Feature Manual References
20.1.65 Unified Messaging—Operator Service
Call Hold Mode
If
Call Hold Mode
is checked, the system gives callers the option of either holding for a specific extension or
selecting one of several Incomplete Call Handling Service options. While on hold, the system periodically gives
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service options. If
Call Hold Mode
is not checked, the system immediately offers callers the Incomplete Call Handling Service
and callers are not put on hold.
Default
on
Value Range
Enable (checked), Disable (unchecked)
Maintenance Console Location
23.2 UM Configuration—[4-2] Service Settings—Parameters
Feature Manual References
20.1.6 Unified Messaging—Automated Attendant (AA)
Call Hold Mode—Call Queuing Announcement Mode
If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Default
Enable
Value Range
Enable, Disable
Maintenance Console Location
23.2 UM Configuration—[4-2] Service Settings—Parameters
Feature Manual References
20.1.6 Unified Messaging—Automated Attendant (AA)
Call Hold Mode—Call Retrieval Announcement Timing (1-30 s)
Specifies the interval between the voice guidance message that asks whether or not calls are to be retrieved
during call holding.
Example: "To cancel holding, press 2 now. Otherwise, I’ll try your party again."
Default
10 s
1012
PC Programming Manual
Document Version 2016-03
23.2 UM Configuration—[4-2] Service Settings—Parameters
Summary of Contents for KX-NS1000
Page 32: ...32 PC Programming Manual Document Version 2016 03 1 2 3 PBX Configuration Types ...
Page 60: ...60 PC Programming Manual Document Version 2016 03 2 3 Frequently Asked Questions FAQ ...
Page 68: ...68 PC Programming Manual Document Version 2016 03 3 1 1 Home Screen Add Site Wizard ...
Page 112: ...112 PC Programming Manual Document Version 2016 03 6 14 Tool URL Information ...
Page 170: ...170 PC Programming Manual Document Version 2016 03 7 13 Utility Flash ROM ID Information ...
Page 844: ...844 PC Programming Manual Document Version 2016 03 14 6 PBX Configuration 6 6 Feature Tenant ...
Page 996: ...996 PC Programming Manual Document Version 2016 03 21 1 UM Configuration 2 Class of Service ...
Page 1082: ...1082 PC Programming Manual Document Version 2016 03 25 1 UM Configuration 6 H W Settings ...
Page 1232: ...1232 PC Programming Manual Document Version 2016 03 28 4 2 Network Service 4 2 Other NAS ...
Page 1233: ...Section 29 Appendix Document Version 2016 03 PC Programming Manual 1233 ...
Page 1241: ...Feature Programming References Document Version 2016 03 PC Programming Manual 1241 ...