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Panasonic WV-SFV781L, Operating Instructions Manual

The Panasonic WV-SFV781L offers exceptional surveillance capabilities with its advanced features. Ensure a smooth installation and setup process by downloading the Quick Start Manual, available for free on our website. This comprehensive manual provides detailed instructions to maximize the product's performance and functionality.

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Error indications relating to Panasonic alarm protocol notification

Category

Indication

Description

Panasonic alarm
protocol notification
error

Failed to find destination of
notification.

•

The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.

•

The destination of notification may be
down. Ask the network administrator.

Failed to resolve destination addr.
from DNS.

•

The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.

•

The DNS server may be down. Ask the
network administrator.

Error indications relating to HTTP alarm notification

Category

Indication

Description

HTTP alarm
notification error

Failed to find destination of
notification.

•

The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.

•

The destination of notification may be
down. Ask the network administrator.

Failed to resolve destination addr.
from DNS.

•

The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.

•

The DNS server may be down. Ask the
network administrator.

Operating Instructions

185

19 About the displayed system log

Summary of Contents for WV-SFV781L

Page 1: ...SFV781L WV SPV781L WV SPV781LPJ WV SFV781L WV SPV781L This manual covers the models WV SFV781L WV SPV781L and WV SPV781LPJ Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use ...

Page 2: ...t screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDXC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbrev...

Page 3: ... displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should be l...

Page 4: ...tion 32 6 Display the log list 33 7 Playback of images on the SD memory card 37 7 1 Playback JPEG 1 JPEG 2 images saved to the SD memory card 37 7 2 Playback H 264 images saved to the SD memory card 40 8 About the network security 43 8 1 Equipped security functions 43 9 Display the setup menu from a PC 44 9 1 How to display the setup menu 44 9 2 How to operate the setup menu 46 9 3 About the setup...

Page 5: ...ing to Panasonic alarm protocol notification when an alarm occurs 113 13 4 5 Configure settings relating to HTTP alarm notification when an alarm occurs 114 13 5 Configure the VMD settings VMD area 114 13 5 1 Set the VMD areas VMD area 116 13 6 Configuration of the settings relating to alarm notification Notification 118 13 6 1 Configure the settings relating to Panasonic alarm protocol 118 13 6 2...

Page 6: ...2 16 Configure the settings relating to the schedules Schedule 163 16 1 How to set the schedules 166 16 2 How to delete the set schedule 168 17 Maintenance of the camera Maintenance 170 17 1 Check the system log System log 170 17 2 Upgrade the firmware Upgrade 170 17 3 Check the status Status 172 17 4 Reset the settings Reboot the camera Default reset 173 17 5 Settings data backing up or restoring...

Page 7: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the ...

Page 8: ...concurrently accessing the camera the access limit message will be displayed for users who subsequently attempt to access the camera When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the maximum number When O...

Page 9: ...omes as follows depending on the setting for Image capture mode 12 mega pixel 4 3 15fps mode Max 15 fps Other than 12 mega pixel 4 3 15fps mode Max 30 fps Operating Instructions 9 1 Monitor images on a PC ...

Page 10: ...ture size Frame rate Image capture size Frame rate 8 mega pixel 16 9 30fps mode 3840x2160 30 20 8 mega pixel 16 9 15fps mode 3840x2160 15 12 10 7 5 5 3 1 1920x1080 1280x720 640x360 320x180 30 20 15 12 10 7 5 5 3 1 12 mega pixel 4 3 15fps mode 4000x3000 15 12 10 7 5 5 3 1 VGA QVGA 5 3 1 5 mega pixel 4 3 30fps mode 2560x1920 2048x1536 1600x1200 1280x960 800x600 30 20 15 12 10 7 5 5 3 1 1280x960 800x...

Page 11: ...3 30fps mode 4 mega pixel 16 9 30fps mode 1280x720 640x360 320x180 30 20 15 12 10 7 5 5 3 1 640x360 30 20 15 12 10 7 5 5 3 1 Cropping 16 9 30fps mode Image capture mode JPEG 1 JPEG 2 8 mega pixel 16 9 30fps mode 640x360 8 mega pixel 16 9 15fps mode Only the image capture size selected for the following can be selected H 264 1 H 264 2 JPEG 2 640x360 12 mega pixel 4 3 15fps mode Only the image captu...

Page 12: ...e 8 mega pixel 16 9 30fps mode 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode 5 mega pixel 4 3 30fps mode 4 mega pixel 16 9 30fps mode Cropping 16 9 30fps mode H 264 1 Ch1 H 264 1 Ch2 Ch4 H 264 2 select language pull down menu ü ü ü ü ü Setup button ü ü ü ü ü Live button ü ü ü ü ü Compression buttons ü ü ü ü ü Image capture size buttons when JPEG is selected ü ü ü ü ü Stream buttons whe...

Page 13: ...ü ü ü ü ü Camera title ü ü ü ü ü Alarm occurrence indication button ü ü ü ü ü Full screen button ü ü ü ü ü Snap shot button ü ü ü 2 ü 2 ü Mic input button ü ü ü ü ü Audio output button ü ü ü ü ü Auto mode ü Preset ü ü Control pad buttons ü ü ü Operable Inoperable 1 Only stream 1 can be used in 8 mega pixel 16 9 30fps mode 2 Full View is displayed when Cropping 16 9 30fps mode is used Operating Ins...

Page 14: ... the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 H 264 3 or H 264 4 the H 264 button will be displayed page 72 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn gr...

Page 15: ...displayed at x1 x2 button The letter x2 will turn green and images in the main area will be displayed at x2 x4 button The letter x4 will turn green and images in the main area will be displayed at x4 Note The Zoom buttons will not be displayed when Cropping 16 9 30fps mode is selected for Image capture mode and the images of buttons 1 to 4 are displayed Brightness buttons 2 The brightness is adjus...

Page 16: ... Preset sequence Automatically moves to the preset positions Page 92 orderly start from the lowest preset position number Note This setting can only be configured when Cropping 16 9 30fps mode is selected for Image capture mode on the setup menu and the image of button 1 is displayed Control pad buttons 2 Left click on the control pad to adjust the horizontal vertical position of the camera pannin...

Page 17: ... to the network environment the snap shot picture may not be displayed When Cropping 16 9 30fps mode is selected for Image capture mode full view is displayed Mic input button 3 Turns on off the audio reception hear audio from the camera on a PC This button will be displayed only when Mic input Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the s...

Page 18: ...cters configured for Camera title on screen page 52 The number of lines for the display is 2 A zoom operation can be performed using the mouse wheel When clicking a desired point while displaying live images at x2 or x4 in the main area the camera will move to locate the clicked point at the center of the main area Note When the camera is operated by a user with a low access level images displayed...

Page 19: ...rther information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording ima...

Page 20: ...ord 12345 To enhance the security change the password for the user admin page 122 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 125 When Auto is selected for Language the screen...

Page 21: ...age Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the image capture size by pressing the dial key 0 Image in the aspect ratio of 4 3 Changes the image capture size between 320x240 default and 640x480 Image in the aspect ratio of 16 9 Changes the image capture size b...

Page 22: ...ract plan it may be impossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 122 only users with the access level of 1 Administrator or 2 Camera control will be displayed 2 2 Monitor images on a mobile terminal It is possible to connect to the camera using a mobile terminal via the Internet and monitor ima...

Page 23: ...splays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal ...

Page 24: ...ed to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 or JPEG 2 of JPEG on the JPEG H 264 tab However images with resolution 3840x2160 4000x3000 or 2560x1920 cannot be displayed 24 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 25: ...ns This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 106 Note You can change the image size displayed on the mobile terminal by accessing the following addresses Large display http IP address cam dl Medium display http IP address cam dm Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal ...

Page 26: ...r the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In this case selecting 9 Low for Image quality setting of JPEG page 70 may sometimes solve t...

Page 27: ...64 4 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 65 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 14 while images are being recorded on the SD memory card The image saving...

Page 28: ...e image data is a fixed directory on Drive B page 197 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Ch1 to Ch4 can be selected for H 264 1 when Cropping 16 9 30fps mode is selected for Image capture mode 28 Operating Instructions 3 Record images on the SD memory card manually ...

Page 29: ...ces to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm tab of the Alarm page page 108 Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on ...

Page 30: ... is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 118 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance Up to 5 HTTP servers can be register...

Page 31: ...ed for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 134 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retra...

Page 32: ... page 59 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 134 alarm images will be retransmitted if there is an FTP transmission failure Therefo...

Page 33: ...ing period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page Operating Instructions 33 6 Display the log list ...

Page 34: ...o display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Default All Note When JPEG 1 or JPEG 2 is se...

Page 35: ... this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is selected for Time display format the alarm occurrence times are displayed in 24 hour time format The recording timing of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of ...

Page 36: ... is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The following settings may be required Open Internet Explorer click Tools Internet...

Page 37: ...less of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image tra...

Page 38: ...ld down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button...

Page 39: ...urrent image Only the currently displayed image will be downloaded Download range Images in the specified range will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication ...

Page 40: ... always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh interval of live images and playback may become slow Recorded audio is not played back when Off Audio output or Interactive Half duplex is selected for Audio mode on the Audio tab of the Image Audio page Audio is...

Page 41: ...ed will be displayed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm Browse Start button The selected image will be dow...

Page 42: ...D memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 42 Operating Instructions 7 Playback of images on the SD memory card ...

Page 43: ...the access to cameras using the HTTPS function page 143 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using ...

Page 44: ... how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 44 Operating Instructions 9 Display...

Page 45: ... The setup menu will be displayed Refer to page 48 for further information about this menu Operating Instructions 45 9 Display the setup menu from a PC ...

Page 46: ... of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the button respective to the edited setting item 46 Operat...

Page 47: ...ked In the same manner as above click the Set button D below field C when completing the setting items in field C Note An asterisk is suffixed to a target item name example JPEG image refresh interval when a setting value has an asterisk For the meaning of the asterisk attached to a setting value refer to the relevant explanation page Operating Instructions 47 9 Display the setup menu from a PC ...

Page 48: ...ard can be configured on the Basic page page 50 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 69 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page p...

Page 49: ...twork Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 125 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 163 Maintenance button Displays the Maintenance page System log check firmware up...

Page 50: ...sic page page 44 page 46 The settings such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not suppo...

Page 51: ...rmat Select a date time display format When 2015 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time date will be respectively displayed as follows DD MM YYYY 01 04 2015 13 10 00 MM DD YYYY 04 01 2015 13 10 00 DD Mmm YYYY 01 Apr 2015 13 10 00 YYYY MM DD 2015 04 01 13 10 00 Mmm DD YYYY Apr 01 2015 13 10 00 Default Mmm DD YYYY NTP When NTP is clicked the Advance...

Page 52: ... Lower left The above information will be displayed at the lower left corner of the main area on the Live page Upper center The character string will be displayed in the upper center part of the screen Lower center The character string will be displayed in the lower center part of the screen Upper right The above information will be displayed at the upper right corner of the main area on the Live ...

Page 53: ...een Lights when data can be saved to the SD memory card It blinks or is off when data cannot be saved to the SD memory card Indicator is off Indicates Not use is selected for SD memory card or an error occurred for the SD memory card Indicator blinks Indicates the SD memory card is being recognized or is performing the necessary processing for the SD memory card to be removed Indicator lights Indi...

Page 54: ... Windows Vista Direct2D may not be able to be used and GDI will be used If your computer s operating system is Windows 7 and the Aero function is disabled Direct2D may not be very effective When Direct2D is selected for Drawing method video may not be displayed or the displayed image may be seen as it is partially corrupted depending on the PC in use Refer to the Panasonic support website for info...

Page 55: ...here is a delay in displaying images from the camera frames are not skipped automatically Default Auto Note When Manual is selected Off 1 Frame Skip 2 Frames Skip 4 Frames Skip 6 Frames Skip or 8 Frames Skip can be selected for frame skip by right clicking on the Live page The value selected here will revert to Off when the browser is closed Viewer software nwcv4Ssetup exe H 264 Contrast enhanceme...

Page 56: ...mber is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that Enable is displayed for Status of UPnP page 172 When Enable is not displayed refer t...

Page 57: ...he OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image Audio page JPEG 1 Image capture size VGA 640x360 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission priority Best effort H 264 1 H 264 transmission Off H 264 2 Image capture size VGA 640x360 Max bit rate per client Max 1024 kbps Min 128 kbps H 264 3 Image capture...

Page 58: ...video data in MP4 format Off Does not save audio data to videos MP4 format On Saves audio data AAC LC format to videos MP4 format Default Off Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 50 20 10 5 2 De...

Page 59: ...ecessary to select Use to use the SD memory card When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer There are limited times to overwrite on an SD memory card When having a high frequency o...

Page 60: ... on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 4 recording When Cropping 16 9 30fps mode is selected for Image capture mode H 264 1 changes to H 264 1 Ch1 H 264 1 Ch2 H 264 1 Ch3 and H 264 1 Ch4 When using the SD memory recording function of a Panasonic network disk recorder select JPEG 1 for Recording format of Recording stream When 8 mega pixel 16 9 30fp...

Page 61: ...r month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image saving interval When Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPEG 1 or JPEG 2 is selected fo...

Page 62: ...umber of images to be saved Post alarm Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics 500pics 1000pics 2000pics 3000pics Default 100pics H 264 recording Alarm This setting is only available when H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory c...

Page 63: ... 135 Use the SD memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obtain images that failed to transmit to the FTP server using the FTP periodic image transmission function Save obtain alarm images Save obtain images saved manually Save obtain images in a...

Page 64: ...mpliant with the SD memory card standard at the default SD memory card images Access img Images on the SD memory card can be obtained Click the Execute button Refer to page 65 for information on how to access images 64 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 65: ...r a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to acc...

Page 66: ...our website below https security panasonic com support info Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be saved on the SD memory card refer to our website below http security panasonic com support info 66 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 67: ...racters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Manual Schedule The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to can be performed Designate the destination folder in the same manner as for Alarm Note Schedule saving is available only when H 264 1 H 264 2 H ...

Page 68: ...vailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 users can view and operate the Log 3 All users all users can view and operate the Log However only Level 1 and Level 2 users can delete logs and only Level 1 users c...

Page 69: ...ga pixel 4 3 30fps mode 4 mega pixel 16 9 30fps mode Cropping 16 9 30fps mode Default 8 mega pixel 16 9 15fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode Upside down or Zoom setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode Upside dow...

Page 70: ...fps 6fps 10fps 12fps 15fps 30fps Default 5fps Note When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the...

Page 71: ... quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal Note Images on the setting screen such as privacy zone and VIQS are in the JPEG 2 format The image quality on the setting screen changes in accordance with the image quality settings for JPEG 2 Operating Instructions 71 11 Configure the settings relating to images and audio Image Aud...

Page 72: ... Off Does not transmit H 264 images Default H 264 1 On H 264 2 On Note When On is selected for H 264 transmission in H 264 1 or H 264 2 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 or H 264 2 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitti...

Page 73: ...d conditions of the subject When calculation of recording capacity is needed in advance use Advanced VBR Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client Advanced VBR...

Page 74: ...bps 4096kbps 6144kbps 8192kbps 10240kbps 12288kbps 14336kbps 16384kbps 20480kbps 24576kbps 30720kbps 40960kbps Default H 264 1 8192kbps H 264 2 1536kbps The range of bit rates that can be configured for H 264 bit rates differs depending on the Transmission priority and Image capture size When Constant bit rate Frame rate Advanced VBR or Best effort is selected for Transmission priority QVGA VGA 32...

Page 75: ...to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for H 264 image transmission via the Internet by setting Unicast port MANUAL page 125 Refer to the operating instructions of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the ent...

Page 76: ...used will be the multicast port number plus 1000 Multicast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface c...

Page 77: ...m the lowest preset position number The camera stops at the preset position for the specified length of time Once the camera has moved to the last preset position it starts from the first preset position again The sequence operates only for Ch1 Ch2 to Ch4 will return to the home position Preset sequence stops if operations are performed manually on the Ch1 screen during preset operations Default O...

Page 78: ...the settings relating to image quality The setup menu will be displayed in a newly opened window page 79 Zoom Focus adjustment Click the Setup button to display the setup menu that can configure the settings relating to zoom and focus page 90 Preset position Click the Setup button to display the setup menu that can configure the settings relating to preset position or position adjustment of the im...

Page 79: ...ting to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image Position tab of the Image Audio page page 78 Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio ...

Page 80: ...80 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 81: ...ompensation BLC function When On is selected for Wide dynamic range this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Back light compensatio...

Page 82: ...x16 When Fix shutter is selected for Light control mode this setting is unavailable When Off is selected for AGC values with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s will become unavailable The available values change depending on the light control mode settings Day Night IR Select switching between the color mode and the black white mode from the follo...

Page 83: ...wing 2s 10s 30s 1min Default 10s IR LED Light Select whether or not to use the built in IR LED light when in black and white mode and select the intensity of the IR LED light from the following Off IR LED light does not light Auto High Auto Mid Auto Low The IR LED light lights and according to the luminance of the subject the screen will automatically become brighter High Mid and Low are indicatio...

Page 84: ...olor to the default Default 128 Blue gain Adjust the blue color of images When the cursor is moved in the direction the blue color will become thicker When the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default Default 128 DNR The digital noise reduction function reduces noise automatically under the condition of low illuminance...

Page 85: ... On Activates the high light compensation function Off Deactivates the high light compensation function Default Off Level Adjust the high light compensation level The level of compensation will increase when the cursor is moved in the direction and decrease when the cursor is moved in the direction Click the Reset button to reset to the default setting Default 16 Scene file The combination of sett...

Page 86: ...menu 11 5 2 Set mask areas When Off is selected for Wide dynamic range and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 86 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 87: ...1 Display the Image adjust setup menu page 78 Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio ...

Page 88: ...he divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear 88 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 89: ...ing the Image capture mode setting The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio ...

Page 90: ...s reduced and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is zoomed out of or the angular field of view adjustment outline is enlarged and it is possible to determine the zoom ratio while checking the image size after zooming is performed After the angular field of vie...

Page 91: ...the focus to the default Far button Click this button to adjust the focus to the Far side Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTANT When a value with an interval longer than Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s is selected for Maximum shutter page 8...

Page 92: ... and black white images Fix Fixes the position after adjusting the focus either automatically or manually Default Auto Close button Click this button to close the Zoom Focus adjustment setup menu 11 7 Configure the preset positions Preset position setup menu Click the Setup button of Preset position on the Image Position tab of the Image Audio page Page 78 It is possible to register edit and delet...

Page 93: ...ell time can be configured for each position independently 4 Click the Set button Preset position setting Position No Dwell time Select a dwell time duration the image stops for at each preset position for the preset sequence operation 5s 10s 20s 30s Default 10s Set button Registers the preset positions Delete button Deletes the preset position specified by the position number Note If position num...

Page 94: ... dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete button corresponding to the...

Page 95: ...ure to check the privacy zone after changing the Image capture mode setting Note Before setting the privacy zone adjust the angular field of view and focus When the privacy zone is set the focus may not be adjusted automatically In such a case adjust the focus manually Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio ...

Page 96: ...images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page IMPORTANT This function is available when 8 mega pixel 16 9 30fps mode 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode 5 mega pixel 4 3 30fps mode ...

Page 97: ...QS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4...

Page 98: ...etting procedure of the VIQS area When Off is selected for H 264 transmission of the applicable stream the stream selection cannot be changed This function is selected when 4 mega pixel 16 9 30fps mode is selected for Image capture mode 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 99: ...vel the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 Note When 8 mega pixel 16 9 30fps mode is selected for Image capture mode only H 264 1 can be selected When 8 mega pixel 16 9 15fps mode 12 mega pixel 4 3 15fps mode or 5 mega pixe...

Page 100: ...ds pass the currently outputted bit rate can be confirmed with the configured VIQS IMPORTANT No setting contents are determined unless the Set button is clicked To check the image after configuring VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operati...

Page 101: ...Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on usage conditions If howling is generated prevent sound genera...

Page 102: ...level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to the camera using the Line input Default Mic Middle Note These setti...

Page 103: ... To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only...

Page 104: ...92 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Available number of characters 1 128 characters Default Cam 1 selfcamera Cam 2 16 not registered IMPORTANT When accessing the camera using the HTTPS protocol install the security certificate of the camera to displa...

Page 105: ...itle Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed Even when 16 9 is selected for the aspect ratio the multi scree...

Page 106: ...rminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input Receives the black white switchover input When the input is set to On the black white mode is activated Default ...

Page 107: ... input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 116 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple c...

Page 108: ...he alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output termin...

Page 109: ...erminal when outputting the alarm signals Open The black white output terminal will open when switching to Black white output normally Close Close The black white output terminal will close when switching to Black white output normally Open Default Close Note When Open is selected the black white output terminal will be output for about 20 seconds when the power of the unit is turned on Pulse widt...

Page 110: ...m page page 44 page 46 The settings related to the camera action on alarm can be configured in this section Alarm E mail notification Click E mail server to display the setup menu that can configure the settings relating to E mail notification when an alarm occurs The setup menu will be displayed in a newly opened window page 111 Alarm image FTP transmission Click FTP to display the setup menu tha...

Page 111: ...otification to display the setup menu that can configure the settings relating to transmitting HTTP alarm notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 114 13 4 1 Configure settings relating to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 110 Refer to page 130 for information on ...

Page 112: ...33 for information on configuration for these settings 13 4 3 Configure settings relating to recording to an SD memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 110 Refer to page 58 for information on configuration for these settings 112 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 113: ...ion when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 110 Refer to page 118 for information on configuration for these settings Operating Instructions 113 13 Configure the alarm settings Alarm ...

Page 114: ...s an alarm IMPORTANT The alarm occurrence indication button page 14 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab o...

Page 115: ... of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the sli...

Page 116: ... is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 118 VMD information addition Information addition Select On or Off to determine whether or not to add VMD informati...

Page 117: ...itivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of...

Page 118: ...tion Notification Click the Notification tab on the Alarm page page 44 page 46 The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section 13 6 1 Configure the settings relating to Panasonic alarm protocol 118 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 119: ...21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Retry times Select a retry time for the Panasonic alarm protocol Available range 0 30 Default 2 Destination of notification Address 1 Address 8 Enter the destination IP address or host name of the Panasonic alarm protocol from the following Up to 8 destination server addresses can be registered Alarm checkbox When the checkbox is check...

Page 120: ...d correctly When a registered destination does not exist notifications may be delayed or not be received 13 6 2 Configure the settings relating to HTTP alarm notification HTTP alarm notification Address 1 Address 5 Enter the destination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colo...

Page 121: ... characters Default cgi bin comalarm cgi CMD 01 Note For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the co...

Page 122: ...ion of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate the users Defa...

Page 123: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the r...

Page 124: ... 1 192 168 0 254 can access the camera with the access level 2 Camera control When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten Specify the IP address local address used in a local network Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 122 fo...

Page 125: ...ick the Network tab on the Network page page 44 page 46 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instructions 125 15 Configuring the network setting...

Page 126: ...ult 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera Default 192 168 0...

Page 127: ... Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP addresses are unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server R...

Page 128: ...mited 1280byte Refer to the network administrator for further information about the MSS in the network line Default Unlimited 1460byte Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The network setting operation using the Panasonic IP Setting Software are allowed for 20 minu...

Page 129: ...mber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 15 2 Configur...

Page 130: ...ing capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mai...

Page 131: ...he Network page page 125 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When yo...

Page 132: ...ity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button re...

Page 133: ... be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Operat...

Page 134: ...displayed Note When JPEG 1 is selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 4000x3000 3840x2160 2560x1920 2048x1536 1920x1080 or 1600x1200 When a selection with an asterisk on the right of it is selected for Maximum number of images of Pre alarm the specified number of images may not be able to be sent depending ...

Page 135: ...the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters Default None blank File name Enter the file name name of the image file to be transmitted and select the naming option from the following Name w time date File name will be Entered file name Time and date y...

Page 136: ...vailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 FTP mode ...

Page 137: ...ress from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 125 NTP server address When Manual is selected for NTP server address setting enter the ...

Page 138: ...n the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is prope...

Page 139: ...ing the HTTPS function Refer to page 143 for information on how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key click the Execute button to display the CRT key generate dialog box Self signed Certificate Generate The camera itself generates the security certificate used for the HTTPS protocol self signed c...

Page 140: ...ackup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available Default HTTP HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers ar...

Page 141: ...ether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 compliant refer to the network administrator for whether...

Page 142: ...le number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 15 2 8 Configure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image audio data sent from routers The p...

Page 143: ...y CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 144 Generation of the self signed certificate page 145 Generation of CSR Certific...

Page 144: ...of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of the CRT key will be started When the generation is finished the key size and generation time da...

Page 145: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 146: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate is not generated Invalid Reason CA Certificate ins...

Page 147: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 148: ...ates the CSR file in the PEM format 15 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 149: ...cate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 15 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port n...

Page 150: ...cal network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 151 When On is selected for User auth the authentication window will be displayed ...

Page 151: ...perly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page wi...

Page 152: ...3 Click Certificate Error over the URL and click View certificates 152 Operating Instructions 15 Configuring the network settings Network ...

Page 153: ...nistrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 153 15 Configuring the network settings Network ...

Page 154: ... displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 154 Operating Instructions 15 Configuring the network settings Network ...

Page 155: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 155 15 Configuring the network settings Network ...

Page 156: ...8 Click Next 9 Click Finish 156 Operating Instructions 15 Configuring the network settings Network ...

Page 157: ...Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such servi...

Page 158: ... camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http www viewnetcam com for further information about t...

Page 159: ...entified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 15 5 2 When using the Viewnetcam com service Personal Camera URL The U...

Page 160: ...for Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check that the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message Th...

Page 161: ...that the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 15 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 172 15 5 5 When using Dynamic DNS Update Host na...

Page 162: ...characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 162 Operating Instructions 15 Configuring the network settings Network ...

Page 163: ...to configure the settings relating to schedules as follows Alarm permission VMD permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule tab Operating Instructions 163 16 Configure the settings relating to the schedules Schedule ...

Page 164: ... action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 164 Operating Instructions 16 Configure the settings relating to the schedules Schedule ...

Page 165: ... will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 122 and Off for Host auth on the Host auth page page 123 to validate Access permission When selecting Recording stream select H 264 1 H 264 2 H 264 3 or H 264 4 for Recording format on the SD memory card tab and select Schedule for Save trigger page 58 Ch1 to Ch4 can be...

Page 166: ...nsmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 166 Operating Instructions 16 Configure the settings relating to the schedules Schedule ...

Page 167: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 167 16 Configure the settings relating to the schedules Schedule ...

Page 168: ...16 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 168 Operating Instructions 16 Configure the settings relating to the schedules Schedule ...

Page 169: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 169 16 Configure the settings relating to the schedules Schedule ...

Page 170: ...erwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 system logs will be displayed No The serial ...

Page 171: ... and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website When using the camera in Japan http sol panasonic biz security support When using the camera outside of Japan http security...

Page 172: ...required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary ser...

Page 173: ...nP port forwarding will be displayed Status The port forwarding status will be displayed Router global address The global address of the router will be displayed Self check The self check result of the hardware will be displayed There are no problems if a number contains all 0 s Note Refer to our website http security panasonic com support info for further information about the contents of the dis...

Page 174: ...e Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 125 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait for about 3 minutes after releasing the butt...

Page 175: ...ng log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complete Make...

Page 176: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 177 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 179 The manuals can be installed on the PC page 178 You can also view the manuals without instal...

Page 177: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 178: ...d the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 18 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displ...

Page 179: ...min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement ...

Page 180: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 181: ... When using a firewall including software allow access to all UDP ports Operating Instructions 181 18 Using the CD ROM ...

Page 182: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 183: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 184: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 185: ...gs are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The de...

Page 186: ...address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and ...

Page 187: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 159 Did you access http while using the HTTPS function To...

Page 188: ...m com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the N...

Page 189: ...ess http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 150 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camer...

Page 190: ...et Explorer 9 or Internet Explorer 10 The problem may be solved by selecting the Display all websites in Compatibility View check box in Tools Compatibility View settings of Internet Explorer When using Internet Explorer 11 Enter the IP address of the camera in the Add this website box in Tools Compatibility View settings of Internet Explorer 11 and press the Add button After the setting is comple...

Page 191: ...layed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explorer 10 or Internet Explor...

Page 192: ...ilable size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be MB MB Is MB MB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 63 Is any recognition error received when the Diag of E mail notification or Panasonic alarm protocol is used Format the SD memory card 63 130 118 Isn t the SD memory card o...

Page 193: ...ernet Explorer 10 and Internet Explorer 11 Click the OK button The warning window will be displayed Click the Yes button After changing the settings close the web browser and then access the camera again Images are not displayed or not refreshed smoothly Delete temporary Internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window...

Page 194: ... the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 Right click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings...

Page 195: ...unicate ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following mes...

Page 196: ...e menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button ...

Page 197: ...g_15010101230000 jpg Image captured at the alarm occurrence Ex img_1501011234000001 jpg Image saved manually Ex img_1501011234000001 jpg Video saved at the alarm occurrence Approx 20 MB per file Ex 10000001_151224193826_A mp4 Video that was started to be recorded on December 24 2015 19 38 26 Video saved manually or during the period of the schedule Approx 20 MB per file Ex 10000001_151224193826_L ...

Page 198: ...198 Operating Instructions Notes ...

Page 199: ...Operating Instructions 199 Notes ...

Page 200: ...front Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca PGQP2010UA av0415 5087 For Europe and other countries http www panasonic com Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic Corporation 2017 Panasonic Corporation Osaka Japa...

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