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A peripheral device does not work.
Install the driver.
Contact the manufacturer of the device.
When operation resumes from sleep or hibernation, devices such as an external mouse and
cards may not function properly. In this case, restart the computer or reinitialize the device.
When
is displayed in the Device Manager, remove and insert the device. If the problem
persists, restart the computer.
When you set
[USB Port and Port Replicator]
to [Disabled] in the [Advanced] menu of the Setup
Utility, USB ports of port replicator are also disabled.
The computer may not recognize the connection/removal of some devices, or may not operate
normally with some devices.
1.
Right-click
(Start) - [Device Manager].
2.
Select the device, and remove the check mark for [Allow the computer to turn off this
device to save power] in [Power Management]. (This item may be unavailable for
some types of devices.)
In the case that a USB device does not work, remove the USB device and connect it again or
connect the USB device to another port.
Depending on the peripheral devices, it may not operate normally when connected to the USB
port with the continuous power supply function.
The connected mouse does not work.
Check the mouse connection.
Install the driver compatible with the connected mouse.
If the mouse does not work even after installing the driver, set
to [Disabled] in the
[Main] menu of the Setup Utility.
The RAM module is not recognized.
Insert the RAM module correctly.
Use the compatible RAM module (
).
Check the
in the Setup Utility.
If the RAM module is not recognized, turn off the computer and reinsert the RAM module.
You do not know the address map for IRQ,
I/O port address, etc.
You can check with the following procedure.
1.
Right-click
(Start) - [Device Manager].
2.
Click [View] - [Resources by type].
<Only for model with Serial Port>
The device connected to the serial port
does not work.
Check the connection.
The device driver may not work. Refer to the instruction manual of the device.
Do not connect 2 mouse devices simultaneously.
The I/O and IRQ you can use vary depending on the device. If the setting does not work, try
other settings in the Setup Utility.
<Only for model with dedicated GPS / GPS
on wireless WAN>
GPS does not work.
You can check the GPS status. (
Set airplane mode to OFF.
Airplane mode
*1
Confirm that Wireless LAN (Wi-Fi) is [On].
Confirm that Wireless WAN (Cellular) is [On].
If a USB 3.1 compatible device is used, GPS information may not be correctly received. In this
case, do any of the following.
Connect the USB device to the USB 3.1 port.
Use an extension cable (separately sold) compatible with USB 3.1.
If an external antenna for GPS can be used, use the external antenna, and keep some
distance between the external antenna and the USB device.