Panasonic WV-X5550LT Operating Instructions Manual Download Page 86 | Manualshive

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The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.

[Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer
software installation counter], [Time past from the date of manufacture]

Information of each item will be displayed.

1.

Contact the dealer and download the latest firmware onto a PC.

IMPORTANT

•

A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.

2.

Click the [Browse...] button and designate the downloaded firmware.

Note

•

The latest firmware upgrade is posted on our website.

–

https://security.panasonic.com/library/vcc/

•

We recommend that you always use this camera with the latest firmware.

3.

Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.

Default:

Do not reset the settings to the default after the upgrade.

86

Operating Instructions

2 Settings

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Summary of Contents for WV-X5550LT

Page 1: ...Operating Instructions Network Camera Model No WV X5550LT WV X5550LTPJ WV X5550LT ...

Page 2: ...mera https security panasonic com library vcc Note Control No C used in this document should be used to search for information on our support website https security panasonic com training_support support info and will guide you to the right information The captured screens are used based on the guideline by Microsoft Operations using Internet Explorer 11 are described in this document Abbreviation...

Page 3: ...ters numeric characters and symbols Set the password which does not include the user name IMPORTANT If you forgot or do not know the password or user name the camera must be initialized Because all settings other than preset position settings are deleted when the camera is initialized make sure to keep the information secure from third parties Refer to Parts and functions section in the supplied B...

Page 4: ...the viewer software with the installer to a PC and installed IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 98 when the message is displayed on the information bar of the browser Depending on the software environment of your PC it may take time for the message to be displayed on the information bar of the browser If you display the Live page on a PC a...

Page 5: ...gain even after completing the installation of the viewer software restart the PC The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 85 Refer to your dealer for the software licensing Operating Instructions 5 Preface ...

Page 6: ...ating to image adjust and zoom focus Image quality 36 2 5 4 1 Configure the settings relating to image quality Image adjust setup menu 36 2 5 4 2 Set mask areas 43 2 5 4 3 Adjust the zoom and focus 46 2 6 Configure the alarm settings Alarm 48 2 6 1 Configuration of the settings relating to alarm notification Notification 48 2 6 1 1 Configure the settings relating to Panasonic alarm protocol 48 2 6...

Page 7: ...camera Maintenance 85 2 10 1 Check the system log System log 85 2 10 2 Upgrade the firmware Upgrade 85 2 10 3 Check the status Status 87 2 10 4 Reset the settings Reboot the camera Default reset 88 2 10 5 Settings data backing up or restoring logs Data 88 2 11 Display the support page OSS 90 3 Others 91 3 1 About the displayed system log 91 3 2 Troubleshooting 94 Operating Instructions 7 Table of ...

Page 8: ...stered using IPv6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu ba...

Page 9: ...ation window will not be displayed before displaying live images for the user name and password entries 4 Click the OK button after entering the user name and the password The Live page will be displayed Refer to page 12 for further information about the Live page IMPORTANT It is recommended to change the password periodically Operating Instructions 9 1 Operations ...

Page 10: ... set to On but in that case the transmission interval of the JPEG image will be restricted as follows The refresh interval may become longer depending on a network environment PC performance photographic subject access traffic etc Image capture mode Stream On Off Dual sources 4 3 15fps mode max 5 fps max 15 fps Dual sources 4 3 12 5fps mode max 4 2 fps max 12 5 fps Single source 4 3 30fps mode max...

Page 11: ...ource 4 3 25fps mode Transmits Source1 images with a maximum of 25 fps Note In the single source modes Source2 settings cannot be configured and images cannot transmitted Operating Instructions 11 1 Operations ...

Page 12: ... login fails close all the browsers open the Live page and login once again Setup button 1 Displays the setup menu Display source selection You can select the source to display in the main area Dual Displays 2 screens with images from both Source1 and Source2 1 Displays images from Source1 2 Displays images from Source2 Live view pull down menu You can select and switch to the image to be displaye...

Page 13: ...ize If the full screen button is clicked once when images are displayed corresponding to their image capture sizes images are displayed in full screen To return to the Live page when displaying an image in full screen press the Esc key Note During Dual display this button is not displayed Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly ...

Page 14: ...n tearing may occur when the shooting scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Only operable by users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 52 14 Operating Instructions 1 Operat...

Page 15: ...terminal is used an MJPEG format image is displayed by the Firefox browser and a JPEG format image is displayed by the standard browser IMPORTANT When the authentication window is displayed enter the user name and password To enhance the security it is recommended to change the password periodically page 52 Note It is necessary to configure the network settings of the mobile terminal or tablet ter...

Page 16: ...ngs Returns to the automatic adjustment position set in the basic installation settings page 23 Note Because the or only slightly adjusts the zoom each time they are clicked it may appear that zoom is not changing To adjust the zoom in larger amounts click and hold the buttons Because the or only slightly adjusts the focus each time they are clicked it may appear that focus is not changing To adju...

Page 17: ...ted for Panasonic alarm protocol the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol notification section of the Notification tab of the Alarm page page 48 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can b...

Page 18: ...ce the network security by encrypting the access to cameras using the HTTPS function page 66 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the HTTPS functio...

Page 19: ...le by users whose access level is 1 Administrator Refer to page 52 for how to configure the access level 2 2 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The setup menu will be displayed Refer to page 21 for further information about this menu Operating Instructions 19 2 Settings ...

Page 20: ...ed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set Register and Execute buttons on the page click the respective button to the edited setting item Example A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be applied...

Page 21: ...s the Image page The settings relating to image quality image capture size etc of JPEG H 265 H 264 camera images can be configured on the Image page page 29 Alarm button Displays the Alarm page Settings related to alarm notifications can be configured on the Alarm page page 48 User mng button Displays the User mng page The settings relating to the authentication such as users and PC restrictions f...

Page 22: ...e setup menu can be carried out on the Maintenance page page 85 Support button Displays the Support page The Support page contains information about the OSS used by the camera page 90 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus The bottom of the setting...

Page 23: ...e camera Down Lowers the installation position of the camera Distance Measure and set the distance until the subject vehicle Up Increases the distance between the camera and subject vehicle Down Reduces the distance between the camera and subject vehicle Deflection Distance Set the oscillation angle from the camera installation position to the center of the road Up Sets to the left side when facin...

Page 24: ...ayed Adjusts the angle of view of Source1 images Refer to the Installation Guide for information on operating the pan and tilt Zoom The zoom can be adjusted manually Adjusts the zoom ratio to the Wide side until 1 0 Adjusts the zoom ratio to the Tele side until x1 7 Focus 24 Operating Instructions 2 Settings ...

Page 25: ...amounts click and hold the buttons Displayed images are from Source1 only IMPORTANT In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a lot when there are large changes to the lighting intensity when the light level is low when the subject or location is extremely bright or ...

Page 26: ...is page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters Unavailable characters Default The model No is displayed Date time Enter the current time and date When 12h is selected for Time display format AM or PM can be selected Available r...

Page 27: ...splay Select On or Off to determine whether or not to display the status of brightness on images displayed on the Live page when adjusting brightness Default On Viewer software nwcv4Ssetup exe Automatic installation Determine whether or not to install the viewer software from this camera On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from ...

Page 28: ...s case select Software for Decoding Options The hardware decode is available for H 264 on your PC but unavailable for H 265 on your PC Depending on your PC environment images may not be able to be outputted In this case select Software for Decoding Options The hardware decode is not available on your PC Select Software for Decoding Options Note When Hardware is selected for Decoding Options video ...

Page 29: ...e settings relating to images Image The settings relating to JPEG H 265 and H 264 images such as the settings of image quality etc can be configured on this page The Image page has the Image tab and the Image quality tab 2 5 1 Configure the settings relating to the image capture mode Image Click the Image tab on the Image page page 19 page 20 Image capture mode Select an image to display in the li...

Page 30: ...yed JPEG image from the following When Dual sources 4 3 15fps mode is used 0 1fps 0 2fps 0 33fps 0 5fps 1fps 3fps 5fps 10fps 15fps When Single source 4 3 30fps mode is used 0 1fps 0 2fps 0 33fps 0 5fps 1fps 3fps 5fps 10fps 15fps 30fps When Dual sources 4 3 12 5fps mode is used 0 08fps 0 17fps 0 28fps 0 42fps 1fps 3 1fps 4 2fps 5fps 8 3fps 12 5fps When Single source 4 3 25fps mode is used 0 08fps 0...

Page 31: ...sible to transmit stream without changing the broadband router settings configured for JPEG image transmission On H 265 images or H 264 images will be transmitted using the HTTP port Refer to page 59 for further information about the HTTP port number settings Off H 265 images or H 264 images will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be ...

Page 32: ...am transmission for Stream 1 or Stream 2 the refresh interval of JPEG images is limited to a maximum of 5 fps 15 fps 30 fps mode or 4 2 fps 12 5 fps 25 fps mode Image capture size Select the image capture size from the following What can be selected may be limited depending on the image capture size already selected Image capture mode Source1 Source2 Stream 1 Stream 2 Stream 1 Stream 2 Dual source...

Page 33: ... 4 3 30fps mode is used 1fps 3fps 7 5fps 10fps 15fps 30fps When Single source 4 3 25fps mode is used 1fps 3 1fps 6 25fps 8 3fps 12 5fps 25fps Default 15fps Note Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when any value marked with an asterisk is selected When VBR is selected for Transmission priority depending on the set...

Page 34: ... for H 265 or H 264 to diminish image distortions However image refresh speed may be reduced or the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 265 or H 264 images from the following Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image will automatically...

Page 35: ...the multicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available Default 37004 IMPORTANT When transmitting stream images via the internet the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface ca...

Page 36: ...window page 36 Zoom Focus adjustment Click the Setup button to display the setup menu that can configure the settings relating to zoom and back focus Page 46 2 5 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page page 36 The settings relating to image quality can be configured with the...

Page 37: ...HLC BLC HLC Select from the following When On is selected for Intelligent auto this setting is not available Back light compensation BLC Activates the back light compensation BLC function High light compensation HLC Activates the high light compensation HLC function The high light compensation function limits the over exposure of subjects caused bright light at night Off Deactivates the back light...

Page 38: ...r speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Fix shutter On When Dual sources 4 3 15fps mode or Single source 4 3 30fps mode is selected for Image capture mode 1 30 Fix 1 60 Fix 1 120 Fix 1 250 Fix 1 500 Fix 1 1000 Fix 1 1500 Fix 1 2000 Fix 1 3000 Fix 1 4000 ...

Page 39: ...Max 1 500s Max 1 250s Max 1 120s Max 1 60s Max 1 30s When Dual sources 4 3 12 5fps mode or Single source 4 3 30fps mode is selected for Image capture mode Max 1 10000s Max 1 4000s Max 1 3000s Max 1 2000s Max 1 1500s Max 1 1000s Max 1 500s Max 1 250s Max 1 100s Max 1 50s Max 1 25s Default Max 1 1000s Light control speed Adjust the light control speed If you move the slider in the direction the ligh...

Page 40: ...tion switching becomes easier when the ambient brightness illuminance of the camera is high When the slider is moved in the direction switching becomes harder when the ambient brightness illuminance of the camera is low Default 5 Dwell time Select a wait time for switching between the day mode and the night mode from the following 1min 2min 3min 5min Default 5min IR Light Select On Off to determin...

Page 41: ...t function On Activates the auto contrast adjust function Off Stops the auto contrast adjust function Default On Note When On is selected for Intelligent auto this setting is not available Contrast level Adjust the contrast level If you move the slider in the direction the contrast of the image will increase If you move the slider in the direction the contrast of the image will decrease Click the ...

Page 42: ...utton to reset the color to the default Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance If you move the slider in the direction the noise reduction effect is strengthened There may be many afterimages If you move the slider in the direction the noise reduction effect is weakened There are fewer afterimages Click the Reset butt...

Page 43: ... quality for both Source1 and Source2 are read from the scene file Register button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in Scene file Note The images quality for both Source1 and Source2 are saved from the scene file 2 5 4 2 Set mask areas This explains how to mask an area of the image and adjust brightn...

Page 44: ...3 Click the Start button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 8 6 44 Operating Instructions 2 Settings ...

Page 45: ...e To cancel masking click the area again 5 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear Note When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 45 2 Settings ...

Page 46: ...g the lens focus to the appropriate position Manual and auto adjustments are available Zoom adjustment The zoom can be adjusted manually Click this button to adjust the zoom ratio to the Wide side until x1 0 Click this button to adjust the zoom ratio to the Tele side Focus adjustment The focus can be adjusted Click this button to adjust the focus to the Near side Click this button to adjust the fo...

Page 47: ...adjust the focus in larger amounts click and hold the buttons IMPORTANT In the following locations or with the following subjects the focus may not be able to be automatically adjusted In this case manually adjust the focus when the subject moves a lot when there are large changes to the lighting intensity when the light level is low when the subject or location is extremely bright or reflective w...

Page 48: ...rm protocol and HTTP alarm notification can be configured in this section 2 6 1 1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below 4...

Page 49: ... fan USB Wifi checkbox When the checkbox is checked the Panasonic alarm notification will be provided when the Wi Fi USB adaptor is attached or removed Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete butt...

Page 50: ...try http IP address of the HTTP server colon port number or http Host name colon port number H W error checkbox When the checkbox is checked the Panasonic alarm notification will be provided when there is damage to IR LEDs or built in camera fan USB Wifi checkbox When the checkbox is checked a HTTP alarm notification will be provided when a Wi Fi USB adaptor is attached or removed Delete button Wh...

Page 51: ...irst character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used When a hardware error notification is set a notification is provided when there is damage to the IR LEDs or built in cam...

Page 52: ...r mng page The User mng page has 2 tabs the User auth tab and the Host auth tab 2 7 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 19 page 20 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be reg...

Page 53: ...er or not to authenticate the users Default On Note To have security we recommend selecting On for User auth When Off is selected images are transmitted without authentication Guest User Select whether or not to set Guest User If you select Use you can set which functions are available or unavailable for guest users for whom user authentication has not been performed Default Use Operating Instruct...

Page 54: ... you can change the password By clicking the Delete button on the right you can delete the selected user User name 1 to 32 characters Enter a user name Available number of characters 1 32 characters Unavailable characters Default None blank Note When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Password 8 to 32 characters...

Page 55: ...e set User authentication to On You cannot set the items for Guest User You can set the following functions Live view selectable Selecting an image displayed in the live view setting permissions Snap shot Snap shot operation permissions page 13 Brightness Brightness setting permissions page 13 2 7 2 Configure the settings relating to the host authentication Host auth Click the Host auth tab on the...

Page 56: ... is entered and the Set button is clicked the respective host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 52 for further information about the access...

Page 57: ...ettings Network Click the Network tab on the Network page page 19 page 20 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instructions 57 2 Settings ...

Page 58: ...work cameras Default 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera ...

Page 59: ...CPv6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of th...

Page 60: ...om the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 6144kbps 8192kbps 10240kbps 12288kbps 15360kbps 20480kbps 25600kbps 30720kbps 35840kbps 40960kbps 51200kbps 61440kbps Default 61440kbps Note When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the usage environment Easy IP Setup accom...

Page 61: ...rt number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 2 8 2 Configure advanced network settings Advanced Click the Advanced tab on the Network page page 19 page 20 The settings related to QoS can be configured in this section You ca...

Page 62: ... from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 57 NTP server address When Manual is selected for NTP server address setting enter the IP address or the host name of the NTP server Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the un...

Page 63: ...umbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display CRT key generate dialog box CA Certificate CA Certificate install Installs the CA certificate Security certificate issued by...

Page 64: ...ess the camera again by after waiting a while according to the changed setting http IP address of the camera or https IP address of the camera When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower When the camera is accessed using the HTTPS protocol it may take time to display images When the camera is accessed using the HTTPS protocol the ...

Page 65: ...ether or not to control the H 265 or H 264 image data so that it does not burst It is effective in situations such as when a network device loses video data from the camera but the video display may be delayed Off Disables the shaping of stream function On Enables the shaping of stream function Default Off Note If you are concerned about delays of the video display select Off Operating Instruction...

Page 66: ...iguration of the connection protocol Access to the cameras using the HTTPS protocol Application for the approval by CA Certificate Authority Issue of the CA certificate Generation of CSR Certificate Signing Request Installation of the CA certificate Generation of the self signed certificate When using the CA certificate When using the self signed certificate A B C D E Generation of the CRT key SSL...

Page 67: ...Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation time date of the generated key will be displayed on Current CRT key Note To change or update the generated CRT key perform step 1 to 2 The CRT key and CA certificate are valid ...

Page 68: ...the locality name Omission is OK 128 characters Organization Enter the organization name Omission is OK 64 characters Organizational Unit Enter the unit name of the organization Omission is OK 64 characters CRT key Displays the key size and generation time date of the current key Note The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the f...

Page 69: ...will be displayed in the Self signed Certificate Confirm dialog box When the Delete button is clicked the generated self signed certificate security certificate will be deleted When HTTP is selected for Connection it is impossible to delete the self signed certificate 2 8 3 3 Generation of CSR Certificate Signing Request IMPORTANT If the CRT key is not generated it is impossible to generate the CS...

Page 70: ... the organization 64 characters CRT key Displays the key size and generation time date of the current key Note To use the CA certificate follow the requests from the CA about the information to be entered The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialo...

Page 71: ...te is not installed CA certificate Host name The CA certificate has already been installed and validated Expired The CA certificate has already expired When the Confirm button is clicked the registered information of the CA certificate security certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk When the Delete button i...

Page 72: ...sed using the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 72 When using CA certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates When the cam...

Page 73: ...address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed When the address or host name of the camera is changed the security alert window will be displayed each time the camera is accessed even if the security certificate is installed Install the security certificate again When the camera access is op...

Page 74: ...l Certificate Note If Install Certificate is not displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Right click iexplore under C Program Files Internet Explorer and select Run as Administrator 74 Operating Instructions 2 Settings ...

Page 75: ... Import Wizard and then click the Next button Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and click the Next button 6 Select Place all certificates in the following store and click Browse Operating Instructions 75 2 Settings ...

Page 76: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next 76 Operating Instructions 2 Settings ...

Page 77: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 77 2 Settings ...

Page 78: ...11 Click OK When the browser is restarted after the certificate is imported Certificate error will not be displayed 78 Operating Instructions 2 Settings ...

Page 79: ...o configure the settings relating to schedules as follows Scene file Reboot Schedule 5 only The Schedule page has only the Schedule tab Up to 5 schedules can be set 1 Select an action to be assigned to the schedule from Schedule mode Off is selected at the default Operating Instructions 79 2 Settings ...

Page 80: ... the schedule is over the image quality setting is set to Scene file is not applied Image adjust 4 Scene 4 Scene file 4 Images are set to the image quality settings of Scene file 4 at the designated time in the schedule Once designated time in the schedule is over the image quality setting is set to Scene file is not applied Reboot The camera reboots at the scheduled time Can only be selected with...

Page 81: ...box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 3 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h Operating Instructions 81 2 Settings ...

Page 82: ...4 Click the Set button after completing the settings The result will be displayed at the bottom of the window 82 Operating Instructions 2 Settings ...

Page 83: ...2 9 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 83 2 Settings ...

Page 84: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 84 Operating Instructions 2 Settings ...

Page 85: ...isplayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Latest 100 When clicking Latest 100 the latest 100 system logs will be displayed Next 100 When clicking Next 100 the next 100 system logs will be displayed Number of pages display The currently opened page will be displayed in the page total page format Previous 100 When clicking Previous ...

Page 86: ...C IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website https security panasonic com library vcc We recommend that you always use this camera with the latest firmware 3 Click the radio button respective to the desired opt...

Page 87: ...pletes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HT...

Page 88: ...k the Execute button to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 2 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to operate the camera for about 2 minutes after the initialization Reset to the default a...

Page 89: ...backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute but...

Page 90: ...on and select the scene files to restore Click the Execute button to start restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed 2 11 Display the support page OSS Methods for accessing the OSS license are explained on the ...

Page 91: ... Generated Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete Security certificate Installed Installation of the CA certificate is complete Security certificate Deleted Deletion of the CA certificate is complete P...

Page 92: ... if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification C...

Page 93: ...of face License plate detection may be reduced Please contact your dealer The IR lights may not be operating correctly If the IR lights are not operating images may not be able to be viewed The IR lights may be damaged Contact your dealer FAN FAN An abnormal FAN condition was detected Please contact your dealer The internal camera fan may not be operating correctly If the FAN is not operating the ...

Page 94: ...l settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and then access that IP address If the network settings IP address subnet mask and default gateway are incorrect reboot the camera and change the network settings by using the Panasonic IP Setting Software within 20 minutes after...

Page 95: ...s It is also necessary to enter the port number 72 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly Is the setting for Default gateway on the Network page configured Or is the setting correct When communicating using IPv4 Configure the setting for Default gateway of IPv4 network on the Network tab of th...

Page 96: ... become slower when two or more users browse the camera images simultaneously No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 4 Is the cellular phone tablet terminal in use support the 320 240 or VGA resolution Or is the image data size too big to display images on the cellular phone tablet terminal Refer to the manuals provided with the cellula...

Page 97: ...f Brightness Is there a log about failure for the IR light or internal camera fan in System log of Maintenance If the log is displayed the IR light or internal camera fan may be damaged Contact the dealer for further information Is the IR light off Turn the IR light on in the image adjust screen 12 No image is displayed on the Live page Press the F5 key on the keyboard of the PC or click the Live ...

Page 98: ... on nwcv4Ssetup exe from Panasonic Corporation Select Install The Security Warning window will be displayed Click the Install button on the displayed Security Warning window An unnecessary status bar or scroll bar is displayed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone ...

Page 99: ...ick Display settings and then move the slider of Change the size of text apps and other items to 100 Recommended Select Landscape of Orientation When using Windows 8 1 Right click on the desktop click Screen resolution Make text and other items lager or smaller and then move the slider of Change the size of all items to Smaller so that the screen becomes the recommended size Operating Instructions...

Page 100: ...asonic i PRO Sensing Solutions Co Ltd 2020 Panasonic i PRO Sensing Solutions Co Ltd Fukuoka Japan For U S and Canada Panasonic i PRO Sensing Solutions Corporation of America 800 Gessner Rd Suite 700 Houston TX 77024 https www security us panasonic com Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 1 877 495 0580 https www panasonic com ca PGQP2890ZA C0720 0 ...

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