Platinum Curve Stairlift, Installation Manual, Page: 36 / 44

36
Diagnostic Codes
These codes are displayed on the Diagnostic display panel on the carriage:
Code
Meaning
No Display
No power
1.
Check the battery isolator switch is in the “I” position
2. Check batterys are correctly connected and in good
order
Platinum
OK
The stairlift is on charge and everything is OK, lift should
operate normally.
Safety Circuit Final Limit Fault/Safety Circuit short to 0v
1. Check keyswitch is on connected and working
2. Check seat swivel switch is connected and working
3. Check if the stairlift has over-run and switch is connected
and working
4. Check if OSG and Safety gear has actioned and switch
is connected and working
Low Battery Batteries Need Charging
Stairlift batteries are down to 21V.
1. Check transformer is plugged in to mains socket and
turned on.
2. Check charging point voltage is present unloaded and
loaded.
3. Check charge voltage is present on white charge
connector on main PCB.
Off Charge Lift is off Charge
Stairlift batteries are not charging (the stairlift may still
work). To charge them:
1. Move the stairlift to a charging point
2. Check transformer is plugged in to mains socket and
turned on.
3. Check charging point voltage is present unloaded and
loaded.
4. Check charge voltage is present on white charge
connector on main PCB.
End Stop End Stop Activated (bottom skate metal cover left and right)
Ensure that both track and staircase are clear of
obstructions.
Safety Edge Lift stopped by safety edge in direction of travel (footplate, top skate, side
cover)
Ensure that both track and staircase are clear of
obstructions.
Move Right Lift travel direction
Right.
Move Left Lift travel direction
Left.