A1 Troubleshooting
44
Information about IP Proprietary Telephones
A1
Troubleshooting
A1.1
Operation
Problem
Probable Cause
Solution
Cannot set the IP address,
subnet mask address, and PBX
IP address to the IP-PT.
An unusable value is being set.
•
Set an IP address within the valid
range.
IP address of the IP-PT/PBX: "1.0.0.0"
to "223.255.255.255"
Subnet mask address: "0.0.0.0" to
"255.255.255.255"
Cannot register the IP-PT.
The necessary network
parameters are not set for the
IP-PT.
•
When not using a DHCP server, set the
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
•
When using a DHCP server, enter the
PBX IP address.
The IP-PT cannot connect to the
Hybrid IP-PBX.
The wrong IP address, subnet
mask address, PBX IP address,
or default gateway address was
entered.
•
Check each parameter and enter the
correct value.
The Ethernet cable is not
connected correctly.
•
Check the Ethernet cable connections.
The DHCP server is not active.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as
appropriate (refer to "4.2.2 Setting the
VLAN Parameters").
Summary of Contents for KX-TDA50
Page 3: ...Information about IP Proprietary Telephones 3 Section 1 Introduction...
Page 11: ...Information about IP Proprietary Telephones 11 Section 2 Guidance for VoIP Installation...
Page 30: ...3 3 Connecting to the LAN 30 Information about IP Proprietary Telephones...
Page 43: ...Information about IP Proprietary Telephones 43 Appendix A Troubleshooting...
