31
IVR Menu can be managed in IVR Menu module
Jump to another DialRule
Default: *01
Priority: 1
Redirect the call to another dial rule and start from the
specified command number
Listen to Voicemail
-
Goto Voice Mail Management system, allows user to listen to
voice mail, mangement greetings and passwords.
If “Read CallerID as Extension” is checked, CallerID will be
used as Login ID for the voice mail system
Mailbox
Andy Lee (102)
Busy
Redirects the call to specified mailbox and play the specifed
prompt.
Busy
: Play Busy greeting message
Unavailable
: Play Unavailable greeting message
No Prompt
: Play a beep only
Mailbox (according to dial rule)
Prefix: 2
Strip Digits: 1
Unavailable
Redirects the call to mailbox according to dialed number and
play the specifed prompt.
Busy
: Play Busy greeting message
Unavailable
: Play Unavailable greeting message
No Prompt
: Play a beep only
MeetMe Conference
-
MeetMe Conference / Conference Bridge
First user create pin: First user creates the conference pin
number;
Announce user count on joining: System will announce number
of users joined;
Announce user join/leave: System will announce the name of
user that joined or leave the conference, each user will be
required to record their name before they join the conference
Record the conference: Conference conversations will be
recorded
Membership Validation
Play: pls-ent-membership-no
Time-out: 5 seconds
Max. Digits (Optional): 6
If valid, go to step: 2
If invalid, go to step: 7
If timeout, play: Please try again
To enable Membership validation
(For systems with membership validation add-ons only)
Membership ID can be validated by this command, the system
will compare with the membership table imported earlier and
goes to appropriate dial command steps for members and non-
members
Membership ID will be saved as ${MEMID} variable within
the call. (Which can be displayed as Caller Name)
Page Extension
Prefix: 2
Strip Digits: 1
Page the extension (Intercom) according to the number dialed
Page Extension Group
Admin Department
Page the specified extension group
