Pitney Bowes OFFICERIGHT DI200 Operating Manual Download Page 35 | Manualshive

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34

Message

Meaning and Action

LIFT COVER D

This message displays if there has been a material stoppage in or

REMOVE ALL

near the insertion area, or a previous stoppage has not being
cleared successfully. It can also be caused by dust covering a
sensor. Lift open front cover D and remove any material that is
in the machine. Also blow out any dust that may have accumulated
in the area. Close cover D and restart.

LIFT COVER D

Check for an envelope stoppage in the area beneath cover D.

REMOVE ENV

Lift open front cover D, remove envelope and restart. If no
envelope is visible in the machine, remove all material visible in
the feeder then reload and restart.

NVM ERROR

This is an unrecoverable error within the system software.

CALL SERVICE

Call Pitney Bowes service.

OPEN COVER E

Check for a material stoppage in the area beneath cover E.

REMOVE ALL

Open insert cover E and remove any material that is in the
machine. Close insert cover E and restart.

RELOAD

Feeder B may be out of envelopes, or an envelope feed failed or

ENVELOPES

was slow. Check that there are envelopes loaded. If not, reload
and restart. If there are envelopes, check the side guides on
feeder B are not too tight and that you have not loaded over
60 envelopes. Reload feeder B and restart.

RELOAD

Insert feeder C is empty. Reload inserts and commence run.

INSERT FDR C

REMOVE ALL

This could be due to a material stoppage in fold plate 1 or near the

FROM D & E

insertion area. Lift open front cover D and remove any material
that is there. Close cover D. Open insert cover E and remove any
material in the area. Close insert cover E and restart.

Reference

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Summary of Contents for OFFICERIGHT DI200

Page 1: ... to assure the accuracy and usefulness of this guide however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products FOR SERVICE AND SUPPLIES The Pinnacles Harlow Essex CM19 5BD U K Form No SDC486 RevA 10 02 Printed in England Operating Guide ...

Page 2: ...4 1 insert into an envelope 18 Job 5 2 folded sheets into an envelope 20 Job 6 2 collated folded sheets into an envelope 21 Job 7 2 folded sheets no envelope fold only 22 Job 8 2 collated folded sheets no envelope fold only 23 Job 9 2 folded sheets and an insert into an envelope 24 Job 10 2 collated folded sheets and an insert into an envelope 26 The Manual Feeder M 28 4 Advanced Menu Options Rese...

Page 3: ...oured black The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red 3 The wires in the supplied mains lead are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live WARNINGS THE DI200 MUST BE EARTHED The socket outlet should be near to the equipment and should be easily accessible If you relocate a...

Page 4: ...I200 available The basic model can be supplied from the factory with or without an insert feeder In addition either of these two models can have an optional second sheet feeder added making four configurations in all You can purchase the optional second sheet feeder and easily install it yourself at any time Configuration 1 basic machine no insert feeder Configuration 2 machine with insert feeder ...

Page 5: ... button marked E Press this button to release the insert area cover if a stoppage occurs in this area of the machine The display prompts you if this cover needs to be opened to access material Operating Guide Slot Store this Operating Guide in the slot provided so that it doesn t get lost and is readily available when needed Control Panel This is where you enter commands and where the machine info...

Page 6: ...address bearing sheet into sheet feeder A2 If you don t the address won t show in the envelope window Always load sheets into this feeder face down and bottom edge first i e the bottom edge of the sheet furthest into the machine Refer to the Warning on page 2 before moving a machine which has the second sheet feeder A2 installed Manual Feeder M Use this feeder to manually feed stapled or unstapled...

Page 7: ...Menu Enter Press this button to enter the menu options Options available are Reset Counter Move Address in Window Turn Sheet Double Detection On Off Turn Insert Double Detection On Off Turn Safe Seal On Off yes and no buttons Once you ve entered the menu using Menu Enter press these buttons to answer yes or no to prompts They are also used to increase or decrease settings offered by menu options 1...

Page 8: ...y will prompt you to run a trial piece first Press this button to run one fully collated piece as programmed via the control panel The envelope will not seal regardless of whether the system has been told to seal or not This allows you to inspect the processed job to make sure that everything is inserted correctly and that the address appears in the window The trial piece also allows the system to...

Page 9: ...ee Specifications on page 39 Connecting Power and Turning On WARNING Read the safety information on page 2 before connecting the machine Connect the power cord to the socket on the back right hand corner of the machine Plug the power cord into a suitable power outlet Make sure the power outlet is near the machine and is easily accessible Turn the power switch ON After a few seconds the display sho...

Page 10: ...Never open the moistener while the machine is processing material Carefully fill the moistener with EZ Seal solution or water up to the Max mark in the filler funnel We recommend EZ Seal to minimise algae growth and scale build up Slide the moistener back into the machine From dry the moistener takes about 5 minutes to become fully wet and ready for use Loading ...

Page 11: ...f sheets onto a firm surface to align the edges Place the sheets into Sheet Feeder A1 or A2 as required IMPORTANT 1 Always load sheets into these feeders face down and bottom edge first i e the bottom edge of the sheet is furthest into the machine 2 If you re using both Sheet Feeders A1 AND A2 at the same time the document printed with the address MUST be loaded into Sheet Feeder A2 If you load th...

Page 12: ...velopes right way up and facing you This means that the envelope flap is on the back of the envelope and at the top Any other orientation will prevent the machine inserting properly Place the envelope stack into Feeder B with the back envelope flat against the feed belts There s no need to shingle or stagger the envelope stack Slide the two side guides up to the envelope stack then slightly back t...

Page 13: ...into Feeder C IMPORTANT The orientation of the insert stack will depend on the nature of the material being run For pre folded inserts it s normally best to load with the closed edge feeding first Business Reply Envelopes can normally be loaded right way up and facing you However if the flaps are pulled open when feeding try loading with the flaps down and facing you Slide the two side guides up t...

Page 14: ...that can be run on the DI200 series of machines and then gives quick steps to setup and run each job Once you re familiar with the machine use this chapter as a quick reference if you have to change a job setup The Manual Feeder M is used to manually feed sets of up to 3 sheets See page 28 for an explanation of how to setup and use this feeder envelope 1 folded sheet JOB 1 Page 15 1 folded sheet n...

Page 15: ...s no envelope fold only 2 folded sheets collated no envelope fold only envelope 1 insert 2 folded sheets envelope 1 insert 2 folded sheets collated see note below see note below see note below NOTE Jobs marked with a use the Second Sheet Feeder A2 in 2nd Page mode to feed 2 sheet collated sets You must load sheets into the feeder in collated sequence first page second page first page second page e...

Page 16: ...t way up Page 11 into Feeder B and facing you 3 Press button Make sure green Page 6 to select Feeder A1 indicator lights 4 Press button to Make sure green Page 6 select Envelope Fdr B indicator lights 5 Press button to choose Make sure moistener Page 6 Seal or No Seal has EZ Seal or water 6 Press Trial Piece button Trial piece will not Page 6 and check trial piece seal this is normal 7 Press Start...

Page 17: ... face down Page 10 into Sheet Feeder A1 and bottom edge first 2 Press button Make sure green Page 6 to select Feeder A1 indicator lights 3 Press button to Make sure green Page 6 select Fold Only indicator lights 4 Press Trial Piece button Check trial piece Page 6 and check trial piece for a good fold 5 Press Start button Stop button will stop Page 6 to run job machine at end of cycle Problems Refe...

Page 18: ... Tips More Details 1 Load sheets Load face down Page 10 into Sheet Feeder A1 and bottom edge first 2 Load envelopes Load right way up Page 11 into Feeder B and facing you 3 Load inserts Loading orientation Page 12 into Insert Feeder C depends on item 4 Press button Make sure green Page 6 to select Feeder A1 indicator lights 5 Press button Make sure BOTH Page 6 to select Envelope Fdr B green indica...

Page 19: ...rial Piece button Trial piece will not Page 6 and check trial piece seal this is normal 8 Press Start button Stop button will stop Page 6 to run job machine at end of cycle Problems Refer to the help sections on pages 32 and 35 Job 3 continued ...

Page 20: ...ess button Make sure BOTH Page 6 to select Envelope Fdr B green indicators AND Insert Fdr C are lit 4 Press A1 A2 select button Make sure NO Page 6 until both feeders and indicators are lit for 2nd Page are turned OFF A1 or A2 or 2nd Page 5 Press button to choose Make sure moistener Page 6 Seal or No Seal has EZ Seal or water 6 Press Trial Piece button Trial piece will not Page 6 and check trial p...

Page 21: ... edge first 3 Load envelopes Load right way up Page 11 into Feeder B and facing you 4 Press button to select Make sure BOTH Page 6 Feeder A1 AND Feeder A2 green indicators are lit 5 Press button to Make sure green Page 6 select Envelope Fdr B indicator lights 6 Press button to choose Make sure moistener Page 6 Seal or No Seal has EZ Seal or water 7 Press Trial Piece button Trial piece will not Pag...

Page 22: ...r loading sequence 2 Load envelopes Load right way up Page 11 into Feeder B and facing you 3 Press button to select Make sure BOTH Page 6 Feeder A2 AND 2nd Page green indicators are lit 4 Press button to Make sure green Page 6 select Envelope Fdr B indicator lights 5 Press button to choose Make sure moistener Page 6 Seal or No Seal has EZ Seal or water 6 Press Trial Piece button Trial piece will n...

Page 23: ...om edge first 2 Load second sheets Load face down Page 10 into Sheet Feeder A1 and bottom edge first 3 Press button to select Make sure BOTH Page 6 Feeder A1 AND green indicators Feeder A2 are lit 4 Press button to Make sure green Page 6 select Fold Only indicator lights 5 Press Trial Piece button Check trial piece Page 6 and check trial piece for a good fold 6 Press Start button Stop button will ...

Page 24: ...nto Load face down Page 10 Sheet Feeder A2 and bottom edge first See note above for loading sequence 2 Press button to select Make sure BOTH Page 6 Feeder A2 AND green indicators 2nd Page are lit 4 Press button to Make sure green Page 6 select Fold Only indicator lights 5 Press Trial Piece button Check trial piece Page 6 and check trial piece for a good fold 7 Press Start button Stop button will s...

Page 25: ... More Details 1 Load addressed sheets Load face down Page 10 into Sheet Feeder A2 and bottom edge first 2 Load second sheets Load face down Page 10 into Sheet Feeder A1 and bottom edge first 3 Load envelopes Load right way up Page 11 into Feeder B and facing you 4 Load inserts Loading orientation Page 12 into Insert Feeder C depends on item 5 Press button to select Make sure BOTH Page 6 Feeder A1 ...

Page 26: ...has EZ Seal or water 8 Press Trial Piece button Trial piece will not Page 6 and check trial piece seal this is normal 9 Press Start button Stop button will stop Page 6 to run job machine at end of cycle Problems Refer to the help sections on pages 32 and 35 Job 9 continued ...

Page 27: ...ess Reply Envelopes Booklets or Response Cards etc Step Action Tips More Details 1 Load sheets into Load face down Page 10 Sheet Feeder A2 and bottom edge first See note above for loading sequence 2 Load envelopes Load right way up Page 11 into Feeder B and facing you 3 Load inserts Loading orientation Page 12 into Insert Feeder C depends on item 4 Press button to select Make sure BOTH Page 6 Feed...

Page 28: ...as EZ Seal or water 7 Press Trial Piece button Trial piece will not Page 6 and check trial piece seal this is normal 8 Press Start button Stop button will stop Page 6 to run job machine at end of cycle Problems Refer to the help sections on pages 32 and 35 Job 10 continued ...

Page 29: ...other selections apply to the manual job Feed sets into the Manual Feeder in the normal orientation for sheets fed into the DI200 i e face down and bottom edge first Take one set and feed it gently into the Manual Feed until the machine automatically starts and draws the set from you The machine will process and eject the set into the stacker in the normal way NOTES Take care to feed the set squar...

Page 30: ... any time press Menu Enter repeatedly Reset Counter Allows you to reset the counter back to zero To access it press Menu Enter once The screen will display Press yes to reset or press no to go to the next option Move the address in the window Allows you to change the fold panel length so that the address is located centrally in the envelope window Use it if your trial piece shows a misaligned addr...

Page 31: ...running individually addressed sheets it s best to turn double detect on The double detect feature is automatically calibrated for the sheets as you run a trial piece When turned off The machine ignores any double feeds that may occur You may choose to turn double detect off if you re running a mail shot and it s of little concern if one recipient receives duplicate sheets Press Menu Enter repeate...

Page 32: ...Insert DD is Insert DD is Insert DD is Insert DD is On Change On Change On Change On Change On Change Insert double detect on off Allows you to turn the insert feeder double detection Insert DD on or off When turned on The machine stops if it senses a double feed two inserts feeding when only one should If you re running individually addressed inserts it s best to turn double detect on The double ...

Page 33: ... the paper in sheet feeder A1 Open front cover D and check that the machine is clear of material Close front cover D reload and restart CHECK AREAS Check for an unsuccessful clearance of a stoppage between sheet A1 A2 D feeders A1 A2 and the area beneath cover D Remove the paper in sheet feeders A1 and A2 Open front cover D and check that the machine is clear of material Close front cover D reload...

Page 34: ...nd restart CLEAR Check for a stoppage in the stacker area Check that the stacker STACKER AREA area is clear Remove any material and restart DOUBLE FEED The machine has detected a double feed from sheet feeder CHECK FDR A1 A1 Remove the paper in sheet feeder A1 taking care to remove any partially fed sheets Reload and restart DOUBLE FEED The machine has detected a double feed from sheet feeder CHEC...

Page 35: ...the system software CALL SERVICE Call Pitney Bowes service OPEN COVER E Check for a material stoppage in the area beneath cover E REMOVE ALL Open insert cover E and remove any material that is in the machine Close insert cover E and restart RELOAD Feeder B may be out of envelopes or an envelope feed failed or ENVELOPES was slow Check that there are envelopes loaded If not reload and restart If the...

Page 36: ...verable error within the system software CALL SERVICE Call Pitney Bowes service SYSTEM ERROR Turn power to the machine off wait for a minute and then turn the POWER ON OFF power back on Reference General Troubleshooting Poor Folding If the material being run has a perforation on it the machine may have problems folding If a machine fold almost corresponds with the perforation a box fold may occur ...

Page 37: ...Check that the moistener isn t empty see page 9 Try selecting safe seal mode see page 31 Address position wrong or address doesn t appear in envelope window Check that the addressed sheet is loaded properly see page 10 Check that the addressed sheet is loaded into Sheet feeder A2 if it s installed Try adjusting the address position see page 29 Inserts or business reply envelopes feed poorly from I...

Page 38: ...n the stacker from area beneath cover E If the display indicates a stoppage beneath cover E press the blue button marked E to release the cover Push the cover backwards to gain full access Any stalled material can then be carefully removed from the machine from sheet feeders manual feeder If the display indicates a stoppage in the sheet feeder s or manual feeder areas access can be gained by pulli...

Page 39: ...ct Pitney Bowes or the dealer serving your area The phone number and address will be found on the back of this guide or on a sticker on the machine Alternatively in the UK or Ireland you can use our web sites for technical support or ordering supplies UK www pitneybowes co uk Rep of Ireland www pitneybowes ie The Stacker The stacker can be removed from the machine if required To Remove Pivot the s...

Page 40: ...tc Envelope Feeder B Envelope Size DL Mailer only Width 225mm to 235mm Depth 110mm to 121mm Envelope Weight 70g m2 to 90g m2 Capacity 60 off 90g m2 envelopes maximum Envelope Flap Type Executive triangular flap Envelope Flap Length 32mm to 57mm End Clearance End clearance between the contents and envelope is a minimum of 5mm each side 10mm overall This measurement should be taken with all contents...

Page 41: ...nce Pitney Bowes certifies that the DI200 series complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC The products were tested in a typical configuration Sealer The machine can seal up to a maximum of 1 000 envelopes between refills Stacker Stacker capacity is up to 60 filled envelopes depending on contents of envelope Material Requirements Materia...

Page 42: ... to assure the accuracy and usefulness of this guide however we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products FOR SERVICE AND SUPPLIES The Pinnacles Harlow Essex CM19 5BD U K Form No SDC486 RevA 10 02 Printed in England Operating Guide ...

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