6-2
Troubleshooting
Problem Action
Calibrate the supply.
1.
Turn off the printer.
2.
Load supply for non-peel mode.
See Chapter 3, “Loading
Supplies,” for more information.
3.
Press and hold the
FEED
button while turning on the
printer.
4.
Release the
FEED
button after
the indicator light starts
flashing ORANGE. The printer
calibrates the black mark or die
cut sensor, measures the label
length, prints the test labels,
and calibrates the ribbon
sensor.
5.
To resume normal printing, turn
off the printer, wait two
seconds, then turn it back on.
Problem with the supply. Load
different supply. See Chapter 3,
“Loading Supplies” for more
information.
Make sure the ribbon is not empty.
Make sure the black mark/die cut
sensor is set correctly for your
supply type. See “Adjusting the
Black Mark/Die Sensor,” for more
information.
Printing stops and
indicator light turns
RED.
Or,
Printing is not lined
up correctly on
supply.
Clear a label jam. See “Clearing
Supply Jams,” in Chapter 5 for more
information.
