When there are no available extensions in an incoming call distribution group, the group members can
receive the Call Waiting tone. To use this feature:
•
Select the Group Call Waiting mode through system programming. This determines the distribution
method for waiting calls.
•
Member extensions must assign the Call Waiting mode individually, or they will not be notified. (
®
[How the Group Call Waiting Feature Activates]
Group Call
Waiting Mode
Distribution
All
Group Call
Distribution Method
UCD
Priority Hunting
Ring
UCD/Priority Hunting/
Ring
Programming Conditions
Capable
Telephone
PT/PS with idle
ICD Group button
Any telephone
Group Call Waiting
Distribution Method
UCD
Priority Hunting
Not available*
Ring
Result
* Incoming calls enter the queue immediately. Member extensions do not receive the Call Waiting tone.
[Example]
Group Call Waiting mode: All
Group call distribution method
for idle extensions: UCD
All extensions hear the Call
Waiting tone (Ring).
•
•
[ICD Group Button for Group Call Waiting]
The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method
as follows:
a.
Ring:
The Group Call Waiting feature activates for all busy member extensions (even when the
extensions do not have ICD Group buttons) simultaneously for only one incoming call—additional calls
will wait in a queue.
b.
UCD/Priority Hunting:
The Group Call Waiting feature activates on an idle ICD Group button located
on busy member extensions in a certain order. (This order depends on the type: UCD or Priority
Hunting.) Calls will arrive at idle buttons until all ICD Group buttons are occupied—additional calls will
wait in a queue.
52
Feature Guide
1.2.2 Incoming Call Distribution Group Features
Summary of Contents for HYBRID IP-PBX KX-TDA200
Page 15: ...Section 1 Call Handling Features Feature Guide 15...
Page 91: ...User Manual References 1 2 1 Basic Calling Feature Guide 91 1 5 4 Trunk Call Features...
Page 113: ...User Manual References 1 2 2 Easy Dialling Feature Guide 113 1 6 1 Memory Dialling Features...
Page 156: ...3 1 2 Settings on the Programming Mode 156 Feature Guide 1 11 4 Headset Operation...
Page 175: ...User Manual References 1 4 2 Holding a Call Feature Guide 175 1 13 1 Call Hold...
Page 385: ...Section 2 System Configuration and Administration Fea tures Feature Guide 385...
Page 430: ...430 Feature Guide 2 4 3 Local Alarm Information...
Page 431: ...Section 3 Appendix Feature Guide 431...
Page 456: ...456 Feature Guide 3 4 13 KX TDA30 PSMPR Software File Version 5 0xxx...
Page 457: ...Index Feature Guide 457...
Page 463: ...Feature Guide 463 Notes...