Problem
Possible cause
Solution
The red
auto-off light
flashes
(specific
types only).
The automatic shut-
off function has
switched off the
iron (see chapter
‘Features’).
Move the iron slightly to deactivate
the automatic shut-off function. The
red auto-off light goes out.
guarantee leaflet). If there is no Consumer Care Centre in your country, go
to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problem
Possible cause
Solution
The iron
is plugged
in, but the
soleplate
stays cold.
There is a
connection
problem.
Check the mains cord, the plug and
the wall socket.
The temperature
dial is set to MIN.
Set the temperature dial to the
required position.
The iron
does not
produce any
steam.
There is not
enough water in the
water tank.
Fill the water tank (see chapter
‘Preparing for use’, section ‘Filling
the water tank).
The steam control
is set to position 0.
Set the steam control to
l
or
;
(see chapter ‘Preparing for use’,
table ‘ Temperature and steam
settings’).
The iron is not hot
enough and/or the
drip-stop function
has been activated.
Set an ironing temperature that is
suitable for steam ironing (
2
to
MAX). Put the iron on its heel and
wait until the temperature light
goes out before you start ironing.
The steam
boost
function
does not
work
properly.
You used the steam
boost function too
often within a short
period.
Continue ironing in horizontal
position and wait a while before
you use the steam boost function
again..
The iron is not hot
enough.
Set an ironing temperature at which
the steam boost function can be
used (
3
to MAX). Put the
iron on its heel and wait until the
temperature light goes out before
you use the steam boost function.
Water
droplets drip
onto the
fabric during
ironing
You have not closed
the cap of the filling
opening properly.
Press the cap until you hear a click.
You have put an
additive in the
water tank.
Rinse the water tank and do not
put any additive in the water tank.
You have used
the steam boost
function at a
temperature setting
below
3
.
Set the temperature dial to a
setting between
3
and MAX
You have set a too
low temperature
for steam ironing.
Set an ironing temperature that is
suitable for steam ironing (
2
to
MAX). Put the iron on its heel and
wait until the temperature light
goes out before you start ironing
Water drips
from the
soleplate
after the iron
has cooled
down or has
been stored.
You have put the
iron in horizontal
position with water
still left in the water
tank.
Empty the water tank before you
store the iron. Store the iron on
its heel.
Flakes and
impurities
come out of
the soleplate
during
ironing.
Hard water forms
flakes inside the
soleplate.
Use the Calc-Clean function one or
more times (see chapter ‘Cleaning
and maintenance’, section ‘Calc-
Clean function’).
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