Pentair Hydromatic NOVUS 3000 Series Installation And Service Manual Download Page 8

8

  4. Pump runs but does not pump 

down the wet well.

  a. 

On three phase only, 

 

pump rotation may be wrong. 

Wiring of pump to con trol  

pan 

el may be re 

verse 

sequenced.

  b. Impeller may be dragging 

in volute due to sol 

ids. 

High am per age draw would  

identify this.

  c. Refer to the pump manual for 

other possibilities such as closed 

discharge gate valve, etc.

  5.  Severe  humming/chat ter ing  of 

contactors and control relays. 

  a. There may be low voltage. 

Check voltage at primary 

and secondary of control 

transformer us 

ing a 

 

volt me ter. This low voltage 

condition may cause severe 

chat ter ing  and  burnout  of  

contactors and relays. 

  b. Contactor may have dust 

around magnet of coil 

struc 

ture. Dry or clean 

 

as  re quired.

  c. 

Check voltage to the 

 

control panel. Contactors 

require a minimum of 

85% of full volt age to pull  

in without chatter. If the 

problem is a re 

cur 

ring 

 

one, measure voltage with 

recorder on a 24 hour basis.

  d. Make sure the floats are 

 

locat 

ed away from any 

 

turbu lence.

  e. Dry out the junction box 

 

(if furnished); moisture 

 

in the junction box may 

cause relays to energize 

 

intermittent ly.

  6. Short cycling pump.
  a. Check float controls.
  7. Run light stays on.
  a. Selector switch may be in the 

Hand position.

 

8. 

Nuisance tripping of 

 

over load on motor starters or   

cir cuit  break ers.

  a. Check pump amp draw with 

amp probe and compare to 

nameplate amps on pump.

  b. The impeller may be locked 

up due to excessive debris or 

solids.

  c.  Possible motor failure (fault in 

windings).

  d. Pump may be miswired to    

ter mi nal  block.

 e. 

Voltage and current 

 

unbalance. Three phase 

only.  Voltage  un bal ance  on 

three phase power sources 

can cause motor current to 

become  un bal anced  and 

exces 

sive heating will 

 

re 

sult. Trip 

ping of the 

 

over 

load protectors and 

 

premature motor failures 

 

can be expected if the 

 

current unbalance exceeds 

 

five percent.

  Percent       Maximum Current

  Current   =     Difference from x 100

 Unbalance       Average Current 

 

                 _______________ 

 

 

    Average Current

To determine if motor current 

 

un bal ance is a function of the motor 

or the power supply:
 1. 

Label the leads and the 

 

ter mi nals 1, 2, and 3 respectively.

  2. Record the amperage for each lead.
 3. Move each lead to the next 

terminal (1 to 2, 2 to 3, 

 

3 to 1).

 

 4. Again read the amperage of 

 

 

each lead.

  5. Move each lead to the next terminal 

(1 to 3, 2 to 1, 3 to 2).

 6. Again read the amperage of 

 

each lead.

 7. If the unbalance moves with 

the motor leads, the un balance 

is caused by the mo 

tor. If 

 

the unbalance remains with the 

terminals,  the un bal ance is in  

the pow er supply.

  8. If the current unbalance exceeds 

five percent, nui sance tripping or  

ex ces sive heating will result.

 9. Connect leads for the lowest 

percent of current un bal ance.

 f. 

Connections and start 

components. Single phase 

only.

 1. Disconnect all power from 

the panel before making 

 

these checks.

  2.  Motor  winding  re sis tance  

read ings.

 a. 

Disconnect all three 

motor leads from panel 

terminal blocks.

  b. Using a volt-ohmmeter, with 

the scale set on RX1, measure 

the resistance be tween the 

leads with the chart.

 Typical

 

Motor Resistance

Winding Leads  Reading
Main 

Black to 

Lowest

 White
Start 

Black to 

Next

 

Red Lowest

 

 (Middle)

Both 

White to 

Highest

 

Red 

(Main & Start)

Pump 

Troubleshooting

Summary of Contents for Hydromatic NOVUS 3000 Series

Page 1: ... provide this manual to the owner of the equip ment or to the responsible party who maintains the system NOVUS 3000 STANDARD ELECTRICAL CONTROLS INSTALLATION AND SERVICE MANUAL Item H 03 519 Part 5625 519 1 2012 Pentair Pump Group Inc 11 02 12 ...

Page 2: ...dicator lights and external relay drivers for the following conditions floats out of order seal fail for pumps 1 and 2 temperature fail for pumps 1 and 2 and pump disabled for pumps 1 and 2 Unpacking Panel Remove panel from carton When un pack ing unit check for con cealed damage Claims for damage must be made at the receiving end through the delivery carrier Dam age cannot be processed from the f...

Page 3: ...mally open float switches for level sensing When the tank is empty all of the floats are open The lowest float is the low alarm float If it is not used the low float input should be shorted with a jumper When the tank is empty the controller will be in the low alarm condition On rising water when the level is high enough to close the low float switch then the low alarm will go off As the level ris...

Page 4: ...is run ning Check for flow On three phase power check to see if each pump has prop er ro ta tion Wrong ro ta tion will give low flow 8 Check full load current with amp probe and compare it with the name plate rat ing On three phase pumps check all three phases On single phase pumps check black pump lead 9 Check operation of start relay if supplied on single phase panels per procedure in Item 7ofMa...

Page 5: ...es the resistance of the sensor In normal operation the seal fail condition is set if the resistance is less than 2000 ohms One of the option switches can be used to change this to set the alarm if the resistance is greater than 2000 ohms If a seal fail alarm is set then that pump is demoted to lag pump and its seal fail lamp and output are activated The seal fail does not disable the pump Each pu...

Page 6: ...er or telemetry system There are six switches on the back of the controller which select several different options SW1 When this switch is set the fail to start test is enabled SW2 When this switch is set the temperature fail condition is latched up until reset SW3 When this switch is set the seal fail input is inverted open is fault SW4 When this switch is set the aux relay is the common alarm If...

Page 7: ...inuous sink current 0 4 amps Maximum on resistance 2 ohms WARNING Before handling thesepumpsandcontrols always dis con nect the power first Do not smoke or use sparkable electrical devices or flames in a septic gas eous or possible septic sump 1 Pump does not run in Hand position a Check pump circuit breaker and control fuse for trip ping or blown condition b Check incoming power volt age and cont...

Page 8: ... miswired to ter mi nal block e Voltage and current unbalance Three phase only Voltage un bal ance on three phase power sources can cause motor current to become un bal anced and exces sive heating will re sult Trip ping of the over load protectors and premature motor failures can be expected if the current unbalance exceeds five percent Percent Maximum Current Current Difference from x 100 Unbala...

Page 9: ... lead c Set the amp meter scale to at least 2 times the pump motor full load current d Place the H O A switch in the Hand position to start the pump e The meter should read ap prox i mate ly 2 times full load current during starting f After the motor has started within one sec ond the cur rent should drop to a value much less than full load cur rent 5 Motor voltage check Typical Motor Voltage Comp...

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Page 12: ...o and from the factory or an authorized Pentair Hydromatic service facility This limited warranty will not apply a to defects or malfunctions resulting from failure to properly install operate or maintain the unit in accordance with the printed instructions provided b to failures resulting from abuse accident or negligence c to normal maintenance services and parts used in connection with such ser...

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