Primotech D/A MAT, Instruction Manual

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8 Troubleshooting
50 Primotech | Document 430055-9044-008 V.1.0; 03 / 2014
Category Symptom Remedy
Focus and
appearance Image is out of focus. Raise or lower the stage (see Selecting Objectives and Focusing [ } 20
]).
Adjust the eyepieces (see Adjusting the Eyepieces [ } 18]).
Clean the objectives and other optical surfaces (see Routine
Cleaning and Care [
}
45]).
Object of interest
disappears from field of
view when rotating the
stage Center the objective (see Centering the Objectives [
}
33]).
Image too bright Reduce the power of the light source.
Edges of image too
bright Close the aperture diaphragm (see Adjusting the Resolution and
Depth of Field [
} 23]).
Hardware Condenser cannot be
raised Check the maximum height of the condenser (see Specifying the
Condenser Position [
} 27]).
Stage moves
downwards by itself Adjust the torque of the focus wheel (see Selecting Objectives and
Focusing [
} 20]).
Tube 30°/20
with int. 3 MP
camera Camera is not shown in
Matscope app Check the iPad's WLAN settings.
Check the iPad and microscope are in the same network.
Check the iPad is within range of the WLAN.
Check that the LEDs on the network port of the tube are blinking. If
not, check cabling and network.
Make sure that you have waited at least 30 seconds after switching
on the microscope.
Make sure that there is a DHCP service in the network you are
connecting the tube to.
If all of the above points have been checked and confirmed, do a
factory reset of the camera by pressing and holding the reset
button for 10 seconds (using a bent paper clip, for example). The
camera will reset itself and restart - this may take up to three
minutes.