Warranty Service and Returned Merchandise Authorizations (RMAs)
67
Model 3095 mDSL DACS Getting Started Guide
6 • Contacting PATTON for assistance
Return for credit policy
•
Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
•
30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
•
Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
•
Completing a request on the RMA Request page in the Support section at
www.patton.com
•
By calling
+1 (301) 975-1000
and speaking to a Technical Support Engineer
•
By sending an e-mail to
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during
shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Summary of Contents for 3095
Page 6: ...Contents Model 3095 mDSL DACS Getting Started Guide 6...
Page 12: ...Model 3095 mDSL DACS Getting Started Guide 12...
Page 69: ...69 Appendix A Network Ports RJ 21X connector pin out Chapter contents Introduction 70...
Page 73: ...73 Appendix B WAN Network Module connector pin out Chapter contents Introduction 74...
