Troubleshooting
VQT4C72
82
Troubleshooting guide
Troubleshootin
g
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
>
80)
The unit doesn’t work.
• Check the connections. (
>
13)
• One of the unit’s safety devices may have been
activated.
Reset the unit as follows:
1 Press [
Í
/I] on the main unit to switch the unit
to standby.
• If the unit doesn’t switch to standby, press
[
Í
/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [
Í
/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
Cannot eject disc.
The unit may have a problem. While the unit is in
standby mode, press and hold [STOP
∫
] and
[CH
W
]
on the main unit at the same time for
about 5 seconds.
The following do not indicate a problem with
this unit:
• Regular disc rotating sounds or HDD rotating
sounds.
• Poor reception due to atmospheric conditions.
• Image disturbance during search.
• Interruptions in reception due to periodic
broadcasting breaks.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
General operation
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