...g the parameters and values shown in Table 4 3 Set TCP IP addresses for the printer such as an IP Address Gateway Address or Subnet Mask See Configuration Tools on page 21 4 If the printer and AS 400...

Page 163: ...On V3R7 And Above on page 168 9 Notice that when the IPDS feature is installed the queue name d4prn is not available 10 Verify the printer is ON using the VFYCFG command 11 Verify that TCP IP has been...

Page 164: ...for attachments to a TCP IP network 1 At the AS 400 command line enter the following command ADDTCPIFC INTNETADR 9 99 15 188 LIND ETHLAN SUBNETMASK 255 255 255 0 2 Your completed screen should look l...

Page 165: ...the AS 400 name and the IP address of the LAN adapter to the Host Table Entries Also add the hostname and IP address of the printer to the list You can access the host table entries function by using...

Page 166: ...escribes how to create a printer device description 1 At the AS 400 command line enter a command in the form CRTDEVPRT DEVD printer_type DEVCLS RMT TYPE IPDS MODEL 0 AFP YES AFPATTACH APPC FONT 11 RMT...

Page 167: ...e TYPE IPDS Device model MODEL 0 Advanced function printing AFP YES AFP attachment AFPATTACH APPC Online at IPL ONLINE YES Font FONT Identifier 011 Point size NONE Form feed FORMFEED CONT Separator dr...

Page 168: ...Device Class DEVCLS Specify RMT c Device Type TYPE Specify IPDS d Device Model MODEL Specify 0 e Advanced Function Printing AFP Specify YES f AFP Attachment AFPATTACH Specify APPC CRTPSFCFG overrides...

Page 169: ...ption This information overrides the APPC configuration information specified in the printer device description To configure AS 400 for IPDS printing on V3R2 1 At the AS 400 command line enter a comma...

Page 170: ...y QGPL c IPDS pass through IPDSPASTHR To print SCS files specify YES PSF 400 transforms SCS into IPDS before printing Delay time between retries 0 Blank page YES Page size control NO Resident fonts YE...

Page 171: ...to wait before a session or dialog is released without terminating the writer The ACTRLSTMR parameter specifies when this timer is to be activated Set the parameter to a value at least equal to the T...

Page 172: ...se three parameters are ignored when specified in a PSF configuration object since they are specified in a printer device description However you may wish to use a PSF configuration object to specify...

Page 173: ...library JOBLIBL IPDS pass through YES Activate release timer NORDYF Release timer SEC15 Restart timer IMMED SNA retry count 2 Delay time between retries 0 Blank page YES Page size control NO Resident...

Page 174: ...LSTMR is activated Set to NORDYF d Release timer RLSTMR Specifies the amount of time to wait before a session or dialog is released without terminating the writer The ACTRLSTMR parameter specifies whe...

Page 175: ...V3R7M0 961108 BLDRB1 Device Description DEVD printer_type Option OPTION ALL Category of device PRT Device class DEVCLS LAN Device type TYPE IPDS Device model MODEL 0 LAN attachment LANATTACH IP User d...

Page 176: ...rator drawer SEPDRAWER FILE Separator program SEPPGM NONE Library Printer error message PRTERRMSG INQ Message queue MSGQ QSYSOPR Library LIBL Activation timer ACTTMR 170 Maximum pending requests MAXPN...

Page 177: ...ue 170 seconds If more than one system is using the printer specify NOMAX which causes PSF 400 to wait indefinitely for a response to an activation request j Remote Location RMTLOCNAME Enter the IP ad...

Page 178: ...RLIB User resource library list JOBLIBL JOBLIBL CURLIB NONE Device resource library list DFT Name DFT for more values IPDS pass through NO NO YES Activate release timer NORDYF NORDYF IMMED Release tim...

Page 179: ...must match the user defined object name USRDFNOBJ in the printer DEVD IPDS pass through IPDSPASTHR To print SCS files specify YES PSF transforms SCS into IPDS before printing Edge orient NO YES NO Use...

Page 180: ...by PSF Usually set to YES Remote Location name or address RMTLOCNAME Enter the IP address or hostname of the printer Configuring PSF with CRTDEVPRT On V4R2 and Above This section describes how to cre...

Page 181: ...Printer error message INQ INQ INFO Message queue CTLD Name CTLD SYSOPR QSYSOPR Library Name LIBL CURLIB Activation timer 170 1 2550 NOMAX Image configuration NONE NONE IMGA01 IMGA02 Maximum pending re...

Page 182: ...Specify IP Port number PORT Specify 5001 Publishing information Support duplex UNKNOWN UNKNOWN SIMPLEX DUPLEX Support color UNKNOWN UNKNOWN NOCOLOR COLOR Pages per minute black UNKNOWN 1 32767 UNKNOW...

Page 183: ...use the default value 170 seconds If more than one system is using the printer specify NOMAX which causes PSF to wait indefinitely for a response to an activation request Remote Location RMTLOCNAME E...

Page 184: ...verify the printer is connected to AS 400 ping the printer from an AS 400 workstation with one of the following commands PING ip_address or PING hostname where ip_address is the Internet address of th...

Page 185: ...Network To support printer sharing your printer automatically switches among all attached ports serial twinax coax LAN Basically the printer prints jobs for one port until no new jobs appear and the...

Page 186: ...hen there are no spooled files in the printer s output queue with a status of RDY and the last page of the last spooled file processed has printed NORDYF is used so that all files with a status of RDY...

Page 187: ...esponse to an activation request V3R7 V4R1 CRTPSFCFG CHGPSFCFG ACTRLSTMR NORDYF Specifies the point at which the release timer RLSTMR is activated Set to NORDYF This means that the release timer is ac...

Page 188: ...e on the printer The recommended value is SEC15 V3R7 V4R1 CRTDEVPRT CHGDEVPRT ACTTMR NOMAX The value specifies the number of seconds that PSF 400 will wait for a printer to respond to an activation re...

Page 189: ...ized If PSF 400 terminates when you initialize it for IPDS printing and issues message PQT3603 check for the following error codes Code 10 means an incorrect RMTSYS or RMTLOCNAME V3R2 V3R7 or V4R1 has...

Page 190: ...NLINE mode and that all network connections for example routers between the AS 400 and the printer are active Spooled Files Disappear Without Printing To resolve this problem Check that the correct pr...

Page 191: ...rint TN3270E Modtabs are provided for both an SCS and DSC printer The z OS level is 1 3 These basic configurations provided a starting point for users new to printing in this manner NOTE Since Info Pr...

Page 192: ...istration S544 5745 03 1 Look at the JES definition defining and associating printer PRINTER9 with INFOPRINT SERVER Figure 47 JES Definition Defining PRINTER9 Figure 48 Example Of Proc Used To Start I...

Page 193: ...ions are identical to those of COAX attached printers Figure 50 MODTAB Entries NETSPL1 VBUILD TYPE APPL APPL REPRESENTING IPS APIPP101 APPL MODETAB MODETAB1 DLOGMOD SCS AUTH ACQ LUPRT101 APPL MODETAB...

Page 194: ...T X B1 SECPROT X 90 COMPROT X 3080 RUSIZES X 87C6 PSERVIC X 01000000E100000000000000 PSNDPAC X 01 SRCVPAC X 01 TITLE DSC4K DSC PRINTER LU_3 LU3PRT MODEENT LOGMODE LU3PRT FMPROF X 03 TSPROF X 03 X PRIP...

Page 195: ...Only additions required for the TN3270E printers are shown Define the VTAM parameters required for the Telnet server BeginVTAM PRTGROUP PGRPLU1 RMT2 ENDPRTGROUP PRTGROUP PGRPLU3 RMT3 ENDPRTGROUP IPGR...

Page 196: ...at the FSS definition InfoPrint Server Printer Inventory Manager Option Printer Definitions 1 Add Add a printer definition 2 List List printer definitions 3 Select Select printer definitions to list O...

Page 197: ...2 List List FSAs 3 Select Select FSAs to list FSS 4 Add Add an FSS 5 List List FSSs 6 Select Select FSSs to list Pool of Printer Definitions 7 Add Add a Pool 8 List List Pools 9 Select Select Pools to...

Page 198: ...y 5 Select option 2 from the Printer Inventory Manager main panel to list the printers Browse IP PrintWay FSS Command FSS name PRINTWAY Description APPLID for TN3270E Printers APIPP101 extend Old styl...

Page 199: ...scription Location DEST C FORMS LU Name PRT717 PSF LINE MATRIX IPDS B5 lab PRT717 Y B VTAM_DSE1 IPPW A TN327E Pri IMPACT LAB K VTAM_SCS1 IPPW A TN327E Pri IMPACT LAB J VTAM_SCS2 IPPW L Bottom of data...

Page 200: ...apter 9 Program Materials 196 Processing NetSpool options NetSpool end of file IP PrintWay options Protocol Use DEST CLASS and FORMS for IP PrintWay printer selection NetSpool LU name LU classes exten...

Page 201: ...nter NOTE The values of these settings are account specific Other values may best serve your printing environment Browse Allocation Command Printer definition name VTAM_DSE1 More Spool allocation valu...

Page 202: ...od Successful Failure Retry time 0000 05 00 Retry limit 2 Connection timeout 30 Response timeout 100 Exits Begin data set End data set Record Document header extend Translate document header Document...

Page 203: ...er extend Translate document trailer Dataset grouping 2 1 None 2 Job 3 Concatenate job Formatting Line termination Transparent data char 35 Carriage control type 2 1 None 2 Machine 3 ANSI Delete form...

Page 204: ...these settings for the SCS printer Browse VTAM Protocol Command Printer definition name VTAM_DSE1 Printer LU name RMT3 VTAM Processing Options Printer logmode LU3PRT Checkpoint pages 5 Send as transp...

Page 205: ...ion screen NOTE Changes will only take effect after you reset the line matrix printer from the System page Table 6 Configuration Forms Configuration HTML Forms Network TCP IP including Windows and Nov...

Page 206: ...ce name will be the printer name defined in the VTAM portion of your Telnet server configuration For this example use RMT3 Mode TN5250 Click here for TN3270 mode Host ok eg 204 191 175 114 or host dom...

Page 207: ...ter the command DTCPIP T CONN from the SDSF console The following messages show that the printer is connected You are now ready to print D TCPIP T CONN EZZ6064I TELNET CONNECTION DISPLAY 044 EN TSP CO...

Page 208: ...Chapter 9 Configuration Screens 204...

Page 209: ...the AS 400 3 Set the IP subnet mask and default router on the NIC adapter 4 Use a telnet session or web browser session to configure three items per dest logical NIC queue for use as a logical network...

Page 210: ...TN5250 connection device via a telnet session use the commands store TN5250 and the following NOTE The NIC sessions can be configured either by a web browser or by telnet 1 Use cmd WRKCTLD VWS choice...

Page 211: ...palletform store tn dest d8prn autoconnect reset This example creates a device queue named palletform on the AS 400 host with IP 192 168 168 34 The NIC adapter initiates the connection each time it i...

Page 212: ...tn dest d1prn as400 192 75 11 1 The device description or queue name you want built on the AS 400 for the printer This must be unique to the printer Example store tn dest d1prn devicedesc MOCHA3812 E...

Page 213: ...ed when first turning on the printer before the connection becomes visible on the AS400 TN5250 Job Formatting Forms width forms length CPI and LPI are controlled by the TN5250 data stream unless the f...

Page 214: ...MFRTYPMDL Paper source 2 PPRSRC2 MFRTYPMDL Envelope source ENVELOPE MFRTYPMDL ASCII code page 899 support ASCII899 NO Image configuration IMGCFG NONE Character identifier CHRID Graphic character set S...

Page 215: ...e 5219 printer and the IPDS printers The Printer Font Table Font Parameter in the CRTDEVPRT command lists the valid font identifiers the display values the characters per inch value implied with each...

Page 216: ...Chapter 10 Font Identifier FONT Help 212...

Page 217: ...model The management information database MIB SNMP the protocol used to get management information Agent Manager Model The elements of a monitoring system MIB and SNMP are implemented in an agent man...

Page 218: ...r MIB per RFC 1759 available from www ietf org Information Provided By The MIB The printer MIB contains the following types of information about network printers Descriptions Printer configuration loc...

Page 219: ...ager can get statistics and configuration information from the NICs and other devices on the network This is done through a Network Management Station NMS such as NetView Monitoring Tools Many tools c...

Page 220: ...rinters in the same room or on the other side of the world Refer to the PrintNet Enterprise Suite User s Manual or www Printronix com for more details on this tool Setting The SNMP Community Name The...

Page 221: ...rovides monitoring and troubleshooting capabilities npsh Access Methods There are many ways this command shell can be accessed built in HTML forms a Telnet session from a TCP IP host to the NIC a sing...

Page 222: ...and must be executed as well so that the new settings are retained after power cycles Since set only affects the settings in memory they will be lost after a power cycle unless they are saved to flash...

Page 223: ...ent store ifc ifnum utp li rx Example store ifc 1 utp li Modify the physical UTP interface properties where li enables link integrity and rx enables the increased receive threshold store ifc from defa...

Page 224: ...NAME ifnum is the interface number for the wireless interface This auth user name needs to match the user name entered in the LEAP Access Point Define a wireless auth password to be used in the LEAP o...

Page 225: ...ce driver to use the card s factory set default channel Set wireless antenna type store ifc IFNUM wlan antenna diverse primary aux ANTENNA TYPE ifnum is the interface number for the wireless device an...

Page 226: ...the number identifying one of the four keys 1 4 A value of zero or the word disable disables encryption Set the key to a given value store ifc IFNUM wlan key KEY NUM HEX KEY STRING KEY LENGTH ifnum is...

Page 227: ...disable personal ifnum is the interface number for the wireless interface Selects the WPA wireless security mode The options are Disable default and personal store ifc IFNUM wlan cipher tkip aes tkip...

Page 228: ...erberos for the wireless interface store kerberos opts auth Sets the maximum allowable amount of clock skew in seconds or minutes that Kerberos authentication will tolerate before assuming that a Kerb...

Page 229: ...conds and 604800 seconds 7 days The time units cannot be mixed and there must be at least one space between the renew_life_time value and the time unit s m h or d Default value is 0 Configures the KDC...

Page 230: ...e Example store pping opts enable Store the state of periodic ping flag If the periodic ping flag is enabled the NIC periodic ping client will attempt to ping its default gateway on its active NIC int...

Page 231: ...s These options perform their own control When jobcontrol is enabled all jobs will be supported with job flow control NOTE When jobcontrol is disabled dynamic config loading on a model change is also...

Page 232: ...ort NEW TCP PORT Example store pserver tcpsocket 4000 port 5000 Change a pre defined TCP port number tcp port on the NIC to a new TCP port number new tcp port The default number is 9100 for prn store...

Page 233: ...rinter name supplied by the LPR protocol and the destination name do not match then the job is automatically routed to the first destination and the service is accepted Default enabled store pserver f...

Page 234: ...C TCP IP network settings within the device you will not need to rely on RARP BOOTP DHCP or DNS for new settings store tcpip IFNUM frametype ethernet2 802 2snap Example store tcpip 1 frametype etherne...

Page 235: ...way is all that is needed for communications between different subnets Please see the next command for details store tcpip route del host net NETWORK Example store tcpip route add net 192 75 12 0 1 De...

Page 236: ...C with an IP address of 0 0 0 0 then any attempted access with a valid IP address is assumed for this NIC and an Arp lookup is performed Default enabled store tcpip tcp access root add del NETWORK NET...

Page 237: ...device created on the AS 400 host for the current session Default Unconfigured empty description store tn dest DXPRN connect RESOURCENAME Example store tn dest d1prn connect MYRESNM Store the resource...

Page 238: ...on sequence will be repeated every 60 seconds until successful or the autoconnect flag is disabled See tn dest dxprn start stop command Default disabled store tn dest DXPRN copytimeout Example store t...

Page 239: ...ackchannel prn Example set dest d1prn backchannel prn Establish a return path for printer feedback for a given destination dest The NIC I O port is bi directional however you will most likely use the...

Page 240: ...ettings back to factory defaults set dest from stored Set all current destination settings to the values stored in flash memory set ifc Example set ifc IFNUM up down Set state of the specified network...

Page 241: ...sum value to confirm integrity of data printed printer For special printer feedback ioport Printer error messages determined through the parallel port pins set logpath LOGPATH port TCP port email sysl...

Page 242: ...nceled and its TCP connection is closed Default Disabled set model MODEL name NEW_NAME Example set model m1 name landscape Change the current name of the model model to a new name as indicated by new_...

Page 243: ...inter at the start of any print jobs passing through this model The headerstring string can consist of up to nine elements An example element is a hexadecimal code e g 0x04 or a pre defined variable o...

Page 244: ...ill be loaded at the start of a job use the command list model or list model model set model from default Set all model settings back to factory defaults set model from stored Set all current model se...

Page 245: ...none Set the tabstop width as indicated by int The range is 1 through 16 spaces set prn from default Set all parallel port settings back to factory defaults set prn from stored Set all current paralle...

Page 246: ...ication running on the host at the IP address specified in the set snmp manager command index is the index number of the SNMP trap manager table udp_port is the desired UDP port number Acceptable valu...

Page 247: ...e index number of the SNMP alert table length specifies the length of the short e mail message and has an acceptable range of 15 to 80 characters set snmp email INDEX active Enable or disable sending...

Page 248: ...ert table entry index is the index number of the SNMP alert table active enables alert message logging active disables it set sysinfo label name STRING Example set sysinfo name salesprinter Set a desc...

Page 249: ...TCP IP host running a SYSLOG daemon To set this host use the command set sysinfo syslog hostIPaddress set sysinfo smtp IPaddress port PORTNUM Example set sysinfo smtp 192 75 11 5 port 25 Define the SM...

Page 250: ...os Example set sysinfo module novell Enable and disable certain network protocol stacks within the NIC Sometimes it helps to disable any protocols you are not using on your network NOTE novell option...

Page 251: ...on the NIC and call it variable string variable string can be a space separated list of words hexadecimal numbers e g 0x04 or references to other pre defined variables It is easiest to make up the va...

Page 252: ...t the NIC adheres to in a TCP IP network list dest destination List the current destination settings e g names and mapped I O ports models and logpaths list diff List the differences between the curre...

Page 253: ...lity comms quality Where ifnum is the interface number for the WLAN device wireless card id is a read only character string identifying the wireless card installed network name is a 1 to 32 ASCII char...

Page 254: ...ion of full power option list is a list of options that are enabled disabled options are not shown profile is the 802 11g b wireless mode in use wpa mode is the WPA wireless mode selected wpa cipher i...

Page 255: ...er is supplied the specific bytes used in the header and trailer are shown along with the banner type data type and configuration number for that specific model list net List all current TCP IP networ...

Page 256: ...uptime Lists how long the NIC has been up and running from the last reset list user List the current user definitions e g user names and types list var List all pre defined variables including any new...

Page 257: ...h memory settings will be read and loaded into memory upon bootup reset Perform a warm boot or hardware reset to simulate a power on reset This restores current settings to those stored in flash memor...

Page 258: ...to the I O port is echoed back stop all prn Stop an output test on an I O port disable ioport destination tftp Example disable prn Disable an I O port so that queued jobs are not printed or disable a...

Page 259: ...hostIPaddress escapecharacter Example telnet 192 75 11 35 Start a Telnet session with another TCP IP host specified by hostIPaddress on the NIC network If escapecharacter is used it resets the key se...

Page 260: ...Chapter 12 Complete Command List 256 keycode Determine the hexadecimal value for a key to be used as the escape character with the NIC built in telnet command Help Lists all available commands...

Page 261: ...y Passwords can be set for each user type However most often you will just set a password for the root user to protect the NIC configuration Guest users cannot alter the print server configuration in...

Page 262: ...thing in this field 5 Within the Root Password section click within the New field and enter the new root password 6 Within the Root Password section click within the Confirm field and enter the new ro...

Page 263: ...LT appears 6 Press Enter 7 Re program the IP address information from the front panel NOTE Steps 1 5 also clears the IP address information and sets the adapter back to the factory default TCP Access...

Page 264: ...l hostIPaddress networkaddress reset where hostIPaddress is the IP address of a TCP IP host on your network and networkaddress is the address of a subnet on your network Example store tcpip tcp access...

Page 265: ...tus html that comes with the NIC enter the lpstat command directly on the print server once logged in as guest or root In each case you are given a description of each I O port status and a list of qu...

Page 266: ...es PORT Where this log information will be sent to The choices are a TCP port number e g 2000 an email address including an alias or a central host running a SYSLOG daemon To view the current logpath...

Page 267: ...into the NIC Remember to repower the NIC to make the settings take effect Downloading Software Through The Network Interface Card NIC 1 Make a printout of all saved configurations Installing new soft...

Page 268: ...tion software CD into your computer 7 Using Windows Explorer navigate to the appropriate file on the CD using the Unzipped directory based on the printer type and desired emulation IMPORTANT You must...

Page 269: ...interrupt the downloading process once it has started Interrupting a download will damage the flash memory on the controller board and NIC card 16 As the file downloads the FTP program shows the progr...

Page 270: ...traffic from the print server to anything on the network to keep route information alive Since every member in the VLAN is subject to aging from bridging cache a switch or bridge in between may be for...

Page 271: ...rint server and the ICMP Echo Reply packets received from the gateway are deleted without being processed by the ping client This reduces the processing load on the print server The data size of ICMP...

Page 272: ...Chapter 13 Periodic Ping 268...

Page 273: ...port If you require technical support please have the following information available when you call 1 What level of software are you running 2 What type of attachment do you have 3 What is your host o...

Page 274: ...ng once a second or is it quicker than that A slower once a second rate indicates that the print server is in fact configured with an IP address A faster rate means it knows nothing about this so you...

Page 275: ...on the NIC in the second field of the Add LPR Compatible Printer dialogue box If so did you also enter it in lowercase letters Cannot Browse The NIC On The Network Have you looked under the right Win...

Page 276: ...nly option to completely clear this situation The NIC usually has nothing to do with this problem TCP IP Access Problem If you can ping the printer from a workstation but you cannot Web browse Telnet...

Page 277: ...r Web page simply because the NIC HTTP may be turned off If you cannot ping the NIC IP address make sure the IP Address subnet mask and default gateway are set correctly by checking the Ethernet Param...

Page 278: ...front panel to configure the NIC adapter before proceeding Installing Microsoft TCP IP Printing The NIC installation for Windows NT 4 0 2000 also requires the Microsoft TCP IP Printing service on the...

Page 279: ...page 2 The print queue name should be d1prn however the name can be changed To verify the queue names print an E Net Test Page Refer to your User s Manual for information 3 The Printronix NT print dri...

Page 280: ...a unique and valid IP address which corresponds with the other IP addresses on your network For example are you sure no other device is using this IP address Are you sure you are trying to talk to the...

Page 281: ...host queue If so check that the printer is online If it is there is a configuration error on the Unix station so creating a new print setup may be needed Is the control panel showing any activity to i...

Page 282: ...age return insertion is not incorporated into the print setup The printer may be told to do a linefeed but the Unix job does not specify anything about a carriage return to follow this To fix this car...

Page 283: ...of the NIC please see NIC Naming Schemes on page 266 TCP IP Access Problem If you can ping the printer from a workstation but you cannot Web browse Telnet or print to the printer through the NIC ther...

Page 284: ...e following command config http on If you are still experiencing difficulty accessing or browsing the printer contact the Customer Solutions Center for further assistance Front Panel Message Dynamical...

Page 285: ...an entry added to grant access to this workstation or all entries must be deleted from the TCP list to grant all workstations hosts access to the above TCP services To view the current access list us...

Page 286: ...Manual for configuration menu information If you can ping the NIC IP address but cannot access the Web pages perform the following procedure to verify the NIC HTTP is turned on 1 Telnet into the NIC...

Page 287: ...ation It also assumes that the KDC Access Point and the Print Server are in the same realm NOTE Kerberos Authentication is only supported on Symbol technologies LA 4121 radio card To set up the Print...

Page 288: ...eter settings use the following commands to enable Kerberos on the wireless LAN interface and Kerberos for authentication minimum settings 4 Set the wireless LAN interface parameters to enable Kerbero...

Page 289: ...lso has Kerberos enabled For example if a Windows 2000 user created the password aBcd 12345 and the Access Point s realm is set to REALM PRINTRONIX COM the following telnet commands are used store ker...

Page 290: ...Appendix B Kerberos Enabled Wireless NIC Configuration 286...

Page 291: ...problem Configuration printout Thermal Printer See Printing A Configuration in the Quick Setup Guide Line Matrix Printer Press PRT CONFIG on the control panel then press Enter Is the problem with a n...

Page 292: ...printronix com supplies parts aspx Corporate Offices Printronix Inc 14600 Myford Road P O Box 19559 Irvine CA 92623 9559 Phone 714 368 2300 Fax 714 368 2600 Printronix Inc Nederland BV P O Box 163 Ni...

Page 293: ...ts destined for another subnet destination Logical print queue on the NIC to which hosts send their print jobs There are eight destinations by default DHCP Dynamic Host Configuration Protocol Allows a...

Page 294: ...ol Used for transferring files from one TCP IP host to another and used in the upgrade process gateway Hardware device that translates data between two incompatible networks gateway address The IP add...

Page 295: ...crosses all hardware utilizing IP MAC Machine Address Code MIB Management Information Base A set of variables database managed by an SNMP manager application model Defines how a print job should be pr...

Page 296: ...een a printer and a host computer For computer printers a protocol is the coding convention used to convey and print data A printer protocol includes codes for printing text and graphics as well as co...

Page 297: ...ivide IP networks into smaller sub networks or subnets This mask is used to help determine whether IP packets need to be forwarded to other subnets TCP IP Transmission Control Protocol Internet Protoc...

Page 298: ...294...

Page 299: ...9 Antenna Preamble 50 Antenna Wireless 50 ARP Unix 110 AS 400 automatic remote output queue 152 configuring as an IPDS printer 157 configuring for ASCII 145 configuring for printing 148 CRTLINETH 143...

Page 300: ...d list List commands 208 store commands 207 TN5250 207 TN5250 Auto Connect command 208 Command prefixes 218 npsh 218 Command Shell 217 ways to access 36 Commands 218 complete list 219 getting help 218...

Page 301: ...N5250 3270 66 Device Type TN5250 3270 67 Direct socket printing 124 Document conventions 19 Downloading software 263 Dynamically Set Params Read Only message 280 E E mail alert posting 69 Encryption K...

Page 302: ...ptional Wireless 52 Key Value Hex Wireless 52 Key Value String Wireless 52 Key Value Type Wireless 51 Key Wireless 51 L LEAP Parameters 31 Line descriptions CRTLINETH 143 List commands 248 TN5250 208...

Page 303: ...onfiguration 43 connection 21 NIC cannot be found 270 status 83 TCP IP 43 Network Interface Card 11 Network Name Wireless 49 Network sharing AS 400 181 NIC 11 cannot be found 270 cannot be found on ne...

Page 304: ...int Path Back Channel 55 Banner Page 57 configuration 54 destination settings 54 Filter 57 Header String 58 Log Path Port 58 Log Path Type 58 Model Type 56 Name 55 Printer Configuration 58 Selected Lo...

Page 305: ...ng 168 PTX_SETUP 40 Q Queues models 15 NIC 15 R RARP Unix 112 Remote shell 39 Resource Name TN5250 3270 66 Root user NIC 257 Routers Unix 114 Routing TCP IP Network 46 S SCS file printing 157 Security...

Page 306: ...91 Technical support 269 Telnet 39 Telnet commands TN5250 207 TN3270E Configuration Screens 201 Printer Inventory Manager 192 Programs materials 188 TCPIP Configuration 191 VTAM Definitions 189 z OS C...

Page 307: ...T 4 0 Host setup 274 U Unix crossing routers 114 environment 109 Host configuration 115 manual system V Host setup 115 NIC configuration 110 TCP IP access problem 279 troubleshooting 276 using ARP 110...

Page 308: ...2 Power Mgmt Mode 50 Profile 51 Speed 49 Speed Type 49 Transmit Power 50 User 52 WPA Cipher 51 WPA Mode 51 WPA Passphrase 51 Wireless Kerberos 283 Wireless NIC Configuration 26 Wireless Parameter Conf...

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