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3. Driver installation and uninstallation

3.1. How to install Windows printer driver

Windows driver installation software provides two installing methods: one-click installation and
manual installation.We recommend one-click installation, which can help to install driver
automatically in a faster and more convenient way.If you have any difficulty in using one-click
installation, please try manual installation.

Note:

• Driver installation interface may differ because of different models and functions, so
the schematic diagram is only for your reference.

3.1.1. One-click Installation

One-click installation provides three methods of installation: connect the printer via USB cable,
connect the printer via wired nectwork, and connect the printer via wireless network. You can
choose one of them according to your habit.

3.1.1.1. Method I: Connect the printer via USB cable

1. Connect the printer to computer via USB cable, power the printer and computer on.

2. Place the attached installation CD in the computer CD-ROM:

• Windows XP system: automatically run the installation procedure.
• Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run
the installation procedure.

• Windows 8 system: When the “DVD RW driver” window pops up from the right top corner of
Computer desktop, click anywhere in the pop-

up window, then click “Autorun.exe” to run the

installation program.

• Windows 10 system: When the “DVD RW driver” window pops up from the lower right corner of
Computer desktop, click anywhere in the pop-

up window, then click “Autorun.exe” to run the

installation program.

Note:

• Some computers may be unable to auto play the CD beacase of system configuration.
Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW
driver" to run the installation procedure.

3. Read and agree to the terms contained in the End User License Agreement and the Privacy
Policy, click the “Next” button in the lower right corner of the interface to enter the driver
installation interface.

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Summary of Contents for CP1100 Series

Page 1: ...Pantum CP1100 Series Color Laser Printer User Guide It is recommended that you read this Guide carefully before using the printer...

Page 2: ...orresponding license agreement and they are referred for instructions only All other product and brand names herein may be the registered trademarks trademarks or service marks of their respective own...

Page 3: ...I b laser diode which has no laser radiation leakage among laser components The laser components shall complies with the requirements of U S Code of Federal Regulations 21 CFR 1040 IEC 60825 1 Safety...

Page 4: ...AL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY Do not use this product...

Page 5: ...When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all covers and trays are closed Turn off the printer and then unplug the power cord from the...

Page 6: ...d in the user document please contact the Customer Service Center This product uses a printing process that heats the print media and the heat may cause the media to release emissions Please read and...

Page 7: ...ing equipment slot so as to avoid contact with the high voltage device which otherwise may result in fire or electric shock Take care not to spill liquids onto the equipment 12 Do not disassemble the...

Page 8: ...according to the shipping marks on the product package box during delivery 22 This product is a kind of low voltage equipment When using this product below the specified voltage range please refer to...

Page 9: ...es with the protection requirements of EC directives 2014 30 EU and 2014 35 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and saf...

Page 10: ...in das Fach f r automatischen Einzug 13 2 4 2 In manuellen Karton legen 15 2 5 Non printable Area 16 3 Driver installation and uninstallation 17 3 1 How to install Windows printer driver 17 3 1 1 One...

Page 11: ...ttings 59 7 2 3 Duplex 62 7 2 4 Booklet printing 64 7 2 5 Open Help Document 65 7 3 Printing Mode 66 7 3 1 Printing with the Automatic Feeder Tray 66 7 3 2 Printing with manual feed tray 67 7 4 Cancel...

Page 12: ...tion 92 10 3 2 Transporting the printer 92 11 Troubleshooting 93 11 1 Avoiding jams 93 11 1 1 Correct loading of paper 93 11 1 2 Use recommended paper 94 11 2 Locate jammed paper 94 11 3 Cleaning Jamm...

Page 13: ...eries CP1100W series CP1100DN series CP1100DW series Interface type USB NET Wi Fi Print Language PDL Control Panel LED LCD Print Speed single sided A4 18ppm Letter 19ppm Duplex Mute printing Support B...

Page 14: ...2 1 2 Supplied Accessories Name Parts Laser Toner Cartridge Waste toner bottle USB Interface Cable Power Cord CD Quick Setup Guide...

Page 15: ...3 Pantum Warranty Note The Pantum Warranty may not be attached in some regions...

Page 16: ...near the product and easily accessible Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between obje...

Page 17: ...product to network with network cable 2 USB Interface For connecting product to computer with USB cable 3 Power Interface For connecting product to power with power cord Note Printer appearance may di...

Page 18: ...Fi model only Please refer to Chapter1 4 5 3 Toner cartridge status indicator Indicate the status of toner cartridge and printer please refer to Chapter1 4 5 4 Cancel Execute cancel operation 5 OK Con...

Page 19: ...is not connected or to disconnect Wi Fi when it has already been connected for models with Wi Fi function only Open save toner function applicable to non Wi Fi model only 10 Power button Turn on or o...

Page 20: ...ep state press or long press this button to wake it up Press and hold this button during printing to cancel the current print job When the printer is in ready state long press this button to print the...

Page 21: ...Toner is running out Light on Toner used up no toner cartridge detected or toner cartridge mismatched 1 4 3 Functions of paper status indicator LED paper status indicator No Status indicators Status S...

Page 22: ...r s toner cartridge is abnormal not found mismatched life expired and that the waste toner box is full or not found 6 Orange indicator normally on When the printer is in a warning state the toner in c...

Page 23: ...description applicable to non Wi Fi model only 1 Die out Wi Fi disconnected and sleep mode Turn save toner state function and sleep mode 2 Green indicator blinks Wi Fi connecting None 3 Green indicat...

Page 24: ...r curling before printing and can cause feeding problems Smoothness Paper smoothness directly a ects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can...

Page 25: ...per Paper weighing less than 60 g m2 Multiple part forms or documents 2 1 4 Saving paper Use these paper storage guidelines to help avoid jams and uneven print quality Store paper in its original wrap...

Page 26: ...to use special paper extensively which may affect the service life of the printer The print media that does not meet the guidelines listed in this User Guide may result in poor print quality increase...

Page 27: ...all the labels in the market can meet corresponding requirements Use wrinkled blistered or damaged label papers Envelope Envelopes should be loaded evenly Use wrinkled nicked stuck or damaged envelop...

Page 28: ...d or memory devices after setting up the printer turn the printer o and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer turn th...

Page 29: ...the printable side facing up Note For single sided printing load the paper with the printing side facing up and the header facing the inside of the tray Do not slide paper into the tray To avoid pape...

Page 30: ...15 4 Adjust the guide to match the size of the loaded paper 5 Insert the tray 2 4 2 In manuellen Karton legen 1 Adjust the guide to match the size of the loaded paper...

Page 31: ...ter first For better printing effect it is recommended to use new undamaged paper 3 Feed the paper until its front edge is pulled in Note To avoid paper jams do not force paper into the manual tray 2...

Page 32: ...omputer via USB cable power the printer and computer on 2 Place the attached installation CD in the computer CD ROM Windows XP system automatically run the installation procedure Windows 7 Vista Serve...

Page 33: ...ter and computer on 2 Connect the computer to wired network 3 Connect network cable to the network interface of printer to make sure the printer is connected to computer network please refer to Chapte...

Page 34: ...right corner of the interface to enter the driver installation interface 6 Please click on the One click installation button in Method II and install driver software Note You can put your mouse curso...

Page 35: ...e has searched several printers click on the One click intallation button and the printer list interface will pop up Please select the printer that you need according to your printer wired network IP...

Page 36: ...ion status to see if printer is connected with network Please see Chapter 9 4 for how to print 3 1 1 3 1 The printer is not connected with wireless network 3 1 1 3 1 1 Configure wireless network via U...

Page 37: ...ace 5 Click the One click installation button in Method III to install driver software Note You can put your mouse cursor in the One click installation button to check the popup information in order t...

Page 38: ...you need to install the printer driver with the host ID please check the option Install the printer in the list with host ID 6 After the installation click Print Test Page button If your printer print...

Page 39: ...e Next button in the lower right corner of the interface to enter the driver installation interface 5 Please click on the One click installation button in Method III and install driver software Note Y...

Page 40: ...lect Configure the print via USB and install on the printer list interface and check the USB printer option Click the Confirm button and the wireless network configuration interface will pop up Input...

Page 41: ...river Connect the computer to printer via a direct Wi Fi connection It is applicable to wireless network without infrastructure mode but it still needs scenario of temporary use of printer via wireles...

Page 42: ...puters may be unable to auto play the CD beacase of system configuration Please double click Computer icon find DVD RW driver then double click DVD RW driver to run the installation procedure 4 Read a...

Page 43: ...program Windows 10 system When the DVD RW driver window pops up from the lower right corner of Computer desktop click anywhere in the pop up window then click Autorun exe to run the installation progr...

Page 44: ...ne click installation button to enter installation process if your software has searched only one printer The process may need some time and the duration is related to your computer configuration Plea...

Page 45: ...er IP address changes under printer driver installed with host ID you can also directly print without re installing the driver If you need to install the printer driver with the host ID please check t...

Page 46: ...D RW driver to run the installation procedure 3 Read and agree to the terms contained in the End User License Agreement and the Privacy Policy click the Next button in the lower right corner of the in...

Page 47: ...to run the installation program Note Some computers may be unable to auto play the CD beacase of system configuration Please double click Computer icon find DVD RW driver then double click DVD RW dri...

Page 48: ...lick Print Test Page button If your printer prints the test page successfully it means that you have installed the driver correctly 3 1 2 3 Installation by wireless network connection mode Wireless ne...

Page 49: ...ght corner of the interface to enter the driver installation interface 5 Click on the Manual installation at the bottom of driver installation interface and enter into manual intallation interface 6 P...

Page 50: ...tallation process may need some time The duration is related to your computer configuration please wait patiently 12 After the installation click Print Test Page button If your printer prints the test...

Page 51: ...e Privacy Policy click the Next button in the lower right corner of the interface to enter the driver installation interface 5 Click on the Manual installation at the bottom of driver installation int...

Page 52: ...ease print the NetConf Pg and view IP Address and Host name Please refer to Chapter 9 4 11 The software installs the driver automatically and the installation process may need some time The duration i...

Page 53: ...ay need to know the Bonjour name of printer Please print the Network setup page to view it Please refer to Chapter 9 4 3 2 1 Driver installation macOS 10 11 is taken as the example in the following op...

Page 54: ...gree on the prompt window popping out to accept the licensing agreement 6 Click Install 7 Input computer password and click Install Software 8 Click Continue Installation on the prompt window popping...

Page 55: ...figuration When configuration is completed unplug USB cable and then on the pop up Add Printer interface you may add the network connected printer refer to Chapter 3 3 for how to add printer Click No...

Page 56: ...nter mode from the Use menu popping out 7 Click Add 3 3 3 Add up the printer via wireless connection 1 Turn the power of printer and computer on 2 Make sure the wireless network connection between com...

Page 57: ...ck Add Note When the printer is connected to computer with USB cable the system will recognize and add AirPrint automatically If AirPrint printer of network connection is added then the connecting USB...

Page 58: ...address under the influence of network environment You can check the IP address of printer by printing Network setup page out please refer to Chapter 9 4 for printing method or check network informat...

Page 59: ...e mode You can connect a computer to your printer via access point wireless router as the medium Access point wireless router connection is divided into wireless network setup and Wi Fi Protected Setu...

Page 60: ...es I have an USB cable that can be used for installation in the following interface Click Next 2 1 The computer has been connected to wireless network 1 The currently wireless network currently connec...

Page 61: ...sonal The working length of WPA WPA2 is within the PSK of 8 63 characters The display password is not ticked by default if it is ticked all passwords input can be seen in clear text 2 2 The computer i...

Page 62: ...ion Select No I don t have a USB cable in the interface below and then click Next 1 Use WPS method to perform steps below to start wireless network on printer Please refer to Chapter 5 1 2 for detaile...

Page 63: ...rk 5 1 2 1 Preliminary preparations 1 The access point wireless router supports Wi Fi Protected Setup WPS 2 A printer that has wireless network function 5 1 2 2 Wi Fi Protected Setup WPS method 1 Turn...

Page 64: ...Chapter 5 1 3 for how to cancel and disconnect Wi Fi connection After successful Wi Fi Protected Setup WPS connection please install a driver if you want to print via wireless network 5 1 3 How to di...

Page 65: ...rn on direct Wi Fi connection of the printer by short pressing Wi Fi button on the panel Note Short press Wi Fi button on the printer panel to automatically print out Mobile Device Wi Fi Connection Wi...

Page 66: ...ction invitation without panel confirmation 5 2 2 2 Connection method of wireless client that does not support Wi Fi Direct function input password to connect 1 Turn on printer power 2 Press the Menu...

Page 67: ...etwork Inspect if the firewall software blocks communication If the computer and printer are connected in the same network but they cannot be searched the communication might be blocked by firewall so...

Page 68: ...rs are suggested to use Microsoft Internet Explorer 8 0 or higher version or Firefox 1 0 or higher version macOS users are suggested to use Safari 4 0 or higher version No matter what kind of browser...

Page 69: ...ting to its network interface with network cable 2 In case of wireless network model the printer can be connected to wireless network via wireless network setup tools or Wi Fi Protected Setup WPS plea...

Page 70: ...set up the wireless network wireless IP setup Wi Fi Direct and WPS via wireless setup page Before setup please log in the embedded Web server please refer to Chapter 6 1 for login method 6 2 2 1 Wirel...

Page 71: ...1 Click Settings Machine settings E mail Notification 2 Click button and select the email addresses you want to add in the list of contacts popping out You can also tick address X such as address 1 a...

Page 72: ...Printers select corresponding printer right click set print function in Printing preferences Some functions are as follows Functions Diagram Color Printing1 Monocolor printing Collate Print Reverse P...

Page 73: ...arameters You can set up printing parameters with the following two methods before sending printing work such as paper type paper size and paper source Operating system Temporary printing setup change...

Page 74: ...re printing 4 Enter the Quality option interface 5 Check the print effect you want according to your need Note If you don t check any one of them the print effect will be output in color mode If you c...

Page 75: ...click the File menu in the upper left corner and select Print to enable the print driver 2 Select printer of the corresponding model 3 Click Printer Properties Preferences to configure printing 4 Ent...

Page 76: ...Open the file to be printed click the File menu in the upper left corner and select Print to enable the print driver 2 Select printer of the corresponding model 3 Click Printer Properties Preferences...

Page 77: ...nd trying duplex printing may result in damage to the printer Duplex is not available for poster printing Please refer to Section 2 for loading paper and print media in the tray Setting steps 1 Open t...

Page 78: ...3 4 Single click Preferences for printing setup 5 Select the Duplex in Basic tab and then select Long Edge or Short Edge 6 Single click OK to finish printing setup Click Print to enable duplex printin...

Page 79: ...click the File menu in the upper left corner and select Print to enable the print driver 2 Select printer of the corresponding model 3 Click Printer Properties Preferences to configure printing 4 Ent...

Page 80: ...Open Help Document You can open the Printing preferences and click Help button for Windows Operation System only The help document contains the user guide where you can find the information on print...

Page 81: ...ual feed tray will be used with priority 7 3 1 Printing with the Automatic Feeder Tray Before printing please make sure mediums of corresponding quantity have been installed inside the auto feed tray...

Page 82: ...ase refer to Chapter 2 for putting papers inside manual feed tray Please refer to Chapter 2 2 for type of mediums that can be printed via manual feed tray 7 4 Cancel printing The current print job can...

Page 83: ...pplicable to Android OS 5 1 10 0 Currently Pantum Print supports TXT PDF office documents pictures and Web 8 1 1 2 How to download Pantum App 1 You can download it from its official website http www p...

Page 84: ...n For more information about applications which support Mopria printing please visit http mopria org spotlight wall 8 1 2 2 How to download Mopria Print Service 1 Download Mopria Print Service from Go...

Page 85: ...Note If printing fails please inspect if the Android device is connected to the wireless network where the printer is connected to If the Android mobile device did not detect any printer check whethe...

Page 86: ...inary preparations 1 A printer that has wireless network function 2 iOS mobile device 8 2 1 4 How to use Pantum 1 Turn on printer power 2 Click PANTUM icon on the main screen of an iOS device and the...

Page 87: ...F as an example for explanation 1 Turn on printer power 2 Connect the iOS mobile device with wireless network of the printer Please refer to Chapter 5 for how to connect 3 Open the files you need to p...

Page 88: ...r LED printers you can change the settings through the computer Steps Computer Start Control Panel Device and Printer select corresponding printer right click Printer Properties Printer Setup More Set...

Page 89: ...nters sleep mode 1 Press on the printer control panel to enter the ready interface 2 Press or to select System Settings Sleep Time Setting and set the sleep time as you want Note In sleep mode the pri...

Page 90: ...h can reduce toner consumption and reduce printing cost When save toner mode is on the printed color will be lighter 1 Press on the printer control panel to enter the ready interface 2 Press or select...

Page 91: ...ize low noise printing at a reduced speed When mute printing is on printing will be in a low speed 1 Press on the printer control panel to enter the ready interface 2 Press or select System Settings M...

Page 92: ...after recovering factory settings 1 Press on the printer control panel to enter the ready interface 2 Press or select System Settings Recover factory settings and restore printer settings network set...

Page 93: ...F delay Note Set auto off condition Shutdown under no port state default configuration no port is connected Wi Fi function deactivated printer is under standby or sleep mode Shutdown under idle state...

Page 94: ...1 Print Density You can set the toner density to make the print effect pale or dark 1 Press on the printer control panel to enter the ready interface 2 Press or select Print Settings Print Density to...

Page 95: ...y in the following way 1 Press on the printer control panel to enter the ready interface 2 Press or select Print Settings Color Calibration and select Fully Calibrated or Margin Calibrated Note When y...

Page 96: ...ect Network Settings to set Wired Network Setting Wireless Network Setting and Wi Fi Direct options Note To set IP address subnet mask and gateway press direction key to circularly accumulate values f...

Page 97: ...can check the network status through Network Information 1 Press on the printer control panel to enter the ready interface 2 Press or select Network Infor to view Wired Network Infor Wireless Network...

Page 98: ...er control panel to enter the ready interface 2 Press or select Print Info Report to print the product reports as needed Product reports that can be printed include demonstration page information page...

Page 99: ...e information You can view the consumable information via the printer control panel 1 Press on the printer control panel to enter the ready interface 2 Press or select Consumable Infor to view consuma...

Page 100: ...ter before cleaning Please use mild detergents Use caution when using the printer display to prevent pressing or damaging the touch display Please use a soft dry cloth or dip in a neutral detergent or...

Page 101: ...rinter with a damp soft lint free cloth Note Do not use household cleaners or detergents as they may damage the surface of the printer Make sure that all areas of the printer are dry after cleaning 5...

Page 102: ...arts and consumables 10 2 1 Replacing the toner cartridge Note If the tray is unfolded remove it before replacing the toner cartridge 1 Open the front cover and then push it down hard 2 Pull out the t...

Page 103: ...w toner cartridge Note Do not expose the bottom of the toner cartridge to direct light Prolonged exposure to light may cause print quality problems Do not touch the bottom of the toner cartridge Other...

Page 104: ...89 5 Insert a new toner cartridge 6 Insert the toner cartridge tray and then close the cover...

Page 105: ...2 Replacing the waste toner bottle 1 Remove the used waste toner bottle Note To avoid toner leakage keep the waste toner bottle upright 2 Unpack the new waste toner bottle 3 Insert a new waste toner...

Page 106: ...91 10 2 3 Replace the tray 1 Remove the used tray 2 Unpack the new tray 3 Insert a new tray...

Page 107: ...unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has casters on its base then carefully move it to the new location Use caution when pas...

Page 108: ...nected correctly The correct printer driver has been selected and installed properly The computer port is properly configured and is connected to the correct printer port 11 1 Avoiding jams 11 1 1 Cor...

Page 109: ...ding Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure that the paper size and type are set correctly on the computer or printer...

Page 110: ...95 11 3 Cleaning Jammed Paper 11 3 1 Paper jam in the automatic tray 1 Remove the tray 1 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray...

Page 111: ...he inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 5 Remove the jammed paper Note Make sure that all paper fragments are...

Page 112: ...1 Open the front cover and then push it down hard 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the front cover Note If the problem still cannot be solved pleas...

Page 113: ...Open the rear cover The inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that al...

Page 114: ...99 Below the fuser area Duplex unit 3 Close the cover...

Page 115: ...to the network printer In the DHCP network it is recommended to bind the IP address with the MAC address of the printer 11 5 Error Message Error Message Cause Measure No Cartridge The toner cartridge...

Page 116: ...ll the driver program of printer Problems with Paper Handling Paper feed failure The print media has been loaded incorrectly The print media is out of the supported media range The feed roller is dirt...

Page 117: ...example the print media is textured damp or too rough The paper used has been stored in the air for a prolonged time Depending on your operating system adjust the toner density from Printing Preferenc...

Page 118: ...ating system adjust the toner density from Printing Preferences or Print dialog according to your operating system or adjust the print density on the printer control panel Keep the paper in its origin...

Page 119: ...n its original wrapper before use Single color or black images Toner cartridge is not installed properly Pull out the toner cartridge tray remove the toner cartridge then insert the toner cartridge an...

Page 120: ...ored in the air for a prolonged time Toner cartridge is not installed properly Keep the paper in its original wrapper before use Pull out the toner cartridge tray remove the toner cartridge then inser...

Page 121: ...5 6mm 26 7mm Fuser 56 5mm Transfer module 25 10mm 59 70mm 28 30mm 65mm 65mm It is recommended to replace with the original toner cartridge Please record the data and contact the customer service cente...

Page 122: ...20 RH 80 RH Power Voltage 110V Model AC100 127V 50Hz 60Hz 7A 220V Model AC220 240V 50Hz 60Hz 3 5A Noise SPL Printing 52dBA Standby 30dBA Mute mode 47 dB A Enter network standby time 1 minute Power Co...

Page 123: ...108 Company Name Magnell Associate Inc DBA NEWEGG COM Office address 17560 Rowland St City of Industry CA 91748 TEL 626 271 9700 USA Only...

Page 124: ...1...

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