V
3
Features
3-172
Features
1.3 Transferring to VM
The extension user can transfer an outside call to the VPS so
that calling party can leave his / her message in the mailbox
of the desired extension. The extension user should use the
Voice Mail (VM) Transfer button, when transferring a call to
the VPS. Pressing this button and entering the extension
number allows the extension user to transfer the call to the
mailbox of the corresponding extension.
1.4 Changing from VM to Automated Attendant (AA)
The Automated Attendant Service is automatically activated
in the following cases:
1) The incoming call is not answered by the operator and
IRNA is activated.
2) The operator is assigned as a destination of DIL 1:1 and
the operator sets the Call Forwarding to VPS.
Outside Call
System
Extension
(Operator)
Extension
VM 1
VM X
VM 2
VM 3
VM Hunting
Chain
VPS
(2) Transfer
(1) Transfer
busy/no answer
by VM Transfer
Button