Platinum Curve Stairlift, Installation Manual, Page: 37 / 44

37
Code
Meaning
Seat Swivel Seat in Swivelled position (Powered Swivel Only)
Lift cannot move until powered swivel seat is returned to
travel position.
1. Check Powered swivel option is selected in menu.
2. Check lift is set as correct hand in menu.
3. Check lift is at top of track and bottom skate end stop is
activated.
4. Check transformer is plugged in to mains socket and
turned on.
5. Check charging point voltage is present unloaded and
loaded.
6. Check charge voltage is present on white charge
connector on main PCB.
Lost Position Lift has lost datum position
Move lift to bottom of track to reset datum position.
1. Check lift is set as correct hand in menu
2. Check encoder is connected correctly.
Thermal Cut Out Motor and motor drive are running too hot, overloaded lift or excessive use.
Switch lift off and allow motor to cool.
Call Conflict More than one conflicting call received.
Direction toggle or wall control direction button stuck on.
Release Joystick Conflicting call received.
User needs to release joystick and re-input call.
Brake Fault Motor brake inoperable.
Reset lift. Check brake connection on main PCB and reset
lift.
Relay Fault Power relay did not close
Reset lift.Tap Relay. If problem persists, renew PCB.