Panasonic KX-NS1000, Pc Programming Manual

Page: 673 / 1294

Maintenance Console Location
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous
Feature Manual References
10.1.1 ICD GROUP FEATURES
10.1.8 ICD Group Features—Supervisory Feature (ACD)
17.1.3 Room Status Control
Options—Call Log for Built-in ACD Report—ICD Group Unanswered Call Log
Specifies whether to log call information of unanswered calls when the ICD group distribution method is set to
Uniform Call Distribution or Priority Hunting, for the Built-in ACD Report.
Default
Disable
Value Range
Enable, Disable
Maintenance Console Location
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous
Feature Manual References
10.1.8 ICD Group Features—Supervisory Feature (ACD)
Options—ICD Group Call Monitor View—Screen Update Time (s)
Specifies the screen update interval time for the ICD Group Call Monitor View.
Default
5
Value Range
5–60
Maintenance Console Location
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous
Feature Manual References
10.1.1 ICD GROUP FEATURES
Options—Announcement of Estimated Waiting Time—Calculated based on (the
following time x number of calls in queue)
Specifies the method to announce the estimated wait time to calls waiting in an ICD group queue. The amount
of time announced is calculated using the time set here for each call in the queue.
Document Version 2016-03 PC Programming Manual 673
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous