Operating Instructions & Parts Manual
Page 25
Effective:
12/1/2011
Warranty Policy:
All
portable
and
stationary
material
testing
instruments
manufactured
for/by
Phase
II
shall
be
free
from
defects
in
material
and
workmanship
for
a
period
of
1to
5
full
years(depending
upon
model)from
date
of
purchase.
Parts
found
to
be
defective
shall
be
replaced
or
repaired
at
Phase
II’s
sole
discretion.
Products
found
by
Phase
II
to
be
misused,
abused
or
neglected
are
not
covered
under
this
warranty.
Parts
not
covered
by
this
warranty
are
normal
wear
and
consumable
items
such
as
(but
not
limited
to)
impact
balls,
impact
bodies,
diamond
indentors,
carbide
ball
indentors,
impact
springs,
cables
and
connectors,
batteries,
diamond
stylus,
contact
probes,
etc.
Consumable(wearable)
items
such
as
cables
and
probes
have
a
90
day
warranty
from
date
of
purchase.
This
warranty
is
exclusive
and
in
lieu
of
all
other
warranties
whether
written,
oral
or
implied,
including
any
implied
warranties
or
merchantability
or
fitness
for
a
particular
purpose.
In
no
event
shall
Phase
II
be
liable
for
any
incidental,
special
or
consequential
damages
of
any
nature.
Return Policy:
All
Phase
II
products
must
have
authorization
prior
to
return.
If
product
is
not
acceptable
for
any
reason
including
application
issues
and
demonstrations,
authorization
for
return
must
be
obtained
within
10
days
of
receipt
of
product.
Unit
must
be
in
same
new
condition
it
was
received.
Failure
to
do
so
will
result
in
an
automatic
15%
restocking
fee.
Returns
after
30
days
will
not
be
accepted.
