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Panasonic EB-3901, Colour Television

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Panasonic EB-3901 Colour Television Download Page 85

Problem

Cause and/or solution

Battery performance is poor

•

Try using eco mode to save battery power. See “eco mode”
(page 21).

•

Check all connections and charge the battery again.

•

Ambient temperature is too hot or too cold.

•

If the phone is out of range of a mobile network, the phone
continuously searches for an available mobile network and therefore
consumes more battery power.

•

Battery performance varies by usage conditions and degrades over
time.

•

The battery is a consumable item. If the amount of time the phone
can be used becomes dramatically shorter and repeated recharging
does not restore the battery’s performance, contact an authorised
service centre and request that your phone’s battery be replaced with
a new one.

Temperature error icon is
displayed

•

If you use the phone for an extended period of time while charging it,
the phone can become hot. Disconnect the phone from the AC
adaptor or power source and allow it to cool down before charging it
again. Features displayed in the notifications panel cannot be used
while the temperature error icon is displayed.

“Charging error” icon is displayed

•

Open the notifications panel and follow the on-screen instructions for
solving the problem.

Phone call issues

Problem

Cause and/or solution

Cannot make or receive calls

•

Make sure aeroplane mode is turned off. See
“Turning aeroplane mode on and off” (page 19).

•

Reception may be poor in the current location. Move to another area
and try again.

•

Remove and reinsert the SIM card. Make sure the SIM card is
inserted properly.

•

Confirm that the phone is connected to the correct network. See
“Selecting a specific network manually” (page 24).

•

You may have enabled calling features such as call forwarding or
fixed dialling that are preventing the phone from making/receiving
calls. See “Turning call forwarding on” (page 32) or
“Turning fixed dialling on and off” (page 33).

Calls are being dropped

•

The signal may be weak or reception may be poor. Move to another
area and try again.

Cannot make calls to contacts

•

Make sure you have entered the correct phone number for the
contact.

Can only make emergency calls

•

Confirm that the SIM card is inserted properly.

•

Confirm that the phone is connected to the correct network. See
“Selecting a specific network manually” (page 24).

User Guide

85

Troubleshooting

Summary of Contents for EB-3901

Page 1: ...ide Smartphone dL1 Model No EB 3901 Thank you for purchasing a Panasonic smartphone To ensure safe and proper operation of this product please read the included Important Information before using this product ...

Page 2: ...ustomising your phone 18 eco mode 21 Storage 22 Stereo headset 22 Connecting to networks 24 Connecting to mobile networks 24 Connecting to Wi Fi networks 25 Using Wi Fi Direct 27 Creating a Wi Fi hotspot 27 Connecting to VPNs 28 Phone 29 Making calls 29 Using other features during a call 30 Answering calls 30 Call log 31 Voicemail 31 Call forwarding 32 Call waiting 32 Conference calls 32 Sending y...

Page 3: ...iewing your pictures and videos 53 Editing pictures 54 Location services 56 Maps 56 Navigation 57 Local 58 Other apps 59 NFC Starter 59 Calendar 59 Clock 61 Notepad 61 YouTube 62 Play Store 64 Finding and downloading apps 64 App management 64 Connecting to other devices 66 Bluetooth wireless technology 66 Android Beam 68 USB connection features 68 DLNA content streaming 69 Synchronise backup and r...

Page 4: ...s with a terminal password 76 Protecting your SIM card 76 Updating the phone 77 Downloading updates wirelessly 77 Downloading updates with a computer 78 Phone settings overview 79 List of icons 80 Troubleshooting 84 Need help 88 Index 89 4 User Guide Table of Contents ...

Page 5: ...d by Bluetooth SIG Inc and any use of such marks by Panasonic Mobile Communications Co Ltd is under licence DLNA is a trademark a service mark or a certification mark of the Digital Living Network Alliance Microsoft Windows Windows Vista and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Wi Fi is a registered mark of t...

Page 6: ...SIM card slot cover Charging the battery You can charge your phone by connecting it to a power outlet using the included USB cable and AC adaptor and also by connecting it to your computer s USB port The phone s indicator will light in red while the battery is charging and it will turn off when charging stops or is complete Note If your phone has never been turned on the indicator may flash in red...

Page 7: ... amount of battery power remaining eco mode page 21 Turn off the screen when you are not using the phone Reduce the screen brightness Adjusting the screen brightness manually page 19 Reduce the amount of time that passes before the screen turns off automatically Setting the screen timeout page 19 Turn off the phone s Wi Fi GPS and Bluetooth features Lower the volume when playing videos listening t...

Page 8: ...k screen may be displayed This screen prevents you from accidentally tapping your phone and operating it unintentionally and can also prevent unauthorised use of your phone Several different unlock methods are available By default when the lock screen is displayed you can unlock the screen by dragging the lock icon toward the unlock icon or toward the icon of the desired action You can also config...

Page 9: ...er menu button home button back button power button and volume buttons Wi Fi Bluetooth and GPS antenna Camera NFC antenna Main antenna Microphone Indicator The indicator lights in red while the battery is charging and turns off when charging stops or is complete The indicator flashes in green when a call is received a new message is received etc User Guide 9 Getting to know your phone ...

Page 10: ...creen which you can operate by touching directly with your fingers The gestures you can use to operate the touch panel screen are described below Note App behaviours vary Some of the gestures described here are not available in some apps Tapping Double tapping Tap an item or icon to select it Tap the touch panel screen quickly two times to zoom in and out Tapping and holding Flicking Tap an item o...

Page 11: ...el screen to move the item to another place Slide your finger on the touch panel screen to scroll to a different area of the page picture etc Pinching Using two fingers pinch together two points on the touch panel screen to zoom out and push apart two points on the touch panel screen to zoom in User Guide 11 Getting to know your phone ...

Page 12: ...s are small programs that allow you to perform specific tasks quickly and easily such as checking news or weather information viewing new email messages and configuring certain phone features without leaving the Home screen To add a widget to the Home screen see Adding an item in the app list to the Home screen page 13 Going to the Home screen Tap at any time Browsing the Home screen The Home scre...

Page 13: ...earrange and remove items in the Favourites tray by tapping and holding the desired item and then dragging the item as necessary Deleting an item from the Home screen 1 Tap and hold the item until the phone vibrates and the item is highlighted 2 Drag the item and drop it on Grouping apps into folders Tap and hold an item and then drop it on top of another item A folder is created automatically and...

Page 14: ...icons and other indicators that let you know the status of your phone s battery network signal strength and certain features of your phone See Status icons page 81 for a list of commonly used status icons and their meanings Notifications panel The notifications panel provides detailed information about incoming email messages missed calls calendar events etc You can open the notifications panel by...

Page 15: ... between letters numbers and symbols Tap and hold to select a different keyboard or change keyboard settings Tap to enter a comma The space bar Tap to enter a space tap and hold to select a different input language Tap to enter a period Tap to enter a line break or confirm the text you have input Tap to delete the character before the cursor tap and hold to delete characters quickly Note You can t...

Page 16: ...ext where you want to insert or edit text The cursor will appear Drag the cursor to the desired area To insert or edit text Place the cursor at the desired point and then insert or edit text as desired To select text Tap and hold or double tap the area of text you want to select The text selection tabs will appear Drag the tabs to select the desired start and end point You can also select all text...

Page 17: ... services 1 From the Home screen tap Settings 2 Tap Accounts sync ADD ACCOUNT Google 3 Follow the on screen instructions Note If you forget your Google account user name or password you can get help at the Google web site by using the can t access account link on the Google account login screen Registering your email account You can register your email account information and use the Email app to ...

Page 18: ...r all accounts 4 Select the desired account 5 Turn on the checkbox for each item you would like to synchronise Removing an account If you remove an account corresponding data will be deleted from the phone Online data will not be affected 1 From the Home screen tap Settings 2 Tap Accounts sync 3 Select the desired account 4 Tap Remove account Remove account Customising your phone You can customise...

Page 19: ...but you can listen to music play games read downloaded email messages compose email messages and use other features of your phone as long as those features do not require a network connection 1 Press and hold on the side of the phone 2 Tap Aeroplane mode to turn aeroplane mode on or off is displayed in the status bar when aeroplane mode is turned on Screen settings Changing the language of the pho...

Page 20: ...ging the ringtone for notifications 1 From the Home screen tap Settings 2 Tap Sound Default notification 3 Select the desired setting and then tap OK Adjusting the volume 1 From the Home screen tap Settings 2 Tap Sound Volumes 3 Adjust the volume for each item and then tap OK Turning silent mode on and off 1 Press and hold on the side of the phone 2 Select the desired setting Turns the ringer off ...

Page 21: ...peration mode quickly by tapping eco mode in the control panel Control panel page 14 A different operation mode is selected each time you tap If your phone is operating in eco mode and you try to change phone settings that are also controlled by eco mode you will be asked whether or not you want to disable eco mode If you disable eco mode eco mode status will be automatically set to OFF Changing t...

Page 22: ...ne s Camera app Music and podcasts Customised ringtones Data you have copied to the phone from a computer page 69 Data you have backed up with the USB storage backup feature page 72 Downloaded data Apps that you have moved from the internal storage Note Some apps may refer to the phone s USB storage as SD card In this case selecting SD card will select the USB storage Confirming available storage ...

Page 23: ...Connecting the stereo headset B A A Headset button B Microphone Note Make sure you insert the headset plug completely into the headset jack User Guide 23 Getting to know your phone ...

Page 24: ...work operator 6 Tap Save Selecting a specific network manually You can select a specific network to connect to This may be useful when travelling abroad and you want to use a particular network Note that if you select a specific network your phone will not connect to other networks even if you move out of range of the network you selected manually 1 From the Home screen tap Settings 2 Tap More Mob...

Page 25: ...a Wi Fi network it will automatically connect to the mobile network Turning on Wi Fi 1 From the Home screen tap Settings 2 Turn on the Wi Fi switch Note When Wi Fi is turned on the phone can continue to use its mobile data connection but the phone will use the Wi Fi connection when it is available If you turn Wi Fi off the phone will automatically switch to the mobile data connection if enabled In...

Page 26: ...twork which you are currently connected to Enabling Wi Fi network notification Your phone can notify when a Wi Fi network is available 1 From the Home screen tap Settings 2 Tap Wi Fi ADVANCED Depending on the display language you may need to tap before you can tap ADVANCED 3 Turn on the Network notification checkbox Changing the Wi Fi sleep policy You can select when your phone suspends its Wi Fi ...

Page 27: ... Configuring the phone as a Wi Fi hotspot 1 From the Home screen tap Settings 2 Tap More Tethering portable hotspot Configure Wi Fi hotspot 3 Configure the SSID i e network name security method and password and then tap Save This information must be entered on other devices before they can connect to your phone and use its mobile network connection If you select open type security other devices ca...

Page 28: ... tap Settings 2 Tap More VPN Add VPN network 3 Select each item and enter the necessary information 4 Tap Save Connecting to a VPN 1 From the Home screen tap Settings 2 Tap More VPN 3 Select your VPN 4 Enter the information as needed 5 Tap Connect The phone must be connected to a Wi Fi network and be able to access the Internet in order to connect to a VPN is displayed in the status bar when the p...

Page 29: ... if there is no SIM card inserted as long as the phone is in range of a network and the region you are in allows emergency calling with no SIM card inserted Dialling manually 1 Tap Phone in the Home screen or app list 2 Enter the phone number To delete a number tap 3 Tap 4 Tap to end the call Adding a number to your contacts while dialling 1 After dialling a number manually tap Add to contacts 2 T...

Page 30: ...inue Entering numbers during a call Tap during a call if you need to enter numbers such as when navigating a call centre s voice guided menu system Making or answering another call See Conference calls page 32 Using a headset See Stereo headset page 22 Answering calls Answering a call 1 When a call is being received tap and drag it to 2 Tap to end the call Rejecting a call When a call is being rec...

Page 31: ...2 Tap 3 Select the desired phone number and then tap Add to contacts 4 To add the number to an existing contact Tap the desired contact To add the number to a new contact Tap CREATE NEW CONTACT 5 Enter or edit the information as needed and tap OK or DONE Clearing the call log 1 Tap Phone in the Home screen or app list 2 Tap Clear call log OK Voicemail If your phone has voicemail service you can ha...

Page 32: ...waiting If your phone has call waiting service you can receive a second call while talking on the phone While talking you will hear a tone that indicates a second call is being received When you receive a second call you can choose to reject it or answer it Turning call waiting on 1 From the Home screen tap Settings 2 Tap Call settings Additional settings 3 Turn on the Call waiting checkbox Answer...

Page 33: ...ap Settings 2 Tap Call settings Additional settings Caller ID 3 Select the desired setting Fixed dialling You can use a Fixed Dialling Number FDN list to restrict outgoing calls When this feature is turned on your phone can only make calls to numbers that are added to the list Note You must enter the PIN 2 code assigned to you by your mobile network operator in order to use this feature Turning fi...

Page 34: ...ess technology In order to import contacts using Bluetooth wireless technology make sure your phone s Bluetooth feature is turned on and is set to discoverable mode see Bluetooth wireless technology page 66 1 Send the data to your phone from the sending device Refer to the operating instructions included with the other device for details 2 Open the phone s notifications panel and then tap Bluetoot...

Page 35: ...act 1 Tap People in the Home screen or app list 2 Tap the contact and then select the desired method of communication Changing display options 1 Tap People in the Home screen or app list 2 Tap Settings 3 Select the desired setting and follow the on screen instructions Editing a contact 1 Tap People in the Home screen or app list 2 Select the desired contact and then tap Edit 3 Edit the information...

Page 36: ... 3 Tap Share 4 Select the desired method and then follow the on screen instructions When sharing contacts with a Bluetooth compatible device make sure the other device s Bluetooth feature is turned on and that the device is set to discoverable mode Sharing multiple contacts You can share all contacts displayed on the contacts screen You can use this feature to backup all your contacts or search fo...

Page 37: ...folders first and then select the desired draft message Note If the recipient s device or email service provider rejects email messages that were sent from a computer email messages sent from your phone will also be rejected Reading email messages When an email message is received is displayed on the left side of the status bar To read the message you can open the notifications panel and tap the n...

Page 38: ...hat you want to delete You can turn on checkboxes for additional messages and select them to be deleted You can cancel without deleting any messages by tapping 3 Tap Note You can also delete a message while reading it by tapping Moving an email message to another folder You can organise your email messages by saving them in folders Note that the folders that are available vary depending on your em...

Page 39: ...then select the desired account 3 Turn on the Default account checkbox Removing an email account from the phone 1 Tap Email in the Home screen or app list 2 Tap Settings and then select the desired account 3 Tap Remove account OK Changing an email account settings You can change various settings for an email account such as Account name Signature and Inbox check frequency 1 Tap Email in the Home s...

Page 40: ...ect other options tap and then select the desired option 4 Tap You can save a message as a draft before sending the message by tapping in the upper left corner of the screen The message will be saved and Draft will be displayed in the conversation header To resume composing the draft message tap the conversation Reading a received message When a message is received is displayed on the left side of...

Page 41: ...rsations 1 Tap Messaging in the Home screen or app list 2 Tap Delete all threads Delete Locked messages will not be deleted Adding a sender s number to your contacts 1 Tap Messaging in the Home screen or app list 2 Tap the conversation 3 Tap Add to People Calling a message sender 1 Tap Messaging in the Home screen or app list 2 Tap the conversation 3 Tap Saving a file attachment 1 Tap Messaging in...

Page 42: ...he Home screen or app list 2 Select a friend in the friend list 3 To send a text message Enter a message in the text box and then tap To start a voice chat Tap Note Certain chat options may not be available depending on the type of device the other person is using network conditions etc Reading a message When a message is received is displayed on the left side of the status bar To read the message...

Page 43: ... for a web page directly from the Home screen by using the Google Search widget You can add the widget to your Home screen if necessary Adding an item in the app list to the Home screen page 13 Viewing a previously viewed web page 1 Tap Browser in the Home screen or app list 2 Tap Bookmarks 3 Select the desired tab and browse for the desired web page You can browse your bookmarks browsing history ...

Page 44: ...on screen instructions When sharing a link with a Bluetooth compatible device make sure the other device s Bluetooth feature is turned on and that the device is set to discoverable mode Bookmarking your favourite web pages Bookmarks allow you to access your favourite web pages quickly and without entering the web address each time you access the page Depending on your mobile operator your phone ma...

Page 45: ...e Sharing a downloaded file 1 Tap Downloads in the Home screen or app list 2 Tap and hold the desired file and then tap 3 Select the desired method and then follow the on screen instructions When sharing a file with a Bluetooth compatible device make sure the other device s Bluetooth feature is turned on and that the device is set to discoverable mode Using the web browser s options menu The optio...

Page 46: ...n a new web browser window Privacy security Clear history Clears the content of the HISTORY tab Accessibility Text scaling Changes the text size displayed in the web browser Advanced Set search engine Changes the web site used for web searches 46 User Guide Browser ...

Page 47: ...rrent song to hide and show detailed playback controls Tap to pause playback Tap to start or resume playback Tap to repeat the current song from the beginning or skip to the previous song Tap to skip to the next song Drag to play a different region of the song Tap to rate the song thumbs up and add the song to the Thumbs up playlist Tap again to remove the rating Tap to rate the song thumbs down T...

Page 48: ...g from a playlist While browsing a playlist tap and hold the song title and then tap Remove from playlist Changing the order of songs in a playlist While browsing a playlist tap and drag the left side of a song title up and down to change the order Renaming a playlist 1 Tap Play Music in the Home screen or app list 2 Tap and hold a playlist until the context menu appears 3 Tap Rename 4 Enter the n...

Page 49: ...e Picture mode screen B A C E D G F I J H A Current resolution B Shooting mode selector C Focus mode selector D Exposure adjustment E Settings panel F No of pictures you can take G Picture video mode selector H Zoom controls I Shutter button J Review screen Taking a picture 1 Tap Camera in the Home screen or app list 2 Tap to select picture mode if necessary 3 Select the desired shooting mode opti...

Page 50: ... recording Viewing recent pictures and videos The review screen is displayed after you take a picture or finish recording a video You can also open the review screen by tapping The following operations are available in the review screen depending on the camera settings Flick left and right to browse Tap to return to the camera Tap to delete the current picture or video Tap to share the current pic...

Page 51: ...o your pictures Collage Allows you to take multiple pictures and put them in a fun template Beauty Allows you to give skin a soft appearance in your pictures Stabilization Allows you to take pictures automatically as soon as the phone is held still Pinhole Allows you to take pictures with blurred dark edges Focus Mode Select a focus mode depending on the shooting conditions and the desired subject...

Page 52: ... brightening the subject Character Useful for taking pictures of railway timetables maps etc Snow Adjusts the exposure and white balance to help your pictures of the snow appear as white as possible Sunset Allows you to take vivid pictures of sunsets Pet Use this mode when taking pictures of animals Effect Allows you to select a colour effect Self Timer The self timer allows you to take pictures 3...

Page 53: ...bles maps etc Snow Adjusts the exposure and white balance to help your videos of the snow appear as white as possible Sunset Allows you to record sunsets in vivid colour Pet Use this mode when recording videos of animals Resolution Mode Allows you to select the size at which videos are recorded Exposure Allows you to adjust brightness Settings panel White Balance Allows you to adjust overall image...

Page 54: ...ld a selected item and then drag your selection to the desired location on the screen to activate the corresponding Picture Jump feature Note You can change the features assigned to Picture Jump by tapping Picture Jump settings from the top screen of Picture Album When sharing a picture or video with a Bluetooth compatible device make sure the other device s Bluetooth feature is turned on and that...

Page 55: ... tools to continue editing the picture or tap SAVE The edited picture is saved in the Edited album The original picture is retained Cropping a picture 1 While viewing a picture in full screen mode tap A palette of tools is displayed Flick left and right to view the various tools 2 Tap Crop 3 Adjust the size and location of the crop box and then tap 4 Use other editing tools to continue editing the...

Page 56: ...n services require a visible sky GPS signal reception may be poor in areas surrounded by buildings where there is electrical interference etc Enabling wireless network based location services 1 From the Home screen tap Settings 2 Tap Location services 3 Turn on the Google s location service checkbox Maps You can use the Maps app to find your current location and get information specific to your lo...

Page 57: ...ed mode of transportation you can tap to get voice guided navigation with turn by turn directions You can tap and to see a close up of each section of the route You can tap DIRECTIONS LIST to see a list of the directions guiding you to your destination Navigation The Navigation app uses your phone s Internet connection and GPS antenna to provide voice guided navigation with turn by turn directions...

Page 58: ...n regions Using Local 1 Tap Local in the Home screen or app list 2 Select a category and then select a place and view the information You can also search by tapping the search icon and entering the name of the place 3 Tap the corresponding icon for more information such as the phone number or to see the location on the map 58 User Guide Location services ...

Page 59: ...p Allows you to configure the phone to launch a specific app whenever you touch the NFC card to the phone Open web page Allows you to configure the phone to open a specific web site whenever you touch the NFC card to the phone 5 Follow the on screen instructions Note Refer to the information found in Phone does not recognise my NFC card NFC tag page 87 when registering and using NFC cards To use a...

Page 60: ... time zone Guests people registered in your contacts will receive an email invitation to the event Reminder settings If you set a reminder your phone will remind you at the set time and will be displayed in the status bar 4 Tap DONE Viewing a different time period When viewing your monthly schedule flick up and down to switch months Tap a day to view your schedule for that day When viewing your we...

Page 61: ... Home screen or app list 2 Tap Add alarm You can also tap an existing alarm and change its settings 3 Turn on the Turn alarm on checkbox 4 Configure the alarm as desired and then tap OK When the alarm sounds an alarm message will be displayed Tap Snooze to postpone the alarm or Dismiss to stop the alarm Note You can change the snooze time and other settings by tapping Settings Snooze duration Turn...

Page 62: ... other device s Bluetooth feature is turned on and that the device is set to discoverable mode YouTube You can use your phone to access the YouTube video sharing service where you can view videos uploaded by other YouTube users If you have a YouTube account you can upload videos from your phone Watching a video 1 Tap YouTube in the Home screen or app list 2 Browse for and select the desired video ...

Page 63: ...and that the device is set to discoverable mode Uploading a video 1 Tap YouTube in the Home screen or app list 2 Flick right to display the menu 3 Tap your account name If you are not signed in tap Sign in and enter your Google account information 4 Tap 5 Browse for and select the video stored on your phone that you want to upload 6 Follow the on screen instructions User Guide 63 Other apps ...

Page 64: ... to download by looking through the various categories or using the search function 3 Tap the app to see more information about it 4 Follow the on screen instructions to download and or purchase the app An additional screen is displayed that informs you what the selected app can access if it needs to access data or control functions on your phone Read this information carefully because it may dram...

Page 65: ...uld misuse their permission and report your location or delete or steal your data Only install and give permissions to apps that you trust 1 From the Home screen tap Settings 2 Tap Apps and then select the desired app 3 Confirm the desired items under the PERMISSIONS title Allowing installation of apps from unknown sources Installing apps from unknown sources such as services other than Google Pla...

Page 66: ...another Bluetooth device you must first register your phone and the other device to each other This is called pairing In order to pair with each other your phone and the other device must be able to find each other using Bluetooth wireless technology This is done by making your phone discoverable by the other device or vice versa Note Feature compatibility between Bluetooth devices may vary Turnin...

Page 67: ... Rename phone 5 Enter the name and then tap Rename Pairing the phone to another Bluetooth device Use this procedure if you want to use another Bluetooth device to initiate pairing of your phone and the other device such as when pairing your phone to a Bluetooth compatible car stereo 1 From the Home screen tap Settings 2 Tap Bluetooth 3 Make sure that the phone s Bluetooth switch is turned on 4 Tap...

Page 68: ...p Android Beam and then turn on the Android Beam switch Sharing data using Android Beam To share your phone s data with another device First display the data on your phone that you would like to share and then touch your phone and the other device together When Touch to beam is displayed on your phone tap the screen The other device will receive and display the data To use your phone to receive da...

Page 69: ... tap OK This option is only available when the phone is connected to your computer via USB Turn the USB tethering checkbox off when you are finished using the USB tethering feature is displayed in the status bar when USB tethering is enabled is displayed in the status bar when USB tethering and Wi Fi hotspot see Configuring the phone as a Wi Fi hotspot page 27 are both enabled Note You cannot use ...

Page 70: ...or uploading copying content Tap the item displayed under UPLOAD TO To set or change the destination device for streaming content Tap the item displayed under EXTERNAL PLAYBACK DEVICE 4 Select the desired device Uploading or streaming content from the phone to another device In order to use this feature you must select a destination device see Selecting a device for uploading and streaming content...

Page 71: ...estore the data 2 Email accounts that use the IMAP protocol can also be synchronised 3 Gmail accounts only 4 Microsoft Exchange ActiveSync email accounts only 5 Manually copy the contents of the DCIM folder in the phone s USB storage to your computer 6 Google s Play Store keeps a record of your previously purchased and downloaded apps If you delete an app you can download it again Synchronising wi...

Page 72: ...ge 3 Enter the terminal password and tap OK 4 Select the type of data that will be backed up and then tap Yes 5 Tap OK Note Make sure the battery is charged before backing up data Restoring backed up data 1 From the Home screen tap Settings 2 Tap Backup reset USB storage backup Restore data to phone 3 Enter the terminal password and tap OK 4 Select the type of data that will be restored 5 Select t...

Page 73: ...ter the corresponding information about your computer You can also tap Settings wizard to search automatically for available computers and shared folders on the network 4 Tap Connection test to confirm that the settings you made are correct If an error message is displayed confirm the settings and try again Backing up your data 1 Tap PC Backup in the Home screen or app list 2 Press to display the ...

Page 74: ...ur phone Configuring the screen lock 1 From the Home screen tap Settings 2 Tap Security Screen lock 3 Select the desired unlock method and then follow the on screen instructions Note Once a screen unlock method is selected you must use that unlock method to unlock the screen such as when pressing to activate the screen and also to change the screen lock setting If you try to unlock the screen five...

Page 75: ...y in the Home screen or app list If you are prompted to unlock the phone the safe is already closed 2 Tap Lock The safe also closes automatically when the screen locks Adding a file to the safe 1 While using an app that is compatible with this feature select the desired file 2 Use the app s share option and select Security Box as the share destination If the safe is closed enter the correct unlock...

Page 76: ... unauthorised use of the card even if it is removed and inserted into another phone Once the SIM card is locked it must be unlocked each time the phone is turned on If the unlock code is entered incorrectly 3 times it can only be unlocked with the operator provided PUK Personal Unblocking Key Locking the SIM card 1 From the Home screen tap Settings 2 Tap Security Set up SIM card lock 3 Turn on the...

Page 77: ...arty apps may not function properly after the phone is updated Once the phone has been updated you cannot revert to an older version of the software If an error occurs while updating the phone contact your regional Panasonic representative Contact information can be found on the included Warranty Card Downloading updates wirelessly When software updates have been released for your phone you can do...

Page 78: ...o the phone You can then use the following procedure to update the software manually Before using this procedure make sure you have copied the update file to the Download folder in the phone s USB storage 1 From the Home screen tap Settings 2 Tap About phone Software update Update from USB storage OK 3 Follow the on screen instructions 78 User Guide Updating the phone ...

Page 79: ...ell as manage how your phone synchronises to servers to keep its data up to date Location services Contains settings related to how your phone uses location information Security Contains settings that control security related features such as screen lock and SIM lock Language input Contains settings related to display language input language the keyboard speech and the user dictionary Backup reset...

Page 80: ...is being played Open unsecured wireless network is available File received via Bluetooth feature VPN connected PC is connected via USB USB tethering enabled Wi Fi hotspot or Wi Fi Direct enabled USB tethering and Wi Fi hotspot enabled Error message Call in progress Missed call Call is on hold Uploading data Downloading data App installation complete App updates available from Play Store More notif...

Page 81: ...ailable HSPA network is in use 3G network is available 3G network is in use EDGE network is available EDGE network is in use GPRS network is available GPRS network is in use Aeroplane mode is on Connected to Wi Fi network Bluetooth feature is on Bluetooth device is connected SIM card is not inserted Alarm is set Speakerphone is on Microphone is muted Silent mode is on Vibrate mode is on Battery is...

Page 82: ... Gmail Email client for Gmail accounts Email Email client Browser Internet browser Camera Picture and video capture Picture Album Picture and video viewing Play Music Music playback DLNA Multimedia streaming YouTube Video sharing Maps Maps and local information Navigation Directions 82 User Guide List of icons ...

Page 83: ...tware purchase and download Calculator Calculator PC Backup Data backup Settings General device configuration NFC Starter NFC tag utility Task viewer App management Panasonic Smartphone Site Link to Panasonic web site Calendar Appointment management Notepad Text memos Polaris Office Office apps User Guide 83 List of icons ...

Page 84: ...et the phone Resetting the phone 1 From the Home screen tap Settings 2 Tap Backup reset Factory data reset 3 Enter the terminal password if prompted and then tap OK If you want to delete the contents of the USB storage also turn on the Erase USB storage checkbox 4 Tap Reset phone Erase everything IMPORTANT All personal information and downloaded apps will be deleted if you reset the phone Back up ...

Page 85: ...perature error icon is displayed Charging error icon is displayed Open the notifications panel and follow the on screen instructions for solving the problem Phone call issues Problem Cause and or solution Cannot make or receive calls Make sure aeroplane mode is turned off See Turning aeroplane mode on and off page 19 Reception may be poor in the current location Move to another area and try again ...

Page 86: ...ntered incorrectly 10 times the SIM card can no longer be used and you must replace the SIM card Contact your mobile network operator for more information Connectivity issues Problem Cause and or solution Cannot connect to the Internet when travelling away from home etc Use the phone s Wi Fi feature to connect to a Wi Fi network See Connecting to a Wi Fi network page 25 To access the Internet by u...

Page 87: ...our regional Panasonic service centre Phone is hot during use or when charging When you use apps that require a large amount power or when you use the phone for an extended period of time while charging it the phone may feel hot to the touch This is normal and should not affect the phone s life span or performance Touch panel screen does not turn on as expected Press power or tap and hold A foreig...

Page 88: ...ooting Refer to the Troubleshooting section of this document for assistance in solving any problems you might be having with your phone Support on the web Visit the support web site at http www panasonic eu customer_service html for the latest support information software downloads FAQs and more 88 User Guide Need help ...

Page 89: ...ing email sender 38 Adding text sender 41 Backing up 36 Deleting 35 Editing 35 Importing 34 Sharing 36 Syncing 34 Control panel 14 D Data Security 74 Date time 18 DLNA 69 E Earpiece volume 30 eco mode 21 Email 37 Accounts 39 Composing 37 Default account 39 Deleting 38 File attachments 37 Forwarding 38 Reading 37 Removing account 39 Replying 38 Searching 39 Sending 37 Emergency calls 29 Entering te...

Page 90: ...creen lock 74 Screen timeout 19 Security 74 Settings 79 Aeroplane mode 19 Brightness 19 Browser 45 Call forwarding 32 Call waiting 32 Camera 51 53 Data roaming 25 Data usage limit 24 Date time 18 Dialling touch tones 20 Disabling network data connection 24 First time 8 General 18 GPS 56 Input language 16 Internet 24 Messaging 41 Ringtone 20 Screen language 19 Screen timeout 19 Sound 20 Static IP a...

Page 91: ...s 50 53 Sharing 54 Voice recognition 17 Voicemail 31 Playing messages 31 Settings 32 Volume 20 30 VPN 28 W Wallpaper 13 Web browser 43 Widgets 13 Wi Fi 25 Wi Fi Direct 27 Wi Fi hotspot 27 Y YouTube 62 User Guide 91 Index ...

Page 92: ...terial is copyrighted by Panasonic Mobile Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Mobile Communications Co Ltd Panasonic Mobile Communications Co Ltd 2012 PXQX1015ZA J1 C1012 0 ...

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