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A1 Troubleshooting
Information about IP Proprietary Telephones
45
A1.2
Error Messages
When a major system error occurs, an error message is displayed on the IP-PT.
KX-NT136
Error Message & IP-PT Activity
Probable Cause
Solution
ERR 1001-XXXX
HARDWARE ERROR
Displays error and stops operating.
•
Sub CPU malfunction
•
Repair or replace the IP-PT.
ERR 1002-XXXX
HARDWARE ERROR
Displays error and stops operating.
•
Sound hardware malfunction
ERR 1003-XXXX
HARDWARE ERROR
Displays error and stops operating.
•
Flash memory malfunction
ERR 2001-XXXX
SYSTEM ERROR
Resets and displays error for 5 seconds
while starting up.
•
Unexpected error
•
If this error is displayed
frequently, repair or replace
the IP-PT.
ERR 2002-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
•
Transmission error
•
Check with the network
administrator whether there is
a problem with the LAN.
•
If this error is displayed
frequently, repair or replace
the IP-PT.
ERR 2003-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2004-XXXX
UNREGISTERED TO SERVER
Resets and displays error for 5 seconds
while starting up.
•
IP-PT not registered
•
Check the registration status
of the IP-PT.
ERR 2005-XXXX
NO MORE CONNECTIONS
Resets and displays error for 5 seconds
while starting up.
•
Connection refused by the
Hybrid IP-PBX
ERR 2006-XXXX
DHCP SERVER REJECTION
Resets and displays error for 5 seconds
while starting up.
•
IP address lease time from
DHCP server has expired
•
IP address lease renewal was
refused by DHCP server
•
Consult your network
administrator.
ERR 2007-XXXX
HARDWARE ERROR
Resets and displays error for 5 seconds
while starting up.
•
Communication error with
sub CPU
•
If this error is displayed
frequently, repair or replace
the IP-PT.
Summary of Contents for KX-TDA50
Page 3: ...Information about IP Proprietary Telephones 3 Section 1 Introduction...
Page 11: ...Information about IP Proprietary Telephones 11 Section 2 Guidance for VoIP Installation...
Page 30: ...3 3 Connecting to the LAN 30 Information about IP Proprietary Telephones...
Page 43: ...Information about IP Proprietary Telephones 43 Appendix A Troubleshooting...