35
Message
Meaning and Action
REMOVE ALL
This is due to a poor feed from manual feeder M. Check
FROM M & D
that there is no material in manual feeder M. If there is, then
remove it. Also open front cover D and remove any material
inside. Close front cover D, reload and restart.
REMOVE ALL
A sheet has failed to feed from sheet feeder A1. Remove
FROM A1
paper from A1, then reload and restart.
REPLACE
Check that sheet feeder A1 is pushed fully into position.
FDR A1 TRAY
SHEETS
Envelopes have been selected but no sheet feeder has. The
REQUIRED
indicators for sheet feeder A1 and envelopes will be red. Press the
sheet feeder selection button until the required feeder is selected.
SYSTEM ERROR
This is an unrecoverable error within the system software.
CALL SERVICE
Call Pitney Bowes service.
SYSTEM ERROR
Turn power to the machine off, wait for a minute and then turn the
POWER ON/OFF
power back on.
Reference
General Troubleshooting
Poor Folding
If the material being run has a perforation on it, the machine may have problems
folding. If a machine fold almost corresponds with the perforation, a ‘box fold’ may
occur. This is where another fold is created just off of the perforation and buckles
slightly, in effect, creating a third fold.
If this happens, you must adjust the machine fold slightly. After running a trial
piece, inspect the fold. If there is a box fold, access the advanced menu options
and select the move address in window function. Change the setting higher or
lower and re-run a trial piece. Inspect the fold again and, if required, change the
‘move address in window’ function until the box fold is eliminated.
