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ULTRAPLEX 40X OPERATION MANUAL
OS/2 Troubleshooting Tip
If you have difficulty getting OS/2 to recognize your CD-ROM drive and SCSI
interface board, you should first verify that all of your hardware is operating
properly.
This is best done by installing DOS. If your system also does not work under
DOS, you probably have a hardware problem that needs to be resolved before
you can go any further. Refer to the Troubleshooting guide in Chapter 12. If
your system works under DOS (but not OS/2) review your device driver
installation and verify that the SCSI interface board driver and CD-ROM
support (see Step 3, page 39) is loaded correctly.
As an alternative, you can boot the system to DOS from a floppy. The contents
for this floppy may be available on Plextor’s web site (www.plextor.com) by
the time you read this. Please check this first. If you do not locate the files on
our web site, contact Technical Support by following the instructions in
Chapter 13. They can help you locate the files or send them to you via email.
Once you have created the floppy, insert it into the floppy drive and reboot
your system. At the prompt select the drive letter for the CD-ROM drive (e.g.
at the A: prompt, type D:). If the drive is functional and you have a disc in the
drive, you should be able to see a list of directories and files on the CD (type
DIR at the prompt). If the CD-ROM drive is functioning properly, you can then
focus on the OS install or configuration of other equipment or software as
likely suspects.
Windows NT 4.0 (and Below)
Installation Procedure
To install Windows NT from your NT CD-ROM disc, you first need to verify
that your SCSI interface board is supported by NT. Check your NT manual for
information on which SCSI interface boards NT supports.
If your SCSI interface board is on NT's list of supported hardware, you can follow
the installation instructions provided by Microsoft.
If your SCSI interface board is not on NT's list of supported hardware, you
must contact your board's manufacturer and request an NT software device
driver, see listing page 66.
The files you obtain need to be added to the NT installation floppy disk(s) that
came with your NT CD-ROM disc. Your SCSI interface board manufacturer
will provide you with specific installation instructions.
CHAPTER 9 — Software Installation
Summary of Contents for PX-40TSe
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