Primera Digital Color Label Press CX1200e Operation Manual Download Page 59

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54 Maintenance and Troubleshooting

4. Insert a new image transfer unit back into the printer.

a. Align the guides with the insertion grooves and gently slide the unit in.

b. Rotate the handle up, and push gently to lock the unit in place.

c. Lower the lever to lock the image transfer unit into place.

5. Close the printer door.

6. Turn the printer on. The printer returns to a Ready state.

9.9 Technical Support.

If you have difficulties operating your CX1200e, the following additional resources are available.

•

Primera Knowledge Base www.primera.com/kb

•

Email Support [email protected]

•

Phone Support +49 611 92 777 0 (Mon - Thu 9 a.m. - 5 p.m, Fri 9 a.m. - 3 p.m. CET)

Figure 9-9.

Figure 9-10.

Summary of Contents for Digital Color Label Press CX1200e

Page 1: ...rator s Guide Introduction 1 Unpack and Assemble 2 Install Software 11 Load Label Stock 12 Create a Print File 17 Toner Monitoring Supply Management 36 Media Recommendations 41 Maintenance and Trouble...

Page 2: ...onnected Consult the dealer or an experienced radio TV technician for help Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules You are cautioned that any c...

Page 3: ...ection 6 Toner Monitoring and Supply Management 36 6 1 Estimating Cost Per Label Quote Tool 36 6 2 Printing a Proof Print 37 6 3 Managing Used Toner Cartridges 38 6 4 Enter Supply Roll Length 39 6 5 L...

Page 4: ...iv CX1200e Color Label Press...

Page 5: ...v CX1200e Color Label Press...

Page 6: ...ave problems or questions please consult one of these resources Tech Support Phone 49 611 92 777 0 Tech Support Email support primera eu Online Knowledgebase www primera com kb Note The monitor comput...

Page 7: ...or now The base unit will be inside a wooden crate You will need to remove the outer wooden crate using a 1 2 socket wrench or power driver with socket adapters Remove 5 bolts each from the front and...

Page 8: ...e base out of the crate using the nylon lifting handles on either side Place the base on the Primera CX1200e cart or a similar cart or bench with adequate surface area and load specifications Two peop...

Page 9: ...e unwinder chuck has a small stop disc attached to the back side of the chuck See Figure 2 5 The rewinder chuck does not have this disc attached Partially remove the two set screws on each chuck so th...

Page 10: ...screws are even with the flats The Loctite will dry in 24 hours 6 Locate the rewinder right side chuck and the label guide disc with the three interior holes Attach the label guide disc to the rewind...

Page 11: ...on the base with the holes in the bottom of the printer Use the locating label to align the right front edge of the printer with indicated mark on the label The front edge of the printer will be 63 5...

Page 12: ...off the guides c Place the cartridges on a clean flat surface out of direct light 12 Remove the Image Transfer Unit ITU protection sheet Pull up on the plastic piece on the right side of the ITU to re...

Page 13: ...ge there are pegs that correspond to slide rails inside the printer Note Before replacing each cartridge shake it side to side and front to back to redistribute the toner evenly 14 Close the front cov...

Page 14: ...is open pull both latches toward the unwinder to release the latches on both side of the door to open it all the way 16 Now connect the six pin mini din cable to the connector on the door The cable w...

Page 15: ...ust bolt the CX1200e to a table or bench Use the included lag bolts and predrilled holes in the base 18 Locate the power converters and the printer power cord Connect power to the printer and switch o...

Page 16: ...y level tracking Status Monitor This installs automatically along with PTPrint This allows you to estimate ink costs for a particular label and accurately track toner and label stock supplies 1 To ins...

Page 17: ...Label Stock Figure 4 1 Figure 4 2 Note You must use only 8 5 inch wide label stock in the CX1200e Failure to use specified label stock will result in damage to your printer and excessive build up of t...

Page 18: ...ue feeding the stock into the printer feeder tray Feed the stock under the green guides and under the paper feed roller Stop feeding when the leading edge of the stock has covered the red stop block p...

Page 19: ...uter label guide disc on to the rewinder chuck Push the guide until it touches the rewinder core Turn the tension know clockwise to secure the core and the label guide to the chuck Note Some cores may...

Page 20: ...with your arms above the rewinder roll As the stock is ejected from the printer guide it with your left hand through the tensioner unit As soon as it clears the tensioner place the tape on the middle...

Page 21: ...nt to attach the label stock centered on the core If the attached label stock is too far to the right or left the paper may fold over itself and cause an uneven wrap If you think the label stock was n...

Page 22: ...int layout wizard will appear Click the Browse button to find the label you want to print The following formats are supported via the print layout wizard BMP EPS JPG GIF PCX PNG TIFF 3 Once the graphi...

Page 23: ...e left offset of the labels by unchecking the center horizontally and adjusting the value accordingly Tip If you are using XY cutter you may be able to fit more images on the page by rotating the imag...

Page 24: ...re using a fixed die or a rotary die you can set the length here Rows and columns per page will be automatically adjusted Important Note Check Using Fixed Die only if you are using a full rotary drum...

Page 25: ...with the top or bottom of a label By default it is 25 x 25 inches square You may change the size or position by clicking on the eyemark and dragging it to a new location Change the size by clicking o...

Page 26: ...tion of the imported graphic file For this reason it is recommended that all graphic files imported into PTPrint are stored in the same folder as the PTPrint file Alternately you may click choose Save...

Page 27: ...Adjusting the X value will adjust your image horizontally side to side on the page It might be easier if you adjust the anchor point of the XY values to the top left corner of your image This way if...

Page 28: ...the tool bar that appears You will always want to choose grid for the array type Set the gap between the labels The number of rows Y and columns X will be limited by the maximum default page size of 8...

Page 29: ...e file EPS is not available and you must use flat files such as JPG BMP or TIFF Contour Cut This method senses the edge of the printed label and attempts to draw the cut line based on this information...

Page 30: ...strator is used 2 If you have not already done so create the die line Place the die line on the bottom layer in exact the position you would like the FX1200e to cut 3 Select the die line 4 Open the sw...

Page 31: ...ed PTPrint will automatically convert the die line into a cut line You will know this was successful if the die line appears in PTPrint as a dashed line 15 Go to the File menu and choose Cut Save the...

Page 32: ...no cut line has been created in the design software or when the source file EPS is not available and you must use flat files such as JPG BMP or TIFF Use these instructions to create a die line 1 Follo...

Page 33: ...y smaller if your label includes a bleed like the example below Set the corner radius if you want round edges 5 Click Apply to apply it to the object 6 Once you have set the die cut for the first obje...

Page 34: ...e instructions to contour cut 1 Select all objects except for the target eye mark by drawing a box around all of them 2 With the objects selected choose Contour Cut from the Cut menu 3 A contour cut t...

Page 35: ...detection simply click Apply again Note The object must stay selected for the contour toolbar and the apply button to be visible If it is not visible repeat steps 1 2 7 This time enter a higher value...

Page 36: ...a bleed to the image adjust the border value on the counter cut tool bar Click Apply again Note Any time you adjust a value on the tool bar you will need to click Apply to make the change The threshol...

Page 37: ...0e touch screen computer is setup to access Go to the File menu then choose Cut 5 3 4 Cut Settings Before creating a cut file you can adjust the Plotting Defaults and the Tool Options Both of these wi...

Page 38: ...e Number of Columns in PTPrint Number of knives available for use Margins and horizontal gaps in PTPrint Pinch Roller pressure effects Using the optimal number of knives will increase the speed of the...

Page 39: ...height must be at least 8 5 Horizontal Spacing If uneven spacing is acceptable adjust the horizontal spacing so there is at least 3 8 inch 375 in between labels Each pinch roller is 375 inches wide T...

Page 40: ...mat except those specifically mentioned below 2 Save with fonts imbedded Saving to EPS format with fonts imbedded is possible with such programs as Adobe Illustrator and Corel Draw by using the File S...

Page 41: ...or click on the menu items on the left 6 1 Estimating Cost Per Label Quote Tool Using the quote tool inside status monitor software it is possible to estimate the cost per label before actually runnin...

Page 42: ...n 5 2 the Labels Per Page will have to be manually entered Print or Save Quote You can print this screen and attach it to the proof print and or Save the screen capture as a JPG to keep with the origi...

Page 43: ...t is important to make sure you have enough toner in all the cartridges to finish your job Printing a proof print before a job allows you to check if you will have enough toner to finish your job See...

Page 44: ...es sheet on the cartridge you can still identify it by referencing the old cartridge tab and finding the Serial Number of the cartridge you want to use A unique serial number is printed on each cartri...

Page 45: ...ht decide to ignore the warning Cancel Choose this option if you want to replace the toner or supply label stock with a new used cartridge or roll that had sufficient toner or paper length Before remo...

Page 46: ...ever attempt to print onto polypropylene or any other similar low temp substrates Polyester and Paper generally will perform well in the CX1200e Thickness Mil 2 6 Caliper Inches 002 006 Millimeters 05...

Page 47: ...than 8 5 215mm Labels should always be die cut as a post process on a separate piece of finishing equipment Printing on die cut materials is dangerous Adhesive bleed can easily ruin the Image Transfe...

Page 48: ...t Before replacing the toner cartridges shake the cartridges side to side and back to front to redistribute toner Next remove the protective sheet from the bottom of each toner cartridge Put cartridge...

Page 49: ...oduct name or software publisher to help you locate the particular file you are seeking These files allow you to match CMYK values to Pantone values through the software program This is an automatic m...

Page 50: ...ors for a particu lar design You can print the swatches on the various substrates that you will be using with the CX1200e See instructions below for printing these swatches CMYK color values are print...

Page 51: ...pages when a new cartridge or ITU is installed if power saver has been on for more than 8 hours and at other points if one of several internal parameters has exceeded a threshold You will see the Cal...

Page 52: ...which is the straightest When you are finished go back to the printer 8 To Adjust the Top Margin Left Margin and Right Margin Select the Alignment Menu Choose the Color you want to Align Select each a...

Page 53: ...on screen cuts can be offset The cut offset may only be noticeable with longer page lengths and cuts that have a very small bleed tolerance The fuser pulls the paper during printing This causes the i...

Page 54: ...ion print Enter the letter below the line which measures closest to 10 00 inches Each line differs in length by 01 inch 6 Click Set In most cases performing this calibration once will be sufficient Ho...

Page 55: ...witch 9 6 Error Messages Slow beep from rewinder This indicates that the rewinder dancer arm is still engaged but the printer is not printing Disengage the rewinder lever by pushing it to the right aw...

Page 56: ...re changed via the printer control panel or through the print settings window before printing The message is a warning that the settings do not match defaults If you do not change the settings back to...

Page 57: ...e printer off Open the front cover 2 Remove all the print cartridges a Pull up slightly on the cartridge handhold b Pull the cartridge straight out and use the handle to lift it off the guides c Place...

Page 58: ...ise the lever to unlock the image transfer unit b Pull down on the handle c Slide the image transfer unit out and place it on a clean flat surface Caution Do not touch the transfer belt Touching the b...

Page 59: ...c Lower the lever to lock the image transfer unit into place 5 Close the printer door 6 Turn the printer on The printer returns to a Ready state 9 9 Technical Support If you have difficulties operatin...

Page 60: ...m Pantone Input System Input roll maximum diameter 12 305mm Core inside diameter 3 76 2mm Tension control system with automatic paper feed Maximum input roll weight 45 lbs 20 4 kg Output System Output...

Page 61: ...ately 456 lbs 207 kg Operating Environment Temperature 16 to 32 C 60 to 90 F Humidity 8 to 80 Relative Humidity Altitude 0 3048 Meters 10 000 feet Certifications CSA ICES Class A FCC Class A UL 60950...

Page 62: ...nsfer Unit ITU 7 38 42 52 Label Guide Discs 4 Leader 50 Manually Array Image 22 Mil 41 Pantone 44 Polyester 41 Polypropylene 41 Potentiometer 16 Proof Print 21 37 PTPrint 11 17 21 22 Quote Print 37 Qu...

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