If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center (see page 32) or contact Power Wheels
®
Consumer Relations toll-free at
1-800-348-0751.
Hint:
For faster service when calling Consumer Relations, completely charge the battery before calling and have the
following available by the phone:
• vehicle,
• vehicle model number (see label in battery compartment),
• vehicle production run number (see label in battery compartment).
Problems and Solutions Guide
31
Problem
Possible Cause
Solution
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern.
If your charger does not get warm during
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern.
during charging, it does not mean that it is
not accepting the charge.
Bumper-to-Bumper* Limited Warranty
O
*One year limited warranty from the date of purchase on the Power Wheels
®
vehicle.
Six month limited warranty on the 12 volt battery.
For the original purchaser, this one year limited warranty covers the Power Wheels
®
ride-on vehicle (purchased from
Power Wheels
®
) against defects in materials and workmanship. The six month limited warranty applies only to the 12 volt
battery included by Power Wheels
®
with the original purchase of the vehicle.
This warranty covers normal use and does not cover the Power Wheels
®
vehicle or battery if damaged by unreasonable use,
neglect, accident, abuse, misuse, improper service or other causes not arising out of defects in materials or workmanship.
Evidence of any attempt at consumer repair will void this warranty. THIS WARRANTY DOES NOT COVER, AND IS
INTENDED TO EXCLUDE, ANY LIABILITY ON THE PART OF POWER WHEELS
®
, WHETHER UNDER THIS WARRANTY
OR IMPLIED BY LAW OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES FOR BREACH OF WARRANTY. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION SO THIS LIMITATION MAY NOT APPLY TO YOU.
Should you need service or assistance with your vehicle during the warranty period,
do not return the vehicle to the store
.
Power Wheels
®
has provided a nationwide network of authorized service centers. Please refer to the list in this manual.
Power Wheels
®
is continually expanding our Authorized Service Center Network. If there is not an authorized service center
in your area, please call Consumer Affairs for information,
1-800-348-0751
.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
Please save your original sales receipt.
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