Panasonic HYBRID IP-PBX KX-TDA200 Features Manual Download | Manualshive

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1.2.2.5 VIP Call

Description

It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups
and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
Each incoming call distribution group can enable or disable the VIP Call mode. When multiple groups enable
the VIP Call mode, the incoming call distribution group with the lowest numbered group has the highest priority.
When multiple groups disable the VIP Call mode, queuing calls are distributed to extensions uniformly.

[Example]

In the call centre, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call
distribution groups 2 and 4 disable the VIP Call mode.

Extn.
101

Extn.
102

Extn.
103

Calls have been distributed by DIL/DID/DDI/CLI.
(The number in the circle is the queuing order.)

1

6

1st
Priority

2nd
Priority

3rd
Priority

Incoming Call
Distribution
Group 1

(for VIP)

3

5

Incoming Call
Distribution
Group 2

(for general
customers)

2

4

Incoming Call
Distribution
Group 3

(for special
customers)

Distribution order:

From: Group 1 Group 3 Groups 2 and 4

1

6

2

4

3

5

Incoming Call
Distribution
Group 4

(for general
customers)

8

3rd
Priority

7

8

7

PC Programming Manual References

5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous—

PT Programming Manual References

None

60

Feature Guide

1.2.2 Incoming Call Distribution Group Features

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Summary of Contents for HYBRID IP-PBX KX-TDA200

Page 1: ...sing a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA30 PSMPR Software File Version 5 0000 or later KX TDA100 KX TDA200...

Page 2: ...cribed in the Installation Manual are noted for your reference PC Programming Manual References The PC Programming titles and parameters described in the PC Programming Manual are noted for your refer...

Page 3: ...PSTN of European countries Pan European Integrated Services Digital Network ISDN using ISDN basic rate ac cess Pan European Integrated Services Digital Network ISDN using ISDN primary rate ac cess ONP...

Page 4: ...thout notice In some cases additional information including updates to this and other manuals is included in the Maintenance Console s Information before programming Install the latest version of Main...

Page 5: ...e Table which can be assigned for each time mode day lunch break night 1 2 2 4 Queuing Feature Log in Log out Incoming call distribution group members can join Log in or leave Log out the groups manua...

Page 6: ...independent extension with its own extension number Portable Station PS Features PSs e g KX TCA255 KX TD7690 can be connected to this PBX It is possible to use the PBX features using the PS like a PT...

Page 7: ...Presentation CNIR Calling Name Identification Restriction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction CONP Connected Name Identification Presentation...

Page 8: ...ise Extension P PDN Primary Directory Number PIN Personal Identification Number P MP Point to multipoint P P Point to Point PRI Primary Rate Interface PS Portable Station PT Proprietary Telephone S S...

Page 9: ...VoIP Voice over Internet Protocol VPN Virtual Private Network VPS Voice Processing System X XDP EXtra Device Port Feature Guide 9 List of Abbreviations...

Page 10: ...MMARY 47 1 2 2 2 Group Call Distribution 51 1 2 2 3 Outside Destinations in Incoming Call Distribution Group 55 1 2 2 4 Queuing Feature 57 1 2 2 5 VIP Call 60 1 2 2 6 Overflow Feature 61 1 2 2 7 Log i...

Page 11: ...otification to Busy Extension 125 1 8 4 1 Second Call Notification to Busy Extension SUMMARY 125 1 8 4 2 Call Waiting Tone 127 1 8 4 3 Off hook Call Announcement OHCA 128 1 8 4 4 Whisper OHCA 129 1 9...

Page 12: ...Buttons 236 1 20 3 LED Indication 239 1 20 4 Display Information 242 1 21 Integrated Services Digital Network ISDN Service Features 244 1 21 1 Integrated Services Digital Network ISDN 244 1 21 1 1 In...

Page 13: ...Standard Features SUMMARY 354 1 30 4 2 Calling Connected Line Identification Presentation CLIP COLP and Calling Connected Name Identification Presentation CNIP CONP by QSIG 356 1 30 4 3 Call Forwardin...

Page 14: ...A600 PLMPR Software File Version 3 1xxx 440 3 4 2 KX TDA600 PLMPR Software File Version 5 0xxx 441 3 4 3 KX TDA100 KX TDA200 PMPR Software File Version 1 1xxx 442 3 4 4 KX TDA100 KX TDA200 PMPR Softwa...

Page 15: ...Section 1 Call Handling Features Feature Guide 15...

Page 16: ...te or VPN Virtual Private Network 3 19 1 1 Slot Port Property T1 Port KX TDA100 KX TDA200 KX TDA600 only Trunk Property 3 25 1 1 Slot Port Property E1 Port Trunk Property 3 28 1 1 Slot Port Property E...

Page 17: ...ect Dialling In DDI Multiple Subscriber Number MSN Ringing Service Directs a call with an MSN from an ISDN line to a preprogrammed destination 1 1 1 4 Multiple Subscriber Number MSN Ringing Service 3...

Page 18: ...Group PS Ring Group Floating Extension no for SVM VM Group DTMF DPT External Pager TAFAS DISA Analogue ISDN Remote Maintenance Idle Line Access no Phone no Trunk Group Access no Trunk Group no Phone...

Page 19: ...Intercept Routing No Destination If a destination is not assigned the call is redirected to the operator 1 1 1 7 Intercept Routing No Destination PC Programming Manual References 3 19 1 1 Slot Port P...

Page 20: ...l is routed to the operator Intercept Routing No Destination Yes Is the DIL destination of the time mode assigned No Calling Line Identification CLI Distribution If the CLI routing is enabled and the...

Page 21: ...ed Route to CLI destination In Lunch mode CLI is disabled Route to DIL destination extension 100 PC Programming Manual References 12 2 10 2 DIL Table Port Settings DIL DIL Destination Day Lunch Break...

Page 22: ...call is routed to the DID DDI destination The call is routed to the CLI destination No Yes Is the DID DDI number found in the DID DDI table Yes Is the DID DDI destination for the time mode assigned No...

Page 23: ...mode In Day mode CLI is enabled Route to CLI destination In Lunch mode CLI is disabled Route to DID DDI destination extension 100 Conditions To use this feature DID DDI service must be assigned as th...

Page 24: ...the call is routed to extension 101 PC Programming Manual References 3 30 1 1 Slot Card Property DID type 4 4 2 3 Timers Counters Miscellaneous Incoming Call Inter digit Timer DDI DID 12 2 10 2 DIL T...

Page 25: ...to the CLI destination No Yes Yes Is the MSN found in the MSN table The call is ignored Is the MSN destination for the time mode assigned No Calling Line Identification CLI Distribution If the CLI ro...

Page 26: ...feature the MSN service must be assigned as the distribution method for a trunk port MSN Modification It is possible to modify a received MSN to make it shorter which may be convenient when programmi...

Page 27: ...21 BRI DIL DDI MSN Selection 426 BRI Configuration Feature Guide References 1 1 1 5 Calling Line Identification CLI Distribution 2 2 3 Tenant Service 2 2 4 Time Service 3 1 Capacity of System Resource...

Page 28: ...following call distribution methods a DIL b DID DDI c MSN Ringing Service Each trunk for DIL and the DID DDI MSN number can enable or disable the CLI feature for each time mode day lunch break night...

Page 29: ...ID Day Lunch Break Night 12 6 10 4 MSN Table CLI Ring for MSN Day Lunch Break Night 8 1 6 1 System Speed Dial Name CO Line Access Number Telephone Number CLI Destination PT Programming Manual Referenc...

Page 30: ...destination Intercept destinations can be assigned to extension ports 6 1 4 1 1 Wired Extension Extension Settings Intercept Destination Intercept Destination When called party does not answer Day Lu...

Page 31: ...ator AA 0 AA 9 The call will be redirected to the des tination assigned to that AA number 7 3 5 3 1 Voice Message DISA System Op tion 1 DISA Intercept Intercept when all DISA ports are busy PS Ring G...

Page 32: ...ntercept destinations can be programmed for each time mode day lunch break night Available Intercept Destinations Intercept Destination Availability Wired Extension PT SLT ISDN Extension T1 OPX PS Inc...

Page 33: ...riginal destination is busy the call is redirected to the Intercept Routing Busy destination assigned through system programming If no destination is assigned the caller will hear a busy tone The time...

Page 34: ...ences 203 Intercept Time 604 Extension Intercept Destination 625 Destination for Overflow Time Expiration Feature Guide References 1 3 1 Call Forwarding FWD Do Not Disturb DND 34 Feature Guide 1 1 1 I...

Page 35: ...on feature always functions for calls through the ELCOT LCOT or T1 LCOT GCOT card even when disabled If an operator tenant PBX is not assigned The extension connected to the lowest numbered jack will...

Page 36: ...ned for each time mode day lunch break night 2 2 4 Time Service on a doorphone port basis Destination Calling from Extension Doorphone Wired Extension PT SLT ISDN Extension T1 OPX PS Incoming Call Dis...

Page 37: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 37 1 1 2 Internal Call Features...

Page 38: ...annot make calls to COS 2 destinations c COS 3 extensions can make calls to COS 3 destinations only COS 1 Extn 100 Extn 101 COS 2 Extn 102 Extn 103 COS 3 Extn 104 Extn 105 Extn 106 Conditions Restrict...

Page 39: ...5 1 Incoming Call Distribution Group Group Settings Main COS 6 1 4 1 1 Wired Extension Extension Settings Main COS 6 10 4 2 1 Portable Station Extension Settings Main COS 7 1 5 1 Doorphone COS 7 6 5...

Page 40: ...hrough personal programming 1 5 3 Intercom Call LED Light Emitting Diode LED Indication The light shows line conditions with a variety of light patterns 1 20 3 LED Indication Display Caller s Infor ma...

Page 41: ...phone Others each pattern plan can assign a ring tone pattern for incoming intercom calls as well as ring tones assigned to certain features e g timed reminder 4 16 2 8 3 Ring Tone Patterns Call from...

Page 42: ...Wired Extension Flexible Button Optional Parameter Ringing Tone Type Number for Loop CO Single CO Group CO ICD Group SDN 6 10 4 2 1 Portable Station Extension Settings Option 1 Ring Pattern Table 6 1...

Page 43: ...not available Data Line Security Setting Data Line Security cancels the Call Waiting setting 1 11 5 Data Line Security Call Waiting Tone A PT user can hear different Call Waiting tones for trunk call...

Page 44: ...anual C Waiting for Extension Call Option 2 Automatic C Waiting Option 4 Call Waiting Tone Type 6 10 4 2 1 Portable Station Extension Settings Option 2 Manual C Waiting for Extension Call Option 2 Aut...

Page 45: ...Extn Extn Terminated Hunting An idle extension is searched for in the order specified in the idle ex tension hunting group until reaching the last assigned extension Extn Incoming call Assigned order...

Page 46: ...le extension hunting group any extension that has set FWD All Calls or DND feature will be skipped and the call will go to the next extension in the group PC Programming Manual References 5 17 3 6 Ext...

Page 47: ...a supervisor 5 13 3 5 1 Incoming Call Distribution Group Group Settings Main Overflow Queuing Busy Overflow No Answer Miscellaneous Programming Item Example for Incoming Call Distribution Group 1 wit...

Page 48: ...in Log out 1 Group Call Distribution 1 2 2 2 Group Call Distribution Incoming calls are distributed using one of the following methods Distribution Method Description Uniform Call Distribution UCD Ca...

Page 49: ...can have more than one ICD Group button of the same or different incoming call distribution groups Multiple ICD Group If all ICD Group buttons in the same incoming call distribution group are occupied...

Page 50: ...nswer Miscellaneous 5 16 3 5 3 Incoming Call Distribution Group Miscellaneous Options ICD Group Key Mode 5 14 3 5 1 Incoming Call Distribution Group Group Settings Member List PT Programming Manual Re...

Page 51: ...hat re ceived the last call Extn A Starts searching from extn B Skips extn A Received the last call Extn B Extn C Extn D Depending on system programming calls can be directed to the longest idle exten...

Page 52: ...eue immediately Member extensions do not receive the Call Waiting tone Example Group Call Waiting mode All Group call distribution method for idle extensions UCD All extensions hear the Call Waiting t...

Page 53: ...ct whether incoming calls are distributed to idle extensions evenly in order UCD or to the extension that has been idle the longest ACD ACD does not work for ISDN extensions or PS Ring Groups FWD DND...

Page 54: ...ual References 621 Incoming Call Distribution Group Delayed Ringing 624 Incoming Call Distribution Group Distribution Method 632 Maximum Number of Agents 54 Feature Guide 1 2 2 Incoming Call Distribut...

Page 55: ...t in the office but is still available to answer calls can receive calls to an ICD Group PBX 1 Telephone Company Virtual PS 3 Virtual PS 2 Virtual PS 1 ICD Group Virtual PS 4 PBX 2 TIE Cellular Compan...

Page 56: ...led parties are all busy neither the queuing or overflow features will operate Therefore it is recommended that at least one PT or SLT is also assigned to an ICD Group To log in to or out of a group a...

Page 57: ...ext event in the se quence will be activated b 5 s Puts the caller in the waiting queue for b 01 16 5 seconds If an OGM has not been sent to the caller the caller hears a ringback tone If an OGM has b...

Page 58: ...nsion it will not be redirected This feature is also known as Hurry up Transfer Hurry up Button A flexible button can be customised as the Hurry up button The number of calls queuing before Manual Que...

Page 59: ...acity 629 Queuing Hurry up Level 630 Queuing Time Table 631 Sequences in Queuing Time Table 632 Maximum Number of Agents Feature Guide References 1 2 2 6 Overflow Feature 1 17 5 Outgoing Message OGM 1...

Page 60: ...stribution groups 1 and 3 enable the VIP Call mode while incoming call distribution groups 2 and 4 disable the VIP Call mode Extn 101 Extn 102 Extn 103 Calls have been distributed by DIL DID DDI CLI T...

Page 61: ...call distribution group and each time mode day lunch break night 2 2 4 Time Service The destination can be assigned as follows depending on the above conditions For a and b 5 13 3 5 1 Incoming Call Di...

Page 62: ...d 1 If the call was once in a queue and an outgoing message OGM was sent to it or the call reached an incoming call distribution group by using the DISA feature 1 17 6 Direct Inward System Access DISA...

Page 63: ...the incoming call distribution group is in Priority Hunting distribution method Log out Incoming call Log in Ready Ready Ready Not Ready Extn 101 Extn 102 Extn 102 Extn 103 Extn 104 Wrap up Extn 105...

Page 64: ...Ready Wrap up mode cancel When a PS in Wireless XDP Parallel Mode completes a call neither the PS nor its wired telephone can have Wrap up time 1 25 5 Wireless XDP Parallel Mode Automatic Log out A me...

Page 65: ...Log in Log out 6 10 4 2 1 Portable Station Extension Settings Option 8 Wrap up Timer 6 13 4 2 3 Portable Station Flexible Button Type Parameter Selection for Log in Log out Ext No Floating Ext No for...

Page 66: ...Call Queue Monitor Display Log in Log out Monitor Remote Control Mode with DSS Button light JAN 31 08 13AM FRI 601 Sales Section Waiting Calls Now 00006 Max Waiting Time 05 10 EXIT LOG SPRVS Log in L...

Page 67: ...idle status it will change to monitor mode for the corresponding incoming call distribution group automatically If the display is monitoring another incoming call distribution group it will not chang...

Page 68: ...ncoming calls to preset destinations 1 3 1 2 Call Forwarding FWD 2 DND Callers to an extension will hear a tone to inform them that the extension user is not available 1 3 1 3 Do Not Disturb DND 3 FWD...

Page 69: ...hin a preprogrammed time Busy No Answer When the extension user s line is busy or the user does not answer within a preprogrammed time Depending on the type of incoming intercom or trunk calls it is p...

Page 70: ...forwarding destination Conditions General FWD for Trunk Calls Intercom Calls The extension user can set the FWD feature for trunk calls for intercom calls or for both FWD from Incoming Call Distributi...

Page 71: ...l destination Incoming call 1 2 3 2 1 FWD No Answer A B C D E F Boss Secretary feature It is possible to call the original extension from the destination extension regardless of the forward setting FW...

Page 72: ...unk Group TRG Settings Main CO CO Duration Time Extension CO Duration Time 5 13 3 5 1 Incoming Call Distribution Group Group Settings Group Log Group FWD 6 3 4 1 2 Wired Extension FWD DND 6 12 4 2 2 P...

Page 73: ...ammed destination by the Intercept Routing Busy DND feature Idle Extension Hunting While searching for an idle extension within an idle extension hunting group any extension that has DND set will be s...

Page 74: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer 1 8 2 Refusing Incoming Calls Do Not Disturb DND 74 Feature Guide 1 3 1 Call Forwarding FWD Do Not Disturb DND...

Page 75: ...red flashing DND on Off FWD DND off The functions assigned to the on and flashing patterns can be changed through system programming Group FWD Button Types The FWD feature for the incoming call distr...

Page 76: ...cycles the FWD DND setting In this mode when intercom calls are set to be handled differently from trunk calls forwarding type forward destination DND on off a in idle mode the light patterns of the...

Page 77: ...Both Ext No Floating Ext No for Group Fwd External Ext No Floating Ext No for Group Fwd Internal 6 17 4 3 DSS Console Type Ext No Floating Ext No for Group Fwd Both Ext No Floating Ext No for Group F...

Page 78: ...ed when going off hook 1 4 1 2 Line Preference Incoming Direct One touch Answering A user can answer an incoming call simply by pressing the flashing button Hands free An swerback A user can receive a...

Page 79: ...ctory Number SDN Extension Prime Line Answer a call arriving at a CO or ICD Group button on which the Prime Line is assigned simply by going off hook This works even when multiple calls are received s...

Page 80: ...DSS buttons for extensions or incoming call distribution ICD groups have this feature enabled through system programming and 3 the light pattern of DSS buttons for incoming calls to extensions or ICD...

Page 81: ...key for ICD Group Call 5 8 3 3 Call Pickup Group 6 1 4 1 1 Wired Extension Extension Settings Option 3 Call Pickup Deny 6 10 4 2 1 Portable Station Extension Settings Option 3 Call Pickup Deny PT Pro...

Page 82: ...ystem programming If treated as intercom calls the call will be established immediately When transferring a call from an analogue trunk users are strongly recommended to perform a screened transfer so...

Page 83: ...Feature Guide References 1 5 3 Intercom Call User Manual References 1 3 2 Answering Hands free Hands free Answerback Feature Guide 83 1 4 1 Answering Features...

Page 84: ...alled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL STORE button 1 6 1 5 Speed Dialling Personal System In this cas...

Page 85: ...However an SLT user hears a reorder tone until he goes on hook This feature works in one of the following cases When making an intercom call a If the first digit is not dialled within a preprogrammed...

Page 86: ...ceiving method ring tone or voice temporarily By doing so ring calling is switched to voice calling or vice versa at the called party The called party may deny voice calling PDN SDN KX TDA100 KX TDA20...

Page 87: ...Name Feature Guide References 1 20 2 Flexible Buttons User Manual References 1 2 1 Basic Calling 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice 1 13 2 Using the Directories 3 1 2 Se...

Page 88: ...billing purposes 1 5 4 3 Account Code Entry Pulse to Tone Conversion A user can temporarily switch from Pulse mode to DTMF mode to access special services 1 5 4 4 Dial Type Selection Pause Insertion A...

Page 89: ...Lock 1 9 3 Extension Dial Lock CLIP Number Notification KX TDA100 KX TDA200 KX TDA600 only When dialling an emergency number the preassigned CLIP number for the extension will be sent as a location id...

Page 90: ...ture number entry is allowed only when hearing a dial tone before seizing a trunk Extension users can enter an account code at any time during a call including after the call has been disconnected and...

Page 91: ...User Manual References 1 2 1 Basic Calling Feature Guide 91 1 5 4 Trunk Call Features...

Page 92: ...tch to DTMF mode wait for a preprogrammed time period Default five seconds after the trunk is connected or press This feature works only on trunks set to Pulse mode DTMF mode cannot be changed to Puls...

Page 93: ...PT Programming Manual References 410 LCOT Dialling Mode 411 LCOT Pulse Rate 412 LCOT DTMF Minimum Duration Feature Guide 93 1 5 4 Trunk Call Features...

Page 94: ...ately recognised by the PBX The duration of a call can be verified on SMDR using this feature 1 26 1 Station Message Detail Recording SMDR It is possible to select whether the PBX detects the reverse...

Page 95: ...eized and or at fixed intervals When a trunk is in busy out status loop current detection is performed at fixed intervals returning the trunk to in service status once a loop current is detected An ex...

Page 96: ...onditions The Pause time is programmable for each trunk Pauses can be stored in Memory Dialling When a Second Dial Tone Waiting code is dialled after seizing a trunk a preprogrammed number of pauses a...

Page 97: ...n a trunk group of the behind PBX A preprogrammed Pause time will be automatically inserted between the user dialled Host PBX Access code and the subsequent digits 1 5 4 7 Pause Insertion Example Dial...

Page 98: ...Code can be used to record only long distance calls on SMDR when a trunk port is connected directly to the telephone company not a host PBX This is allowed when the long distance code e g 0 is assigne...

Page 99: ...TRS Call Barring Barring ARS A pause is not automatically inserted between the user dialled access code and the subsequent digits when the ARS mode is enabled 1 10 1 Automatic Route Selection ARS If...

Page 100: ...calls by the following methods Feature Description Reference Line Preference Outgoing A user can select the line to be seized when going off hook 1 5 5 2 Line Preference Outgoing Trunk Access A user...

Page 101: ...sion user goes off hook the preset line is selected auto matically A prime line can be selected from the Line Access buttons S CO G CO L CO ICD Group Conditions Line Preference Override A user can ove...

Page 102: ...ne G CO button more than one L CO button Dialling the Trunk Access number selects a CO button in the following order S CO G CO L CO Direct Trunk Access Pressing an idle CO button automatically switche...

Page 103: ...s Idle Line Access Local Access Trunk Group Access Single CO Line Access 4 12 2 7 2 Class of Service External Call Block 5 1 3 1 1 Trunk Group TRG Settings Main Line Hunting Order 5 2 3 1 2 Trunk Grou...

Page 104: ...on ly System Programming PC Programming only 1 6 1 3 KX T7710 One touch Dialling Last Number Redial Outgoing Call Log Recently dialled telephone numbers are automat ically stored 1 6 1 4 Last Number...

Page 105: ...essing the TRANSFER button at the beginning of the number used only for a One touch Dial ling 1 12 1 Call Transfer Example Storing T 305 Transfer ring a call to extension 305 1 Available only when in...

Page 106: ...ouch Dialling button PC Programming Manual References 6 1 4 1 1 Wired Extension Extension Settings Option 6 Flexible Button Programming Mode 6 5 4 1 4 Wired Extension Flexible Button Type Dial for One...

Page 107: ...button is programmed by default to call back a caller who left a message waiting indication However the MESSAGE button can be programmed to perform other features The eight One touch buttons have no d...

Page 108: ...l using an analogue trunk is not available Interrupt Redial When an outside party or seized trunk is busy a user can attempt to redial the number by pressing the REDIAL button without going on hook Th...

Page 109: ...205 Automatic Redial Repeat Times 206 Automatic Redial Interval Feature Guide References 3 1 Capacity of System Resources User Manual References 1 2 3 Redial 1 13 1 Using the Call Log Feature Guide 10...

Page 110: ...to use this feature 1 28 1 Extension Personal Identification Number PIN When an EMEC or MEC card is installed in the PBX the number of entries programmable for each extension is increased System Spee...

Page 111: ...tem Speed Dial 8 6 6 6 Tenant System Speed Dial PT Programming Manual References 001 System Speed Dialling Number 002 System Speed Dialling Name 509 TRS Barring Level for System Speed Dialling Feature...

Page 112: ...No Quick Dialling No Desired Number Quick Dialling 01 110 9110 Trunk Call Quick Dialling 02 5 3016 Room Service Quick Dialling 03 2011 90123456789 Another Branch Installing an EMEC MEC card in the PB...

Page 113: ...User Manual References 1 2 2 Easy Dialling Feature Guide 113 1 6 1 Memory Dialling Features...

Page 114: ...programmed number will automatically start being dialled Conditions Capable Telephone PT SLT T1 OPX and PS PC Programming Manual References 4 4 2 3 Timers Counters Dial IRNA Recall Tone Dial Hot Line...

Page 115: ...eived at a PDN button This feature is only available for the KX TDA100 KX TDA200 and KX TDA600 Making Calls with an SDN Button When Standard SDN Key mode is assigned to an SDN extension secretary thro...

Page 116: ...ultation hold adding a member to a conference using the line for an Unattended Confer ence receiving an incoming call directed only to the PDN extension e g callback ring ing Slow red flash ing A call...

Page 117: ...Boss SDN buttons Off Extn 103 Extn 101 Extn 102 Boss PDN buttons Off Off Off SDN buttons Off Extn 102 Extn 103 Secretary PDN buttons Off Off Off Slow Green Flashing Extn 101 PDN buttons Off Off Slow R...

Page 118: ...PDN buttons If none of an extension s PDN buttons are idle the extension will not receive incoming calls including Call Waiting Therefore it is strongly recommended for PDN extensions to have at least...

Page 119: ...set call receiving method ring tone or voice when calling a PDN extension unless the call is made using a corresponding SDN button 1 5 3 Intercom Call Delayed Ringing The same delayed ringing setting...

Page 120: ...A100 KX TDA200 KX TDA600 only Optional Parameter Ringing Tone Type Number for Loop CO Single CO Group CO ICD Group SDN PT Programming Manual References None Feature Guide References 1 2 2 2 Group Call...

Page 121: ...rved After answering the callback ringing the extension should dial the telephone number An extension can set only one Automatic Callback Busy The last setting is effective Multiple extension users ca...

Page 122: ...rphone Call f While Live Call Screening LCS or Two way Record is activated 1 24 3 Voice Mail DPT Digital Integration g During Consultation Hold This feature is not available for a trunk to trunk call...

Page 123: ...onference call 1 14 1 Conference Features d During a doorphone call 1 17 1 Doorphone Call e While Live Call Screening LCS or Two way Record is activated 1 24 3 Voice Mail DPT Digital Integration f Dur...

Page 124: ...Feature Guide References 2 2 1 Class of Service COS User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer 124 Feature Guide 1 8 3 Call Monitor...

Page 125: ...ting tone OHCA Whisper OHCA or none of these OHCA and Whisper OHCA are enabled or disabled by the COS of the calling extension OHCA and Whisper OHCA do not work for some telephone types In such cases...

Page 126: ...iting User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA 126 Feature Guide 1 8 4 Se...

Page 127: ...s Counters Miscellaneous Caller ID Visual Caller ID Display 4 10 2 6 3 Numbering Plan B NA DND Call Feature BSS OHCA Whisper OHCA DND Override BSS OHCA Whisper OHCA DND Override 2 6 1 4 1 1 Wired Exte...

Page 128: ...onnected to a PC PC Console or PC Phone via the USB Module c The called extension DPT is in the Digital XDP connection The Call Waiting tone is sent to the called extension 1 8 4 2 Call Waiting Tone W...

Page 129: ...t forces Whisper OHCA the announcement may be heard by the other party It is possible to enable Whisper OHCA on any telephone However it may not work properly e g The voice may be heard by the other p...

Page 130: ...plicable Exception Code Tables and if a match is found the call is made There are five Exception Code Tables for Levels 2 through 6 respectively Complete every table by storing numbers that are except...

Page 131: ...Calls Cellular Phone Calls Long Distance Calls Local Calls In this example a level 1 user can make any trunk calls A level 2 user can make international calls to the countries where clients are locate...

Page 132: ...eak Night 1 1 1 1 6 1 2 2 2 2 6 1 1 4 11 2 7 1 Class of Service COS Settings TRS TRS Level Day Lunch Break Night 501 TRS Barring Level 2 9 5 7 5 Miscellaneous TRS Override by System Speed Dialling 509...

Page 133: ...TRS Barring level for System Speed Dialling of the extension s COS Checks the TRS Barring level for the time mode of the extension s COS TRS Barring Settings for Each Level Through system programming...

Page 134: ...tional Calls Long Distance Calls Cities where Clients are Located Cellular Phone Calls Local Calls In this example a level 1 user can make any trunk calls A level 2 user can only make international ca...

Page 135: ...ne It is programmable whether or is checked by the TRS Barring This is useful in preventing unauthorised calls which could be possible through certain telephone company exchanges 9 5 7 5 Miscellaneous...

Page 136: ...ring level can be changed by some features The priority of features when multiple features are used is as follows 1 Dial Tone Transfer 1 9 4 Dial Tone Transfer 2 Budget Management 1 9 2 Budget Managem...

Page 137: ...unk Access 1 6 1 5 Speed Dialling Personal System 1 9 3 Extension Dial Lock 1 10 1 Automatic Route Selection ARS 2 2 1 Class of Service COS 2 2 4 Time Service 3 1 Capacity of System Resources Feature...

Page 138: ...be added to the extension of the extension user not the extension that the call was made on 1 9 5 Walking COS Pay tone service or ISDN Advice of Charge AOC service is required for this feature It is p...

Page 139: ...een locked by the extension user the user cannot unlock it If a manager extension unlocks an extension that has been locked by the extension user the extension will be unlocked This feature is also kn...

Page 140: ...Barring level only applies to the next one call placed at the user s extension Toll Restriction Call Barring Button A manager extension must store the desired TRS Barring level in the Toll Restrictio...

Page 141: ...User Manual References 2 1 3 Restriction Level Control Dial Tone Transfer Feature Guide 141 1 9 4 Dial Tone Transfer...

Page 142: ...budget of the specified extension is applied 1 9 2 Budget Management the Itemised Billing code of the specified extension is applied 1 10 1 Automatic Route Selection ARS the specified extension numbe...

Page 143: ...rect Inward System Access DISA 2 2 1 Class of Service COS User Manual References 1 2 7 Calling without Restrictions 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting F...

Page 144: ...verification code is recorded on SMDR as the call originator instead of the extension number of the actual extension used 1 26 1 Station Message Detail Recording SMDR Verification Code Entry through D...

Page 145: ...on Settings Option 1 ARS Itemised Code Option 3 Charge Limit 6 10 4 2 1 Portable Station Extension Settings Option 1 ARS Itemised Code Option 3 Charge Limit 8 3 6 3 Verification Code PT Programming Ma...

Page 146: ...nds a busy tone Checks the Routing Plan Table to determine which carrier to use Modifies the dialled number by removing the digits and following the modify commands Sends the modified number to the tr...

Page 147: ...mber of digits of dialled number excluding a leading number 10 2 8 2 Leading Number Leading Number 10 2 8 2 Leading Number Additional Number of Digits 10 2 8 2 Leading Number Routing Plan Number 321 A...

Page 148: ...appropriate carrier refer to 5 Carrier Table 7 Assignment and their priority in each time block The carrier is selected in the entry order the order in which entries are listed 10 5 8 4 Routing Plan...

Page 149: ...Carrier Modify Command Command Explanation Command Description Number Add the number C Add the Carrier Access code P Analogue Line Insert a pause ISDN T1 E1 Line Insert a pause and change to tone DTM...

Page 150: ...remise PBXs or peripheral equipment to recognise the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes KEEP THE SO...

Page 151: ...es 320 ARS Mode 321 ARS Leading Number 322 ARS Routing Plan Table Number 325 ARS Exception Number 330 ARS Routing Plan Time Table 331 346 ARS Routing Plan Table 1 16 KX TDA30 KX TDA100 KX TDA200 only...

Page 152: ...ns PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands free mode and cannot be used for hands free conversations PC Programming Manual References 4 4 2 3 Timers Counters Dia...

Page 153: ...ly KX T7400 series display PT only KX NT series To enable this feature system programming is required If disabled hands free conversation is performed instead PC Programming Manual References 4 17 2 9...

Page 154: ...with others while listening to the other party on the phone through the built in speaker or the handset receiver The user can hear the other party s voice during Mute but cannot be heard Conditions T...

Page 155: ...ion It is possible to answer an incoming call by pressing an Answer button While hearing the Call Waiting tone during a conversation pressing an Answer button enables one to answer the second call by...

Page 156: ...3 1 2 Settings on the Programming Mode 156 Feature Guide 1 11 4 Headset Operation...

Page 157: ...a fax machine can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication PC Programming Manual References 4 8 2 6 1 Numb...

Page 158: ...trunk port This feature outputs an SMDR call record 1 26 1 Station Message Detail Recording SMDR restarts the call timer inserts the automatic pause and checks the TRS Barring level 1 9 1 Toll Restri...

Page 159: ...Feature Guide References 1 20 2 Flexible Buttons Feature Guide 159 1 11 6 Flash Recall Terminate...

Page 160: ...hen an extension is calling other parties in order to perform Call Transfer Conference or Call Splitting In Consultation Hold the original call is treated as if it is on hold allowing the extension to...

Page 161: ...User Manual References 1 10 4 If a Host PBX is Connected Feature Guide 161 1 11 7 External Feature Access EFA...

Page 162: ...first will be used Budget Management When the preprogrammed call charge limit has been reached an ex tension user will hear 3 warning tones at five second intervals It is programmable whether the lin...

Page 163: ...ual References 472 Extension to Trunk Call Duration 473 Trunk to Trunk Call Duration 502 Trunk Call Duration Limitation Feature Guide References 2 2 1 Class of Service COS Feature Guide 163 1 11 8 Tru...

Page 164: ...Hybrid port Unlike parallel mode each telephone can act as a completely different extension with its own exten sion number 2 1 1 Extension Port Configura tion DPT SLT PBX SLT DPT Extn 101 Extn 105 Di...

Page 165: ...mode Regardless of the mode the SLT can be connected directly to the XDP port of the DPT or to a modular T adapter with the DPT When in parallel mode it is programmable whether the SLT rings for inco...

Page 166: ...USB Module still cannot be used with the master DPT To use them the master DPT must be disconnected from the PBX and then reconnected DPT DPT SLT When an SLT is connected to the slave DPT in parallel...

Page 167: ...User Manual References 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone Feature Guide 167 1 11 9 Parallelled Telephone...

Page 168: ...ll 1 14 1 2 Conference that line is disconnected but the remaining parties stay connected If a CPC signal is detected during a call between a caller using the DISA feature 1 17 6 Direct Inward System...

Page 169: ...nt Transfer is completed after announcing the destination party Without Announcement Transfer is completed without an announcement After dialling the destination while hearing a ringback tone the orig...

Page 170: ...irst transfer destination an extension Does the first transfer destination have a destination set as Intercept Routing No Answer Yes Yes Is the intercept destination an extension ICD group or VM group...

Page 171: ...an outside party COS can also prohibit transferring to an extension of another PBX via the TIE line service using the PBX Code method Access with PBX Code 1 30 1 TIE Line Service One touch Transfer O...

Page 172: ...estination PT Programming Manual References 201 Transfer Recall Time 503 Call Transfer to Trunk 712 Music for Transfer Feature Guide References 2 2 1 Class of Service COS User Manual References 1 4 1...

Page 173: ...a call the Hold Alarm will be heard If an outside party is placed on hold and not retrieved within a preprogrammed time period the call is automatically disconnected This timer starts when Hold Recal...

Page 174: ...er If the following occurs frequently with an SLT choose Mode 2 Mode 3 or Mode 4 a When an SLT user receives a call reorder tone is heard or nobody answers the call b When an SLT user goes off hook re...

Page 175: ...User Manual References 1 4 2 Holding a Call Feature Guide 175 1 13 1 Call Hold...

Page 176: ...Park Button Pressing the Call Park button parks or retrieves a call in a preset parking zone A flexible button can be customised as the Call Park button It shows the current status of the preset park...

Page 177: ...k Optional Parameter Ringing Tone Type Number for Call Park PT Programming Manual References None Feature Guide References 1 20 2 Flexible Buttons 3 1 Capacity of System Resources User Manual Referenc...

Page 178: ...on is calling other parties in order to perform Call Transfer Conference or Call Splitting In Consultation Hold the original call is treated as if it is on hold allowing the extension to call a third...

Page 179: ...rt 2 internal music source 1 or internal music source 2 Separate music sources can be assigned for the Music on Hold and the BGM features KX TDA30 Only one external music port is available If BGM is s...

Page 180: ...TDA30 only BGM and Music on Hold Music on Hold 4 19 2 11 1 Audio Gain Paging MOH MOH MOH 1 Music On Hold 1 KX TDA100 KX TDA200 KX TDA600 only MOH MOH 2 Music On Hold 2 KX TDA100 KX TDA200 KX TDA600 o...

Page 181: ...to eight parties 1 14 1 2 Conference Executive Busy Override An extension user can interrupt an existing call to establish a three par ty conference call 1 8 2 Executive Busy Override Privacy Release...

Page 182: ...o the following chain of events 1 When the unattended conference is established the Callback Start Timer will begin 2 When the Callback Start timer expires the Unattended Conference originator s exten...

Page 183: ...ne Tone 4 2 Finish Conference Echo Cancel Conference 6 5 4 1 4 Wired Extension Flexible Button Type 6 13 4 2 3 Portable Station Flexible Button Type 6 17 4 3 DSS Console Type PT Programming Manual Ref...

Page 184: ...CO button Privacy Release Time Privacy is released for five seconds to allow the conversation to be joined This feature overrides Data Line Security 1 11 5 Data Line Security and Executive Busy Overr...

Page 185: ...choose not to receive paging announcements Paging Group Each paging group consists of extension user groups and external pagers One extension user group or external pager can belong to several paging...

Page 186: ...n Features Group Paging Group Paging Answer Paging Deny Set Cancel 4 17 2 9 System Options Option 1 PT Fwd DND Paging to DND Extension Option 3 Confirmation Tone Tone 2 Paged Automatic Answer 4 19 2 1...

Page 187: ...an be programmed and a maximum of 31 members can be assigned to each group The available destinations as members of the broadcasting group are as follows Destination Availability Wired Extension PT SL...

Page 188: ...ring duration at the members When this limit is reached members telephones will stop ringing If no members have answered the call the caller will hear a busy tone The broadcasting call will reach a m...

Page 189: ...asting Group 5 28 3 10 Broadcasting Group Member List PT Programming Manual References None Feature Guide References 3 1 Capacity of System Resources User Manual References 1 7 3 Making an Announcemen...

Page 190: ...Ring Duration If an incoming call is not answered within a preprogrammed time period ringing stops and the call is cancelled Call Duration The call duration can be restricted by a system timer If the...

Page 191: ...2 6 1 Numbering Plan Main Features Doorphone Call 4 11 2 7 1 Class of Service COS Settings TRS TRS Level Day Lunch Break Night 4 15 2 8 2 Ring Tone Patterns Call from Doorphone 4 17 2 9 System Option...

Page 192: ...t be possible to open the door while on a doorphone call Installation Manual References KX TDA30 2 10 1 Connection of Doorphones Door Openers External Sensors and External Relays KX TDA100 KX TDA200 2...

Page 193: ...rough system programming Installation Manual References KX TDA30 2 11 1 Connection of Peripherals KX TDA100 KX TDA200 2 11 1 Connection of Peripherals KX TDA600 2 14 1 Connection of Peripherals PC Pro...

Page 194: ...upplied external pager External pagers can be used with the following priorities TAFAS Paging BGM 1 15 1 Paging 1 17 3 Trunk Answer From Any Station TAFAS Installation Manual References KX TDA30 2 11...

Page 195: ...PT Programming Manual References None User Manual References 1 8 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM Feature Guide 195 1 17 4 Background Music BGM...

Page 196: ...maximum of 64 messages can be recorded A floating extension number is assigned to each outgoing message OGM default 5 two digit OGM number One MSG4 or ESVM4 card allows four messages to play simultan...

Page 197: ...on telephone b Transfer prerecorded voice messages from external sound source into the PBX via an external music port Note Record voice messages only avoid the recording of music However it is possibl...

Page 198: ...ing Plan Main Features OGM Record Clear Playback 5 15 3 5 2 Incoming Call Distribution Group Queuing Time Table Queuing Sequence Sequence 01 16 7 3 5 3 1 Voice Message DISA System Option 2 Recording M...

Page 199: ...rs DISA Built in Automated Attendant Number DISA AA Service After listening to the outgoing message OGM the caller may dial a single digit DISA AA number The destination for each DISA AA number can be...

Page 200: ...an Intercept Routing Busy destination is not assigned to the first destination and a prerecorded DISA Busy Message is assigned the caller will hear the DISA Busy Message c If neither an intercept des...

Page 201: ...OS Registered outside destinations such as cellular phones can be automatically recognised as PBX extensions when calling through DISA When the Caller ID of a received trunk call matches an entry in t...

Page 202: ...to the destination Yes The PBX receives the dialled digits and checks the dialled number No What is the DISA security mode Continued on next page F A The call is routed to an operator etc DISA Interc...

Page 203: ...nued from previous page DISA Reorder Tone time expires Yes Is the extension in DND mode Yes No A No Yes The call is established The call is routed to the intercept destination DISA Intercept Routing N...

Page 204: ...f DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Sec...

Page 205: ...A Trunk to Trunk Call Prolong Time Automatic DISA Activation DISA can be set through system programming to automatically activate for the following types of trunk to trunk call to enable detection of...

Page 206: ...r DISA Automatic Walking COS The KX TDA6920 KX TDA0920 or KX TDA3920 SD Memory Card for Software Upgrade to Enhanced Version is required to use this feature Each outgoing message OGM can be assigned a...

Page 207: ...Voice Message DISA Message PT Programming Manual References 209 DISA Delayed Answer Time 210 DISA Trunk to Trunk Call Prolong Time 211 DISA Intercept Time 475 DISA Silence Detection 476 DISA Continuou...

Page 208: ...Group Floating Extension no for SVM VM Group DTMF DPT External Pager TAFAS DISA Analogue ISDN Remote Maintenance Idle Line Access no Phone no Trunk Group Access no Trunk Group no Phone no Other PBX Ex...

Page 209: ...3 2 Voice Message DISA Message Fax Extension KX TDA30 only PT Programming Manual References None Feature Guide References 1 17 6 Direct Inward System Access DISA 3 2 Exclusive Features Table Feature G...

Page 210: ...h system programming a message box is created for that extension This message box is used to store greeting messages and voice messages for the extension Each PT SLT and PS can be assigned its own mes...

Page 211: ...me of 60 minutes default can be recorded per card block This memory is shared between the message boxes of all extensions assigned to that card block The recording quality which can be selected throug...

Page 212: ...stination for redirected calls Then the SVM ESVM card answers redirected calls plays back the relevant greeting message and records a voice message Incoming calls can be redirected to an SVM ESVM card...

Page 213: ...going off hook If a message box contains only voice messages that have previously been listened to dial tone 2 is heard instead In addition if the user s telephone has a Message button or Message Rin...

Page 214: ...recorded voice messages or greeting messages If the PBX is initialised all this information is cleared When the card to which an extension belongs is changed through system programming all the record...

Page 215: ...e messages The first digit of the Walking COS feature number must be entered before the greeting message finishes playing When accessing SVM through a trunk it is possible to change message boxes e g...

Page 216: ...n Settings Option 6 Display Lock SVM Lock 6 9 4 1 7 Wired Extension Simplified Voice Message 6 10 4 2 1 Portable Station Extension Settings Option 6 SVM Lock 6 16 4 2 5 Portable Station Simplified Voi...

Page 217: ...to set a different ring tone pattern for calls received from each external sensor to distinguish between them Conditions Hardware Requirement KX TDA30 An external sensor and DPH card KX TDA100 KX TDA2...

Page 218: ...0 1 Connection of Doorphones Door Openers External Sensors and External Relays KX TDA600 2 8 1 OPB3 Card KX TDA0190 2 8 4 EIO4 Card KX TDA0164 2 13 1 Connection of Doorphones Door Openers External Sen...

Page 219: ...g it Each external relay port has a COS assigned This and the COS of an extension determine the extension users who can use External Relay Control The length of time that a relay is turned on can be s...

Page 220: ...nal Relay PT Programming Manual References None Feature Guide References 2 2 1 Class of Service COS User Manual References 1 10 2 If an External Relay is Connected 220 Feature Guide 1 17 10 External R...

Page 221: ...d FSK and DTMF Calling Line Identification Presentation CLIP Caller s information which is sent from an ISDN line 1 21 1 2 Calling Connected Line Identification Presentation CLIP COLP Automatic Number...

Page 222: ...ocal International Call Data 10 Long Distance Call Data Area Code Removed No of Digits Added No Trunk Group No 1 2 Modification Table 1 3 Modification Table 1 00 Not programmable 3 2 0 001 Blank 0 Tab...

Page 223: ...the first 2 digits 2 Add 001 Checks the Table Selection Caller ID Table Assignment The System Speed Dialling Table is also used as the Caller ID Table In each location of the table the following item...

Page 224: ...DPTs attached to Super Hybrid ports can only receive Caller ID information when set to ring mode When the caller s number is sent to an SLT a Trunk Access number can be automatically added to the tel...

Page 225: ...ension Extension Settings Option 8 Extension Caller ID Sending Incoming Call Wait Timer for Extension Caller ID 8 1 6 1 System Speed Dial 5 3 3 1 3 Caller ID Modification PT Programming Manual Referen...

Page 226: ...xtension e g Call Pickup or FWD No Answer the information is logged in the call logs of both the original destination and the answering destination If a call is forwarded to several extensions before...

Page 227: ...coming call distribution group answers a call to the group Only the Incoming Call Log of the extension that answered the call Both the Incoming Call Log of the extension that answered the call and tha...

Page 228: ...tton is useful when the secretary checks the message for the boss Boss Secretary Feature Incoming call distribution group Message buttons Conditions Message Button A flexible button can be customised...

Page 229: ...768 ms 5 12 s 1 28 s 10 24 s 768 ms Pattern 3 256 ms 1 28 s 5 12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pattern 9 ON OFF Pattern 10 ON OFF ON OFF 2...

Page 230: ...roperty Extension Type SLT Power Supply KX TDA100 KX TDA200 KX TDA600 only 4 8 2 6 1 Numbering Plan Main Features Message Waiting Set Cancel Call Back 4 10 2 6 3 Numbering Plan B NA DND Call Feature M...

Page 231: ...ble at each extension through personal programming Personal Absent Message which can only be used by that extension user Note The means a parameter to be entered when assigning a message at an individ...

Page 232: ...User Manual References 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message 3 1 2 Settings on the Programming Mode 232 Feature Guide 1 19 2 Absent Message...

Page 233: ...data from the Call Direc tory and the System Feature Access Menu on the dis play VOL ENTER Used to confirm the selected item CANCEL Used to cancel the selected item PROGRAM Used to enter and exit the...

Page 234: ...ng and storing programme changes CONF Conference Used to establish a multiple party conversation FWD DND Used to perform FWD or DND Dual feature button PAUSE Used to insert a pause in a stored number...

Page 235: ...PF Programmable Feature Used to access a preprogrammed feature with one touch no default Conditions Certain buttons are equipped with a light to show line or feature status Feature Guide 235 1 20 1 F...

Page 236: ...o leave a message waiting indication or call back the party who left the message waiting indication FWD DND External Internal Both 1 Used to perform the FWD or DND feature for the extension The fea tu...

Page 237: ...ng Mode Automatic Manual 1 Used to switch between the Automatic Switching and Manual Switch ing mode Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record...

Page 238: ...lights of the KX T7040 and KX T7240 DSS Consoles show only Off or Red On If the button is customised as a button which shows other light patterns the other light patterns also show only as Red On PC P...

Page 239: ...o message s present no incoming call Off 2 Light Pattern of the Line Status Buttons Light Pattern Line Status Button Trunk Status Intercom Line Status Incoming Call Distribution Group Line Status S CO...

Page 240: ...ding Extension Status Button DSS Off Idle Red on Busy Incoming call 1 DND for trunk calls Rapid red flashing Incoming call 2 1 Only when Call Pickup by a DSS button is disabled 2 Only when Call Pickup...

Page 241: ...Call PT Programming Manual References None Feature Guide References 1 2 2 2 Group Call Distribution 1 2 2 7 Log in Log out 1 3 1 Call Forwarding FWD Do Not Disturb DND 1 13 1 Call Hold 1 14 1 2 Confe...

Page 242: ...currency symbol and the decimal point are pro grammable Call duration during a trunk call Line 001 11 02 28 Conditions Multilingual Display Each extension can select its display language through pers...

Page 243: ...s Digits After Decimal Point Charge Options Currency Charge Options Currency Display Position 12 1 10 1 CO Line Settings CO Name PT Programming Manual References 130 Decimal Point Position for Currenc...

Page 244: ...n and one 64 kbps D channel for signalling 30B D 23B D Trunk QSIG Master Slave Extension 2 Point to Point 1 3 14 1 1 Slot Port Property BRI Port Main Port Type 2 3 16 1 1 Slot Port Property PRI Port K...

Page 245: ...LP Subaddressing SUB You may add digits after the telephone number These digits will be passed to ISDN terminal device User to user Signalling Type 1 UUS 1 Transmits a specified volume of the data thr...

Page 246: ...4 fax machine PC or a behind PBX can be connected to the port When the ISDN port is in P P configuration one ISDN terminal device can be connected to the port When the ISDN port is in P MP configurati...

Page 247: ...et automatically through system programming 2 5 2 Tool BRI Automatic Configuration The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN BRI...

Page 248: ...426 BRI Configuration 427 BRI TEI Mode Feature Guide References 1 30 4 QSIG Standard Features 248 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...

Page 249: ...333 2 Answers the call 3 111222444 is displayed Caller Called party CLIP COLP No 111222333 Answering party CLIP COLP No 111222444 CLIP COLP Number The telephone numbers sent to the network for CLIP CO...

Page 250: ...by another number When using a private network the extension number assigned for each extension through system programming is sent for CLIP COLP 1 30 4 2 Calling Connected Line Identification Present...

Page 251: ...ns User Manual References 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP 1 8 5 Preventing Your Telephone...

Page 252: ...System No One DSS1 protocol A DPT user can see the call charge information on the display during the call Budget Management If the amount of call charge reaches the preprogrammed limit an extension us...

Page 253: ...hen the CFB or CFNR has been set the network determines to forward the incoming call to the preprogrammed destination after the call reached the PBX once When the CFU has been set the network forwards...

Page 254: ...n Main Features ISDN FWD MSN Set Cancel Confirm 4 11 2 7 1 Class of Service COS Settings CO SMDR CF MSN PT Programming Manual References None Feature Guide References 1 3 1 2 Call Forwarding FWD 2 2 1...

Page 255: ...567 DDI No 01 45 6789 Forward Destination of Trunk Calls 01 23 4567 01 23 4567 ISDN FWD Call Forwarding CF by ISDN P P PBX Outside Party Outside Caller Extn 1011 Dials 01 45 6789 01 23 4567 ISDN PBX C...

Page 256: ...ervice COS Settings CO SMDR CF MSN PT Programming Manual References None Feature Guide References 1 3 1 1 Call Forwarding FWD Do Not Disturb DND SUMMARY 1 3 1 2 Call Forwarding FWD User Manual Referen...

Page 257: ...HOLD supplementary service ISDN Hold Button A flexible button can be customised as the ISDN Hold button The availability of this feature is dependent on the contract with the telephone company The TR...

Page 258: ...this feature can be used only when the network supports the explicit linkage option Call Transfer with Announcement and Call Transfer without Announcement is possible 1 12 1 Call Transfer The call ch...

Page 259: ...lity of this feature depends on the contract with the telephone company This feature can be enabled or disabled on an ISDN port basis PC Programming Manual References 3 14 1 1 Slot Port Property BRI P...

Page 260: ...n Conditions This feature complies with the following European Telecommunication Standard ETS specification ETS 300 130 Malicious Call Identification MCID supplementary service PC Programming Manual R...

Page 261: ...nsion user can set only one CCBS The last setting is effective The CCBS setting is cancelled if there is no callback ringing within 60 minutes or callback ringing is not answered within 10 seconds Aft...

Page 262: ...139 Behind PBX 1234 Extn No 1234 ISDN Port for EXTN P MP 1234 1234 1234 Up to eight terminals can be connected to the port and receive a call simultaneously 131 139 Up to eight terminals can be connec...

Page 263: ...dual MSN system programming is required for each ISDN port PC Programming Manual References 3 14 1 1 Slot Port Property BRI Port ISDN Extension 3 16 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200...

Page 264: ...ed as an ISDN Service button A service access code can also be assigned on this button for a quick operation This feature is not available to an SLT PC Programming Manual References 6 5 4 1 4 Wired Ex...

Page 265: ...E M C 2 E M P 2 Available 1 Receiving Dial Mode should be MFC R2 2 Available when this PBX is connected to a KX TDA series KX TDE series KX NCP series PBX or KX TD500 Explanation Number in the Ta ble...

Page 266: ...contract with the telephone company If MFC R2 is selected as the Dial Mode the PBX always sends a dial tone instead of the telephone company when making a trunk call using E1 line PC Programming Manu...

Page 267: ...ypes can be assigned to one of the 24 channels of the T1 card individually according to tariffs and customer needs 2 T1 Features The following table shows the features available for each channel type...

Page 268: ...Iden tification ANI Receives the caller s number from the T1 line When the ANI number is received it can be treated the same as a Caller ID number 1 18 1 Caller ID Conditions If a T1 line is used as a...

Page 269: ...mum of 2 for KX TDA30 KX TDA100 KX TDA200 or 8 for KX TDA600 groups can be assigned VM DPT Group A group of DPT ports which use the Voice Mail DPT Digital Integration features With the KX TDA30 One VM...

Page 270: ...Port Type DPT DPT S Hybrid S Hybrid SLT SLT SLT SLT VM DPT Group 2 VM DTMF Group 1 VM DTMF Group 2 1 3 5 1 1 Slot Port Property Extension Port DPT Type Type 601 Terminal Device Assignment 2 3 5 1 1 S...

Page 271: ...r example to access a mailbox mailbox number 123 of the VPS extension number 165 directly assign 165 6123 to a One touch Dialling button When pressing this button the outgoing message OGM of the mailb...

Page 272: ...call you back The caller leaves a message If the call reroutes to the floating extension number of the VM DTMF Group or the extension in the VM DTMF group by such as the FWD feature when the VPS answe...

Page 273: ...FWD to the VPS Sequence Parameter Transmitted Command In AA Service Mode In VM Service Mode Answer by Mailbox De fault Switching to VM command Re cording message command 6 H H Mailbox No Recording me...

Page 274: ...ler can leave a message in the mailbox of the desired extension 1 12 1 Call Transfer The extension user should use the Voice Mail VM Transfer button when transferring a call to the mailbox of the VPS...

Page 275: ...reby notifying the extension user that there is a message waiting in his mailbox When the Message button light turns on pressing the button allows the extension user to play back the messages stored i...

Page 276: ...t DND 1 3 1 3 Do Not Disturb DND 4 Answer The called extension has answered the call 5 FWD VM RBT FWD to Voice Mail ringback tone The called extension has set FWD to VPS and the PBX is calling another...

Page 277: ...answers the call and the PBX sends the Follow on ID to the VPS 5 22 3 8 1 VM DTMF Group System Settings Timing Waiting Time before Sending Follow on ID It is possible to assign the time period betwee...

Page 278: ...Type Ext No Floating Ext No for Voice Mail Transfer 6 10 4 2 1 Portable Station Extension Settings Option 1 Programmed Mailbox No 6 13 4 2 3 Portable Station Flexible Button Type Ext No Floating Ext...

Page 279: ...sion number with the required command after the VPS answers the call Therefore the caller can leave a message without knowing the mailbox number 5 Transfer Recall to a Mailbox of the VPS If a call is...

Page 280: ...the setting of each MSN 1 1 1 4 Multiple Subscriber Number MSN Ringing Service 12 6 10 4 MSN Table MSN Tenant Number VM Trunk Group No Example For DID Calls Each location number can have its VM trunk...

Page 281: ...f the call reaches the VPS after redirection by for example the Intercept Routing feature 10 Status Notification to the VPS After the call is redirected by the VPS the PBX sends the status of the redi...

Page 282: ...sonal Identification Number PIN To prevent unauthorised monitoring it is recommended the LCS user assign an extension PIN This PIN will be required when setting LCS 1 28 1 Extension Personal Identific...

Page 283: ...ings Option 4 LCS Recording Mode 6 13 4 2 3 Portable Station Flexible Button Type Ext No Floating Ext No for Two way Record Ext No Floating Ext No for Two way Transfer Ext No Floating Ext No for Voice...

Page 284: ...User Manual References 1 10 5 If a Voice Processing System is Connected 3 1 2 Settings on the Programming Mode 3 2 2 Manager Programming 284 Feature Guide 1 24 3 Voice Mail DPT Digital Integration...

Page 285: ...outside party b While a call is ringing at the PS c While the PS is in idle status PBX CS Handover Calls will not be disconnected CS CS Interface However Handover is not available in any of the follo...

Page 286: ...TDA600 2 10 Connection of DECT Portable Stations 2 11 Connection of 2 4 GHz Portable Stations 2 12 Connection of DECT 6 0 Portable Stations 2 3 2 EMEC Card KX TDA6105 PC Programming Manual References...

Page 287: ...1 Sales 2 Sales 3 Incoming Trunk Call Information Display Called Party s Name Number Caller s Name Number Caller s Name Number PS01 PS02 PS03 PS04 PS05 PS06 PS07 Constituent PS Ring Group 1 Floating E...

Page 288: ...ution Group Features All PS users in the group can use the Log in Log out feature Wrap up feature and ICD Group button for the group The CS may often be busy as each PS in the group uses one chan nel...

Page 289: ...S in a PS ring group has set the DND feature for trunk calls the PS will not ring when an intercom call or a trunk call arrives at the PS ring group 1 3 1 3 Do Not Disturb DND For calls directed to PS...

Page 290: ...Feature Guide References 3 1 Capacity of System Resources 290 Feature Guide 1 25 2 PS Ring Group...

Page 291: ...alling Directo ry Makes a call by selecting from a common directory of extension names Shortcut Directory Accesses a feature by selecting from a private directory of feature names and numbers Quick Di...

Page 292: ...number or and or display operation The flexible buttons and the display are customised through PS programming The button assignment is the same for the PT 1 20 2 Flexible Buttons Some special feature...

Page 293: ...8 3 Call Monitor e During Consultation Hold f During a broadcasting call 1 16 1 Broadcasting Wireless XDP Parallel Mode can only be set from a PS The wired telephone can accept or deny this feature t...

Page 294: ...lection 1 21 1 2 Calling Connected Line Identification Presentation CLIP COLP CLIR and COLR Setting 1 21 1 2 Calling Connected Line Identification Presentation CLIP COLP Extension Personal Identificat...

Page 295: ...ences 1 11 9 Parallelled Telephone 2 2 1 Class of Service COS User Manual References 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Feature Guide 295 1 25 5 Wireles...

Page 296: ...s desk Example PBX 1 TIE Line Network TIE Line PBX 2 Outside Caller Telephone Company Virtual PS 2 Virtual PS 1 Dials 201 Extn 201 Fwd to outside destination Extn 202 Fwd to destination at other PBX T...

Page 297: ...st extension of an ICD Group provides the ICD Group with a dedicated message box that is not shared with an actual extension 1 17 8 Built in Simplified Voice Message SVM Conditions To use this feature...

Page 298: ...ormat Type and Contents The following three types of output format can be selected through system programming Pattern A 80 digits without call charge information 1 2 3 4 5 6 7 8 9 Duration 8 00 00 00...

Page 299: ...contents which are based on the numbers in the previous pattern examples For the programmable items refer to the following Programmable Items Number in the Pattern Item Description 1 Date Shows the da...

Page 300: ...dded before I Outgoing Intercom Call Shows the dialled extension number followed by EXT Log in Log out Shows the log in or log out status Check in Check out Shows the check in or check out status 1 27...

Page 301: ...runk calls are shown 13 1 11 1 Main SMDR Print Information Incoming Call 805 SMDR Incoming Call Printing Outgoing intercom call Controls whether the outgoing intercom calls are recorded 13 1 11 1 Main...

Page 302: ...y month year year month day year day month 13 1 11 1 Main SMDR SMDR Format Date Format Received call Controls whether the time of receiving an incoming trunk call is shown 13 1 11 1 Main SMDR Options...

Page 303: ...PBX has sent out all dialled digits to the telephone company and this timer expires the PBX starts counting the call A display PT shows the elapsed time of the call The starting time and the total dur...

Page 304: ...s on SMDR when a trunk port is connected directly to the telephone company not a host PBX This is allowed when the long distance code e g 0 is assigned as the Host PBX Access code All local calls e g...

Page 305: ...lling DID Direct Dialling In DDI 1 1 1 4 Multiple Subscriber Number MSN Ringing Service 1 2 2 7 Log in Log out 1 5 4 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 1 12 1...

Page 306: ...eprogrammed as Started work and message 2 as Finished work employees can sign in by selecting message 1 when starting work and sign out by selecting message 2 when finishing A connected PC can then be...

Page 307: ...rges The call charge rate per meter indication is programmable on a trunk group basis Calculation Method The margin or tax rate must consist of four digits two digits before and after the decimal xx x...

Page 308: ...er Conditions General Call Charge Reference by Call Charge Reference Button A display telephone user can check the total call charge for his own extension using the Call Charge Reference button A flex...

Page 309: ...swer Detection PT Programming Manual References 010 Charge Margin 011 Charge Tax 012 Charge Rate per Unit 130 Decimal Point Position for Currency 131 Currency 491 Pay Tone Signal Type KX TDA100 KX TDA...

Page 310: ...ontrol Call Billing for Guest Room Charges for calls from guest rooms can be logged and output as a guest bill 1 27 3 Call Billing for Guest Room Remote Wake up Call An extension designated as the hot...

Page 311: ...rges as well as call charges can be printed If necessary the guest charge data entered can be edited later and the bill reprinted Cleaned up KX TDA30 KX TDA100 KX TDA200 only Switches the status of se...

Page 312: ...of each type of Room Status Control button can be assigned Extensions associated with rooms must be one of the following types PT including IP PT SLT ISDN Extension T1 OPX PSs cannot be checked in an...

Page 313: ...6 1 4 Last Number Redial 1 9 3 Extension Dial Lock 1 26 1 Station Message Detail Recording SMDR 1 28 4 Timed Reminder User Manual References 1 11 1 Using the Telephones in a Hotel type Environment Ho...

Page 314: ...for Telephone Checkout Billing Bill SMDR for Minibar Checkout Billing Bill SMDR for Others A name that appears on the display telephone of the hotel operator 8 2 6 2 Hotel Charge Bill Checkout Billin...

Page 315: ...number and name E A list of all calls made and call charges using the same format as SMDR output Pattern B 1 26 1 Station Message Detail Recording SMDR F The total charge for each charge item and tax...

Page 316: ...nsion PIN 8 2 6 2 Hotel Charge Bill Checkout Billing LCD for Telephone 8 2 6 2 Hotel Charge Charge Margin Tax Margin Rate for Telephone Margin Tax Tax Rate for Telephone Margin Tax Tax Rate for Miniba...

Page 317: ...ect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b Selecting complex random PINs that cannot be easily guessed c Changing PINs regularly Extension PIN Lock If t...

Page 318: ...l References 005 Extension Personal Identification Number PIN User Manual References 3 1 2 Settings on the Programming Mode 3 2 2 Manager Programming 318 Feature Guide 1 28 1 Extension Personal Identi...

Page 319: ...can be programmed not to be cancelled by this feature Conditions Extension Dial Lock 1 9 3 Extension Dial Lock and the extension personal identification number PIN 1 28 1 Extension Personal Identifica...

Page 320: ...PT Programming Manual References None User Manual References 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear 320 Feature Guide 1 28 2 Extension Feature Clear...

Page 321: ...ing Extension has been activated the new extension number of the PT must be assigned as the paired extension through system programming If PC programming is being performed for extensions whose extens...

Page 322: ...rough system programming To use the voice message feature An extension assigned as the manager can record messages 1 17 5 Outgoing Message OGM A different message can be assigned for each time mode da...

Page 323: ...1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features Feature Guide 323 1 28 4 Timed Reminder...

Page 324: ...ed Reminder Tone 3A 3B This tone is heard when A called PS is being searched for The recording time used by the Built in Simplified Voice Message feature reaches the limit 1 Any of the features below...

Page 325: ...atterns have a default 3 3 1 Tones Ring Tones Only dial tone 1 is sent to the extensions in the VM DPT DTMF group 1 24 1 Voice Mail VM Group PC Programming Manual References 4 17 2 9 System Options Op...

Page 326: ...the call making operation Hands free Answerback mode Voice calling mode Alternate Receiving Ring Voice c Sent when making a call to or from a doorphone Tone 3 2 Sent just before a conversation is est...

Page 327: ...Answer Confirmation Tone Tone 3 1 Start Talking after Making Call Call from Doorphone Confirmation Tone Tone 3 2 Start Talking after Answering Call Confirmation Tone Tone 4 1 Start Conference Confirma...

Page 328: ...Digital 64 kbps 24 channels E1 Digital 64 kbps 30 channels BRI PRI QSIG Digital ISDN 2B D 30B D 23B D VoIP Internet Protocol IP The available interfaces depend on the cards installed in the PBX 3 14 1...

Page 329: ...is connected to extension 2011 of PBX 2 Case 2 Extension 1011 of PBX 1 dials extension number 3011 Extension 1011 of PBX 1 is connected to extension 3011 of PBX 3 b PBX Code Method Access with PBX Cod...

Page 330: ...s possible to assign an extension of another PBX as the destination of incoming trunk calls to the own PBX It is also possible to forward calls using a virtual PS Using this method trunk calls receive...

Page 331: ...PBX 1 PBX 2 PBX Code 952 PBX Code 951 Explanation An outside caller dials 123 4567 The call reaches the destination extension 1011 of PBX 1 and the call is forwarded transferred or intercepted to ext...

Page 332: ...2 Extn 2011 Explanation 1 Extension 1011 of PBX 1 dials the Trunk Group Access number of PBX 1 8 trunk group number 02 TRG2 Idle Line Access number of PBX 2 9 and telephone number 211 4567 4 8 2 6 1...

Page 333: ...Extension 1011 of PBX 1 dials the TIE line access number 7 PBX code 952 Idle Line Access number of PBX 2 9 and telephone number 211 4567 or dials the Trunk Group Access number of PBX 1 8 trunk group n...

Page 334: ...e TRG 2 Extn 2011 Explanation 1 Extension 1011 of PBX 1 dials the Idle Line Access number of PBX 1 9 and telephone number 211 4567 2 PBX 1 modifies the call adds the Idle Line Access number of PBX 2 9...

Page 335: ...TIE line call can make a trunk call through this PBX i e PBX 2 depends on the COS that is assigned to the trunk group of this PBX that the incoming TIE line is connected to If the COS of the trunk gro...

Page 336: ...4567 Outside Party Interface Extn 1011 PBX 1 Trunk Trunk Dials 8 02 9 211 4567 211 4567 211 4567 Telephone Company Extn 1012 Extn 2001 Dials 8 02 verification code entry feature no verification code...

Page 337: ...arty through PBX 2 because COS 2 is not blocked from accessing TRG 3 of PBX 2 PBX Code Method Access with PBX Code TIE Line Network TIE Line 952 9 211 4567 Outside Party Interface Extn 1011 PBX 1 PBX...

Page 338: ...Line Network TIE Line 952 1011 Forwarded Transferred Intercepted to 211 4567 Outside Party Extn 1011 Extn 1011 Trunk Trunk Dials 7 952 1011 211 4567 Telephone Company PBX 1 PBX Code 951 PBX 2 PBX Cod...

Page 339: ...Routing and Modification Table is referenced by the PBX to identify the trunk route when an extension user makes a TIE line call It is necessary to make unified tables with all PBXs in the TIE line n...

Page 340: ...cation Removed No of Dig its Added No Removed No of Dig its Added No 01 2 1 0 02 3 1 0 2 0 03 4 2 0 Explanation Location 01 The hunt sequence by dialling 2XXX The 1st route trunk group TRG 1 Sending n...

Page 341: ...G Dial Modification TRG Dial Modification Removed No of Dig its Added No Removed No of Dig its Added No 01 952 1 0 02 953 1 0 2 3 953 03 954 2 3 954 Explanation Location 01 The hunt sequence by dialli...

Page 342: ...tch is found in the table the call will be modi fied according to the table and send to the corre sponding PBX PBX 3 3 The number sent from PBX 2 3011 is an exten sion number of PBX 3 The call is rece...

Page 343: ...the match is found in the table the call will be modified according to the table and send to the corresponding PBX PBX 3 3 The number sent from PBX 2 953 1011 has the PBX code of PBX 3 953 The call i...

Page 344: ...a TIE line access no or an other PBX extension no in the flexible numbering plan of the own PBX Is the trunk group available Yes Is there an idle trunk in the trunk group Is the leading number abc or...

Page 345: ...er have the own PBX code 951 Does the corresponding extension exist Removes the own PBX code 951 Modified number 0511033 9511033 0511033 1 Remove the first 3 digits 2 Add 9 Yes Is the corresponding ex...

Page 346: ...000 Extn 1999 Extn 2000 Extn 2999 A Master B Master C Master QSIG Network A Slave C Slave B Slave Extn 3000 Extn 3999 TIE Line Call by Own PBX Extension Number TIE line calls can be made using your ow...

Page 347: ...D can be activated The Inter digit time can be assigned for TIE line calls 4 4 2 3 Timers Counters Miscellaneous Incoming Call Inter digit Timer TIE PC Programming Manual References 3 14 1 1 Slot Port...

Page 348: ...1 2 Call Forwarding FWD 1 9 1 Toll Restriction TRS Call Barring Barring 1 10 1 Automatic Route Selection ARS 1 12 1 Call Transfer 1 17 6 Direct Inward System Access DISA 2 3 6 Flexible Numbering Fixe...

Page 349: ...outer IP GW PBX 3 IP GW Extn 3000 Extn 3999 Dials 2999 Private IP Network Router Router Telephone Company TRG 1 TRG 2 Required Programming PBX For making a call ARS programming 1 10 1 Automatic Route...

Page 350: ...n 1011 012 345 1011 IP GW IP GW Dials 7 20 1011 Private IP Network Telephone Company area code 098 Telephone Company area code 012 PBX code 20 PBX code 30 012 345 1011 The leading numbers of extension...

Page 351: ...4 QSIG Standard Features TRS Call Barring settings apply to calls rerouted to public trunks Installation Manual References 2 3 8 IP GW4 Card KX TDA3480 PC Programming Manual References 3 34 1 1 Slot...

Page 352: ...s a private call the call is received by the TIE line service method If it is a public call the call is received by the Incoming Trunk Call Distribution method DIL DDI MSN which is assigned on the tru...

Page 353: ...s 123 4321 PC Programming Manual References 3 14 1 1 Slot Port Property BRI Port Network Numbering Plan Trunk Property 3 16 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 KX TDA600 only Network N...

Page 354: ...ification Presentation CLIP COLP and Calling Connected Name Identification Presenta tion CNIP CONP by QSIG Calling Line Identification Re striction CLIR Prevents the caller s CLI being presented to th...

Page 355: ...n Presentation CLIP COLP and Calling Connected Name Identification Presenta tion CNIP CONP by QSIG Call Forwarding CF by QSIG Forwards a call to the QSIG network 1 30 4 3 Call Forwarding CF by QSIG Ca...

Page 356: ...is answered CLIP CNIP Example 1 Dials 202 2 John 101 is displayed PBX 1 PBX 2 CLIP 101 CNIP John Called party Extn No 202 Caller Extn No 101 Extn Name John COLP CONP Example PBX 2 PBX 1 FWD IRNA etc...

Page 357: ...erty BRI Port Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY 3 16 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Servi...

Page 358: ...runk Calls 1001 Call to 2000 1 Forwarded to 1001 2 3 Extn 1000 Extn 1000 1 Extension 1000 of PBX 1 dials extension number 2000 and the call is sent to ex tension 2000 of PBX 2 through QSIG network 2 T...

Page 359: ...routing CT CCBS AOC D AOC E 3PTY 3 16 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY...

Page 360: ...number 2000 and the call is sent to ex tension 2000 of PBX 2 through QSIG network 2 The call is transferred from extension 2000 to extension 1001 of PBX 1 3 The call between PBX 1 and PBX 2 is releas...

Page 361: ...CT CCBS AOC D AOC E 3PTY 3 16 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 KX TDA600 only Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E 3PTY PT Progr...

Page 362: ...CCBS To receive and send CCBS receiving and sending CCBS must be enabled individually on an ISDN QSIG port basis through system programming An extension user can set only one CCBS The last setting is...

Page 363: ...3 Extn 2001 Extn 2002 Extn 4001 1001 busy Extn 1001 Extn 2002 Monitor extension Monitor extension Programming Procedure 1 Routing Table Assignment TIE Line Routing and Modification tables must have be...

Page 364: ...ceive information from other PBXs forward it to other QSIG ports of the PBX Set the transmission setting for each port according to the layout of your network so that extension status information can...

Page 365: ...registered here can be assigned to NDSS buttons 11 2 9 2 Network Data Transmission Network Extension No Network Monitor Extensions Table Index No Network Extn No Network Extn Name 001 2001 Branch 1 T...

Page 366: ...or KX TDA3820 SD Memory Card for Software Upgrade If using an IP GW4E card KX TDA0484 the firmware not LPR of the card must be version 1 2 or later If using a PRI23 card KX TDA0290 the LPR software of...

Page 367: ...IP network if extension status information is lost by the network in some cases an NDSS button may not be able to display the status of the relevant extension NDSS can not be used when two PBXs are ne...

Page 368: ...2 1 7 Releasing Network Direct Station Selection NDSS Monitor 368 Feature Guide 1 30 5 QSIG Enhanced Features...

Page 369: ...Quick Setup No Yes 2 FWD to a Mailbox of the VPS Yes Yes 3 Intercept Routing to a Mailbox of the VPS Yes Yes 4 Transferring to a Mailbox of the VPS No Yes 5 Transfer Recall to a Mailbox of the VPS No...

Page 370: ...enters extension number 201 so the call is transferred over the private network to extension 201 If extension 201 does not answer mailbox 201 in the VPS will answer it and play the appropriate messag...

Page 371: ...30102 Hello I am not at my desk right now Mailbox 730102 7 30 102 TIE line access no Extn no PBX code Explanation Extension 102 does not answer the trunk call so the call is forwarded to the VPS using...

Page 372: ...ISDN Standard PBX Code Method The number used in this method must be no more than 8 digits When using a mailbox number containing more than 5 digits the version of the KX TVM series VPS must be 2 1 M...

Page 373: ...ls together PBX 2 PBX 1 Private network PBX 5 PBX 4 PBX 3 ICD Group ICD Group ICD Group ICD Group Telephone Company ICD Group Virtual PS 1 Virtual PS 2 Virtual PS 3 Virtual PS 4 Conditions Hardware Re...

Page 374: ...PT Programming Manual References None Feature Guide References 1 2 2 3 Outside Destinations in Incoming Call Distribution Group 1 25 6 Virtual PS 374 Feature Guide 1 30 6 Network ICD Group...

Page 375: ...ming call to one other PBX Therefore if a PS is registered at 3 other PBXs 3 private network channels are needed to forward a single call to all of the PBXs Each PBX can store the current communicatio...

Page 376: ...t is registered to the call will be redirected to the overflow destination of the ICD Group Handover from one PBX to another PBX during a conversation is not possible PC Programming Manual References...

Page 377: ...r details on how to register IP PTs refer to the Information about IP Proprietary Telephones leaflet The following features cannot be used with an IP PT XDP 1 11 9 Parallelled Telephone Digital XDP 1...

Page 378: ...KX NT300 series IP PT can automatically connect to a secondary PBX when the primary PBX becomes disconnected Installation Manual References KX TDA30 2 4 5 IP EXT4 Card KX TDA3470 KX TDA100 KX TDA200 2...

Page 379: ...attached to the DPT The PC monitors the status of the DPT and controls the DPT PBX PC USB DPT 2 Third Party Call Control A CTI Server is connected to the PBX using 1 the USB port of the PBX or 2 the...

Page 380: ...rst Party Call Control and Third Party Call Control Type API Protocol First Party Call Control TAPI 2 1 Third Party Call Control ECMA CSTA Phase 3 TAPI 2 1 The operating system of PC or CTI Server req...

Page 381: ...KX TDA0410 2 9 4 First Party Call Control CTI Connection 2 14 1 Connection of Peripherals PC Programming Manual References 3 44 1 1 Slot Card Property CTILINK KX TDA100 KX TDA200 KX TDA600 only 4 8 2...

Page 382: ...be used with the PC Phone or PC Console Pop up Screen An image containing information about the caller appears when a call is received Voice Memo Conversations are recorded at any time and can be save...

Page 383: ...1 Slot Port Property Extension Port DPT Type Type DPT Type Location No PT Programming Manual References 601 Terminal Device Assignment Feature Guide References 3 1 Capacity of System Resources Featur...

Page 384: ...Outside Destinations in Incoming Call Distribution Group Cellular Phone XDP Parallel Mode A PT user can set up to 4 cellular phones to ring in parallel for in coming calls 1 2 2 3 Outside Destinations...

Page 385: ...Section 2 System Configuration and Administration Fea tures Feature Guide 385...

Page 386: ...that they can act as completely different extensions To use XDP mode XDP mode must be enabled on the port through system programming Conditions Automatic Detection on Super Hybrid Port A DPT SLT or PT...

Page 387: ...6 17 4 3 DSS Console Pair Extension PT Programming Manual References 007 DSS Console Paired Telephone 600 EXtra Device Port XDP Mode Feature Guide 387 2 1 1 Extension Port Configuration...

Page 388: ...1 Toll Restriction TRS Call Barring Barring l 1 9 3 Extension Dial Lock m 1 9 5 Walking COS n 1 11 8 Trunk Call Limitation o 1 12 1 Call Transfer p 1 17 2 Door Open q 1 17 6 Direct Inward System Acces...

Page 389: ...ual References 2 1 8 COS Programming 602 Class of Service Feature Guide References 3 1 Capacity of System Resources User Manual References 1 2 7 Calling without Restrictions Feature Guide 389 2 2 1 Cl...

Page 390: ...ser group 5 7 3 2 User Group 603 Extension User Group Assignable Extensions PT SLT PS ISDN Extension T1 OPX Example Extension User Group 1 Extn 100 Extn 101 Extension User Group 2 Extn 102 Extn 103 Ex...

Page 391: ...ion Hunting Group Member List 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Member 4 Incoming Call Distribution Group An incoming call distribution group is a group of extensions wh...

Page 392: ...ings Member List 660 VM Group Floating Extension Number Example DPT Port PBX VM DPT Group DPT Port DPT Port DPT Port DPT Port SLT Port SLT Port SLT Port SLT Port VPS DPT Digital Integration VM DTMF Gr...

Page 393: ...Incoming Call Distribution Group Floating Extension Number 623 Incoming Call Distribution Group Name 640 Extension User Groups of a Paging Group 650 Extension User Groups of a Pickup Group 660 VM Gro...

Page 394: ...System Management Each of the following system management items can be assigned to each tenant a Tenant Operator extension number floating extension number of incoming call distribution group none 2...

Page 395: ...l 001 System Speed Dialling Number Conditions Tenant to Tenant Call Block The following features can be restricted based on the COS for each extension not based on the tenant by the Internal Call Bloc...

Page 396: ...elong to one tenant because the following features are determined on a tenant basis 1 2 2 1 Incoming Call Distribution Group Features SUMMARY Music on Hold while a call is waiting in the queue The Tim...

Page 397: ...le Tenant Number 12 6 10 4 MSN Table MSN Tenant Number PT Programming Manual References 001 System Speed Dialling Number 006 Operator Assignment 320 ARS Mode 711 Music on Hold Feature Guide References...

Page 398: ...itching mode day lunch break night mode can be changed manually 2 Time Table Each tenant has a Time Table used for the Automatic Switching mode The Start and or End time of each mode can be set for ea...

Page 399: ...each DID DDI number and a tenant Time Table number is assigned to each DID DDI number DIL table can be programmed for each trunk and a tenant Time Table number is assigned to each trunk DID DDI Table...

Page 400: ...et the following three time periods for break mode per day Break 1 Start Break 1 End Day restart Break 2 Start Break 2 End Day restart Break 3 Start Break 3 End Day restart Time Service Switching Mode...

Page 401: ...e PT Programming Manual References 101 Time Service Switching Mode 102 Time Service Starting Time 514 Time Service Manual Switching Feature Guide References 1 9 1 Toll Restriction TRS Call Barring Bar...

Page 402: ...rding to the corresponding time mode If the Tenant Service is in use The call is directed to the extension s tenant operator If a tenant operator is not assigned the call is directed to the PBX operat...

Page 403: ...of an extension re motely and a verification code PIN PIN Lock is also unlocked 1 28 1 Extension Personal Identification Number PIN 1 9 6 Verification Code Entry Required Remote Extension Dial Lock Se...

Page 404: ...be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b Selecting complex random PINs that cannot be easily guessed...

Page 405: ...USB port USB Module attached to a DPT Using the LAN interface A CTI LINK card KX TDA100 KX TDA200 KX TDA600 only or an IP GW4 card KX TDA30 only must be installed Using a modem through an SLT port 1 A...

Page 406: ...An AT command can be sent to the modem automatically when it is connected to the Serial Interface RS 232C port AT commands can be programmed beforehand through system programming to initialise the mo...

Page 407: ...ces 13 1 11 1 Main Remote Password System Password PC Programming User Level Password System Password PC Programming Administrator Level Password System Password PC Programming Installer Level PT Prog...

Page 408: ...to perform system or manager programming at one time The maximum number of simultaneous programmers that each PBX supports is as follows one system programmer 63 personal programmers one manager prog...

Page 409: ...User Manual References 3 1 Customising Your Phone Personal Programming 3 2 Manager Programming 3 3 Customising Your System System Programming Feature Guide 409 2 3 2 PT Programming...

Page 410: ...ler Used with the installer level programmer code to access in staller level PC programming All system programming set tings are available The three programmer codes used for PC programming can be set...

Page 411: ...ramming Manual References 2 1 2 Access Levels 13 1 11 1 Main Password PT Programming Manual References None Feature Guide References 3 1 Capacity of System Resources Feature Guide 411 2 3 3 Password S...

Page 412: ...e 1 with is selected must prefix all feature numbers except access numbers when an extension user wants to use a feature Example Call Pickup feature number Type 1 with 41 Type 2 without 41 For default...

Page 413: ...ecome 1 00 AM on the end date Note If the Timed Reminder Wake up call is set On the summer time start date the setting between 2 00 AM and 3 00 AM will not happen On the summer time end date the setti...

Page 414: ...PT Programming Manual References None Feature Guide References 1 21 1 1 Integrated Services Digital Network ISDN SUMMARY 1 28 4 Timed Reminder 414 Feature Guide 2 3 5 Automatic Setup...

Page 415: ...can be assigned as follows Numbering schemes 1 64 Leading number up to three digits Additional number up to two digits default two digits b Feature Numbers A number of up to four digits consisting of...

Page 416: ...ing Number None 24 34 24 Extension Numbering Scheme 16 Leading Number None 25 35 25 Extension Numbering Scheme 17 Leading Number None 26 36 26 Extension Numbering Scheme 18 Leading Number None 27 37 2...

Page 417: ...kup 40 40 40 Directed Call Pickup 41 41 41 TAFAS Calls through an External Pag er 42 42 42 Group Paging answer 43 43 43 Automatic Callback Busy cancel CCBS cancel 46 46 46 User Remote Operation Walkin...

Page 418: ...Both 714 714 714 Group FWD set cancel External 715 715 715 Group FWD set cancel Internal 716 716 716 Call Pickup Deny set cancel 720 720 720 Paging Deny set cancel 721 721 721 Walking Extension 727 7...

Page 419: ...to register Quick Dialling numbers that overlap with other registered numbers This is used for Automatic Rerouting of Calls via a Private IP Network to Public Trunks 2 Flexible Numbering available whi...

Page 420: ...ll Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 If a feature number includes or rotary SLT users cannot use it ISDN extension users cannot use the fol...

Page 421: ...Programming Manual References 100 Flexible Numbering Feature Guide References 1 24 1 Voice Mail VM Group 1 25 1 Portable Station PS Connection 3 1 Capacity of System Resources User Manual References...

Page 422: ...ance Used to access the PC programming mode through the ISDN interface on a PC 699 Group Incoming Call Distri bution Group Used to call an incoming call distribution group 1 2 2 1 Incoming Call Distri...

Page 423: ...oup Name 660 VM Group Floating Extension Number 700 External Pager Floating Extension Number 730 Outgoing Message OGM Floating Extension Number 731 Outgoing Message OGM Name 811 Modem Floating Extensi...

Page 424: ...ain Board There are two types Type 1 PT display except for PT system programming 2 3 2 PT Programming 5 languages max Type 2 PT system programming data one language max LPR software on a slot card sof...

Page 425: ...within the same shelf An extension card cannot have a Power Failure Connection with a trunk card of another shelf Through system programming it is possible to allow trunk calls that are established du...

Page 426: ...power is restored and the Main Board is recovering The BRI2 one port card can also be used for Power Failure Connections For details about Power Failure Connections refer to the Installation Manual In...

Page 427: ...ord the event System Restart in the error log Conditions In the event of a power failure PBX memory is protected by a factory provided lithium battery There is no memory loss except the memories of Au...

Page 428: ...ple Item Description 1 Error Code Shows 3 digit error code 2 Sub Code Shows five digit sub code XYYZZ X Shelf number 1 4 YY Slot number 00 11 ZZ Physical port number 01 16 Conditions System Alarm Butt...

Page 429: ...4 3 DSS Console Type 13 1 11 1 Main SMDR Print Information Error Log Maintenance Local Alarm Display Extension 1 Extension 2 Maintenance Daily Test Start Time Set Maintenance Daily Test Start Time Ho...

Page 430: ...430 Feature Guide 2 4 3 Local Alarm Information...

Page 431: ...Section 3 Appendix Feature Guide 431...

Page 432: ...0 entries trunk group Multiple Subscriber Number MSN 10 entries per ISDN BRI port Number of Characters of Name 20 Printing message 8 Queuing Time Table 64 128 Ring Tone Pattern Plan 8 Simultaneous Pro...

Page 433: ...0 32 digit entries With EMEC or MEC Additional 1000 32 digit en tries tenant Groups Item KX TDA30 KX TDA100 KX TDA200 KX TDA600 Broadcasting Group 8 32 members group Call Pickup Group 64 96 Idle Exten...

Page 434: ...0 records extn 3200 records system Outgoing Call Log PS 100 records extn 140 records system 100 records extn 640 records system 100 records extn 2560 records system Incoming Call Log PT 100 records ex...

Page 435: ...Hotel Operator 4 Charge Rate 7 digits including a decimal Charge Denomination 3 currency characters symbols Networking Item KX TDA30 KX TDA100 KX TDA200 KX TDA600 TIE Line Routing and Modification Tab...

Page 436: ...for User for PT Programming 4 10 digits Manager Password 4 10 digits Programmer Code Item KX TDA30 KX TDA100 KX TDA200 KX TDA600 Installer Level Programmer Code 4 16 characters Administrator Level Pr...

Page 437: ...table below lists the features that are available depending on the PBX model KX TDA30 KX TDA100 KX TDA200 KX TDA600 1 6 1 3 KX T7710 One touch Di alling 1 7 1 Primary Directory Num ber PDN Secondary D...

Page 438: ...on Tone 1 1 s Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 Trunk Call Limit Warnin...

Page 439: ...Hold Alarm Tone 15 s Call Waiting Tone 1 Single Double Triple S Double 1 s Call Waiting Tone 2 Ring Tone Patterns Default OR 1 s The duration of a ring tone may vary by country area Feature Guide 439...

Page 440: ...ept Routing 1 4 1 2 Line Preference Incoming 1 5 3 Intercom Call 1 5 5 2 Line Preference Outgoing 1 9 5 Walking COS 1 12 1 Call Transfer 1 17 6 Direct Inward System Access DISA 1 18 2 Incoming Call Lo...

Page 441: ...od Changed Contents 1 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 1 9 1 Toll Restriction TRS Call Barring Barring 1 13 4 Music on Hold 1 17 5 Outgoing Message OGM 1 17 6 Direct Inward Syst...

Page 442: ...ber Notification to the VPS Changed Contents 1 2 2 2 Group Call Distribution How the Group Call Waiting Feature Activates 1 4 1 3 Call Pickup Directed Call Pickup 1 15 1 Paging Paging Group 1 20 1 Fix...

Page 443: ...edial 1 9 1 Toll Restriction TRS Call Barring Barring 1 20 2 Flexible Buttons 1 25 1 Portable Station PS Connection 1 26 1 Station Message Detail Recording SMDR 1 28 4 Timed Reminder 1 32 1 Computer T...

Page 444: ...Calls via a Private IP Network to Public Trunks 1 30 5 2 Centralised Voice Mail 1 30 6 1 PS Roaming by Network ICD Group 1 33 1 Cellular Phone Features SUMMARY Changed Contents 1 2 2 1 Incoming Call D...

Page 445: ...inations in Incoming Call Distribution Group 1 17 6 Direct Inward System Access DISA DISA Automatic Walking COS DISA Call Transfer from Outside Destination 1 30 6 1 PS Roaming by Network ICD Group 1 3...

Page 446: ...iction TRS Call Barring Barring 1 9 5 Walking COS 1 12 1 Call Transfer 1 13 4 Music on Hold 1 17 6 Direct Inward System Access DISA 1 18 1 Caller ID 1 18 2 Incoming Call Log 1 20 2 Flexible Buttons 1...

Page 447: ...ing DID Direct Dialling In DDI 1 1 1 6 Intercept Routing 1 5 4 6 Trunk Busy Out 1 12 1 Call Transfer 1 17 5 Outgoing Message OGM 1 17 6 Direct Inward System Access DISA 1 25 1 Portable Station PS Conn...

Page 448: ...all Pickup 1 11 9 Parallelled Telephone Digital XDP 1 15 1 Paging Paging Group 1 20 3 LED Indication Light Pattern of the Message Ringer Lamp Light Pattern of the Corresponding Extension Status Button...

Page 449: ...all Log 1 9 1 Toll Restriction TRS Call Barring Barring 1 20 2 Flexible Buttons 1 25 1 Portable Station PS Connection 1 26 1 Station Message Detail Recording SMDR 1 28 4 Timed Reminder 1 32 1 Computer...

Page 450: ...1 1 3 3 Call Waiting 1 6 1 4 Last Number Redial Outgoing Call Log 1 9 1 Toll Restriction TRS Call Barring Barring 1 20 2 Flexible Buttons 1 25 1 Portable Station PS Connection 1 26 1 Station Message D...

Page 451: ...1 32 1 Computer Telephony Integration CTI SD Memory Card required for some features only Feature Guide 451 3 4 10 KX TDA30 PSMPR Software File Version 2 2xxx...

Page 452: ...Calls via a Private IP Network to Public Trunks 1 30 5 2 Centralised Voice Mail 1 30 6 1 PS Roaming by Network ICD Group 1 33 1 Cellular Phone Features SUMMARY Changed Contents 1 2 2 1 Incoming Call D...

Page 453: ...Destinations in Incoming Call Distribution Group 1 17 6 Direct Inward System Access DISA DISA Automatic Walking COS DISA Call Transfer from Outside Destination 1 30 6 1 PS Roaming by Network ICD Grou...

Page 454: ...n TRS Call Barring Barring 1 9 5 Walking COS 1 13 4 Music on Hold 1 17 6 Direct Inward System Access DISA 1 18 2 Incoming Call Log 1 30 1 TIE Line Service Blocking trunk calls made through another PBX...

Page 455: ...4 6 Trunk Busy Out 1 12 1 Call Transfer 1 17 5 Outgoing Message OGM 1 17 6 Direct Inward System Access DISA 1 17 7 Automatic Fax Transfer 1 17 8 Built in Simplified Voice Message SVM 1 25 1 Portable...

Page 456: ...456 Feature Guide 3 4 13 KX TDA30 PSMPR Software File Version 5 0xxx...

Page 457: ...Index Feature Guide 457...

Page 458: ...QSIG 358 Call Forwarding FWD 68 69 Call Hold 173 Call Hold HOLD by ISDN 257 Call Hold Retrieve Deny 173 Call Hold Automatic 173 Call Log Incoming 226 Call Log Outgoing 108 Call Monitor 123 Call Park...

Page 459: ...ialling 110 Directory PS 291 DISA Direct Inward System Access 199 DISA AA Service DISA Built in Automated Attendant Number 199 DISA Automatic Walking COS 201 DISA Built in Automated Attendant Number D...

Page 460: ...n Group 61 Intercept Routing DISA Busy 200 Intercept Routing DISA DND 200 Intercept Routing DISA No Answer 200 Intercept Routing DISA No Dial 199 Intercom Call 86 Internal Call Block 38 Internal Call...

Page 461: ...o Tone Conversion 92 Q QSIG Enhanced Features 363 QSIG Standard Features 354 Queue Redirection Manual 58 Queuing Feature 57 Quick Dialling 112 Quick Setup 412 R Recall 158 Recording into the VPS Two w...

Page 462: ...Two way Recording into the VPS 282 U UCD Uniform Call Distribution 51 Unattended Conference 182 Uniform Call Distribution UCD 51 Upgrading Software 424 User to user Signalling Type 1 UUS 1 245 V Verif...

Page 463: ...Feature Guide 463 Notes...

Page 464: ...This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Pana...

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