Notes – Frequently asked questions
290
Playback
The clip cannot be played back.
•
The clip displaying
in the thumbnail screen cannot be played back.
is displayed on following clips.
– A clip shot with other device, a clip edited by an editing software
– Corrupted clip
•
is displayed on the clip in the thumbnail screen for the clips with different system frequency. Change the system
frequency.
•
The clip with different recording file format (MOV/MP4/AVCHD) is not displayed in the thumbnail screen. Change the recording
file format.
The clip cannot be deleted.
•
Cancel the protect on the clip.
•
It may not be possible to delete clips that have
displayed on them in the thumbnail screen.
Format the memory card if the clip is unnecessary.
All data recorded on the memory card will be deleted when it is formatted. Save the necessary data into a computer, etc.
Hot swap playback cannot be performed.
•
This unit does not support hot swap playback.
Connections with external devices
A TV/external monitor is properly connected, but images do not appear. Images are
stretched vertically.
•
Read the operating instructions for the TV/external monitor, and switch the input to suit the terminal connected.
•
Depending on the cable you have used to connect the TV/external monitor, change the settings on this unit. (
)
Images and audio not being output even when the TV/external monitor is connected to
this unit with an HDMI cable.
•
Check if the HDMI cable is connected correctly.
•
Insert the HDMI cable all the way in.
If the memory card is inserted in another device, it is not recognized.
•
Check that the device is compatible with the capacity or type of memory card (SDHC Memory Card/SDXC Memory Card) that
you inserted. Refer to the operating instructions of the device for details.
When connected by the USB cable, this unit is not detected by the other devices.
•
When connected to other devices using the battery, reconnect using the AC adaptor.
Computers
When connected by the USB cable, this unit is not detected by the computer.
•
After re-inserting the memory card into the unit, reconnect the USB cable.
•
Select another USB terminal on the computer.
•
Check the operating environment. (
Î
Operating environment (mass storage): 265
•
Connect the USB cable again after restarting the computer and turning on this unit again.
When the USB cable is disconnected, an error message will appear on the computer.
•
To disconnect the USB cable safely, double-click the
icon in the task tray and follow the instructions on the screen.