Polycom
®
RealPresence
®
Capture Station Pro Administrator’s Guide 6.6
Polycom, Inc.
99
2
Load the Factory Restore DVD in the DVD slot, as shown.
3
Restart the appliance.
4
While the appliance is booting, press
F10
until you see the
one time BIOS boot
menu.
5
Select the
DVD
as your boot device. The
Recovery
menu displays.
6
Press
1
and then press
Enter
to continue.
7
When you see the prompt, type
CONTINUE
and then press
Enter
.
8
At the next prompt, type
YES
and then press
Enter
.
The RealPresence Capture Station Portable Pro appliance will start the factory restore process.
The process takes several minutes. When completed, your RealPresence Capture Station Portable
Pro appliance will be in the original factory state.
Note: Remove the Factory Restore DVD After Performing a Factory Restore
After you have completed the factory restore process and before you restart your RealPresence
Capture Station Portable Pro appliance, remove the Factory Restore DVD. If you restart the
appliance with the Factory Restore DVD in the drive,
you’ll see the error message “Windows
failed to start. A recent hardware or software change might be the cause.
” Remove the Factory
Restore DVD and restart the appliance.
