Paradyne Hotwire 7974, User Manual

Page: 96 / 165

Messages and Troubleshooting
7-6
7970-A2-GB20-00 August 1999
Table 7-2. Troubleshooting (2 of 2)
Symptom Solutions Possible Cause
Not receiving data.
H
The network or data port
cables are not
connected (check front
panel LEDs for more
information).
H
A test is being executed
on the unit (check the
TEST LED on the front
H
Check network and data port
cables.
H
Run loopback tests. Refer to
Chapter 6,
Testing .
H
Stop the test or wait for the test to
end.
TEST LED on the front
panel).
H
The far-end unit is
offline.
H
The far-end unit is
running a test.
H
An alarm condition exists
in the far-end unit.
H
Make sure the far-end device is
on.
H
Stop the far-end test.
H
Check the far-end Health and
Status messages.
Power-On Self-Test
fails. Only POWER
and ALARM LEDs
are on after
power-on. The unit has detected an
internal hardware failure.
H
Reset the unit and try again.
H
Contact your service
representative.