Symptom
Cause/solution
Reference pages
When displaying H.264
images on two or more web
browser windows, images
from two or more cameras are
displayed in sequence on a
single browser window.
•
This may occur due to the display adapter and driver
combination.
When this has occurred, first update the driver of the
display adapter to the latest version.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
The following are descriptions for when Windows 7
is installed on the PC in use. This setting may not be
changed depending on the network environment.
1.
Right-click on the desktop and select “Screen
resolution” from the displayed pop-up menu.
2.
Click “Advanced settings”.
3.
Select the [Troubleshoot] tab and then click
“Change settings”.
4.
If the [User Account Control] dialog box is
displayed, click “Yes”. When logged in as a user
other than the administrator, enter the password
and click “Yes”. Enter a user name as required.
5.
Move the slider for “Hardware acceleration” to
the extreme left towards “None”, and then click
“OK”.
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214
Operating Instructions
20 Troubleshooting
