103
Help
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PROBLEM
CAUSE & REMEDY
¡
Another device is in use. Check the outbox, then wait until the other
device is finished or cancel it.
¡
The com port was set improperly. Check the properties and set the
com port with “Test” again.
¡
The com port is competing with the mouse or network card, or uses
the same IRQ as MFC-Print. Change the IRQ setting (refer to your
Windows user manual).
¡
The performance of your PC is not sufficient. At least, CPU386 (DX
33MHz) and 4M RAM are necessary.
¡
An OS (Macintosh, DOS, Win NT, etc.) which the Multi-Function
Center does not support was used. Use Windows 95 or
Windows 3.1/3.11.
¡
All com ports are in use. Assign a com port for the Multi-Function
Center.
¡
The Inbox was set to pause. Remove the check mark from the Pause
Inbox in the Message Center window.
¡
The PC link feature (#14) of the facsimile unit is set to OFF. Set to
ON (see page 92).
¡
The Message Center is not running. Open it.
¡
The Inbox was not set to pause. Set the Inbox to pause or close the
Message Center.
¡
The Message Center is running. Remove the check mark on the
Load in Message Center with Windows property.
¡
Select Automatically Print Incoming Faxes in the Receive dialog
box of the Inbox properties.
¡
Set the desired printer as default in the Print Settings box, or select
the desired printer in the Print dialog box.
¡
See the Viewer instructions in the operating instructions or help list.
¡
There is not enough hard disk capacity. Delete unnecessary
applications or data.
¡
The MFC scan program was activated when other applications were
running and the swap file was full. Check the swap file size and
extend the swap file.
¡
The MFC scan program was activated and there is not enough RAM
capacity. Close the applications in progress.
¡
Try cold reboot.
¡
The receiving unit is busy. Check the outbox and error status log.
¡
The MFC is installed incorrectly. Install it again.
¡
There is not enough RAM capacity. Try again after closing other
applications.
¡
A different fax software was used instead of the Multi-Function
Center.
The facsimile unit cannot print
the documents received on your
PC.
Documents are received by the
facsimile unit but I want to
receive them on the PC.
Documents are received on the
PC but I want to receive them on
the facsimile unit.
I want to print a received fax with
the pre-selected printer.
I want a received fax to be printed
by another printer.
Documents cannot be scanned
on the PC.
Documents cannot be sent by the
PC.
Operations
Multi-Function Center (cont.)