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Operations
Touchpad/External mouse
operations
Internal keyboard operations
Complete the PC-Diagnostic Utility and then
restart the computer
Click
(close)
Press
≪
Ctrl
≫
+
≪
Alt
≫
+
≪
Del
≫
If the touchpad does not operate properly, press
≪
Ctrl
≫
+
≪
Alt
≫
+
≪
Del
≫
to restart the computer, or press the power switch to turn
the power off, and then restart the PC-Diagnostic Utility.
Running the Diagnostic Check
Run this utility using the default settings in the Setup Utility.
If the Setup Utility or other settings will not allow hardware to be executed, the hardware icon will be displayed in gray.
1.
Connect the AC adaptor, and be enabled the wireless function.
During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.
2.
Start the Setup Utility.
1.
Click
(Start) -
(Settings) - [Update & Security] - [Recovery].
2.
Click [Restart now] under “Advanced startup”
*2
.
3.
Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
The computer restarts, and the Setup Utility screen appears.
If the password is requested, enter the Supervisor Password.
If you are using the computer after changing the settings from the status at the time of purchase, we recommend that you make a note
of the settings that are changed.
*2 : Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the actual screen messages. For
example, [Advanced start-up] may be displayed instead of [Advanced startup] in some language preference.)
3.
Press
≪
F9
≫
.
At the confirmation message, select [Yes] and press
≪
Enter
≫
.
4.
Press
≪
F10
≫
.
At the confirmation message, select [Yes] and press
≪
Enter
≫
.
The computer will restart.
5.
Press
≪
F2
≫
to display Setup Utility.
6.
Select the [Exit] menu, and then select [Diagnostic Utility].
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.
If the password is requested, enter the password.
The touchpad and the internal keyboard may not be used when each hardware checking is running. While checking, a vertical green pro-
gress bar (A) is displayed on the right side of the hardware icon.
You can perform the following operations by selecting the icons on the screen:
: Start the diagnostic check from the beginning.
: Stop the diagnostic check (After the process is stopped, you cannot resume it by selecting
).
: Display help (click the screen or press
≪
Space
≫
to return to the original screen).
You can check the status and results of the diagnostic check via the progress bar displayed on the right of the hardware icon.